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Globe breaks silence, explains Fair Usage Policy

It seems Globe is the only one actively defending the telco’s Fair Usage Policy. In a recent release they sent out via Twitter, they explained the FUP in a nice little infographic.

Here’s the entire picture of what the whole throttling and daily bandwidth allowance works.

They’ve also pointed out that less than 3% of their subscribers do exceed the 1GB per day or the 3GB per month allocation.

The controversy broke out last week when Globe started actively enforcing their Fair Usage Policy, sending out text messages to heavy users informing them of the measures implemented once they reach the daily and monthly allocation.

It seems Globe is trying to wean the 3% of their subscribers out of their network. The strategy is to endure all the pain with restricting all those 3% of their subscriber base (and the huge possibility of losing them to a competing network), rather than wait for the others to enforce the same on a later date. It’s either now or later and Globe decided to take the heat first and get it over with.

Last week, we noted that both Globe and Smart have their ow versions of the FUP. Globe has 3GB stated on print while Smart has 1.5GB cap stated in their FUP. You can read more about it here.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

282 Responses

  1. Avatar for anonymous anonymous says:

    Grabe naman yan.. may fair usage policy pa. ang bagal na nga ng internet sa pilipinas tapos lilimitahan pa ang data usage.

  2. Avatar for wewet wewet says:

    Fuck you Globe and whoever will defend them!!!! Fuck Globe!!! #globeisnowshit

  3. Avatar for Sonny Sonny says:

    After my 2-year contract I’m going back to prepaid at Globe and switch to postpaid at Smart. Smart is the better choice if you like LTE so don’t get too stuck at something you feel bad with. “Move on” ang tawag dyan :)

  4. Avatar for iskalibur iskalibur says:

    sana lang kasi padamihin nila ang LTE towers nila para yung mga 4G phones di kumokonek sa 3G network. sasabihin na congested ang 3G network syempre pati ang naka LTE phones dun din naka connect. and 3GB per month. di enough yun. sa laki ng files ngayon kahit pic sa FB ilang bytes na ba?

  5. Avatar for milo milo says:

    in defense of globe and smart, i subscribed to their 1 gb 30 day always on promo, after 30 days i still have half of the data i subscribe for still unused. i think for personal use using a smartphone, i’m good with 500mb a month. just using to access fb, post to instagram, browse, and accesing my work email. i have a wifi at home from other provider too. it will only become an issue if the service is used as everybodys point of access at home or in your group i guess. just saying.

    • Avatar for Globe employee Globe employee says:

      Same here Im on 1GB data plan monthly powersurf and I used up to 700mb then I havr PLDT myDSL at home, so quit whiningpeople ganun ang gawin ninyo

  6. Avatar for Kunsel Kunsel says:

    Nakakainis tong infographic na to. Buti sana kung consistent and reliable ang speed ng globe! Yung prepaid ko na na naka subscribe sa 1GB for 30 days sobrang bagal e. Simpleng mobile site lang madalas pang webpage page not available? Tapos yung postpaid ng officemate ko LTE signal nga di naman niya magamit ng maayos. Typical subs siya na mostly IMs ang gamit. Di siya nag ddl ng torrents. Ayusin muna ng globe dapat stability issues nila bago sila mag impose ng ganyang harsh restrictions. Buti na lang unlitxt lang postpaid plan ko sa globe. Sakit niyo sa ulo!

  7. Avatar for ernest ernest says:

    This is stupid. There are times when you really need to spend more than 1gb or 3GB/month of data.
    The problem here is that they advertise their service as ‘unlimited’ and failed to highlight the data cap on their tv ads, brochures and in their website.
    This is not unlimited, 2G is too slow for watching streaming videos or even downloading anything. It’s like they are restricting you to use facebook or your email only.

    I’ll be leaving globe after my contract is up.

  8. Avatar for kasag kasag says:

    Ang ine-endorse nilang unlimited is 3g at LTE. How the effing hell would these services be unlimited if may cap?

  9. Avatar for IC DeaDPiPoL IC DeaDPiPoL says:

    97% when a lot of people are still using feature phones. In addition connecting via data is quite difficult compared to smart which might account for the 3% being able to connect

  10. Avatar for yankeegirl yankeegirl says:

    If there’s only 3% excessive users, then why limit them? You earn more than enough from other subscribers who are not able to maximize what they are paying for. You are worst than robbers Globe!

  11. Avatar for jay garcia jay garcia says:

    Bakit sakin, inunsubscribe nila ako automatically sa unli ko after 25mb usage? Kalokohan naman to eh.

  12. Avatar for Migs Migs says:

    F u stupid Globe!! Sobrang bagal na nga at konti ng LTE sites, may ganito pa. Pag natapos talaga line ko mag Smart ako at least mas reliable LTE kahit province. Jusko!!

  13. Avatar for r3JAM r3JAM says:

    97% of postpaid subscribers do not reach the data cap limit since majority of the subscribers may not have a data plan as their purpose of getting a line may not be due to mobile internet. What Globe should do is study the usage of people who have availed their unlimited data plan. The fact that they are availing the unlimited data plan means that they use the internet a lot.

    • Avatar for Welsh Welsh says:

      Hehehe…. I agree… 97% of their subscribers do not exceed because these subscribers dont have Data plan……

      Ito nanaman ng one of the magic trick words ng Globe.. In short sa tagalog “palusot”. =)

  14. Avatar for jhepoyskee jhepoyskee says:

    Lol at that 2g infographic. Di.nga ako makakuha ng feeds sa fb/twitter/waze/mmda app and sa email ko on their 2g network. Simple lang yan lets inform future users na stay away from globe. I have dine it by sharing it to my friends. The option is to live more. Sana lang hindi din mag ganito ang smart.

  15. Avatar for john john says:

    tangina alam talaga nilang 97% of subscribers di makakagamit ng 1GB. kung makukuha lang talaga namin ang inadvertised niyong speed para sa LTE at 3g, kulang pa yung 1gb per day. alam niyo na talagang di namin magagamit ang 1GB kasi sa sobrang bagal ng internet niyo. swertihan nalang kung makakagamit kami ng 1-2 Mbps na speed. pare pareho lang kayung Globe at PLDT mga swapang. epekto na yan ng duopoly eh. kulang sa competition kaya kaming mga customers ang nagdudusa.kung di lang sana nabili ng PLDT ang Sun siguro yun nalang ang pag asa natin para sa mura at mabilis na internet conection.

  16. Avatar for lolwut lolwut says:

    No matter how much sugarcoating and endless explanation they do, it is still bottomline greed. They enforce the FUP to force and instill to their subscribers that we are not paying enough. They want to create the need to avail of higher caps on higher plans. This is just a premise, give it a little time and they will introduce a new postpaid plain, higher data cap but ridiculously expensive. I say we boycott these mofos now and show them who’s boss.

  17. Avatar for Nismo Nismo says:

    Ang linaw naman kasi sa advertisements nila. Unlimited LTE. Tapos iibahin nila gagawing Unlimited 2G. BS loopholes! Blatant False Advertising.

    Data Cap around the world? Watch this: http://www.youtube.com/watch?v=uyuIiG4c4Go

    Those greedy companies can’t get enough.

  18. Avatar for capiscrap capiscrap says:

    FUP= Fuck U Policy! #CAPisCRAP

  19. Avatar for Meh Meh says:

    The answer is clear, don’t use globe. They are greedy and don’t even have much of a network. The have very few LTE locations. Maybe this is a sign that that can’t build a proper network

    • Avatar for lemet lemet says:

      kaya siguro wala pang globe LTE dito sa amin kasi tinigil nila ang pag upgrade ng mga cellsites nila para di masyadong madagdagan ang traffic basta dumami lang ang subscribers na lolokohin lang sa huli

  20. Avatar for Wow Wow says:

    Just wow. Monopoly at it’s best. When will data-cap in this country end?

    • Avatar for phonebuddy phonebuddy says:

      Pano na ang facetime kay sweetie? Pano na ang good morning? Kumain ka na ba? Good night?haha buti na lang d kami globe. Dpat naman kasi globe ebenta nyo yan ng tama. Per MB nlng para klaro. Bibili pa rin naman ang tao nyan basta tama ang sinabi nyo. Kesa sa bebentahan nyo ng halo-halo tapos puro yelo lang pala.

    • Avatar for chris chris says:

      haha nice one phonebuddy. and yes very true, pano yung mahilig magyoutube and other media heavy usage. pinagmuka pa ng globe na guilty yung subscriber, muthafuckas hoho

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