Telecoms

Globe offers Plan Duo Service

Abe Olandres Editor-in-chief April 5, 2009 · 2 min read

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Breaking: Globe Telecom has launched a new cellphone-and-landline-in-one service called the Plan Duo Subscription. This service allows Globe subscribers to carry two numbers in a single SIM card — 1 mobile and 1 landline. Check the details of the plan below:

globe duo

Globe Plan Duo subscribers are given a Duo Landline number. The mobile phone and SIM will have two (2) numbers: your current mobile number (i.e. 0917-XXX-XXXX) and your Duo Landline number (i.e. 02-XXX-XXXX).
With the Duo Plan, you get the following service at free of charge: Duo to any Landline calls, any Landline to Duo calls, and Duo to Duo calls. Calls made to other mobile numbers are charged regular mobile rates.
There’s no need for a special dialing number — just key in the Area Code + Landline Number and your ringing. Same with calling another subscriber on a Duo line.
Service is initially available in NCR and Cebu. All other calls outside the area code (02 for NCR or 32 for Cebu) will be charged regular mobile NDD rates.

Subscription to DUO Service is Php399 per month on top of your regular Globe Plan. Single SIM, two numbers? Time to ditch the landline.

How to get Globe Duo Plan:

1. Promo is open to all Globe Postpaid subscribers from April 5 to July 3, 2009 (not available for prepaid or corporate accounts).

2. Subscriber can avail of the service through the Business Centers or Register via SMS (with required SMS acceptance of Terms and Conditions). Simply text DUO to 8888.

3. There will be an initial 90-day holding period for new activations, subject to pre-termination fee of Php1,200. After the holding period, subscription is auto-renewed on a monthly basis unless otherwise requested by the subscriber.

4. You can only avail of one (1) active DUO landline number for every active Globe line, at any one time.

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Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and is considered by many as the Father of Tech Blogging in the Philippines.

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132 Comments

Ed · 17 years ago

DONT patronize Globe DUO… that service really sucks!!! cant call pldt & bayantel lines.

Ed · 17 years ago

GLOBE DUO SUCKS!!! the very first i registered for the service i cant connect to either pldt or bayantel lines. assistants told me they’re having connection problem with pldt (dont they realize sabotage on pldt’s part?)good thing they reverted back my 25pesos load. 3 days after i called up again their customer hotline inquiring about pldt & bayantel connections which they told me that they’ve already fixed the problem & its ok to again avail DUO. So, i again registered the 25 pesos they reverted back to me only to find out that same thing happened. i cant call pldt & bayantel lines. GLOBE is true to their tv ads on phone suicide – disgusting, you could slam your phone in dismay!

rebelprincess · 17 years ago

I bought globe sim last Aug.19 and registered to DUO. There were a few errors in keyword in their system but luckily I was able to register. My number starts at 02-500xxxx which is cool. I tried to ring it with my smart cel and it did. I was excited and texted everyone for my new number. When i finally got home I was trying to make outgoing call but i can’t. Until now, i haven’t use my outgoing call. but incoming is fine though.

mar luis · 17 years ago

GLOBE DUO is (BULLSHIT), NO OUTGOING CALL FROM AUG 14 UNTIL NOW,ALMOST A WEEK AND AND THEY HVNT DONE ANYTHING TO SOLV DA PROBLEM,SA UMPISA LNG PLA MGANDA SERVCE NILA, UNTIL NOW STIL NO OUTGOING AND IM (FUCK UP FOR 1 MONTH SUBSCRIPTION), LETS GO BACK TO PLD WIRELESS, KAHIT METERED ANG OUTGOING MAS MGANDA PLDT PAG DATING S OUTGOING,

fredmon · 17 years ago

The globe duo service is a crap for prepaid subscribers. I already subscribed for a month and i cannot connect to pldt landlines for 4 days already. I also have the 500 prefix and the service was good until 4 days ago.

I cannot make outgoing calls to PLDT landlines but calling up any Bayantel or Globelines is without a hiss. But receiving call from these landlines on my Duo number poses no problem at all.

I am hoping that they will fix this glitch soon or my Php 450 subscription will just go to waste.

So anyone who is planning to get one better think about it carefully as the service now sucks!

grrrrr!!!! · 17 years ago

im a prepaid subscriber and tried the one day promo for Php25 yesterday morning. i was able to use the outgoing call (globe duo to local landline), but the incoming call feature from a LANDLINE was not working. the voice prompt said NOT IN SERVICE. i called 211 and reported the problem, and was asked to monitor within 24hrs.

after 5 hours, i was able to receive an incoming call from a landline. but when i tried using the outgoing feature (to another landline number), ITS NO LONGER WORKING. seems like we cannot use BOTH incoming and outgoing features at the same time!! i donâ€™t think this should be advertised as UNLIMITED, as obviously this is NOT.

my subscription is about to expire, and they have yet to fixed the problem. really a waste of money!

rebelprincess · 17 years ago

I was so furious when I applied for Globe Speak ‘n Surf(landline plus broadband). I paid 999 and all I got was a wireless handset and a modem. T’was I think 2 years ago and until now I haven’t heard from them. They just took my money and left me with no service. For the first 6mos. I frequently made follow ups but the globe hotline has nothing to say but “I’m sorry for the inconvenience…” WTF! they sound like a broken record.

I then applied for SMARTBRO and until now the service is just fine. At least I’m using my 999 with their service, Then I also got PLDT pre paid landline sim which is working just fine also. But my calls are limited and metered to P2/min.

When I heard about this GLOBE DUO, I was hesitant. I’m not sure if their service has improved. But given the benefit of the doubt, I’d like to try. It’s kinda intriguing and if it really works just as i hoped it will, well its a GREAT DEAL. The catch here is the mobile landline with unlimited calls. I might try this one despite my disgust with my previous application. Its not that expensive though. I can spare to waste P450/30 days subscription and the price of the prepaid sim.

macoy · 17 years ago

I’m a prepaid globe subscriber and i just tried keying the DUO to 8888 and this is the reply.

Great news from Globe! Bagong Globe DUO! Enjoy the first and only unlimited DUO-DUO and DUO-Landline calles for only P125/5 days or P350/14 days! To register just text DUO CEB 125 or DUO CEB 350 to 8888.

Teka.. ang mahal naman. Php 350.00 for 15 days? Nyak

global · 17 years ago

GOOD NEWS SA GLOBE FANATICS MAY DUO PREPAID NA, JUST GO TO THE NEAREST GLOBE BUSSNESS CENTER IN CEBU AND BUY GLOBE DUO PREPAID FOR JUST P45. YOU OWN A LANDLINE NA.

Blanche · 17 years ago

Question: Is the additional P399.00 for the DUO service inclusive of taxes? I am about to register for a DUO number in the next few hours.

Kit · 17 years ago

This is INNOVATION!

Registered by sending DUO MM ON to 8888, then replied YES. In less than 2 minutes I have a new landline. No queuing in the biz centers, no photocopy of id’s, proof of billing, etc.

Amazing, now I have opened my biz to landline only clients without the hassle. Great!

My mother, a non-texter now calls anytime without being charged for the call.

Enough of sim swap promos or spam through text that other network is better. Proof is in the eating.

Alfred · 17 years ago

Crap… not available for corporate lines… and I own the corporation! haha!

anonymous · 17 years ago

It’s my second day to use Globe’s newest service. I registered thru text:

DUO CEB ON to 8888
My duo number is (032) 316-xxxx

So far I have no connection issues. I had my friends and relatives call my Duo number from their landlines, and can get thru real quick with clear voice quality. just when i was about to sign up for PLDT Wireless Landline plus (not minding that crappy bluky handset), great timing talaga ‘tong Globe.

I can still receive landline calls even when i’m surfing the net thru WAP or 3G. but unlike PLDT Wireless, I cannot make 1-800 calls using Duo. darn it.

antiglobe · 17 years ago

sobrang asar ang globe…walang kwenta serbisyo nila.. pero sa tulong ng mga magagaling na pinoy dyn.. nagawa nilang paikutin ang sistema, free internet browsing gamit ang globe gprs…. kahit zero balance..so why pay at all, libre na txt mo dun through chikka.com, kung gusto nyo masmatagal na pag chachat pasok lang sa yahoo mobile msngr for free…

sephiroth111 · 17 years ago

useless naman ang duo kung nasa labas ka ng area code kung saan mo nairegister yan like metro manila.

lol · 17 years ago

lol mel and tiger sell out. haha halatang taga globe trying to promote. di effective kasi halata eh =p

Tiger · 17 years ago

Among other things which Globe should add to its service is the revival of the CALL BACK ALERT it had a few years ago. It is very useful in places where there is no signal (dead spot) or in places where cell phones are not permitted. In those times when you are waiting for an important business call or suddenly have an emergency call from a family member and there is a dead spot inside a building or in a location, this service is very useful. Smart has this service for its post paid subscribers wherein a text is sent to the subscriber if the subscriber misses a call. I have inquired about it but the only reply you can get from the customer service is “We will update you when this service is available”. This is their constant reply for years now. Maybe Globe just does not want us to turn our phones off if this service is revived. The more phones turned off, the lesser their revenue. I hope this is not the case.

Jam · 17 years ago

Called today and you have to text DUO MM ON (for Metro Manila) or DUO CEBU ON (for Cebu).

You can also register for both in case you travel to Cebu and need to call a local Cebu landline number while you are there. Cool thing if you travel often to both cities.

mel · 17 years ago

The soonest Iâ€™ve heard of this DUO SVC thing, it definitely raised interest of most people I know. For everyoneâ€™s information, I did my own research too and just found out from Globeâ€™s Customer Service that the whole of RIZAL area is now included in the NCR (02) Local area code for toll free communications starting April 12, 2009 only.

If we could all remember way back years ago, Globe used to have this Duo service already even before Smart did. I used to have 2 Globe handyphone subscriptions both in 1 sim then, but eventually had to split them when Globe decided to discontinue the service maybe due to lack of patrons on this type of technology. But like most of us, I too am very much a sucker for variety of wireless services (mainly for my business) which I keep in my bag that grows bigger by the day due to the increasing number of gadgets inside it. Thereâ€™s my SUN for the 24/7 UNlimited call and text anywhere in the country, Globe for reliability esp. during emergencies, at least 2 landline sims (SunTel and PLDT Plus prepaid) one for incoming and one for outgoing – toll free calls for my family and clients, and Globe Tattoo for my laptop internet connection, all for the convenience while Iâ€™m on the road. With this Globe DUO Service, I think my bag can breath freely now with just 2 mobile phones inside it, still maintaining my SUN and my Globe for both mobile and landline service in one.

Incidentally, this type of service would definitely benefit men especially, who usually just carry 1 mobile phone with them to go about their daily routines.

Cheers to newer breakthroughs!! The more competitions the lower the burdens of cost for us consumers. Bring them on.. Congrats Globe!!!

sephiroth111 · 17 years ago

ako mula 2005 pa ako nakikinaBang sa libreng gprS ng globe gamit ang tricks. Gusto ko sana masubukan tong bagong offer ng globe kaso pang-postpaid lang. Dbale may pldt landlines plus prepaid naman ako kaso kelangan ko ng myphone.

Miya · 17 years ago

You must have at least 2,500 credit limit

dino · 17 years ago

the service â€œis initially available in NCRâ€ only, and Globe Telecom does mean that literally. This means that landlines with a 02 area code but located outside of the geographic definition of the National Capital Region (NCR), such as certain towns in Bulacan (Obando), Laguna (San Pedro), and the whole of Rizal cannot call a Duo subscriber using his 02-prefix number, nor can a Duo subsriber call these landlines toll-free. To my knowledge no such limit exists for Bayantelâ€™s and PLDTâ€™s wireless landline products.

Another consequence: a Duo subscriber can only call another Duo subscriber toll-free if both of them are located within the NCR, unlike subscribers of Sun Cellularâ€™s Unlimited Call and Text service who may call other fellow Sun Cellular subscribers anywhere in the Philippines toll-free.

Tiger · 17 years ago

I have Globe Duo for 3 days now. Sometimes its quite difficult to call a Globe Duo Landline when you use a PLDT Landline (not wireless landline). You have to dial 4 to 5 times before it can connect. Sometimes, you only need to dial once.

Doc Harry · 17 years ago

I tried registering on Globe thru 8888 but it doesn’t recognize the DUO keyword. It once sent back a text with a list of keywords that included DUO INFO but that didn’t work either. I got a reply with a list of keywords without DUO or DUO INFO. I’m guessing they didn’t anticipate the response and so they’ve shut it down for now.

M. B. · 17 years ago

yeah nakinabang nga kayo pero kami mga postpaid subscribers naman ang kawawa.

edz · 17 years ago

@ ako din nakinabang sa gprs nila, pti mms,tv live stream at call..hehe..noon yun

Christopher · 17 years ago

Nku dagdag nnmn s pasaning ng network backbone ng globe…sna mag-overhaul n sila kc mrmi ang ngrereklamo s knila…hehe…btw, nkinabang aq s glitch s gprs nila…free browse intently or hindi sadya..hehe

Tiger · 17 years ago

jepoy – Yes, I agree, PLDT wireless landline prepaid is not unlimited. The thing is, you cannot use your free allotted minutes in a PLDT wireless landline prepaid to call a Globe Duo number. You have to have credits in your e-wallet before you can make a call.

jepoy · 17 years ago

@tiger – PLDT Landline Plus prepaid or postpaid is NOT unlimited. So if you call ANY local landline (Globe Duo included), your PLDTLoad minutes or credits will be consumed.

Tiger · 17 years ago

I registered with Globe Duo service. The problem is, when you use a PLDT Prepaid Wireless Landline to Call a Globe Duo Landline, you need to have enough load to make the call. I called PLDT and Globe regarding this matter. So, ….to all subscribers, beware! Your PLDT wireless landline’s load will be debited unless Globe Duo and PLDT Wireless Landline Prepaid settles their interconnection issues.
BTW I love your blog!

Tiger · 17 years ago

M. B. · 17 years ago

globe sucks! they’re the reason why I ended up fighting with my fiance cuz she tawt i was busy doing something or fell asleep while texting her. Their SMS services is the worst SMS service in the country. If only smart and sun are available in our area, i would definitely switch my postpaid accounts. Im payin 3t a month for a substandard service! f@ckng AYALA oligarchs!

Abe Olandres Editor-in-chief · 17 years ago

Ok, the first few people on 215-xxxx have been dialling the other numbers, including mine.

ernie · 17 years ago

Wow I am amazed but the fact that the signal of Globe is not continous sucks right, anyway Smart will soon having this service in the future for sure though PLDT has has prepaid tal number right?

Abe Olandres Editor-in-chief · 17 years ago

Got mine just now. Same number as Noems. Makes it practically free for people to call me thru their landline.

noemi · 17 years ago

Finally got mine 30 minutes ago. Starts with 02-215 ****.

paul · 17 years ago

sounds nice, but i don’t think i’d be needing this for now. i mean, there are landline fones where ever i go — office, home, friend’s home. but on second thought, the fact that people can call me anytime through their landline is probably cool. :-)

edz · 17 years ago

oo nga asar yang 8888 na yan nung pinalitan ang 2870 ng 8888 bigla nawala yun free unli cvalls night ko..pero ok lang sulit pa din yun 4 weeks na free unlicalls nyt from globe/..

jhay · 17 years ago

Why don’t they offer this to pre-paid subscribers? I think this would catch on quite quick.

noemi · 17 years ago

@ianp- same thing happened to me too. I just typed YES again then got that message. Until now that’s the message. No activation yet.

mindyQ · 17 years ago

i wonder how the PLDT Group (Smart) will respond to this.

@herbert
it is called Wireless Local Loop (WLL)

herbert · 17 years ago

Sounds interesting. I wonder what kind of technology they use to be able to offer this.

ianp · 17 years ago

Bug with the 8888 service. It doesn’t recognize the ‘yes’ keyword for confirmation that you are subscribing. I did not get the “You will receive an SMS confirming DUO service activation shortly” confirmation.
…or technical difficulties again? lol. :p

Lezuric · 17 years ago

I wish to have Globelines or PLDT here in Gumaca, Quezon. sigh.. Digitel makes us suffer. :(

BrianB · 17 years ago

This looks good but I already subscribe to their DSL and landline, though I have a smart cell number. Can they give me a cellphone contract coming as a landline customer?