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Home » Smart upgrades WiMax and Canopy to 2Mbps

Smart upgrades WiMax and Canopy to 2Mbps

Smart sent out an announcement last week that they’re upgrading all their Canopy and WiMax subscribers from 1Mbps to 2Mbps while retaining the MSF at Php999USD 17INR 1,443EUR 16CNY 124.

The Smart websites still states 1Mbps so that one need to be updated to reflect the new speed upgrade.

Not sure if this upgrade is applied automatically to all existing subscribers or you’ll have to request it as part of renewal/extension. What we verified is that new subs will get the 2Mbps plan right away, plus a few additional freebies.

Anyone out there using Canopy or WiMax and experience the increase in speed?

Abe Olandres
Abe Olandres
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
  1. LOL.. nothing really has changed..

  2. been a smart canopy subscriber since 2007, but we got the 2mbs speed january 2010 i think.

    that’s a stable 2mbs all day 24/7 not until early this year, speed’s fluctuating at 12 noon to 10pm.

    i guess what we need is a stable 24/7 connection.

  3. the same old speed here in bay,laguna…

  4. I’m from Bataan and using Canopy,
    Haven’t experienced the increase yet.
    I still got 1Mbps from the speed test.

  5. haven’t felt the increase yet. actually, my connection is on and off these past three weeks..

  6. wow..amazing..

  7. got mine boosted to 2mbps when my connection was repaired by their technician.

    not sure though if it was in fact increased to 2 mbps. my only reference was my torrent downloads.

    how can i check it guys?

  8. wow..amazing..i love it..more…i have some collection like this but i need more…please more..

  9. If you have access to your canopy interface, you can set it manually. I think 2010 and 2011 canopies have this in provision already, just befriend the technician :) He actually told me the max is 2MB, but they limit it to 1mb by default lol

  10. Well one thing I noticed that’s significant is… SLOW, UNSTABLE
    INTERNET CONNECTION. Been calling their
    CSR and the same reasons they will tell you. Nothing gets fixed.

  11. matagal na 2mbps yung sa akin kaya lang upload + donwload = 2mbps hahaha 1.7 mbps lang pag gabi, yung oras na kung kelan tulog na lahat. hahaha pag daytime di aabot ng 1mbps. Yung sa canopy inuupgrade nila yung maximum speed, pag di pa na upgrade yung canopy nyo try nyo tawagan ang smart *1888 and ask for upgrade o di kaya sa twitter nila #SmartCares. Ganyan ginawa ko nung pinalitan ang canpy ko may mababang speed.

  12. Hi, over last weekend was getting speeds of 50-80kb/s, then at 1AM smart called said someone was coming today,sms at 5.30Am, nice of smart to call…not.now after basestation was off for a hour,most times its a hit and miss if the webpage will load,sites like yugatech, smart, Google. Ill wait and see

  13. I’ve been a long term canopy subscriber for my backup connection. I just switched to the SmartBro and did a speed test. 30Kbps. Normal for Smart.

  14. sir yuga in a related note, meron din bang ganitong balita sa globe wimax? thanks

  15. That is good news, but the question is, when?

  16. I’ve heard this when Smart Announce it on their Facebook page so I called *1888 to ask on how to avail this so called 2mbps upgrade. Sadly, it is ONLY AVAILABLE to NEW SUBSCRIBERS.

    I’m using SmartBRO Wimax with 1mbps or 125KBps download speed and 50kbps or 6KBps upload speed.
    2bars signal.

  17. I experienced faster speed before, I have the old canopy, been a subscriber for 3 years now, Its getting slower which is sad, prang balik xa sa speed nya nung mga first year ko pa. :( sana damay kmi d2. :)

  18. Guys, my smartbro went terribly slow. Don’t know why and how. Bigla nalang humina and I can’t even reach their hotline. grrrrr … di naman to ganito kabagal nung september ah.

  19. been a canopy subscriber for three years already. Just checked mine now and got 1.54 Mbps for download and a crappy .3Mbps for upload.

    Improved speed? I don’t really know because I noticed faster speeds since our canopy got repaired last summer. lol.

  20. i think dpat stable ung 2mbps eh ndi nman umaabot ng 2mbps ung speed nmin dto sa nueva ecija eh

  21. This is a BLANT LIE! My internet connection never went above 1MBPS! What more up to 2MBPS?! I’m going to terminate my smart canopy subscription as soon as I reached my motherfcuking 24 month lock in period.

  22. Hi to all! How’s the connection during stormy or unstable weather??
    thanks in advance!

  23. To avail the upgrade, go to the wireless center and you have to renew/reset your contract back again to 24-months with the exception of the freebie.

  24. 2mbps pag gabi

  25. Kaya daw po nila ginawa ito para panlaban sa http://www.wi-tribe.ph na nag-double the speed with the same price. Lipat na din kaya ako. Sakit na ng ulo ko kaka-reklamo custcare hotline nila

  26. pota.. ung share it wala? sana iupgrade nila ang CUSTOMER SERVICE NILA!!

  27. Buti pa yan 2Mbps na. Dito sa Tanza Cavite Globelines DSL P1295 bundle @1Mbps with landline, laging may problema. Kung hindi putol-putol ang DSL ay mabagal, Pag ayos naman ang DSL wala namang landline. Advertisement lang po ang 1Mbps its usually up to 800kbps at the maximum pag madaling araw pa. GLobeline bulok. Wala na yata na matinong Service provider dito sa Pinas. Puro ganid mga Telcos lalo na ang Globelines.

  28. Buti pa yan 2Mbps na. Dito sa Tanza Cavite Globelines DSL P1295 bundle @1Mbps with landline, laging may problema. Kung hindi putol-putol ang DSL ay mabagal, Pag ayos naman ang DSL wala namang landline. Advertisement lang po ang 1Mbps its usually up to 800kbps at the maximum pag madaling araw pa. GLobelines bulok. Wala na yata na matinong Service provider dito sa Pinas. Puro ganid mga Telcos lalo na ang Globelines.

  29. how about those currently with P1995 2mbps plan?

  30. Gilbert Florido says:
    Fri, October 28 at 7:19 am
    I agree w/ Mr. Benito Tan about GLOBELINES! ilang beses ng nagpupunta mga technicians nila d2 sa hws – Modem – Troubleshooting – itinaas na nila ung external antenna – requested for modem replacement from BM622i to BM622 – dumating nga ung modem for replacement pero same modem unit pa din? ang internet connection nakakayamot at halos gusto ko ng ihagis or basagin ung modem eh! – internet connection was disconnected during Typhoon Pedring and bcoz of technical adjustment daw within caloocan city – PERO UNTIL NOW HINDI PA DIN BUMALIK UNG DATING SPEED NG CONNECTION, PAPUTOL-PUTOL, AUTO LOG-OUT, SLOW BROWSING AND ETC. – ang MASAKLAP DARATING NA NAMAN ANG BILLING STATEMENT NILA KAHIT NA HINDI KO NAPAKINABANGAN NG MAAYOS ANG SERVICES NILA! accdng to them “PWD NAMAN DAW UN IPA-INVESTIGATE PARA MAKITA UNG CONSUMED AT SAKA GAGAWA NG PANIBAGONG COMPUTATIONS? INVESTIGATE TALAGA? ANO BA SISTEMA NG GLOBE NGAUN? UPGRADING NGA BA TALAGA OR DEGRADING? kpag tumawag ka sa Hotline ang mga CSR HINDI PARE-PAREHO ANG MGA INFOS. NA IBIBIGAY SAYO! KADALASAN MAGMUMUKHANG TANGA UNG MGA SUBSCRIBERS SA PAGHIHINTAY NG ON-SITE VISIT PERO “WALA NAMAN PALANG DARATING?” KPAG MAY DUMATING MAN, AFTER FEW HOURS ANG PROBLEMA SA CONNECTION AY BUMABALIK SA DATI! BWISIT! NAKAKA-BWISIT! PINAGPAPAGURAN NATIN YONG PERA NA PAMBAYAD SA SERVICES NILA PERO HABANG TUMATAGAL GINAGAWA NILANG TANGA AT MANGMANG MGA SUBSCRIBERS NILA! para sa mga taga-globe na MAY REACTIONS SA COMMENT KO – INDICATED DITO ANG AKING BUONG PANGALAN . . . AKO YAN MISMO! ITO DIN ANG AKING GlobeBroadband Acct#842770601 – pull-out mo sa system ninyo para malaman mo kong saan ako nakatira at HAHARAPIN KITA! BWISIT! PARE-PAREHO KAYO!

  31. 2MBPS??? Eh bakit lalong bumagal torrent ko?

  32. Plus there is also this so called Fair Use Policy baka sumobra kana sa pag download sir :)

  33. Matagal ng 2MBPS ang canopy smart postpaid. Nakalagay sa CANOPY site nila 169.254.1.1. Check it out how to intepret it pero nakalagay dun.

  34. been a smart bro subscriber for almost 2 years now, mula ng nagsubs ako no prob sa internet connection, i get a constant speed of 500-900kbps during the day at 1-1.5mbps midnight until 8am. since oct 2011 my net started to fluctuate, worst laging nadidisconnect at ang speed, 30kbps, saan ka mas mababa pa sa dial up!

    been calling smart’s cs lagi sinasabi ok anman daw internet at signal mula base station to my canopy. i even asked several csr kung talaga bang nasa 2mbps ako sa plan ko kasi hindi ko maramdaman since simula, sagot sa akin, “yes sir, 2mbps po ang nasa speed plan niyo”.

    sabi nila they check the system and ask the engineering dept to make changes to may canopy settings then they’ll call me again kung ok na or kung no solution ang makuha eh papalitan or ayusin ang canopy ko. been waiting for several days wala pa din. the guy even asked me kung nakarouter ba ako, kasi pang isang computer lang daw ang service nila, i said yes at yun daw ang prob kung bakit di ako nakakakuha ng constant speed. i told him na since day 1 na kinabit yun smart bro ko ay nakarouter na ako, almost 2 years na then sasabihin na router ang prob ko, i even upgraded the firmware of my router. i also did everything that i know to trouble shoot the problem and read about it sa net.

    the good thing hindi na ako nadidisconnect at umakyat na speed ng 300-500kpbs pero asan na ang speed na dapat sa plan ko.

    a csr called me if i want to renew my subscription for another 2 years, i asked her kung 2mbps pa din ang ibibigay nila na speed sa plan ko, ang sagot niya, “sir sa technical dept po iyan, sa accounts po ako”. sabi ko miss wait lang i’ll get back to you or i’ll just go to one of your stores.

    i’m still waiting for the upgrade and the repair of my canopy kung my prob nga ba or wala.

  35. if you have an old canopy – around 2009 and below siguro – your canopy needs to be changed. and dati pa 2Mbps na ung connection even before the announcement. I posted about how to increase the speed to 2Mbps here – http://bit.ly/uNpV2p

    The smartbro contractors are not trained how to optimally setup your canopy so you might need to tweak it manually.

  36. @Mike W.

    Enable Broadcast / Multicast Data Rate: Disabled

    Sir, idi-disable ko po talaga ito? Ano po yung purpose ng setting na yan? =)

  37. Globe Wimax versus Smart Wimax

    Globe

    – Product Name: Tattoo Wimax

    – Speed: Up to 1 Mbps

    – Price: 995 per month

    – Lock-in Period: 1 year?

    – Website:

    http://tattoo.globe.com.ph/product/wimax#details

    Smart

    – Product Name: Home (Fixed) Wiress Plan and Wimax Plan

    – Speed: Up to 2 Mbps (Promo is from September 16 to December 31, 2011)

    – Price: 999 per month

    – Lock-in Period: 2 years

    -Website:

    http://www1.smart.com.ph/bro/products/unlimited-home-broadband/

    http://www1.smart.com.ph/Bro/promos/smart-home-plan-999

    Kung walang gagawin na action ang Globe sa promo na ito ng Smart, mapipilitan akong lumipat from Globe Tattoo Wimax to Smart Home Wireless or Wimax Plan. Sayang din naman kasi ang additional na 1Mbps na makukuha. Tamang tama pa naman at tapos na ako sa lock-in period ko para sa Tattoo Wimax ko. Better catch up Globe or else your customers will go to Smart!

  38. Sirs, pwede po bang i-change from Canopy to Wi-max yung plan ko?

  39. Wow, ang bagal ng internet. It took me 5 minutes for my post to be submitted. Grrrrr …

  40. @JM

    oo nga eh, sana maayos na nila. Since Oct25 pa ako tumawag and reasons nila is always web traffic, kahit madaling umaga? di naman ganito kabagal dati eh. hahayz

  41. I’ve been using Smart’s Wimax for a year now and the service has been good for me. Consistent naman na pumapalo ng 100+kbps dl speed magdamagan kaya I’m happy with it. Btw, I’m using it here in Makati both for torrents and premium links.

    3rd week of Nov. pa raw iooffer yung free upgrade to existing subs under Wimax. Hooray for free speed upg! :D

  42. They just updated the website removing the part that says current subscriber will get the same boosts at no extra charge. Iwas pusoy nanaman si Smart. Good thing I have screenshots and currently dealing this concern with NTC and DTI.

  43. I do direct downloads at speed of 30-50kbps is that fair for Smart Bro? Of course it depends on the time of day and how clear the skies are outside.

  44. Well, that’s what I get. What should I do? Call they service lines?

    What should I say?

  45. BoBo pa mga teksuppot nila..tae..kakabit lang ng bagong wimax ko pero ramdam ko na ubod ng bagal to..di mkasabay sa pangangailangan..

  46. wala palala ng palala ang smart sobrang bagal lalo na sa hapon mabagal pa sa dial up, wag kayo kukuha nyan pagsisishan nyo lang konting buwan na lang matatapos na lock in period ko hay di na ko makahintay tae luging lugi tao sa serbisyong binibigay nila.

  47. badtrip ung wimax ng smart wean ko ba ng rereset every 5 hours so disconnected na..

  48. cnu nkakaramdam ng gnito.. sa wimax ng smart.. every 5 hours n DDC ako.. ngrereset cla.. nkakabadtrip di makapaglaro maayos .. pero full signal d2 samin NOVALICHES QC AREA..super bilis.. un gna lng n DDC ako every 5 hours..

  49. mahina ung wimax nyo bka my upgrade sa system kyo sayang bayad namin… contrct 2 years…

  50. ganyan din sakin bukod sa laging napuputol e napakabagal pa lalo na pag sat and sun, pre di sa LAN card yan nagsasayang ka lang ng pera kung napabili ka ng bago sa SMARbroken talaga ang problema nyan kasi I am observing my connection for 1 year na and I thought yung cable ko ang may deperensya but Im wrong dahil hinayaan ko ang ganun connection ko for 8 months and after nun 2 weeks nagin ok na and then this week sumobra na naman ang bagal, wala bulok talaga smart.

    Payo ko sa mga nagbabalak kumuha ng smartbro UTANG NA LOOB wag nyo na ituloy kung ayaw nyo pagsisihan at ma lock in for 2 years sa pagsisisi.

  51. I have Globe Wimax and is planning on switching to smart wimax/broadband. Any suggestions would be appreciated. I’m also thinking about Digitel DSL.

  52. tanong ko lng po kung pwede ba gamitan ng canopy ang smart bro power plug it ko upto 5mbps???

  53. tanong ko lang, ako lang ba ung biglang bumilis ung connection kahapon hanggang pati ung araw bagi un? kase 1mbps lang ung plan namen eh, tpos nung chineck ko ung speed naging 5.2mbps, haha, kaso ngayon balik na sa date..

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