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SmartBro drops Unlimited Plug-it to Php999

Smart has reduced it’s SmartBro Plug-It Postpaid plans to just Php999 a month of unlimited 3G internet; down from Php1,500 a month in October 2008. There’s a catch though.

According to Smart Customer Support (*1888), the new Unlimited Plan 999 for Plug-It is limited to speeds of up to 384Kbps. There’s a 24-month lock-in period as well.

Compare that to the earlier unlimited speed of up to 2MBps, that seems a bit slow. I was thinking if they had to cap the speed (like what Sun Cellular does with their tiered unlimited plans), it shouldn’t be anywhere below 1Mbps.

Update: Reports coming in that it’ still 2Mbps. It may not have been capped after all. Curious though why that pre-recorded voice on *1888 says it’s 384kbps.

Update 2: SmartBro website has been updated to confirm the up to 2Mbps bandwidth.

Speed : Up to 1mbps (fixed wireless connection) and up to 2mbps (Plug-it modem)
No. of Hours use : Unlimited
Requirements : Subscriber Application Form, Proof of Identification.
Total Initial Payment : Php 999.00
Lock-in Period : 24 months

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

71 Responses

  1. Avatar for zareh pasia zareh pasia says:

    NAGBAYAD KAMI ON TIME … BAKIT “ONE WEEK” NA PO KAMING WALANG INTERNET …. SMART BRO ….. ??????????

  2. Avatar for nobel nobel says:

    for those smart bro prepaid plug it users using Huawei Model: E1553 (white) -windows 7 compatible, there is a firmware and software update at SmartBro website.

    It helps make the connection stable.

    more power to this site.

  3. Avatar for Lora Lora says:

    I feel or you @ Vanessa. Araw araw na lng sinisira ng smartbro buhay ko. I will try for another month or two afterall I still want to honor the contract…after that, sue me all you want but I won’t let smart get my hard-earned money yet does not provide the quality even halfway of the amount paid…

  4. Avatar for Lora Lora says:

    I have smartbro plug it plan 999.so far it has brought me nothing but stress…the signal is not reliable yet it’s expensive. I plan to preterminate the subscription. I know, I have to pay the pretermination fee but I won’t. What’s to going happen if I won’t pay the pretermintion fee? Will they forward my name to collections?Is that all?

  5. Avatar for vanesa vanesa says:

    im new plug it subscriber. their maximum speed is 56kbps. dial up lang speed nila . hindi ako makapanood ng youtube. smart sucks. 1st month ko pa lang ngayon. ikakancel ko na ito. not worth it.

  6. Avatar for mae mae says:

    i’v been using smart bro plug-it for almost four months na..im on pre-paid..two months later ko pa nadiscover ung per minute packages nila..then last week, naglabas sila ng 5-day unlimited surfing for 200 pesos..i was only able to use it once just last week..prior to that, nakakaavail din ako ng per minute packages..

    but, yesterday, nagstart magloko ung web connect site nila wherein ginagawa ung registration sa Bro packages..

    Hindi na gumagana ung per minute, as well as ung 5-day unli surfing..

    andun pa din ung page, pero walang Check/Option boxes, so whenever i click “Submit”, bumabalik lang sa idle page na un..

    wlang kwenta..

  7. Avatar for cloner cloner says:

    Hi All!

    Yuga and to all Smartees, is it possible to convert my smartbro HSDPA 999 to a landline based PLDT plan w/ the same or nearer price? I just talked to a pldt/philcom rep a while ago confirming my landline pldt application…i applied to both smartbro and pldt coz am a bit remote and there’s no way of knowing w/c would come first… u knw how it is with sales/marketing peeps…they lie to earn :D
    My smartbro came first and now am locked to 2 yrs. Smart and PLDT are sister companies right? so there shouldn’t be any prob w/ that…or is there?

    Any folks have this kind of exp? Pls. do share…thanks ;)

  8. Avatar for newbies newbies says:

    see link below to believe the new speed

    http://www.tipidpc.com/viewtopic.php?tid=207301

  9. Avatar for NiceSmile NiceSmile says:

    I am a smartbro Plan999 subscriber and I’m pretty much satisfied with it. I’m getting more than 2mbps every morning before I go to work and before I get to bed. 300kbps during during peak hours. ;P

  10. Avatar for fjordz fjordz says:

    hmmm… in fairness, this is quite cheaper.. but as I say from my previous comment, plug-it signals are not consistent..

  11. Avatar for Fred Fred says:

    “People, you don’t get it. Specially you Fred. Abe already inserted ‘updates’ to address the issues raised. There’s no need to edit the whole article.

    Professional online writers keep their mistakes in an already published work to keep the balance and rely on updates inserted from time to time if a change is needed or to stand an info corrected.”

    An ‘update’ is an ‘update’. Look it up on the dictionary. ‘Editing’ and making ‘corrections’ is very different from an update.

    And I never said, or am forcing anyone to edit anything. I merely posted my observations that blogposts here usually don’t get ‘edited’.
    And your last statement saying there is no need for ‘editing’ pretty much vindicates what I am observing.

    This is still a ‘blog’. Admins can edit their posts anytime, if they want it.

    Besides, how do you know if my post was posted before he inserted his ‘updates’ ?? The only dates are on commentator’s posts not on his blogposts.

    Not here to argue. Just posting my observation and since I am a commentator here I am entitled to my opinion just like everyone else is.

  12. Avatar for patrickross patrickross says:

    @Smart Broadband Inc.,

    Please do not use a corporate name. We all know that Abe is sponsored by many companies, Smart & Globe included. It just so happens that the current giveaway promo is being sponsored by Globe.

    I believe that Abe will still remain as objective and factual as possible. If you follow this blog religiously, you would know that already.

  13. Avatar for lad lad says:

    People, you don’t get it. Specially you Fred. Abe already inserted ‘updates’ to address the issues raised. There’s no need to edit the whole article.

    Professional online writers keep their mistakes in an already published work to keep the balance and rely on updates inserted from time to time if a change is needed or to stand an info corrected.

  14. Avatar for Fred Fred says:

    Yep, seen the ads in the newspapers as well.
    Smart’s plug-it is indeed 2 mbps and not limited to just 384 kbps.

    However, I doubt the blogpost is going to be edited to make the blogpost more accurate.

    I’ve read previous blogposts as well w/c have not been edited even after commentators pointed some errors and mistakes.

  15. Avatar for lad lad says:

    Wondering if I can use this plug-it on a router. Can I make this single device work for multiple computers? Like 2 laptops and a desktop? Anyone?

  16. Avatar for Robin Lim Robin Lim says:

    I does not appear to be limited to 384kbps.

    http://www.tipidpc.com/viewtopic.php?tid=205470&page=5

  17. Avatar for Smart Broadband Inc. Smart Broadband Inc. says:

    Please do not believe on this post! Smart Communications will never cap you download speeds to 384 kbps. Yugatech.com is sponsored by Globe. http://www.yugatech.com/blog/contests/the-yugatech-great-gadget-giveaway/

  18. Avatar for Buknoy Buknoy says:

    Just performed a speed test here in Bataan, plan 999 unlimited

    http://www.speedtest.net/result/657454588.png

    this means di sya limited to 384kbps

  19. Avatar for hubes hubes says:

    This is their way of showing thanks to loyal customers.

    *******
    We understand that you have concern on SMART Bro Plug It plan.

    If you are currently subscribed to Plug It Plan 1500 your monthly service fee (MSF) will still be P1,500. We wish to inform you that it is possible to convert your existing SMART Bro Plug It 1500 Plan to SMART Bro Plug It Plan 999 unlimited. You need to settle Pre Termination Fee (if your Plug It subscription is still within the lock-in period) and processing fee. Kindly visit any SMART Wireless Center to convert your Plug It Plan.

    We hope this merits your understanding.

  20. Avatar for Jerome Jerome says:

    I wrote an email to SMART customer service:
    Per your site: http://smart.com.ph/bro/products/

    My email:
    The UnlimtedPlugit is now only 999 pesos. I subscribed to the same unlimted plugit for 1500..would that mean that my billing for next month would only reflect 999 pesos? Pls clarify.

    SMART’s response:

    We understand that you have concern on SMART Bro Plug It plan.

    If you are currently subscribed to Plug It Plan 1500 your monthly service fee (MSF) will still be P1,500. We wish to inform you that it is possible to convert your existing SMART Bro Plug It 1500 Plan to SMART Bro Plug It Plan 999 unlimited. You need to settle Pre Termination Fee (if your Plug It subscription is still within the lock-in period) and processing fee. Kindly visit any SMART Wireless Center to convert your Plug It Plan.

    We hope this merits your understanding.

    —-

    Damn! Sayang yung 600 pesos

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