Smart also employs Salesforce’s Service Cloud and Marketing Cloud to further drive its digital transformation, enhancing customer support and targeted marketing. Gilbert Gaw, FVP and Head of IT and Transformation Office at Smart & PLDT, highlighted the project’s significance: “This strategic collaboration with Salesforce is a pivotal step in our digital transformation journey. Read more in our articles including "Smart Teams Up with Salesforce to Launch AI-Driven Unified E-Commerce Platform" and "Smart Bro now up to 2Mbps".
Smart also employs Salesforce’s Service Cloud and Marketing Cloud to further drive its digital transformation, enhancing customer support and targeted marketing. Gilbert Gaw, FVP and Head of IT and Transformation Office at Smart & PLDT, highlighted the project’s significance: “This strategic collaboration with Salesforce is a pivotal step in our digital transformation journey.
Our coverage of Smart digital transformation includes: "Smart Teams Up with Salesforce to Launch AI-Driven Unified E-Commerce Platform"; "Smart Bro now up to 2Mbps"; "Smart Bro 3G now unlimited at Php1,500". Each article provides unique insights and information.