Advanced Contact Solutions
Training and Quality Assurance Supervisor
Aug 8th
Training and Quality Assurance Supervisor
RESPONSIBILITIES:
* Develop and execute innovative strategies to ensure that the CSA have the necessary skills and competencies to meet client expectations and service levels. * Attend TQA Global Meetings, QA calibration sessions, and similar get-togethers to become updated with latest concerns and issues in the department More >
Financial Analyst and Budget 1 (Cabuyao Laguna Based)
Feb 14th
Financial Analyst and Budget 1 (Cabuyao Laguna Based) (Cabuyao Laguna)
* Candidate must possess at least a Bachelor’s/College degree in Accountancy or Finance. * At least 2-3 years working experience in financial analysis, budgeting and forecasting and general accounting or equivalent, preferably gained from a call-center or other service-oriented companies. * Must More >
Workforce Analyst Technical Account (LIPA BASED)
Feb 9th
Workforce Analyst Technical Account (LIPA BASED) (Lipa,Batangas)
* GENERAL JOB SUMMARY: Implement workforce functions like deployment and scheduling, capacity planning and forecasting, retrieval and analysis of ACD characteristics, real-time monitoring and call traffic management
* Candidate must possess at least a Bachelor’s/College Degree in any field. * Experience in processes and application of More >
Network and Telco Manager
Feb 1st
Network and Telco Manager (National Capital Reg – Makati City)
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication) or equivalent. * must have at least 3 – 5 years network management experience, preferably in a contact center environment. * must have knowledge in troubleshooting methodology of IT equipment More >
SHIFT MANAGER- Non-Techinical Account (LIPA Based)
Jan 15th
SHIFT MANAGER- Non-Techinical Account (LIPA Based) (Southern Tagalog – Lipa Batangas)
* Candidate must possess at least a Bachelor’s/College Degree in any field. * At least 1 year(s) of working experience in the related field is required for this position. * Applicants must be willing to work in Lipa Batangas. * Applicants More >
Operations Supervisor (Lipa Batangas Based)
Jan 4th
Operations Supervisor (Lipa Batangas Based) ( Lipa,Batangas)
* At least 1 yr experience in a contact center environment, preferably with supervisory background * Candidate must possess at least a Bachelor’s/College Degree in any field. * With excellent interpersonal and communication skills * Has the ability to identify problems, review options and take More >
Training and Quality Assurance Supervisor (Outbound Account)
Jan 2nd
Training and Quality Assurance Supervisor (Outbound Account) (National Capital Reg – Makati City)
* Candidate must possess at least a Bachelor’s/College Degree in any field. * Must have comprehensive background with all aspects of Training and/or Quality Assurance in a call center. * Supervisory experience required. * Must have experience in More >
Quality Performance Analyst
Dec 14th
Quality Performance Analyst (National Capital Reg – Makati City)
* Candidate must possess at least a Bachelor’s/College Degree in any field * Analytical, detail-oriented, has good written and oral communication skills * Experience in call monitoring/evaluation is an advantage * At least 1 year experience in the call center industry * Background More >
Training and Quality Assurance Supervisor (Outbound Account)
Nov 27th
Training and Quality Assurance Supervisor (Outbound Account) (National Capital Reg – Makati City)
* Candidate must possess at least a Bachelor’s/College Degree in any field. * Must have comprehensive background with all aspects of Training and/or Quality Assurance in a call center. * Supervisory experience required. * Must have experience in a More >
Technical Support Supervisor (Lipa Batangas Based)
Nov 8th
Technical Support Supervisor (Lipa Batangas Based) (Southern Tagalog – Lipa,Batangas)
* Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent. * Required skill(s): Microsoft NT/2000, Linux environment. * Exposure to networking concepts and familiarity with networking hardware a strong advantage. * Strong knowledge More >
Product Trainer (Technical Account)
Nov 3rd
Product Trainer (Technical Account) (National Capital Reg – Makati City)
* Candidate must possess at least a Bachelor’s/College Degree in any field * Required language(s): English * Applicants must be willing to work in Makati City * Applicants should be Filipino citizens or hold relevant residence status * Preferably 1-4 yrs experienced More >
Operations Supervisor
Oct 25th
Operations Supervisor (National Capital Reg – Makati City)
* Candidate must possess at least a Bachelor’s/College Degree in any field, advanced units preferable but not required * Excellent interpersonal and communication skills. * Ability to identify problems, review options and take appropriate action without a pre-determined framework. * Has problem solving, decison More >
