KGB Philippines lays off 600+ agents

KGB Philippines lays off 600+ agents




A source from inside KGB Philippines sent a tip about the latest mass lay off of agents in KGB Philippine’s Sta. Rosa contact center. The head count — 600 and growing.

Employees that were affected came from the SMS Account (where customers sent in SMS questions and agents quickly reply answers pulled from research and online searches).

The news was came out last Monday (February 9, 2009) where people in the Sta. Rosa site were informed that majority of the agents will be let go. One employee recounts what happened over at PinoyExchange:

Patay ang halos lahat ng teams sa SMS Acct… Kahapon 9 Feb 2009, Parang nagmistulang funeral parlour ang KGB Phils…. After our 1 hour break, bigla kaming pinag log out at pinapunta sa training room.. Doon maraming teams din kami sa loob


 

Bigla na lang sinabi sa amin na kailangan na daw kaming tanggalin sa trabaho meaning “TERMINATED” na kami lahat (ANG NATIRA LANG AY TEAMS 1-8 AT ANG TEAMS 9-39 TSUGI LAHAT INCLUDING THE TEAM LEADERS)..(Sorry correct me if Im wrong with the figures this are just based on those tsugi persons that I have talked to yesterday). Hindi daw nila inaasahan ang mangyayari pero kailangan na mag MASS LAY-OFF.

More reactions and explanations were posted there.

It looks like KGB was banking on projections that their SMS service would grow so they were aggressively hiring only to realize demand went down over the last quarter and a lot of employees were left without nothing to do on their shifts. However, seems like 600+ heads are too many for a simple overshoot of personnel management. Obviously, the global financial crisis is once again the culprit.

KGB provides services for incoming calls requesting information about directory assistance, movie showtimes, restaurant reviews, traffic, weather and other information with clients in the US and the UK.



Abe is the founder and Editor-in-Chief of YugaTech. You Can follow him on Twitter @abeolandres.

You may also like...

583 Responses

  1. Naku!! Another set of lay-offs in the Philippine Job Industry. Sana simple lng buhay ng tao at tsaka matoto tayong gumawa ng anak na kaya nating tustusan. :(

  2. sunshine says:

    The die is cast… Better to just move on. just make sure you 600+ agents get what’s due to you. Crisis is truly happening now.

  3. JohnLloy says:

    my wife is A Agent under SMS account at KGB assigned here in makati yes it is confirmed that 500+ and 50+ (in makati) (almost all in sta. rosa site) was “lay-off” including Team Leaders. Good thing my wife was part of the team that was transferred back to handling calls. It is sad to hear such news.

  4. BrianB says:

    same family who is a major stakeholder in KGB owns the NY Giants. Just FYI.

  5. jox says:

    tsk tsk. sad to hear that. kawawa talaga andaming unemployed.

  6. Pink says:

    This should be kgb Philippines.. Ü

  7. Pink says:

    knowledge generation bureau

  8. Paul Farol says:

    Be smart in times of layoff. Secure an agreement for rehire priority over new applicants in case of business surge.

  9. Clients wanting for tech support probably opted out of SMS to save money.

  10. sandy says:

    sobra sad talaga ako sa news na’to. same here in dubai. mas grabe kasi ala kami sa sariling bayan.., Si GOD lng kasama ko! It’s a part of our life.., we deserve it. GOD’s gave this problem coz he knew that we can survive. Just keep in faith! GOD bless us…,

  11. hotandcold says:

    tsk tsk… this includes the management team.. TLs, QAs, and Recruitment..

    but on the bright side, those who were included in the “mass lay off” were given a seperation which costs 50-200k.

  12. April says:

    how can we possibly help them?There are other call centers in Laguna that are still ramping. In any case, if you know anyone who would want to transfer to another call center, just follow up on my comment, I’ll reply. :)

  13. shane says:

    yeah. actually 750 employees were laid off to be exact, including team leaders & some from hr…sad but life must go on, right?

  14. Joreel says:

    The situation is gettinng worse talaga!!

  15. may delecruz says:

    sad naman,but move on guys..its not the end of the road.Think of another positive things to do in order to survive.

  16. fall_angel says:

    grabeh! isa kaya ako sa na lay off dito! ang sad tlaga kakaregular ko lang tpos pagbalik ko glaing sa rest day malalaman ko wla nkong work! grabeh gustong gusto ko pa naman ang account na toh! ang hrap kayang walang trabaho!

  17. goodnews says:

    Dont worry God is still in control. Have faith. this happens because of our stubborness and disobedience. READ Matthew 6:33 there you can fnd a way out of this.

  18. jekkai says:

    I’m from kgb as well, I’m so thankful that I’m still employed there. but i feel so sad for those who were laid off., but life’s like that, so better prepare always for the unexpected.Save something for the rainy days always, ika nga.

  19. ben says:

    ako din biktima!!!!! wahahahahahaahaha ng lay off sa kgb!!! masaya naman eh sayang lang yung team ko solid pa naman bonding namin.. nakakapanghinayang… inlove na sana ako kaya lang nag ka layoff shit di na ko na natuloy!! sayang.. sorry nga pala sa nangyari alam mo kung sino ka!! hehehe

  20. bloggeroll says:

    I have nothing against the UK SMS teams of KGB pero sa akin buti nga sa kanila kasi kung umasta kasi ang yayabang just because na nasa UK track sila. They think kasi na they are one step higher than the ones from US. Siguro talagang dapat mangyari yun sa kanila para ma-realize nila yung ganung bagay. Pwede sana silang ilipat nga teams sa US kaya lang the management thinks na they are more productive sanon-voice at hindi pwede sa mga voice accounts. Kakatawa nga eh…is that because they don’t know how to speak english well? Kasi ang alam ko nung nag-hire sila ng ganun, recruitment did not test their english english communication skills, you just have to be internet savvy.

    Either way, kakaawa pa rin pwera na lang dun sa mga mayayabang na UK people.

  21. justdropppinby says:

    pag ikaw nawalan ng trabaho matatawa ka pa kaya….

    hinay hinay lang sa mga comments….

    kung me galit ka sarilinin mo na lang…

    para kang bata eh…..

    kakatawa…pfft

  22. shaft says:

    hey guys!would you, by any chance, still have contacts with those peeps that were terminated? Might help them have jobs.

  23. Cloud4267 says:

    Ako isa doon sa mga na tsugi at ako ang nag post po ng comment sa pinoy exchange… Naghahanap pa din kami ng trabaho na non voice din kung pwede…

  24. ben says:

    mag apply kayo sa scopeworks sa cabuyao non voice yun mag apply kayo, meron din sa makati i google nyo nalang para sa info yung sa makati allied bank makati yung ACS hiring until now! ok gud luck guys!

  25. irene says:

    Apply kayo dun sa IVY I-S Center sa may Dela Costa. UK account din sila pero lead generation lang. Very stable company. In-house sila so di affected sa clients pulling out accounts.

  26. paula says:

    sayang talaga yung mga natanggal sa UK sms.. eh teka panu yung mga natira? balita ko tanggal na rin yung mga yun? so wala na talagang Uk sms?

  27. nans says:

    my new batch nanaman na malalay-off. excited na nga kme na matanggal para sa separation pay namin.

    – Management is doing things right; leadership is doing the right things.
    Peter F. Drucker

  28. bruka says:

    totoo madami maangas na taga uk account.meron pa nga jan nasita lang ng accm from us account kase nagtatagalog inangasan nya na baket daw siya sinisita eh uk account siya.meron pa nangyari dati na may taga us account na sumakay ng shuttle nila pinababa nila yung csr ng us account.eh pag sila sumasakay ng shuttle ng mga csr ng us account di sila pinapababa. Pero sa totoo lang nakakalungkot din yun nangyari.saka parang ang harsh ng ginawa na di man lang sila naadvisan yata na that day tatanggalin na sila.sana man lang mga one week before ng tanggalan nasabihan sila..Tama kaya yun ginawa ng kgb?Sumunod kaya sila sa patakaran ng DOLE?Magkano naman kaya yun nakuha nila from kgb?Balita ko magkakatanggalan daw uli sa sms account.Madami pa naman company jan sms people..as in magaganda company kesa kgb.Company na wala vinaviolate na sa labor law.Company na pro csr at di nang aabuso ng empleyado..Goodluck guys!!!

  29. msbotswana says:

    Panibagong lay-off na naman sa kgb sta.rosa. Nung april 27, 2009. Out of roughly 400+ remaining agents nagbawas ulit at nagtira na lang daw ng 250+ CSRs sa Uk sms account nila.

    Mas marami from the management team din daw ang na lay-off. But the sad news is temporary lay-off nangyari. Tatawagan sila pag dumami ulit volume ng pumapasok na sms sa kanila. Maximum floating time for the poor csrs at sa iba ay 6 months w/o pay un. Technically, they are still employed kaso wala lang bayad or sweldo.

    Marami akong kaibigan na apektuhan sa ginawa nilang yan. Mga mas tenured pa yang mga yan kumpara sa mga nauna nilang tinanggal. Nasa batas ba itong ginawa nila? Sana may makapansin na taga gobyerno sa ginagawa nila. Something’s not right with KGB.

  30. I left my princess says:

    isa ko sa mga natemporary lay off nung april 27… napasama ng ginawa nila.. ang tatalino ng management team nila… kunwari may voice assessment kmi for DA account.. Front lng pala un… nkahang kmi for 6 months with no pay… nabigla tlga ko nun… ang sabi smin interview daw kmi for voice account, pag dating nmin un n pla.. kung meron man mkakabasa nito n knowledgeable about laws, please help us… binigyan nila kmi ng option na mghanap ng trabaho sa ibang company pero cnu b nmn ang tatanggap samin, eh employed padin kmi.. Xempre d n nila kmi kukunin kung alam nila n aalis din kmi within 2 to 3 months pag pinabalik n kmi… ang masama p nyan, paghihintayin nila kmi ng hanggang 6months na wala kming trabaho para lng mkuha ung separation pay nmin, eh pag ngresign kmi d nmn nila kmi bibgyan ng back pay… ang tendency nun eh mgresign nlng tlaga kmi at mghanap ng trabaho… Ramdam nmin umiiwas lng sila n d kmi mabayaran.. ung first batch na nalayoff nkakuha p ng almost 2 months salary tska back pay na almost 21,000… 4 months lng cla ngtrabaho pero gnun n ung nkuha nila… samantalang kmi n mga regular employees d nila mgawang tulungan…. kayo n mga ngbabalak p na mgapply sa SMS account ng KGB, think about it a BILLION times…. lalo na ko… i belong to the top CSRs for the first quarter of the year pero nlayoff ako… pati ung kakilala kong nging top 1 natanngal din… sabi nga “The onlything that’s constant is change”.. Tama po un… Sa tipo ng ganung accountn super unstable and shaky, dapt k tlgang mgisip2 kung papasok k tlga dun… masasaktan k lng sa bandng huli… hayyyy… please help us po… d po nmin alam kung humane ung ginawa nila samin… ayaw n po nmin umasa n papabalikin p kmi kc sinabi n nila un dun sa unng batch ng nalayoff.. mami2ss ko tlga ung mga team mates ko… pero di ung company…. ayaw ko nmn mgsabi ng mga foul words pero please give us what we deserve…. Finding another job with this kind of status is really hard…. please help…. Sabi nga ng head ng HR department “That’s whatlife is. Life is unfair”. May God’s blessing shower upon us all…. hope we can recover from the worst nightmare that happened…

  31. thx! says:

    Mga natira sa UK SMS na TL as of April 27, 2009:

    Hubs A. (maangas na kalbo na maraming chervs sa mukha)
    Gee S. (payat na babae na mukhang kwago)
    Jose B. (sosyalerang maarte at mataray na bading)
    John M. (TL na pacute, maliit naman daw…)
    Jeck E. (dukhang bading na nauubusan na ng buhok na baboy din)
    Pearl R. (isa pang baboy na TL na mukhang mamasan)
    Jimmy S. (gangsta raper kuno!!!parang si GLOC 9)

    Tapos 7 na TDO ang natira….

    D ko kilala yung iba ang alam ko lang yung mga OIC and natira na feeling TL kung umasta. Pwede ba Ivan Infante ang baho ng hininga mo!!!!!

    Wala na din yung mga ACCM na si Voltaire and Kit. Bakit ang tinira yung babaeng payat na mukhang katulong ang tinira. yung Mars ata yun.

    Hay Salamat wala na din yung TL na mataba na palaging naka skirt…ang laki ng binti parang elepante and yung kasama nya palagi na lalaki (BF nya yata yun eh!!!)

    Hoy Aries Mane, buti nga sayo!!!!wala ka kasing kwentang TL….ang higpit mo sa team mo…ano kami utusan mo…buti nga sayo…..hahahaha!!!

  32. kgbNowFiring! says:

    wala ba nakapansin na di kasama ang team 3 sa lay off?? napakaUnfair talaga.. palibhasa mga anak cla ni mars at voltair! wag nila idahilan na nagUS calls cla dahil madami naman ibang team na nagUS din, nagIrish pa nga at nagCanada pa!

    Kung meron man management na nakakabasa nito, bakit di nyo na lang gawin 3 working days kung may awa at may puso kayo.. kawawa naman un may mga family at mga bread winner. kesa naman walang income. Madami naman payag sa ganun kahit magpasurvey pa kayo. mas gusto namin un kahit un mga natira sa SMS account ok lang din sakanila un dahil may puso cla para sa mga nadamay na teamates nila!

  33. aTty. TabLa taLo says:

    By law, an employee that is separated from the company, whether voluntary or involuntary, will be entitled to their basic pay, calculated based on the last days worked, unused VLs, SLs, pro-rated 13th month, tax refund etc..as applicable, except for the separation pay, based on the tenure of the employee. This will be the prerogative of the company, in good faith or consideration for the separated employee. The company has the right to file for redundancy and temporary lay-off, providing that they submit proof that they indeed are experiencing loss of business (esp. after the 1st wave of lay-offs), as such. So, this is perfectly all LEGAL. It was a good strategy – ang mainip….TALO! Matira, Matibay! Swerte yung mga nauna, pero nung time na yun, feeling nila, sila yung natalo. Happy Labor Day! (happy nga kaya?)

    God bless us all…

    TDVC

  34. HumanRightsInc. says:

    Yung nga sour grapes diyan…wag naman mang api ng mga dati nyong boss! Malamang nung employed pa kayo, panay ang meet and greet with matching smile pa kayo sa mga boss nyo! Mga plastic! Although, I admit, may mga boss na feeling nila pagka-panganak sa kanila ay boss na sila agad at hindi dumaan sa pagiging agent…pero ang sama naman ng pag execute ng judgement, medyo personal at below na belt na yon. May mga ilang TL jan na talagang ipinaglaban at ipinaglalaban ang mga agents nila. They too, feel bad about what happened. Siyempre at the end of the day, kapag nawala ang mga agents, ano pa trabaho nila?! Nakaka-miss lang talaga ang dating hey days ng SMS. Ang may kasalanan ng lahat, yang Global Crisis na yan!

  35. curve says:

    sobrang lungkot na sa floor. inisa-isa nila yung mga tao na malalapit sakin. sobrang sad talaga, sana may miracle pang mangyari.. makabalik sana sila agad..

  36. unfair says:

    kgbnowfiring> kasalanan ba ng CSRs ng team 3 na okay stats nila on all aspects (QA, cpt, UA) kaya wala natanggal sa kanila? wag naman ganun.

    thx!> kaw pala magaling e. bakit hindi ka TL at kaw na lang sana boss namin? kaso csr ka rin katulad namin at okay ang boss ko. pinaglalaban niya kami.

    i left my princess> diba based on stats ang pagpili ng tanggalan? kung magaling ka talaga hindi ka dapat natanggal. baka isa ka sa mga mabibilis cpt pero bulok qa o madami absent.

    bruka> walang company na pro-csr. charity ata tawag dun. pero may mga management na kunyari pro-company pero di niyo alam ginagawan nila ng paraan para matulungan kayo.. yun nga lang di niyo alam at taken for granted lang ginawa nila.

    nakakalungkot at madami natanggal kaso wala talaga magagawa. :( kaya kailangan nating mga natira na csr galingan ang pagsagot para magtext ulit sila. nasa atin nakasalalay ang pagbalik ng volume.

  37. bonax says:

    to: thx!

    sir/ma’am, i don’t know what you’re up to, but your going overboard already. I know how it feels to loose a job coz i’m also part of it. you just have to learn to accept the consequences… hindi lahat ng oras eh maswerte tayo. yang mga taong binanggit mo… di mo ba alam na sila din ang tumulong sa tin. ano magagawa nila? di naman nila kayang tutulan ang desisyon ng kumpanya. di mo lang alam kung pano pinaglaban ng mga yan na maretain tayo kaya lang it’s a business decision. kung may dapat sisihin, tayong mga csr na di nageffort mapabuti ang stats natin. at isa pa, di lang naman tayo nagkaganito ah… marami pang kumpanya ang nagsuffer ng ganito. sana marunong or matuto kang umintindi.

  38. bonax says:

    Oo nga pala… Sa panahon ngayon di na dapat maging choosy… Binigyan tayo ng chance na makapasok sa DA. Tama na ang pagiging bitter… At least ako ngayon may trabaho na… Magtraining na ko. Beh!

  39. bonax says:

    Last na, kung alam ninyo na meron kayong capacity na magwork sa iba, why not try applying to other companies. Baka dun kayo swertehin.

  40. galit sa utak ipis says:

    TO Bloggerol:
    Quoted: “Kakatawa nga eh…is that because they don’t know how to speak english well? Kasi ang alam ko nung nag-hire sila ng ganun, recruitment did not test their english english communication skills, you just have to be internet savvy.”

    >>> natatawa ka? bakit tamang basehan na ba ng talino ang kagalingan mag ingles? Sa US DA, nahahasa nga ang dila nyo dahil yun at yun and paulit-ulit na script nyo, pero, hanggang saan ba ang talas ng utak nyo? subukan mo mag SMS kahit one week lang, kung mabigyan ka ng chance, para maranasan mo kung paano ang feeling ng “puputok ang utak”… bwahahahaha!!!

    TO:Thx!
    Alam mo? buti ngang natanggal ka. Sa ugali mong yan, dapat wala nang mag hire sa’yo dahil ‘di ka pwedeng pagkatiwalaan. Kung yung mga superior mo nga nababastos mo, what more yung mga clients na nag tetext sa’yo. Paano mo ba sila sinasagot? Binabastos mo din ba sila? no wonder kung bakit nasama ka sa mga na lay-off, siguro ang sama ng QA mo, lahat pang babastos ang laman…sa mga sinabi mo against sa mga TLs, SINO NGAYON ANG MUKHANG BABOY? KWAGO? GANGSTA RAPER??? MUKHANG KATULONG a?? mabuti pa nga mga totoong katulong marunong gamitin ang pinag-aralan..PAANO MO BA MAI DE DESCRIBE SARILI MO? ANO BA ITSURA MO? I DESCRIBE MO NGA AT WAG KANG MAGING BIAS.

    Kung gusto mong irespeto, matuto kang mang respeto!
    ANG PLASTIC MO!

    TO: Kgbnowfiring
    Magagaling ang tag team 3 kaya walang natanggal sa kanila. Maganda QA nila – laging highest sa lahat ng teams..walang UA… Good din ang CPT. Mahal nila ang trabaho nila kaya minahal din sila nito..Lahat sila puro GAWA hindi puro PORMA. Kaya deserve nilang mapunta dun..Hindi mayayabang ang taga team 3. Since day 1, ipina intindi na sa kanila na sa loob ng opisina, lahat pantay pantay.

    TO the other people here na HINDI MAKITID ANG UTAK na nakasama sa lay-off, we feel sorry for you guys, malungkot ngayon sa floor kasi kokonti na lang. Kahit di tayo mag kakakilala, I still wish to God Bless you all… When one door closes, another one opens.. don’t worry, may mas darating na maganda. weather weather lang yan:):)

  41. galit sa utak ipis says:

    babalik ang volume kung lahat makikisama.

    lahat tayo nangangailangan ng ikabubuhay. nasa kamay natin ang future natin.
    it’s a cycle. Kung di effecient ang CSRs > walang income ang company > walang trabaho.. Ganun lang yun!

    Unahin muna ang quality bago ang CPT.

    Aanhin naman ang bilis kung bulok naman ang quality.. sayang lang binabayad ng mga kliyente kung babalasubasin ang sagot sa tanong nila..

    Sana ibalik na din yung 155 characters na sagot para mas masatisfy and mga consumers, masulit naman ang £1 nila… yung ad na lang ang mag adjust ng character.

  42. ano ba naman!?? ang kitid ng utak! says:

    >>>kgbnowfiring
    pang naka hanap ka ng work, galingan mo, para wag kang matanggal & wala kang pagbuntunan ng sisi.

    Sa business, kung lahat puso ang pinaiiral, sana charity na lang ang itinatayo ng mga businessmen.

    Sa laban, utak ang pina-iiral hindi puso.

    baka kaya ka nakasama sa lay-off kasi puro ka PORMA. Pa-cute bah!

  43. ano ba naman!?? ang kitid ng utak! says:

    ang Global Crisis na yan ang dahilan plus sinasabayan pa ng epidemya ng swine flu…

    WAAAAHHHHHHHHHHHHH!! I don’t wanna die yet!!

    Team 4 welcome sa Team 3…

    Joined force bah!

    We can do it to raise the volume back!

    Hi to “galit sa utak ipis”.. he he he!! i know you:)

  44. nagaayos ng banderitas says:

    wag kayo papahuli sakin. surfing at work kayo. sige tapusin ko muna tong banderitas at may pista pa.

  45. Hijo De Fruta! says:

    Atty. Tabla Talo, pwede po ba hingi advice kung pano namin ma demanda si Thx? Dami nasagasaan eh. Kilala na po namin kung sino sya. Lahat naman itong mga taong ito ay mababait lalo na yung mga taga team 3.

    Hope to hear from you soon.

    Thanks and God Bless!

    to Thx “FA-Q ka!”

  46. tdo nagaayos ng banderitas says:

    lagot ka sakin hijo de furta. huhulihin kita pagkatapos ko matapos tong banderitas.

  47. Hijo De Fruta! says:

    Ops!…

  48. Hijo De Fruta! says:

    Fruta po, di furta. nasa motel po ako ngayon free wifi po dito.

  49. Hijo De Fruta! says:

    Gud nyt poh! sakit ng katawan ko…

  50. nevermind says:

    to galit sa utak ipis:

    tama cnav mu. madami aq frenz sa team 3 and ndi cla mayayabang kea puro luck nakukuha nila. hindi din basta luck dhil pinaghihirapan nila un.

    ndi din maiiwasan na madami magalit pero yang c thx, words p lang nia. . .obvious na masama na ugali.. buti ndi nia napoison ung ibang tao sa UKSMS. . .

  51. maddy says:

    A lot of people felt betrayed and it’s painful, I know! But to the extent that you have to say bad things to others is not good. Hey thx…it will not help you, instead, it will make you feel more angry to what happened. Good thing to do is just move on, wala na tayo magagawa dyan eh. Kung nautakan man nila tau sa strategy, we can always ask for a legal advice. I don’t know if it’s all legal, although, i’m thinking also of seeking legal advice para malinawan ang ginawa ng kgb. I’m really sad on what happened but I need to move on. Kc it will only make me feel bitter inside eh wala namang mangyayari kung magmukmok aq mag isa. i have a family of my own and they need my support. I know in the long run, we’ll have our pay offs. God Bless us all.

  52. Apologies says:

    I have nothing against team 3. Alam ko mababait naman cla.. what I’m tryin to say is maging fair sana. I’ve checked their stats, their cpt is not that good, I know it’s because of US calls.

    I also respect the management, except for the MaYayaBanG! …I can see the sincerity from miss mars. To thx: pwede mo laiitin un mga mayayabang pero wag mo na sana isali un mga mababait naman.

    FYI, perfectionist ako from January to April, nagkatalo lang dahil sa cpt which is seconds lang ang naging reason. And here’s my explanation for that: cmula nun magkaron ng issue bout sa 2nd lay off, I did my best to satisfy the customers, because I want the volume to come up, lagi ako naghahanap ng info na pwede iadd and I’ll make sure na accurate, syempre mgbabayad cla ng 1 GBP kya kailangan masatisfied para mgtext ulit. Ayoko mawala ang SMS account, ayoko din mawalan ng work ang iba, that’s why I did that. Pero madami naman di nakikisama, kaya aun, natuloy pa din ang lay off and sad to say I’m part of it. Now I don’t know if I did the right thing..Tama ba na isipin ang iba o dapat ba sarili lang ang isave??

    Good luck to all and God bless!
    — fka kgbNowFiring!

  53. no info found says:

    at times like this, makikita kung sino may pinagkatandaan at pinag aralan.. hold your heads.. grow up.. ^^V peace

  54. nuno sa punso says:

    times like this, you need juicy fruit gum!

    mas malinamnam!

  55. wahahaha says:

    Goodluck sa mga natira…hanggang June na lng naman ang account niyo…

  56. aTty. TabLa taLo says:

    Everything was perfectly planned…Pero lahat ng bagay may loophole, yun ang dapat nyong makita o mapag-aralan. Di naman sila siguro bobo para mag desisyon ng ganun.

    To hijo de fruta,

    You may file a legal suit against thx. kailangan mo ng magaling na abugado. Wag ako, malamang tabla o talo lang mapupuntahan mo sa akin…

    Maraming paraan para ma trace kung saan at kaninong computer ang ginamit nya.

    Saang motel yan? Minsan sama naman ako sa inyo. magaling ako mag direk ng scandal. Hehehe!

    TDVC

  57. maddy says:

    Ang dami na talagang naapektuhan ng ginawa ng kgb. Pero we need to move on. But beyond that, kailangan din namin ng nararapat na ibigay sa pinaghirapan namin…..?! I know they won’t do that if it’s not legal but i hope they would give us what we should have in the first place, pinaghirapan namin ang SMS account na yan. I don’t have anything against the management but I want them to reach out to those people they’ve caused hurt. Hire cla ng hire before to the extent na wala nang maupuan sa floor, nakapila na ang mga agents. Then, gn2 na lng bigla mangyayari. They’ll just tell those people “SORRY”?…”that is life”…and “life is unfair…?” Don’t you think it’s fair enough huh?

  58. ang masasabi ko lang... says:

    to thx! > buti na lang di ako natira dyan kundi pipintasan mo din ako. bwahahahah! it’s ok tho’, opinion mo yan. baka kasi nung nagpapa-assist ka sa akin eh bad day ko kaya sinimangutan kita or something. sorry kung may nagawa akong masama or off sa iyo.

    to everybody else > sa mga natanggal (tulad ko) hanap na lang tayo ng kapalit. sana matanggap agad tayo. wag nang umasang tatawagan tayo, kasi nga sabi nung isang poster, hanggang june na lang yung account. ang masakit lang, di tayo babayaran.

    ang heard ko, nalugi sila ng malaki sa unang wave ng tanggalan. nabigla ata sila dun.

    kung balak nyong magdemanda, that’s your option, pero eto lang ha, wag magagalit, hindi sila gagawa/magdedesisyon nang di nila pinagi-isipan ng mabuti. lawyers sila gemma & oliver. at ang balita ko pa, veteran na yang mga yan sa labor litigation. meaning ilang beses nang nedemanda ang kgb, nalulusutan nila. good luck!

  59. Apologies says:

    to ‘ang masasabi ko lang’: is it really legal?? e diba they should provide a written notice 1 month before the termination?

    read this: http://www.dole.gov.ph/laborcode/book6.asp

    and if ever magclose ang SMS account, dapat may makukuha pa din tayo kasi hindi naman un buong company ang nagsara.

  60. ang masasabi ko lang... says:

    korek! pero di pa naman tayo ‘terminated’ kaya yung 1 month notice di pa tayo covered nun.

    pag may finality na, tinawagan na tayo na magsasara na sila, dun na sila magbibigay ng 1 month notice. dito kasi tayo pasok: Art. 286. When employment not deemed terminated.

    sa true lang, i’d rather be made redundant para naman makahanap na tayo ng bagong employers. kasi baka naghihintay lang tayo sa wala.

  61. To Apologies says:

    Do you think the company would do it without even considering the Labor Laws? Think about it…

  62. go to hell thx says:

    INfairnes.. Ang perfect perfect mo.. I mean, do you really have to go down to a level na pandidirihan ka ng tao? If you had bad experiences with your TL then I pity you, kse kme, we were all taken good cared of by Boss Nesie. You can go ahead and be nasty all you want.. I know she did her best for us. Ang malas2 mo lang dahil npunta ka sa tae taeng TL.. I’m sorry dahil sobra kang bitter.

  63. go to hell thx says:

    INfairnes.. Ang perfect perfect mo.. I mean, do you really have to go down to a level na pandidirihan ka ng tao? If you had bad experiences with your TL then I pity you, kse kme, we were all taken good cared of by Boss Nesie. You can go ahead and be nasty all you want.. I know she did her best for us. Ang malas2 mo lang dahil npunta ka sa tae taeng TL.. I’m sorry dahil sobra kang bitter..

  64. Leicester_Xin says:

    God bless to all SMS agents..
    Be careful with all the wOrds yOu say, it’s a refLeCtion of yOur persOnality.
    PaLawaKan pO itO ng pAg-intindi.
    kgb_knOw mOre..=)

  65. bleh :P says:

    mga iho, mga iha.. wag na kayong mag away-away.. manood na lang tayo ng concert ng “BAMBOO” on May 16, 2009 @ SM Sta. Rosa, Entertainment Area.. para mawala ang init ng ating mga ulo… hehe.. ang lamig na sa loob ng floor, konti na lang kasi mga agents.. hehe..
    :D

  66. tarajing POTPOT!!!! says:

    hi there…. actually nwawalan n ko ng pag-asa na mapabalik din kmi… cinasabi lng b nila un pra pagaanin ung loob nmin? madami akong pingsisihan dun sa past 2 months n ngwork ako… times n di ko maxado naenjoy ung stay ko with my friends, and sa stats ko… tama nga kayu, iba padin ang halaga ng QA kesa CPT… ayoko manisi ng ibang tao, lalo n ung superior sakin.. mapressure man kmi n ibaba ung cpt nmin for as low as 70 to 80 secs, napabayaan nman nmin ung QA nmin…. tama kasalanan din ntin yan mga peeps… wag n kayung magaway-away… ako 1 week n kong depressed and di makatulog and kain… sa sobrang lungkot ko apply ako ng apply sa mga company… good thing nakahanap agad ako.. mga tao dyan sa floor, galingan nyu p po para tumaas din ung volume ng calls… ala n tayu mgagawa dyan eh… intayin nlng ntin ung decision ng management kung mgrerecall pa cla ng agent or hindi na.. wish lang nmin, sabihin n sana agad nila para d na kmi mahirapan… miss n miss ko n ung mga team mates ko,.. kay tito ko n laging nndyan para magadvice, thnks po… alam ko mkikilala ako ng mga team mates ko n ako ngsulat neto, sa 118 ko, malalagpasan din ntin lhat ng trials n to… kaw din ung prob mo sa family mo… di man nging ganun kaganda ung ending ng career ko dyan, thankful padin ako kc nkilala ko ung mga true friends ko dyan… sa princess ko, c 118 n muna bahala sayu and ung iba pang mga kateam mates ntin… like what yousaid, all we can do now is to wait… tama nga nmn… sa mga nadepressed dyan maxado, naun ko nrealize n wla nga talgang madudulot n ayuz ung pagmumukmok… ako ng namayat agad, 6 months akong ngpataba dyan tapus pumayat din ako agad after 6 days ako nalay off.. hahahaha… cgurado kilala nyu na ko… hahahaha… i hope this is not the end of the road sa lhat ng mga napsama sa 2nd layoff… gagwin ko nlng cguro eh mghanap ng work n medyo malapit dyan para lagi ko lng mkikita ung mga team mates ko before… alam ko maliit n ung chance n mapabalik p kmi, pero khit na, im still hoping that eventually, everything’s going to be ok again.. i don’t want to say anything offensive to anyone kc sigurado lalo ko lng maiisip ung sakit na nawala kmi dyan… sna tlga mging din ang lahat… please, galingn nyu nlng ung work nyu dyan, sa inyu nmn nkasalalay ung future nmin kung pababalikin p kmi eh… right now, im strting to move-on na, eventhough it’s really hard to let go of the people who made me feel so appreciated… mabilis lng lilipas ang 6 months, and sana bago pa nmn mn un dumating, mapabalik n kmi… ayoko maniwala n hanggang june nlng yung SMS account.. grabeeeee, miss ko n tlga lahat ng mga team mates ko… ung website po ntin don’t forget ah?… hayyy… nalulungkot n nmn ako dahil sa nngyari kaso ala n tayu magagawa dyan eh… hopefully tlga maging ok ang lahat…. PSSSSTTT.., ikaw, every Sunday ah? hahahaahah…. i miss you all… God bless po sa lhat ng ntitira dyan… galingn nyu pa para kasurvive pdin ung SMS account… bye bye po…..

  67. 118 says:

    With regards dun sa temporary lay off, sana mag move on na ang lahat. Let the past be yesterday and look at the future. wag ng maging bitter. wlang mangyayari.

  68. 118 says:

    Regarding sa mga swerte swerte, kung talagang nasa guhit ng yagbols mo na maalis sa kgb, you cannot do anything about it. It is what you call fate and by fate, lahat may dahilan. You just need to ponder deeper. Someone up there always have a better plan for us. Di lang naman ang binibigay nya yung gusto natin lagi but what is prepared for us is what is the best and not what we always hoped for. You just have to have faith and believe what is in store for you. But, you need to help your self. Do not linger in the past. For the emantime, wait and see muna tayong lahat sa mga darating na exena. Good luck sa lahat.

  69. tarajing POTPOT!!! says:

    Boss, senxa n po… la ko balak b na ptamaan ka… ala po ko intention na magphaging sa kung sino man,… pasenxa n… gusto ko lng iexpress ung sarili ko… tama nga nmn si 118.,, paghihintay nlng ang pede ntin gawin sa ngayon… tignan nlng ntn kung anu gagawin ng management satin… right now hanap padin ako ng malilipatan… hopfully magrecall n uli ng agents, sana nga po… sa mga team mates ko sa floor, galingn nyu pa po.;… hirap d2 a labas, hahahaha… hirap mkahanap ng panibagong work and hirap din mkamove-on… kaya galingn nyu pa po… GOD bless us all.

  70. isa sa natanggal says:

    Sensya na ha… Ayan, sa kakabulyaw samin tungkol sa CPT namin napabayaan ang quality. Ginawa naman namin ang makakaya namin pero sadyang di talaga kaya. Ewan ko ba kung bakit napaka competitive nya about sa CPT? di na niya tinitignan ang qa. kaya nung first wave ang dami din sa amin ang natanggal. ni hindi man lang marunong mag coach. ni hindi nga marunong mag explain ng mga bagay bagay. Lagi na lang ikaclaro niya sa ibang tao. Sana may magagaling na TL na makakapaglead ng mga team sa mga natira. Para lalo pang gumaling anng mga tao dyan. At bumalik na ang sinasabing volume. At makabalik din ako. Sana hindi na ko mapunta sa kanya.

  71. she says:

    hay nako, wala tayong dapat sisihin but the global crisis..sayang talaga tong sms. madali na work at ok pa salary..sayang yong mga people na napamahal sa sms, ok nga kgb, it change life…pahabol nga pala, we all know team 5 right? i remembered those guys from team 5 named “RODEL BABUYAN”, yong kalbo na matangkad na kamukha ni DENIS RODMAN, and his team mates eh pina alis kami sa table sa pantry, we were watching tv that time at bigla na lang syang lumapit at itinaboy kami.. my god, how dare you.. pwede ka na mang maki usap ng maayos, para kang bakla. totoo ba? hehe..ang sama ng ugali mo, buti di nahahalata ng mga ka team mates mo, sana napa sama ka sa natanggal at sana matangal ka na rin, i never forget that day. Especially ken, yong cute sa team 5…sayang ka diko man lang natikman..hehe at yong isang kalbo na kasama ni ken mag smoke bong or dong is the name, crush ka daw ng team mate ko…para sa mka team mates ko.. ingat guys at take care of your qa’s. wait uli sa next post ko..have a nice day KGB people..wag na away

  72. she says:

    team mabs yata magaling, pati team nya. we salute! kaya nga lang wala na, napa punta na makati. team 13 kelan uli tayo team building?

  73. Christian Mesa says:

    This is the WORST company! If you’re planning to apply here (yuck). After LAYING OFF 600 guys, they again TEMPORARILY LAYED OFF 200 regular employees for 6 months (imagine guys with no work for 6 months).

    The WORST part of this TEMPORARY LAY OFF, It’s that your still attached to the company. If you choose to resign you will get NO SEPARATION PAY (boy they sure know how to CONSTRICT their employees neck’s ).

    Can you go on for 6 MONTHS with no work and by just relying on their SCREW headed superiors game plan to SAVE the COMPANY?
    (HEY YOUR PLAYING WITH PEOPLES LIVES HERE!).

    Get this, they were layed-off with NO 30 DAY HEADS UP!
    (VIOLATION OF THE LABOR CODE).

    You want to sue the company call this number 0906-510-7093.
    THERE IS NOW A CASE WAITING TO BE SERVED AGAINST THIS ANTI FILIPINO LABORER COMPANY.

  74. teka lang says:

    to isa sa natanggal:

    parang kilala kita. at parang kilala ko din ang sinasabi mong TL…

    hmmmm… tama nga kaya ang naiisip ko?
    sa palagay mo?
    clue nga jan..
    hehe

  75. Genius says:

    Get this Christian and the others who still can’t get it…

    the 30-day notice rule is not applicable to the temporary laid-off employees coz they are still employed with the company.

    the 30-day rule only applies to those who are declared redundant or permanently laid-off.
    and the 6 months is the maximum. IT CAN BE SHORTER. check your labor code.

    But i understand your feeling emotional. It’s unfortunate things had to happen this way.

  76. CONCERNED says:

    @ GENIUS..

    OMG! THEY DID LAY OFF THIS GUYS.

    YOUR FACTS ARE INTERESTING BUT IT JUST PROVES THEY REALLY ARE CAPABLE OF DOING THIS.

    LAYING OFF 200 WITH OUT NOTICE..

    WOW, THIS MUST BE SOME CRACK IN THE LABOR CODE.

    THANKS FOR TELLING ME THIS FACT:

    1. KGB NOT A GOOD COMPANY
    2. IT’S REALLY LAWFUL TO TEMPORARILY LAY OFF WITH OUT ANY NOTICE

    (VERY INTERESRING).

  77. :) says:

    “It’s unfortunate things had to happen this way.”

    Genius,

    Thanks for telling this. They do lay-off guys without notice. I’ll just go for CONVERGYS. :)

  78. 6 says:

    I miss my team! :(

  79. Genius says:

    @Concerned and :) : any company is capable of temporarily laying off employees. Ask your friends, relatives who have been working for a while. Other call centers have done it, are doing it, or will do it in the future. Just check the number of companies in the US and even here in the Philippines, call centers or otherwise, who have done it. I won’t name names. Does that automatically make them bad companies?

    Is it a crack in the labor code? Maybe. But I think not. Coz labor codes and laws in other countries also have that provision for ages. And believe me, it’s there because businesses have to do it to continue to survive in the long term.

    In the manufacturing sector for example, they temporarily lay-off employees say when they run out of raw materials. No raw materials, nothing to manufacture, right? Does it make sense to make employees come to work, pay them, while not doing anything? They go back when shipment of materials arrive again. Makes sense to me. Why the shipment was delayed? It could be a myriad of reasons either within or outside of their control.

    For a call center, same thing. Not enough customers for now, no calls to take, equals no work. What’s an owner got to do? Continue to pay employees who have no work…for what? Lose money and eventually close the whole business altogether? Just asking. Of course when the customers come back, you come back too.

    In almost all cases, laying-off employees, temporarily or permanently, is the most difficult decision that an owner has to make, it’s a difficult task that your managers in operations or HR have to implement even if in the deepest recesses of their hearts they would rather not. It’s not a case of firing someone for doing a lousy job. That would have made their jobs easy.

  80. isa sa natanggal says:

    For teka lang =======clue….hehe…..Kalbo….hehe

  81. Hellow po. Musta sms people, i miss you so much and especially the sms account. Is it true that there will be another “mass hiring” to the other company? hehehe..This coming june daw, anyway guys, thats the way it is. Ok naman company kaya walang dapat sisihin, even the company it self, it is all because of crisis. Imagine kung walang crisis, edi sana tuloy tuloy ang “sms account”. last year inggit na inggit, i mean inggit lang pala sa atin ang mga DA kse because of the sallary. Petics pa, sawa kapa sa bonus ng level 10 i mean level 4 na premiere. Pero lahat talaga ay may hanganan, kaya ayusin nyo QA nyo ng hindi kayo mapagaya sa amin…Hi to maan, from team 5..dyan pa ba sya?…..miss ko payout..

  82. chris says:

    to attorney talo, wala naman sa kanila naregular e, kaya imposible yung dapat bayaran na sl’s and vl’s, tsaka hindi ganon karami ang nagtetext na tao sa u.k., kaya siguro nagsara yung company(account), and balita ko pa pinayagan naman sila magreaply pero hindi ganon yung skills na hinahanap nila, kasi non-voice account yun, laki lang daw sahod. sabi friend ko from there, sobra na lugi company sa sms account because sa isang araw isang text lang natatanggap ng isang agent nila, this is so true daw. hindi naman sila mahilig magtext gaya ng pinoy, by phone conversation lang sila. kaya lang nagboom kasi nung una promotional lang at wala ba bayad. ayun hello to my friend trisha. how are you na.? :)

  83. to chris says:

    Dun sa last na lay-off, lahat ng agents regular na. Wala naman natira na agent na hindi naregular. So they definitely earned VLs, and SLs. FYI lang po. And regarding the SMS account, hindi pa po siya closed gaya ng sinasabi mo.

  84. Lord of the Rings says:

    To: ISA SA NATANGGAL

    PARANG PART DIN AKO NG TEAM NA YAN EH. “BINABAE” NA BA YANG TL NA YAN? HAHAHA.

  85. aTty. TabLa taLo says:

    Ang sinasabi ko yung sa 2nd wave, at lahat sila regular na at tama ka dun regular lang ang entitled sa unconsumed VLs and SLs etc…

    Now re: the TEMP LAY-OFF FOR 6 MOS…mejo may discrepancies yan…ayun sa batas, not all private companies can file for that, mga agencies, factories etc. lang ang pwede mag-file nyan…

  86. para kay chris says:

    Alam mo CHRIS, wag kang epal. Di ka naman pala taga-kgb at may friend ka lang doon, ang galing mong mag-comment! Apply ka muna kgb para 1st hand information makuha mo, hindi yung chinika lang sa’yo! Nakikisawsaw ka pa e dami na nga problema ng mga ex-employees at present employees. Nag-sayang ka lang ng space dito!

    At kay THX, kung sino ka man…ANG GANDA MO! (sarcastically!!!!) Kung maka-pintas ka, akala mo may K ka na!

    Basta alam ko yung naging TL ko pa rin ang THE BEST (lam mo na kung sino ka…) at di kita malilimutan sa dami ng naturo mo sa amin…Sana maging successful ka pa at ang masasabi ko lang, ANG SWERTE ng mga future teams mo!

  87. isa sa natanggal says:

    TO: Lord of the Rings

    More Clues: Lalaki na kalbo at hindi binabae…hehe

  88. teka lang says:

    to isa sa natanggal:

    nasa floor pa ba xa?
    nu ba height non?
    hehe
    :)

  89. isa sa natanggal says:

    TO: teka lang

    Basta KALBO sya!!!!hangang dito nalang…shut up na ako!!!!! Maraming KALBO na TL….hulaan mo????

  90. isa sa natanggal says:

    TO: Teka Lang

    Basta Kalbo!!!!Shut up na ako!!!Maraming TL na KALBO!!!

  91. 6 says:

    I applied at GENPACT and THEY WONT ACCEPT ME NOT UNLESS I AM TOTALLY RESIGNED.

    SHIT YANG KGB NA YAN!!

    THEY WANNA GET AWAY WITH THEIR F*CKING OBLIGATIONS!!!

    ANO SAV MO COR MANALO?
    IT’S OK TO GET A JOB WHILE WE’RE ON LAY-OFF???

    F*CK YOU!!!

  92. 6 says:

    gENIUS,

    “Does that automatically make them bad companies?”

    DUH??!!

    F*CK YOU TOO!!!!

    P*TANG INA M*!!!

  93. uNLIKELY says:

    @KGB

    i just wanna say to all you members of management and the employees that they can turn around, to stop sugar-coating the issue. it was unfair. period. no more buts, no more explanations. paying this people 2 months after their termination is not even enough to pay for the negligence of your stupid HR forecasting. DA relies on their biggest provider, Sprint-Nextel, everyone in the Call Center Industry knows Sprint’s financial status and not long from now they will soon close. So don’t you guys believe their hollabaloos about strong accounts that they have. They are all bunch of loosers in the US. What more in the Philippines?

  94. However says:

    This has gone too far guys, well lets see both sides. The company (kgb), yes I do think that in some way they did something wrong to the employees but did you ever think of the company’s side? Maybe they are suffering from a financial crisis or something? Now, in the employees side, at first you would say different things like its unlawful, even curse the company but havent you though that if you keep on doing this there would be less chance for you to be paid? Be a good employee guys, it doesnt mean that you are laid off because the company just want you out ofcourse theres a reason behind it and whatever that reason I guess it is a valid one since they laid off numbers of people. I have nothing against to the both side but lets just think into a more positive way. Thanks you!

  95. chris says:

    hahaha…ma epal pala ako, thank you. ganda kasi ng blog nyo, yung friend ko lang naman e isang team manager na nabalik ng d.a. at nalipat ng sms at nalipat ulit ng ibang account. hindi man ako napagwork sa kgb, well known kasi sya, convergy’s bid for the name kgb,(do ya` know how much is the bid)why don’t you search it? sa search engine nyo, ay wala na pala yun? sorry again, kung may tinamaan at may tatamaan pa. at alam mo sa mga natanggap okay pa ba ang stat’s nyo? how about absences? ask youself that, before you comment on my so call epal move on your site. thanks. peace out!

  96. chris says:

    to attorney talo: again, matalino ang company, as what my trusted friend told me. people, do you still remember the papers you signed before you start working sa kgb. do yu have a copy. well my laban kayo dun sa lay-off “without notice” but are you regular? any company can dispute esp. kung pangit ang stat’s ng agent mo. any comment on this…thanks again peace out! maepal ako e. :)

  97. Concerned Marine says:

    @ However or GEnius (whatever name u use u freaking son of a b*tch!)

    How much is KGB paying you to protect the company??

    [q]
    The company (kgb), yes I do think that in some way they did something wrong to the employees…

    “but did you ever think of the company’s side?”
    [/q]

    I’m sure you’ll answer this and i hope you do, you f*cking piece of motherf*uck*ng sh*tass!

  98. 7 says:

    Same here, was temporary laid of, applied for Convergys, and guess what??

    WON’T ACCEPT NOT UNLESS I TOTALLY RESIGN.

    kgb placed me in very deep sh^t.

  99. To Genius: I have to agree regarding your statement. You are right in saying that it is really hard to be part of a major decision such as a retrenchment. Many people are affected, many lives suddenly changed. However, that is life, nothing is permanent. It is good that we have people like you stating the other side of the coin.

    To Chris: Do you want to have a clear picture of your character profile? Here it is, you are someone who is trying to symphatize with the people that has been retrenched, and at most, is affected in the emotional aspect. However, you have dipped your fingers too hard into the pie. Some people are right in saying that you don’t have the right to say those things because you are not “one of us”. That you based your observation from a TL that is popular and in the DA now…but why name drop? Why the interest in our affairs whereas you could have just sympathize and not join the bandwagon in the blog? Now, ang tingen sa you is you are EPAL and you get affected. Some will think that you have a deep seated psychological problem since you have to prove that you really know what is really happening within. I am just playing devils advocate. No offense meant.

    To Everyone affected: It will be better to look for another job…easier said than done. But that is the only option left for us. The company was wrong in projecting that the US market will have a massive response. They should have had a feasibility study and consulted with US sociologist before they ventured into that expansion, Americans are not texters but callers (that is why the voice account is still existing). Ask the HR what will be your options if you will resign at this time, what is the monetary equivalent so that you can start looking for another job, another career. Let us start moving than curse the darkness. Good day ahead!

  100. kgb says:

    zzzzzzzzzzzzzzzzzzzzzzzzzzzzz………………….

  101. kgb says:

    Why do gorillas have big nostrils? Because they have big fingers. thx.

  102. titimo says:

    to bloggerol ganun ba sira ka pla eh feeling mo ang galing mo na galit ka kc mas malaki ang kinikita ng sms sau, magaling ka na mag english eh scripted at paulit ulit naman ang cnasabi mo madali lng magbasa hahahaah tawa pa ganyan talaga pag insecure sna nga wag mangyari sau na matanggal dahil maraming tatawa sau hahahahahaha…….

  103. Yaya Angelina says:

    Parang wala kami choice nun eh, shocked pa. Yun nga lang after contemplating it, parang dehado nga kami. Mas swerte pa ung mga nauna, they were given a 1 month salary & separation pay & back pay at out na sila sa company, alam nila status nila. Di tulad namin, di namin alam kung ano status namin up to now, kung talagang true to their words na they will call us if they volume went up. Ask ko lang sa mga katulad ko, may natawagan na ba sa inyo? thx.

  104. Atty. Gapang says:

    Good morning mga igan! Absent po si kapatid na TALO.
    Masama ang loob nya kasi talo na naman sya. Jaywalking ang kaso ng kalaban, nag offer ng amicable settlement, di nya kinasa, ayun talo na naman. Anyway, hayaan na muna natin syang mag lasing.

    Mabuhay ka kapatid na Talo!

    Para naman kay Cris

    Alam naman natin na di TANGA ang KGB…di tulad mo. Malinaw naman sa sinabi ni kapatid na Talo ang mga REGULAR lamang ang maaring makatangap ng mga nasabing benefits. Paki basa nalang ulit ang mga sinabi nya para maunawaan mo.

    Gapang

  105. naku says:

    para sa maga natanggal: naiintindihan namin na masama ang loob niyo pero wala nang magagawa. tanggapin na lang natin ang katotohanan na di tayo nagperform ng maayos at wala tayong dapat sisihin kundi sarili natin dahil di natin ginawa ang best natin at ang global crisis. kung noon pa eh nagtino tayo eh di sana nagtatrabaho pa tayo ngayon. ang kgb eh hindi gagawa ng kilos na hindi binubusisi ang batas. matitigas lang ang ulo nating lahat kaya tayo umabot sa ganito.

  106. kgb says:

    We are everywhere. 24 hours a day, 7 days a week, we provide what you need when you need it.

  107. 118118 says:

    Hahahah namimiss ko na KGB! Kasama ako sa first wave ng mga natanggal swerte pa pala kami lolz.

    The nearest match we have is Adonis Bar in Malate, Manila. You may ring them at 696969696969. thx!

  108. Yaya Angelina says:

    To Naku,
    Hindi ganun yun. Mali ang strategies nila, naka focus sila sa CPT hindi sa QA. May kilala ako, for 3 consecutive weeks, may 8 Accuracy fails sya, pero siya ung natira dahil less than 100 sec ung CPT niya. Yun ba ung tama? Kaya marami di na gamit text service natin kasi bara-bara ung mga sagot, pag tiningnan mo sa history. thx.

  109. ih says:

    chris, you know what,,, epalogs ka… haha..=p

  110. The Matrix says:

    Hi, isa din me sa mga natanggal sa SMS acct ng KGB, (1st batch). I feel sad kc may sumunod pang natanggal sa min at worst p kc wla cla natatanggp. I understand if you people are angry now but there’s nothing we can do but to move on with our lives. I felt the same way as you are before but it’ll pass, give yourselves time before you apply or better yet use your anger as your strenght coz it might help you. Training pa rin me now but i do hope na maipasa ang training at makapag simula ulit. Goodluck to us all and God bless!

  111. cris, wag mo sana maranasan ang sinapit namin..don’t worry, mngyayari rin sayo to..yong tipong kelangan kelangan mo ng tarbaho eh gumagapang kana sa lupa eh dika pa maka pulot ng piso..tandaan mo yan!!mag hihirap ka!!!

  112. To RODMAN says:

    Ito po c mike enrikez, Excuse me po…Agree ako dyan RODMAN….

  113. disgruntled employee says:

    boss gee! pag wala na kayo ni boss george ah? bwahahahaha

  114. msbotswana says:

    Sa mga natira, let’s just give our best in everything we do. Kung saan man tayo dalhin ng account na to, pagbutihan na lang natin ang trabaho natin. Mas maganda naman ung alam mong binigay mo ang best mo kaysa mag reklamo tayo araw-araw or malungkot sa pagkawala ng mga friends natin.

    Friends will always be friends at depende na lang yan sa pag-alaga nyo ng mga na-build nyong relationships with your former colleagues. Remember guys, we are working in a BPO setting. We are always evaluated with how we do our job. It’s a numbers game & if you don’t embrace or at least adapt to change, chances are di ka magtatagal kahit saang call centre ka mag-work.

    Let’s just hope & pray na makuha natin ang mga prefered skeds natin at magbunga ng maganda ang napipintong individual shift bid. Avoid any form of bickering. Remember, what doesn’t kill will only make you stronger.

  115. Mr Mathers says:

    Comments ko sa DA: may mayayabang talaga. Sa sms: may nagsesearch ng sexbomb kaya ayan kapag nagpunta ka sa pantry puro DID YOU WENT, DID YOU TOLD, DID YOU SAID ang maririnig mo.. Ha ha ha..

  116. aTty. TabLa taLo says:

    Salamat kapatid na tabla. Kita ko bago mo oto. Mukhang madami ka na naman nagapang ah! Mabuhay ka kapatid!

    Ito lang masasabi ko sa mga natira at mga natanggal… Ayusin nyo ang inyong sarili at parati nyong ibigay ang lahat ng inyong makakaya… Kung may 101%, ibigay nyo ito…

    Tanong lang mga kapatid…dapat nga bang kasuhan si Martin Nievera? Tama bang kasuhan sya? Ano naman ang dapat ikaso sa kanya?

    TDVC

  117. daisy says:

    may 18 na…taena…mga busit kau

  118. msbotswana says:

    Sa mga natira, let’s just give our best in everything we do. Kung saan man tayo dalhin ng account na to, pagbutihan na lang natin ang trabaho natin. Mas maganda naman ung alam mong binigay mo ang best mo kaysa mag reklamo tayo araw-araw or malungkot sa pagkawala ng mga friends natin.

    Friends will always be friends at depende na lang yan sa pag-alaga nyo ng mga na-build nyong relationships with your former colleagues. Remember guys, we are working in a BPO setting. We are always evaluated with how we do our job. It’s a numbers game & if you don’t embrace or at least adapt to change, chances are di ka magtatagal kahit saang call centre ka mag-work.

    Let’s just hope & pray na makuha natin ang mga prefered skeds natin at magbunga ng maganda ang napipintong individual shift bid. Avoid any form of bickering. Remember, what doesn’t kill you will only make you stronger.

  119. tl kalbo says:

    kalbo ako.

  120. charmedbyu says:

    bakit ganun? they emailed me last night if im interested daw ba to apply as oracle developer… tapos they’re laying off so may people pala?

  121. charmedbyu says:

    nakalagay din sa dulo ng letter na they are also looking for CSR English and Spanish… tapos naglay off pla sila ng madame dapt ung mga nalay off na lang na good in english din naman ang ihire nila

  122. kgb says:

    North Avenue MRT Station (dep 6969, 6 Jun 2666) to Santolan (arr at Novaliches). thx.

  123. DEVILS ADVOCATE says:

    DEFINE: KGB_STA. ROSA

    FULL OF SHIT!!!

  124. Plasticman says:

    Mas maigi pa kung maghanap na lang kayo ng bagong trabaho imbes na magreklamo kayo dito ng todo.

    May oras kayong mag internet, magreklamo pero wala pa rin kayo trabaho? Aba, iset nyo ng maayos priorities nyo.

    Business strategy ang lay-off, naawa din naman ang karamihan para sa mga natanggal pero sa nakita natin sa mga comments sa post na to, naging kalokohan na.

    Kung hindi kayo matanggap sa trabaho kasi technically employed pa kayo, e di oras na para mag resign! That’s part of the strategy, ang hina nyo naman kung hindi nyo pa figure out yun ngayon.

  125. A friend of mine was recently put into hiatus by the Kgb_ management and was “temporarily laid off”. It took him some time to swallow the bitter pill. The good thing with him, he went back to the company and applied for the DA. Now, he is scheduled for training this June. The HR told him that only 7 people went back for a possible rehiring for the DA and I think, the Kgb_ is just waiting for them to show interest in the DA. Lesson: It is better to move than stare at the gloomy clouds!!!

  126. Polka Dots says:

    OMG! The recent news that the SMS account will be just till June!!! Yes, you heard it right! June 2015!!! OMG! Time to look for a new job for the upcoming 2015 retrenchment!!! Nice to hear that!

  127. Mang gustin says:

    The first wave was legal, you may check it on Labor Code of the Philipines Book VI under article 283, though kgb did not file for a 1 month notice, they pay all of the said employees a 1 month pay for the damage (for consideration), and the required benifits which falls under “in good faith” termination, the layoff was legal as well, BUT, did not went to a due process, what i mean is the layoff is not really necesarry, since there are other accounts like D.A and Pizza Hut, dapat ay naitraining muna sila doon without prejudicing their regular employment, if hindi papasa, tsake lng dapat ini- layoff or tinerminate, depending on the employee handbook. It doesn’t make any sense that kgb is still entertaining applicants while there are regular employees on layoff, it’s one way of avoiding regular employees rights.

  128. plastic shit & devil bullshit says:

    MAMATAY NA KAYO!!

  129. Genius says:

    PLASTICMAN,

    WALA KA NG KASING BOBO…

    AGRABYADO ANG MGA NALAY-OFF TANGA!!

    BAT MO PAGRERESIGN-NIN STUPID E DAPAT LANG NA MAY MATANGGAP CLA ENGOT!!

  130. Sean says:

    That Kgb surely is a BAD company.

    I can clearly see it, even though there are people here who think the company did the right thing.

    A company with good management has leaders doing what’s more humane than saving your own ass.

    Kgb is not a good company at all.

    It is really unstable now that Sprint is going weak.

  131. Starlet Constantino says:

    Guys, check your SSS contributions online. Visit sss.gov.ph and register so you can view your personal SSS records. Make sure that those deductions made from your salaries were really remitted to the System. In my case, the deduction made from my March salary was not reflected. Now, KGB has informed us (the temporarily laid off ones) that they will continue deducting the statutory contributions (SSS/Philhealth) from our salaries (diminimis and paid leaves), contrary to what they told us before that we will just pay individually directly to the System. That leaves us then with practically nothing to receive every payout. In the case of VL/SL, you have to personally file these in the office to be credited, which will entail effort and fare expense on our part. Is KGB resorting to all means possible just to cover up for this “illegal action” of temporary layoff and that due to their present financial status they are now making these deductions. How sure are we that these will duly be remitted? Even the “collatilla” stated in the COE regarding employment status is very unfair. Our work experience and expertise are call center related and yet the same COE is preventing us from getting a job with another call center. Are they pulling a fast one on us. I hope not, because eventually this will redound to them.

  132. there's still hope says:

    Hi there.. nangyari din sakin yang mga nngyare sa ibang employees na nalay off nung april n nghanap ng trabaho… Sa pagaaply plang nakabaon n ung paa mo sa lupa kc nung nagaply ako tinanong ako kung bakit temporarily layed off ako… nung inexplain ko na sa interviewer, alam ko n agad n wala n xang interest sakin na halos ako n ung bumubuhay sa conversation nmin para lang masulit ko ung final interview ko… alam ko bumagsak n ko dun… then nagmove on n ko.. next nmn eh may tumanggap sakin n call centre.. this time, mas masama ung nngyare.., ngsign n ko ng contract, may module na… as in everything ready na.. taena bigla akong pinull out… magresign daw muna ko… after nun, narealize ko n dapat n nga nmin mgresign… ngaaply uli ako sa makati, may job offer na ko… start n ko this june pero niready ko n ung sarili ko incase na ipullout uli ako.. tama ung cinabi mo Devils Advocate, 7 lng kmi n nging interesado sa voice account,.. ako din nakasked n ko this June.. last chance ko n to eh… kailangn nlng talga galingn… para nmn dun sa stats na cinasabi nung isang ngpost dyan n kesho di nmin ginalingn, di din un totally ung dahilan… ako may 3 kong QA na na dispute… oo masaya ko na nturn over un lahat.,.. nkakuha ko ng level 4 n premier, ang laki ng sinahod ko pero kapalit nmn ung stats ko… hindi nabago ung QA score ko sa stats ko, sa sahod lng… honestly sumating sin ako sa point n gusto ko nang manisi ng ibang tao, esp the QA dept.. pero ganun tlga eh, lahat tyu ngkakamali… naun nbigyan kmi ng chance sa voice, galingn nlng tlga nmin.. kc pag ngstart n kmi na mgtraining sa voice, officially resigned n kmi sa SMS at ala n kming aasahan n final pay, kaya sugal ung ginawa nming decision. letz move on guyzz,,, lalo lng tayu masasaktan kung di tayu mgmomove on… kung magtagal pa ang SMS, edi ayus… kung magrecall pa cla, mas maganda… wag n ntin cla maxadong daragin… cguro nga naisahan nila tayu, kung ganun man ang tingin nyu, pero wala n tyung magagawa eh.. sa mga gusto magfile ng kaso, mg file kayu kung yan lng ung way nyu para marinig kayu.. sabi nga nung ngsalita sa training room “WELL THAT’S LIFE… LIFE IS UNFAIR”.. tma nga nmn… hopefully magrecall pa cla para lhat tayu mkinabang,,.. kung ituloy nila sa redundancy, tanggapin n ntin… ako nga halos 1 week akong di nakatulog and nakakain after nung announcement eh… un eh dahil mahal ko ung job ko at minalas lng ako na mas magaling sakin ung iba… walang tangang agent, mas magaling lng tlga ung iba ok?? wag n kyung mging bitter… ala akong masasabing masama against any of my superiors kc hindi nmn cla ung ngsasabi kung anu dapat ung isend ko… cguro nga napressure tayu sa cpt natin, nghihit ako madals ng 75 to 95 cpt… un eh dahil gusto ko din gumanda ung stats nmin at ginusto ko un gawin… hindi un dahil sa un ang sinasabi ng tl namin… tsaka dun ko lng din kc maaayus ung ranking ko…. hahahahaha… swertehan lng yan sa QA eh… hahahahahahaha,…. naun ala nng bitterness sakin, kc binigyan n kmi ng chance sa taas eh… mga teammates ko, HAGDAN LNG ANG PAGITAN NATIN kung sakasakali… hahahaha…. kilala nyu n ko noh?? wahahahaha… geh…. god bless us all… pagpray nlng ntin ang ikagaganda ng SMS account… ikw baklang kirat!!!, kairita ka… hahahahahaha… alam mong ikaw lng ang kirat dyan… hahahahahaha…. love you guys… hahahahaha… God Bless uli….

  133. mavs says:

    Sa mga lumipat sa DA..

    Welcome to a very BAD NIGHTMARE.

    Give me a piece of fact ha..

    “Lam nyo bang nauubos na ang 2 batches ng crosstrains sa taas (cla ung tenured DA agents dati na nag nagtransfer sa SMS)”

    Kung bakit..

    Malapit nyo na malaman kung GAANO KAGANDA AT KALAKI ANG SAHOD NG PINASOK NINYONG ACCOUNT.

    Kay “nag-move on na daw cia”:
    You took the biggest step back in your life (just for your info).

    Pagdating ng panahon malalaman nyo rin kung anong mga bagay ang isusumpa nyo sa DA.

  134. Plasticman says:

    TO GENIUS NA HINDI MARUNONG UMINTINDI NG SARCASM:

    MAY GENIUS BA NA HINDI MARUNONG MAGBASA? HOY BOBO, SABI KO “naawa din naman ang karamihan para sa mga natanggal”, KAYA DAPAT NAKAKUHA KA NG HINT NA ALAM KONG SILA ANG AGRABYADO.

    PERO SA KAKADAKDAK MO DITO TUNGKOL SA LABOR CODE, HINDI MO NAISIP KUNG ANO MAS MATIMBANG, ONE MONTH WORTH OF SALARY NA AFTER SIX MONTHS MO PA MATATANGGAP O RESIGN NOW, APPLY NG TRABAHO AT TUMANGGAP NG MONTHLY INCOME INSIDE SIX MONTHS?!

    SINO TANGA NGAYON GAGO? KAININ MO LABOR CODE MO, GAYA NG SABI KO BUSINESS STRATEGY. LAHAT YAN LEGAL.

    ANG SAKIN LANG, MAS MAIGI MAGHANAP NG TRABAHO KESA MAG SELF PITY AT UMASA SA KAKARAMPOT NA PERA.

    PRACTICALITY ENGOT, KUNG LAHAT NG TAO E KATULAD MONG WELL-OFF, WALANG PINAPAKAING MGA BIBIG AT WALA NG GINAWA KUNDI MAGREKLAMO PWEDE SANA TONG IPAGLABAN NG PANGMATAGALAN. KASO HINDI LAHAT KASING REKLAMADOR MO. TUMULONG KA NA LANG MAGHANAP NG TRABAHO YUNG MGA SINASABI MONG AGRABYADO.

    **HINDI LANG IKAW MARUNONG MAG CAPSLOCK UNGAS** :D

  135. Plasticman says:

    BOBO KO!!

    HAHAHAHAH!!!

    UNGAS PA!!!

    HAHAHAH!!!!

  136. Totoy_Batoy says:

    Wag na kayong mag-away2x mga igan!!!

    Diskarte na lang sa buhay ang kailangan ngayon!!!

    Anyway, hiring pa rin ba sa DA hnggng ngaun???!!

    thx!

  137. Plasticman says:

    Kumakain ako ng TITI!!!

    hahahahaa!!

    :D

  138. Anti Ravi says:

    Oo hiring yung account ng Indian na manyak!

  139. Plasticman says:

    Galing ni Genius, dahil basag ang argumento mo sa huling sinabi ko, ginamit mo pa nickname ko dito, haha! Alam naman ng mga nagbabasa na ikaw yun tanga. Chupacola ka pala, kaya ang baho ng ideals mo. Sige, sayo natong page na to. Binaboy mo na eh. Kawawa naman yung batang nadamay sa Swine flu na dala dala mo… Egis Genius Baboy…

  140. Yaya says:

    Guys, I went to the HR this afternoon, I inquired about the text that I received last Wednesday. They deducted the statutory contributions because we had an income which are taxable. And they also told me that if ever we intend to resign, we will get those benefits that are due us like the separation pay but it will be pro-rated.

  141. Yaya says:

    Hindi pala taxable, we had an income (from our last payout) na kailangang kaltasan ng statutory contributions (SSS, Philhealth, Pag-Ibig). And I we had a SL conversions & VLs may bawas pa rin daw ng contributions.

  142. Kamusta kgb_ peeps??? kakaawa namn second bacth ng lay off or let me say ung mga tempo-leave…condolence…Taga team 29 po aq…
    Kasalanan din kc ng mga dating agents yan…even ung mga qa…pati ung strategy ng management…san ka namn makakakita ng sagot n “no” lng….tapos na qa eh ayus lng….kung inayus ntin ung mga sagut dat eh d sna nagain ntin ung trust ng customers….wala ng sisihan…nangyanri na ang dapt mangyari…
    ^_______________^ move on…

  143. kgb says:

    Which movie hero poos on your head? Stephen Seagull.
    Led Zeppelin have re-formed, with a new single. Stairlift to Heaven.
    People in glass houses shouldn’t throw nude parties.
    Why did the chicken cross the road? To get to the old jokes home.
    How did the WAG die in a thunderstorm? She thought the lightning was a flashbulb and went outside to pose.
    What did one fly say to the other fly? ‘Is this stool taken?’
    What hammer do you drive nails into? A Timmy Mallett.
    1000s turn out for Heroes parade. First out was a Twirl, then a Fudge, a Crunchie and a Cadburys Dairy milk.
    Graham Norton to star in drag in musical ~ so called because they’re going to have to drag in the audience.
    What did the psychiatrist say to the dwarves? ‘Are any of you Happy?’
    Pupils deny they’re stupid for getting 0pc in a 1965 science test: ‘We’re only a 1 and a 0 away from 100pc.’
    Why did Antelope? Because he was bored with Dec.
    Did you know you are 800 times more likely to be mugged in the UK than the United States? It’s because you don’t live in the US.
    My friend drowned in a bowl of muesli. He was pulled in by a strong currant.
    New dad: ‘He looks just like me!’ Nurse: ‘Well, at least he has his health.’
    Man: Doc, I’ve got a strawberry growing out of my head. Doc: I’ll give you some cream for it.
    A new DVD is out that tests your dog’s intelligence. If you spend more than a quid on it your dog is more intelligent than you are.
    I was fined for weeing on my car seat. Driving without due care and retention.
    They’ve just cremated my local baker. Afterwards they had to put him on a rack to cool down.
    Where do you find a dog with no legs? Right where you left it!
    When I asked my date what she’d like to drink she said ‘I guess champagne.’ I said ‘Guess again.’
    Boxers don’t have sex before a fight. I guess they don’t fancy each other enough.
    BBC chiefs are to approve use of the ‘worst’ four letter words, although ‘Ross’ is still totally banned.
    Which planet sells the hottest food? Mer-curry!
    Why do gorillas have big nostrils? Because they have big fingers.
    Why didn’t Noah go fishing? He only had two worms!
    What can you use to comb your hair, sit on, and sleep in? A comb, a chair and a bed! Duh!
    Woolworths shares suspended. Apparently it’s a bad thing when your shares are cheaper than your pick’n’mix.
    Bush’s tour of the White House: ‘This room is oval. This big button’s red. This is where I go pee-pee’
    Two pools of sick in the road. ‘You’re so smooth’ says one. ‘Its the way I was brought up!’ says the other.
    Police say they’re disgusted by a gun they found disguised as a mobile: ‘It’s not even got a decent camera.’
    After birds crashed a plane Ryanair admitted it might be a cost~saving too far to get lunch to deliver itself.
    The NHS admits there’s been a drastic fall in sperm donation and suggested it would help if people aim higher.
    I was ambushed by Guardian readers yesterday. I was smugged.
    My dog has no prose. How does it spell? Phonetically.
    My printer is always drunk. It’s got a drinkjet problem.
    Sainsbury’s insists it’s not overpaying Ant & Dec for its new ads: ‘We bought one and got one free.’
    Give a man a fish and you feed him for a day, teach a man to fish and he’s boring for the rest of his life.
    David Beckham says he’d no idea you could sell tat on eBay, but to be safe he’d put a low reserve on Victoria.
    I’m always late and feel rundown. I think I caught a train.
    If we win the war on terror. Can we declare war on embarrassment?
    Never give a cat an award. It’s a cat has trophy.
    I’m not having sex ‘til I meet the man I love. My husband is really peed off.

  144. Mang Gustin says:

    TO GENEUIS AND PLASTICMAN:
    GUYS YOU ARE BOTH CORRECT, HOWEVER, MISSING THE BIG PICTURE THOUGH.

    TO PLASTICMAN: DUDE, YOU’RE CORRECT, U MADE YOUR POINT KAYA MU NASABING MAG RESIGN NA LANG SILA, BUT THE THING IS HINDI NAMAN YUNG WALANG MAKU2HA ANG PUNTO DITO PG NAGRESIGN SILA EH, ANG IMPORTANTE DUN YUNG PAGIGING REGULAR MOH!!!!, KARAPATAN, BENIPISYO AT KAALWANAN NG ISANG EMPLEYADO. MADALI PARA SABIHIN SEO ANG MGRESIGN NA LNG, EH ANG TANUNG? MAREGULAR KA PA KAYA ULIT? I KNOW YOUR SMART MAKING YOUR POINT, ONLY, YOUR NOT USING IT IN A RIGHT WAY, IF YOU ARE REALLY CONCERN, SAY SOMETHING GOOD, YUNG HINDI MA MI2SINTERPRET. AND OW ONE MORE THING, AKO DIN MARUNONG MAG CAPSLOCK!!!

  145. Plasticman says:

    Hoy Genius di lang ikaw ang bading dito.

    Pati ako BADING, TANGA ka!

  146. Totoy_Batoy says:

    mga fwends….hiring pa rin ba sa DA account??!!!!

    thx!

  147. TubeAmen says:

    hiring for both UK & US DA

  148. TLO says:

    hey guys, i’m also part of the temporary lay-off in kgb. the latest news is they will close the sms account by october d na sa june parang ang labas eh issabay nila ung na temp lay-off s natirang agents n bigyan ng sep pay if magbigay cla. npaka unfair noh. madami n ng file ng case against kgb at 22o yun. pero sa tingin nio ba mpplakas p ung account kung ang kramihan sa ntira ay cheaters? lhat tau alam kung when tau na momonitor sa qa, after that ung iba balahura n sumagot sa questions 4 d sake of that cpt. nag survey na ung bbc watch dog, kya tau lagapak sa quality eh kc super pressure sa cpt. ung ibang agents ginogoole lang ung directory queries d na dumadaan sa 1st protocol natin. hai sna lang mbasa to ng management para may gawin na clang tama. bkit d nila gwing daily ung qa monitoring parang 2lad nung traning plang para mapataas ung quality ng service dba, un kung lyk pnilang i-save a ng acct….

  149. TLO says:

    hey guys, i’m also part of the temporary lay-off in kgb. the latest news is they will close the sms account by october d na sa june parang ang labas eh issabay nila ung na temp lay-off s natirang agents n bigyan ng sep pay if magbigay cla. npaka unfair noh. madami n ng file ng case against kgb at 22o yun. pero sa tingin nio ba mpplakas p ung account kung ang kramihan sa ntira ay cheaters? lhat tau alam kung when tau na momonitor sa qa, after that ung iba balahura n sumagot sa questions 4 d sake of that cpt. nag survey na ung bbc watch dog, kya tau lagapak sa quality eh kc super pressure sa cpt. ung ibang agents ginogoole lang ung directory queries d na dumadaan sa 1st protocol natin. hai sna lang mbasa to ng management para may gawin na clang tama. bkit d nila gwing daily ung qa monitoring parang 2lad nung traning plang para mapataas ung quality ng service dba, un kung lyk pnilang i-save ang acct….

  150. Hey You says:

    Hey! Who are your sources? Makapagsalita ka parang siguradong sigurado ka sa October magcclose account ha. If you’re still part of the SMS Team, I suggest that you don’t post or announce things that will affect everyone from the account especially your co-CSRs.

    You see, I am part of the management too. I maybe demoralized of what has happened to our account but I think you went a bit far with that unconfirmed announcement you just made. Sa tingin mo makakatulong yang sinabi mo para mapagaan at maayos ng lahat ang trabaho nila?

    We are running a business here and we have to provide our service in a very timely manner. Hindi naman lahat ng questions nyo in a day ay puro tungkol sa astronomy or hardcore math. Kaya ang CPT is still workable. So, don’t tell us that it’s because of CPT why QA fails. Let me leave you a question, “as an agent, do you practice call ownership?”

  151. Hey You says:

    Let me repharse my question dahil wala ka na nga pala. “Did you practice call ownership when you were still an agent?”

  152. kgb says:

    Dear Readers & former CSRs,

    To clear rumors,
    As far as the company is concerned, yes the account is due to close on October 19 2009.

    We also like to inform you that the rumors are true that Aling Dionisia had a sex scandal with Hayden Kho & according to our knowledge data base,
    the Earth will be destroyed on October 18 2009.
    thx.

  153. Yaya says:

    To Hey You,
    Yes, those who were placed under the temporary laid off, I for one, practiced that, that is why, our cpt suffers. As I have said before, my agent jan na natira na for 3 consecutive weeks, he/she had a total of 8 qa fails. Try to check your records, but his/ her cpt was below 100 sec. Try to check also the non-billable nung mga agents na mabibilis, more than 10% yun. Nagtataka nga ako dahil parang hindi sila nakakakuha ng questions na more than 3 mins eh. Parang pag di nila nahanap, they just sent a preset a no charge no answer. Minsan may mga nakakausap ako na ganun nga ung gawa nila, they try to find that question but pag lampas ng 2 mins then yun ang gawa nila. Sana nga ganyan ang ginagawa nila ngayon para ma- win back yung mga customers. Sana, nasa management ka naman, ikaw na ang magbalita sa amin na umaasa parin na makakabalik. Thx.

  154. to yaya says:

    Sino yung sinasabi mo? Alam ko natanggal na rin yung teammate ko na mabilis ang CPT pero panget QA e. Diba nung kinausap tayo sa conf room nagmalaki pa nga yung isang lalake na nasa top 40 siya ng ACE. ayun pala mabilis lang siya pero panget QA niya.

  155. utak talangka ako says:

    Magsasara na sa October. Magjune na kasi mapapahiya ako pag sinabi ko na sa June magsasara kaya ilipat na lang natin sa October magsasara ang SMS.

    Di man totoo ang sinasabi ko, napapaisip pa rin ang mga natitirang empleyado. Ngayon, mababa ang morale nila magtrabaho. Yan ang tunay na hangarin ko. Babagsak na lang ako, mas maganda pang manghila narin ng ibang tao.

    Utak talangka kasi ako. Inggit ako. Kaya maghahatak na lang ako.

  156. maria0602 says:

    yeah, sad nga at cruel ung nangyari pero isa lang ang masasabi ko… working with kgb was one of my most unforgettable memories. i love my teammates, i had fun at exciting mgprocess ng calls. hehehe. srap tumambay sa paseo, kwentuhan, etc. i left before the lay off. shocking ung news. i knew it e, mgttangalan… mgpaVTO b nmn plge, dun ko nfeel na kgb is going down. un lang. guys, wag n kayong magaaway2. peace out!

  157. kgb_Philippines says:

    Q: What is kgb_?

    A: “NO MORE”. thx!

    :)

  158. kgb_Philippines says:

    Agent Score for kgb_Philippines SMS:

    QA: No IQ.
    Accuracy: Who cares?
    Presence: Absent (NCNS)
    Cpt: 1 seconds.

    Non Billable: PERFECT!

    Hehehe…

  159. Yaya says:

    I don’t want to name drop, pero un ang reality. Marami nga jan, kasi anticipated nila kung kelan yung QA day, kaya pag QA day more than 150 ung cpt nila, pero pagkatapos nun, un na puro less than 100 na ung cpt nila, tuwang tuwa naman ung TL nila kc hataw sila, pero QA wise at non-billable un sila bagsak. Nakakatawa nga eh, pero un nga, sabi nga ng teammates ko, pag gusto mo malaki take home pay mo, ayusin mo QA mo, pag gusto mo tagal sa company, bilisan mo CPT mo, bahala na sa QA. thx.

  160. Yaya says:

    To Hey You,

    Are you really a part of the management? Maybe, kasi ung ACCM namin ganyan din, wala rin sya alam, she/ he always tell us before na okay lang daw, wala raw problem, but after she/ he tell us that after a few days, may updates na naman. May meeting ulit tapos un na ang malalaman namin. Ganyan ang nangyari sa amin. Sana, sa iyo na namin malaman kung ano na talaga ang status namin (temporarily laid off). thx.

  161. MaLDiTa says:

    Eh san p kayo…ung TL namin ndi kami ngTeam Building ksi plano ng plano ng grand Team Building..kya after ng mass layoff, nkasama xa dun sa ntanggal…ksama n rin nya ang team fund namin…saklap diba..naiwan kami ng walang natira..

  162. ahente says:

    TO: utak talangka ako

    kawawa ko namn. natanggal ka na nga, masama pa ugali mo. kya ka pala natanggal karma sau yan nandadamay ka kasi sa kapalpakan mo. Bka kung nasa sms account ka pa lalo lang bumaba ang volume ng text.buti nga sau!

  163. Kevin C says:

    I’m not in the call center business. I’m just shocked and amused reading the responses here from former KGB employees. Lumalabas ang tunay na pagkatao nyo simply because you believe na anonymous kayo dito sa internet. Pero para pala kayong lumaki sa palengke. haha.

    Talaga palang talamak ang mass hiring ng call center agents dati. Kahit sino sa kalsada pinupulot na lang. Look at yourselves, after nyong ma-layoff, sinasaksak nyo ang kapwa nyo empleyado dati. I used to think that call center agents are respected professionals. But thanks to this website, nabago na lahat ang paniniwala ko. haha.

    Anyway, good luck to all of you looking for another job.

  164. ahente says:

    To: Kevin C

    Totoo ang sinabi mo. Madami ganyn dito sa call centre. Pag nasa loob kala mo ang babait, pag labas mayayabang, titirahin ka sa pwet, ay sa likod pla. ^:^

  165. Jadewolf14 says:

    Hello to all of you. I’m also a part of those people who were terminated due to redundancy last Feb 9, 2009. Still striving for a better job. Di natin expect yung nagyaring yun at that time. Many of us are thinking of a better future when we get to the regular status. But we didn’t expect these things. Ni hindi natin nga naisip na mangyayari ito. Natanggal ang karamihan, di rin natin alam kung majority sa mga natanggal, may bagong trabaho na ulit. Sana lang we gained a new lesson about life… The only thing that we should do is to endure it and fight back. In due time, masasabi rin natin na may natutunan tayo, and we hope we get a better job after this, with God’s help and mercy syempre… Cge mag-aapply muna ako… antayin ko mga replies nyo…

  166. chris says:

    to atty. gapang, whatever,,, what benefits, again anong pinirmahan mo, ikaw ang tanga! lawyer ka ba talaga. matalino ang kgb. peroid. ABSENCES, RTA, again RTA, RTA, RTA, do you that, kamusta naman log in, log out hours nyo. pakitanong nga po. sa mga taong nalay kahit regular na. peace out!

  167. chris says:

    typical

  168. chris says:

    typical “pinoy” that’s who you are, devil’s advocate! me psycho whatever? why don’t ask those english peeps to drope d hous.

  169. chris says:

    to devil’s advocate, wa character prafile R u? a clear of eii? yeah I’m beautiful and sexy but you I dont think so, baby pleasure me…that’s who U are. tatah. peace.

  170. Art. 286. When employment not deemed terminated. The bona-fide suspension of the operation of a business or undertaking for a period not exceeding six (6) months, or the fulfillment by the employee of a military or civic duty shall not terminate employment. In all such cases, the employer shall reinstate the employee to his former position without loss of seniority rights if he indicates his desire to resume his work not later than one (1) month from the resumption of operations of his employer or from his relief from the military or civic duty.

  171. 123 says:

    Yes that’s right @[email protected]:

    But it also states (According to a lawyer from ACRA)that you can do that prior to a 30 notice OF RETRENCHMENT passed to DOLE and to the employees to be laid-off or TEMPORARILY LAID OFF.

  172. 123 says:

    Yes that’s right @[email protected]:

    But it also states (According to a lawyer from ACRA)that you can do that prior to a 30 DAY notice OF RETRENCHMENT passed to DOLE and to the employees to be laid-off or TEMPORARILY LAID OFF.

  173. dude says:

    hi.. i was informed by my ex-team8s about this blog. i worked in kgb and part of those people who was layoffd last february..

    just want 2 share my thoughts…

    first, when i was hired sa kgb, nagulat ako.. kasi natanggap ako.. eh hindi naman ako magaling magenglish.. eh ang taas ng expectation ko pagsinabing call center (regardless kung voice or non voice).. kala ko ma22to akong magenglish para magamit ko pag nagielts ako.. (hmmm.. mejo natuto naman ako.. grammar..hehehe)
    at naging regular pa ko.. i was part of team 5!.. yey! (i miss u guyz).. this is my first job so sobrang saya.. tas dumami na sms agents.. nagulat ako kasi parang ndi sila pang call center.. meron parang meat vendor, security guard, janitor, pulis kotong, atbp. (im so sorry po.. that’s base on my and some people’s observation) hindi naman sa nanghuhusga kami physically, pero sana, ayusin nila sarili nila…

  174. dude says:

    kahit na natanggal ako sa kgb, no bitterness ako sa company.. kasi sobrang dali ng work. wala akong alam na company na tulad ng kgb. napamahal sakin ang kgb kasi petix lang at i have time para makipagkwentuhan.. so sa mga bitter sa kgb, guyz, isipin nyo na lang na minsan sa buhay nyo naexperience nyo yung ganun..at sumweldo kau ng malaki.. with bonus =)
    overall, masaya.. memorable.. yun lang nabigla ako nung natanggal ako kasi ang dami naming plans eh..

    i Love batch 8
    i Love team 5.. super kadooper uber miss ko na keo.. alam nyo kung sino ako.. hehehe.. =)

    binabati ko po ung mga tropa ko..
    si __tot, mon__, at si __dor! hahaha..

    miss ko na kayong lahat.. =(
    -where’s ur bulb?
    -nearest match…
    -sleeping sa airport!
    -paseo!
    -aplaya!
    -wala pa yan…
    -r u sleepy?
    -u got hundred?
    -team meeting!
    -log out!
    -VTO!
    -wat time is ur break?
    -team building!

    i miss HUBSnitedkingdom..

    signing off…..
    __bog!

  175. dude says:

    Nga pala the I’m a kgb employee who was here to discredit the credibility of the ones na nalay-off.

    What I said was just to show how kgb would certainly go forth when desperation comes and starts ignoring NLRC subpoenas.

    Peace.

  176. TO ALL KGB EMPLOYEES says:

    WATCH OUT FOR THIS HEADS UP.

    KGB DID NOT I REPEAT “DID NOT” REMIT ANY SSS CONTRIBUTIONS FOR THE MONTH OF MARCH 2009.

    UPON CHECKING SSS REMITTANCES AND YES YOUR PAYSLIPS, THEY COLLECTED 500 FROM YOUR PAY TO PAY FOR THE SSS CONTRIBUTION FOR MARCH.

    BUT, THEY DID NOT REMIT ANYTHING TO SSS.

    FOR VERIFICATION CHECK WITH YOUR LOCAL SSS OFFICES.

    SO WHERE DID THE 500 PESO DEDUCTION IN YOUR PAYSLIP GO??

  177. colorful life says:

    Hi guys, part ako ng feb 2009 massive layoff. I have moved on. Alam ng ilan sa mga ka-teammate ko kung gaano ako nasaktan nung na tanggal at na delay ang pag deploy sakin sa training palang as applicant for DA account. The thought of “am i waiting for something or nothing?” came. But I chose to move-on while in pain. Nag wait ako hanggang nareceive ko ang call from the HR for the exact training dates. Well, of course, there are standards again which I failed to meet during the course of training. Masakit ma evict the second time sa same company. I felt a little lower than a stupid person. Pero sinu ba mas nakakakilala sa akin, di ba, sarili ko rin? I know kaya ko rin maging voiced csr kaya I never stopped applying under voiced account. Hindi ko habit magpinpoint if who’s at fault. Business is business. Call center is a business. KGB_Phil is not an N.G.O. To survive, they have to know well how to run their business. Bahagi tayo dati or some of us are still part of the company. We have to meet their standards more than them meeting ours. We failed them in some points kaya here we are, out of the scene already. My TL always reminds us to “take care of the business”. That mean, we are expected to treat our job as our own business as well. To always do our best. I was part of the top performing team but based on the set standards, I have failed to meet it perfectly and be let go. I understand, in some points they failed our expectation as well. But, that’s life, though I don’t agree with anyone who say that life is unfair. Lalo na kung marinig ko yan sa isang trainer. Kung sinu man yung trainer na nagsabi nyan, hindi ako na uplift, I pity him/her. I am an educator as well. That is a very negative statement that pushes an individual to feel depressed and to always see the weakside of life more often than its couterpart. Remarks in a Negative statement or tone is not therapeutic, a no-no, and against the principle of teachings / couching. Painful experience ang ma-lay-off or mag-lay-off at traumatic as well kaya let’s be careful with our words kung gusto natin maka-contribute sa healing process ng bawat isa. I think we need to re-learn the law of thermodynamics, if I remember it correctly: In every action, there is an equal and opposite reaction. That describes life as well. Very much applicable to all employers and employees. Maybe from there, we all can get on our two feet again and move on. There are call centers nearby waiting for us. If rejection will meet us there, welcome him, then go to the next door. If resignation and losing the backpay will unlock the door of financial success, open the doorway of business opportunity, why should we take hold of them? there are companies which offer communication enhancement skills and call simulation for FREE, enroll. I did, I learned alot from a tesda accreditted training center. You too will benefit from enrolling in such program. Just google it:) Live life, make it colorful. By the way, next week, I’ll be a CSR again under a voiced account of a call center in Tagapo, Sta.Rosa:)

  178. ex-management says:

    hope i could really move on…

  179. Hi!!! Isa ako sa mga natira…sa totoo lang, gsto ko na tlga matanggal,,,kc, ung mga crush ko, lagi nila akong pinapaasa (carl lester rayala at leo paolo ordiz)…xempre lam ko name nila dhil nga sa mahal ko sila,,,,un nga lng, dhil sa alam nila na my gsto ako sa knila, plagi nila akong pinapaasa at sinasaktan..

    To: carl lester rayala
    sana wag mo na akong pinapaasa pa (through your looks)…everytime na tumitingin ka skin, kung anuanu naiicp ko..gsto mo pa ata mgpalipat ng team tama ba? e di magpalipat ka!!! wla na kong pake…alam kong mhhirapan akong kalimutan ka, pero ppilitin ko…khit na ilang beses ka ng nahuhuli ng ka-team ko na tumitingin sakin, ilang bese na rin tayo nagkakatitigan, but i guess, un ang paraan mo pra paasahin at saktan ako…di kita magawang kausapin, kc natatakot aqng iwasan mo ko,,dhil alam kong yun ang ggawin mu…sana lng wag mu na akong tignan pa..pra di na ko umasa pa… palagi kita vini-view sa friendster mo, kaya lng hndi mo nmn ako pinapansin.. :-(

    To: Leo Paolo Ordiz

    isa ka pa..palagi mu na lng akong pinapaasa,,,ewan ko ba,,,hindi ka nmn gwapings,,,mas cute oa nga ako sayu eh,,,cguro nahulog lng ako sa mga tingin mo (pinaglalaruan mo lang ako!!!!!)

    “mahal na mahal kita at ang sakit sakit na”

    gsto rin kitang lapitan, kaya lng, natatakot ako na mareject ng taong hindi nmn kagwapuhan…maporma lng…this is true…
    gaya ng sinabi ko kay carl, sna wag mu na akong paasahin pa sa mga tingin mo…hanggat maari gsto ko na kayong kalimutan..kung pde lng,,,,mhal parin kita hanggang ngaun,,kaya lng, tingin ko dapat ko na tong itigil….. “i love u…. gudbye” :-(

  180. aagwan_mo_pa_ako says:

    TO: Baklang hnd halata (gwapo kc)

    aagawan mo pa ako ng bf!!! wag k lng papahuli sa akin. kakalbuhin kita. hmp..

  181. dude says:

    woa! wala akong masabi mga nababasa ko.. hahaha..
    :))

  182. dude says:

    pwede rin ba kong maglabas ng mga hinaing sa usapang puso? may isang tao kasing nanakit sa inosente kong puso.. hahaha(tagalog talaga?) hahaha… chos lang.. im moving on! naks!.. may ganun? echos lang poH!

    gawin bang kwentuhan ito? hehehe.. (freedom of speech) :)

    hmmm… wala lang kasi akong magawa eh.. i like visiting this website kasi it gives me updates on what’s happening in kgb.. kahit yung iba puro tsismis lang.. hehehe.. :)

    sa mga natira sa kgb, guyz, do ur best.. kahit na hindi nyo gus2 yung mga nangyayari, at least may ginawa kayo. no regrets on your part.. sana maging ok yung account and yung management… :)

    signing off…
    __bog!

  183. To: APEKTADO!!
    hnd ko alam kung cnong jowa mo sa knila..pero gaya nga ng sabi ko, kinalimutan ko na sila… sayong sayo na sya!!!!
    nag-mu-move on na ko…as if nmn na papatol sakin ung dalawa no….

    To: Carl Rayala

    nag-resign ka na ba? buti nmn kung ganun..pra hnd na kita mkkita pa… :-(

    To: Paolo Ordiz

    nagpapapansin ka nnmn skin kgbi..kala mo cguro massaktan mo nnmn aq no? hnd mo ko maaakit sa white polo mo no…e anu nmn kung off mo pag monday? (pinarinig mo pa sakin kgbi) wla akong pake.. Its time to move on, its time… for clear.

    “siguro, kaya tayo iniiwan ng mga taong mahal natin, kasi baka merong bagong darating na mas ok, na mas mamahalin tayo, yung di tayo sasaktan at paaasahin.. Yung nag-iisang tao na magtatama ng mali sa buhay natin… Nang lahat ng mali sa buhay mo…”
    – john lloyd cruz

  184. dude says:

    awwww! hahaha..

    TO: Baklang hnd halata (gwapo kc)

    infairness, naiintriga ako kung sino ka.. hehehe.. pis! =) bat d ko nahalata noon na may nagmamahal keh patapon ko at paopao.. hehehe.. :)

    guyz, ndi talaga ako pang call center!.. nahihirapan akong magapply (maybe coz, d naman talaga ako nagaapply..hehehe).. huhuhu.. mamundok na lang ako.. kawang gawa.. hehehe.. sana sa states or UK na lang ako pinanganak.. pano na kaya ielts ko? baka kahit .1 ndi ako makascore.. hehehe.. :(

    amisssss hubsnited kingdom..

    signing off,
    __bog!

    PS, (bongga, meh PS pah)
    totoo ba na madami ng nagreresign? bakeeet!!!! sayang!!! huhuhu…

  185. Jadewolf14 to Hey You says:

    Good Day!

    I’m one of your former employees of your company. I just want to ask about my former employer’s id, my philhealth number and my Pag-ibig id number. I’m a newly-hired customer service representative in Teletech Sta. Rosa and planning to apply for a SSS id, Philhealth id and even the Pag-ibig id. Can you please provide me these numbers as soon as possible so that i could apply for those cards? Here is my personal info:

    Emp Number: 766140
    Separation date: March 11, 2009
    Reason/s: terminated/due to redundancy issues

    Can you also provide the hr department’s email address so that i could email them straight about this? I will wait for your immediate response.

    Thank you for your kind consideration and understanding.

    Jadewolf14

  186. Jadewolf14 to Hey You says:

    Those personal info are from your company. The employee number is the number you’ve given me from the day i got hired.

    Thanks again.

  187. Congress Employee says:

    If what I hear is correct. Abrupt Lay-offs not allowed by Labor Code. Got interested in this case.

    Filing charges against this company would surely give a winning hand to those who were abruptly laid off.

    I have consulted this to some reps and yes ABRUPT LAY OFFS WITH OUT THE 30 NOTICE GIVEN TO DOLE BEFORE HAND IS ILLEGAL (granting it be temporary or not.

    File a case in the company I assure you a win.

    50k is my estimated compensation when you win plus damages according of course to tenure.

    Good Luck Guys.

    REgads,

    Very Much Concerned

  188. dude says:

    If those people will file a case against the management, it is possible that the people who are still working in kgb will be affected. hmmm… and who among those people who were laidoff has the courage to file a case against a big company?… that’s what usually happens here in the Philippines. hindi lahat ng tao kayang ipaglaban ang karapatan nila.. :) there are people who will choose to move on with their life and be productive rather than fight for their rights and be miserable.. yun nga lang, when you choose to fight, ang sarap ng tagumpay! yey! tagay.. chos! =)

    *wala lang, nangengelam lang ako… hehehe… *peace*

    signing off…
    __bog!

  189. aagwan_mo_pa_ako says:

    ooopppsss!!!! mali. so hindi mo alam nangayayari sa buhay ni Carl, kala ko alam mo e. VL lng sya for about 1 week. Y?????? kc po….wala k ng pakialam dun!

  190. TO: Baklang hnd halata (gwapo kc)

    Oi….ako na lng!!! payag ka ba na ligawan kita sa floor? wala nmn makakaalam eh…pumapatol nmn ako eh, kesa nmn umaasa kang papatulan ka nila Carl at paolo, eh pinaglalaruan ka lng ng mga un..alm ko ung mga ganyang bagay, kasi ginawa ko na yan dati, nakonsensya lang ako..kung ako sayo, kalimutan mo na ung dalawa..marami nmng iba jan eh…tulad ko..nga pla, kilala na kita… (BAGO LOOKS MO!!!!!) alam ko kung sino ka!!! nahuli kitang nakatingin kay Carl..wag ka ng mag deny..soon, lalapitan kita sa floor kaya humanda ka….hahahaha..don’t worry, lalake ako, hindi ako bi-sexual….cge, kita kits na lng!!!

  191. employee says:

    miss ko na poh dati kong team!!!!! :-(
    kmusta na ang lahat jan?

  192. Loveless & Single says:

    TO: Mas gwapo nmn ako kay Carl!

    Hi, can you court me instead..hehe..im tall & fair skinned. Hope we can meet sometime…=)

    Single & Searching…=(

  193. To Leo Paolo Ordiz and Carl Lester Rayala

    Please basahin nyo nmn ung mga pinagta-type ko dito, para matigil na ang kalokohang to..ang sakit sakit na kasi..palagi nyo na lng akong sinasaktan..nasasaktan ako tuwing tumitingin kayo sakin..iniisip ko kasi na tuwang tuwa kayong nkikita akong UMAASA….ang sakit sakit na talaga..lalo na pag nkikita kita Carl na kasama ung babaeng maliit..feeling ko mag jowa kayo (hnd bagay)… (promise)..if ever na may 3rd wave, sana kasama na ko, para hnd ko na kayo makita pa at tuluyan ko na kayong makalimutan…SANA….. :-(

    Sa kinauukulan:

    Kung sino mang nakakakilala sa dalwa, pkisabi nmn sa knila basahin ito…salamat pu….

  194. Ako na nga lang kasi!!!! nasa likod mo lang ako kanina…hindi mo ba ako napapansin? hindi ka maghihirap sa ken, kasi, hindi naman kita peperahan eh..pinapaikot ka lang nung dalawa..kilala ko yung dalawang yon..syempre alam nilang bakla ka (kahit hindi halata), kaya paglalaruan ka lang ng dalwang yon..kaya kung ako sayo, ako na lang ang piliin mo..let’s have a date on Sun? It’s your off right?

  195. Loveless & Single says:

    TO: Mas gwapo nmn ako kay Carl!

    Ako nalang idate mo…promise hindi masasayang oras mo kung ako idate mo…at matutuwa ka pa kung sino ako..haha…at least never mo ako ikahihiya kung ako ang makakasma mo…You wont regret if ako ang pinili mo…Thats a promise & a fact!!!=)

  196. heneley says:

    Pun..ye..tahh..
    Hindi lang 500+ or 600+ ang tinanggal sa kgb… hahaha
    Kung gusto niyo sumiping kayo sa manager niyo para magtagal kayo kahit 1year pagkatapos kayong mapalitan ng mas batang sisipingan…
    hhahahhaaha….
    bago kayo ma-term murahin niyo ang mga malalanding tm na babae sa 10 tm na babae 1 lang ang may itsura kala
    mong magagaling magturo nanghihipo sa mga csr…..

  197. Management Dati says:

    Ako din masama loob ko, kasi pwede talaga na i-absorb ka ng company for other accts, last resort na lang redundancy. Sinira nila career ko. Hindi laruan ang buhay. Madaming tao at pamilya ang naapektuhan. Ang masakit pa dun, hindi skill ang binasehan nila, stats ng ibang tao – mga CSR! Dapat maliit na percentage lang yun kasi unfair na i-base sa stats ng ibang tao ang kinabukasan mo. No offense meant, pero may mga naiwan na hindi talaga deserving…Swerte lang sila ang natiyempuhan na maganda ang performance nila nung nagde-decide ang kgb kung sino ang chugi. Swerte lang sila at magagaling ang mga csr na under sa kanila. Swerte nila na maganda ang shift nila for CPT purposes. Swerte nila na kadikit nila ang upper management. Swerte nila at di nasilip ang mga kalokohan nila at magaling sila lumusot. This is FATE.

  198. jumpieskirt says:

    Yahh…’S…hole!!!!!!!
    Sa mga asawa ng mga nagtratrabaho sa kgb
    yung mga asawa niyo may kanya-kanyang relasyon..
    May asawang babae lumalandi sa tm na mukhang kurimaw…
    para may extra rate….sa kama nakikipagsalestalk…

  199. jumpieskirt says:

    Nag-layoff pala kaya ang daming guard everywhere akala ko may nags** lang sa may sleeping area at lung center…
    May bading na panot, pandak at mukhang dwarf akong nakasalubong sa may pantry ang pangit mo mukhang butiki yang kasama mo mukha ring binabae….napapanot kana!!!!!

  200. defectkah says:

    Sa mga gusto magteam building try niyo para bukas wasak na wasak na yang P*** niyo

  201. defectkah says:

    To ahente
    wag masama ang ugali mo sa mga natanggal dahil baka ikaw natanggalan na ng utak sige anong spelling ng__________? Oh diba di mo masagot? Kasi nga mga bobo kayo…A,,S<<<S…hole

  202. defectkah says:

    To 6
    Masamang magmura pero kung gusto mong magmura fu..ck..you ka din masama ugali mo eh..
    totoo yan wag kayong maniniwala na makakahanap kayo ng trabaho pagkatapos ng walang kwentang career sa kgb kung meron man, dahil ang mga napapanot na tl’s at tm gusto makascore (chukchakan ever) para maibalik ka ulit bilang csr oh kung ano pa man….kapag minura mo ko kung sino ka mang number 6 kah… nangangahulugang totoo sinabi ko…
    ESSSS…Hole

  203. defectkah says:

    To Kgb
    Pak..yu kah sino ka bah ikaw ba yung nakipagsex kay aling dionosia o lolit solis…..???
    ahihihi

  204. defectkah says:

    To hey you!!!
    Call Ownership?
    Asshole..
    Wala kang karapatang magmayabang siguro panget kah..
    Pakita mo mukha mo BOBO ka rin talaga bago ka magsalita….Magspray ka ng pabango sa bibig mo umaalingasaw…ergggg

  205. there'slawbutno'justice says:

    HIring???
    Sigurado ka..
    Kahit magaling ka pah!!At mag-exam ka ng isang libong
    beses di ka papasa kasi nga layoff ang drama..
    tapos nagpapaexam?
    Subukan mo…Bet yah…
    Mumurahin mo pati mga tricycle driver sa tapat ng kgb……paglabas mo ng gate… hehehehhee

  206. there'slawbutno'justice says:

    To Goodnews
    there’s no goodnews for those people…..
    who are trying to survive the carelessneeeezzzz
    of your company…
    don’t use the Bible…if i know …di ka rin nagbabasa nun….

  207. defectkah says:

    To Blogerell
    What makes you think na magaling ka sa communication skills??
    Eh di ba nung nagsisimula ka pa lang maghandle ng cALL
    minumura ka…tinatawag kang indian ng mga callers?
    kasi nga kung di ka bingi…bobo…ka
    hayz
    galit ako sa mga putang kagaya mo….

  208. defectkah says:

    Hindi dahil sa global crisis yun human rights Inc.
    totoo ang mga sinabi ng below the belt csr…..
    may mukhang mamasang at nakakalbong tl’s hahahahha

  209. defectkah says:

    To Unfair
    Kapal face mo kasi may trabaho ka pa siguro nagpapakita ka ng maseselang parte bago mag start ang
    shift mo…So feeling mo magaling ka na? Pag natanggal kah tawa akuh…hahaha Mukha ka sigurong shit at nagpapahipo sa tl mo…kung makapagsalita ka,
    magaling ka sa Qa i i know bobo ka rin..tanung mo sa syota ng bayan dahil siya nasa bahay ko kagabi hahahah unfaithful?

  210. antimasker says:

    dEVILSADVOCATE? OR youre the devil???

  211. lavapalooza says:

    bonax bisaya ka…

  212. antimasker says:

    to plasticman
    eh bakit ikaw lang ba may karapatang mag-net gaga
    ang dami mong sinabi pero ito lang ang dapat mong malaman…
    Kung matapang ka talaga pakita mo mukha mo…….
    Mabulaklak ang mga sinasabi mo…Mawawala rin yan lahat sayo…At ililibing ka sa ilalim ng lupa kung saan ka nararapat…
    Dhil ang katulad mo ay gusto lang mapansin…
    Kunwari ka pa if i know nakikipagsex ka rin sa kung sino-sino diyan…achup

  213. antimasker says:

    To galit sa utak ipis
    ang kapal ng mukha mong magcomment sino ka ba? sineswelduhan ka rin lang,,,kapag wala ka na rin diyan mas masahol pa sasabihin mo..
    kung talagang naawa ka sa nawalan ng reklamo sana hindi ka na lang nagsalita..
    Dahil sa totoo lang di kailangan ang opinyon mo kasi ka lang sa mga dumi ng kgb na kahit anong oras pwedeng walisin palabas….MUkhakangpwet

  214. angelficker says:

    Ms botswana balita ko binebente mo katawan mo magkano ka ba?Di ba mahilig kang manghipo ng mga etits ng tm mo?baka mukha kang pwet ng lolo ko?

  215. assahole says:

    Plasticman kilala kita,,,
    Para kang bata kung magreact…kung makapag-utos ka para kang isa sa mga supervisor ahemmmmmm…
    wag kang magsalita kung wala kang magandang sasabihin dahil sa totoo lang..wala ka namang naitulong sa mga…taong natanggal dahil puro ka lang satsat,,,
    para kang nagpapakaputa para sa wala…yun lang yun kaya manahimik ka na lang..

  216. mami says:

    Ako nag-resign dahil manyak yung tl ko actually nun pa yun nung infonxx pa sila. Di sa pagmamayabang maganda ako at maganda ang katawan.
    Niyaya niya ko may inuman daw sa hauz nila with the rest of the team after an hour wala pa ring dumating lasing na ko ng mapansin kong wala na akong saplot sa katawan at kinukunan ang maseselang bahagi ng katawan
    ko. pagkatapos nun. tsaka niya ko ginamit.
    mabuti na lang lasing din siya at nung magising ako binura ko yung video. Hindi ako humihingi ng simpatya pero sana mag-ingat kayo dahil pagkatapos nun tinakot niya ko na may iba pa siyang kopya kaya sa floor hinihipuan niya pa rin ako..may time nga na nagamit niya ko sa meeting room.kaya after that incident nagpasya na kong umuwi sa probinsya.
    Sa tl na yon kung nandyan ka rin mamatay ka na sana.
    Sinira mo ang puri ko.Nagsisisi ako dahil 18 pa ako that time.

  217. angelficker says:

    kung sino ka man mami sana makita kita dahil kung totoo yang sinabi mo tanong lang nasarapan ka ba? haha

  218. aagwan_mo_pa_ako says:

    Why wait for the 3rd lay off, mag-resign ka nalang para matapos na ang paghihirap mo. Goodluck!!!

  219. aagwan_mo_pa_ako says:

    To: Baklang hnd halata (gwapo kc)

    Why wait for the 3rd lay off, mag-resign ka nalang para matapos na ang paghihirap mo. Goodluck!!!

  220. bakit says:

    bakit naisama yung manyak na tl ng us voice? diba pang SMS lang ito?

    hi to chewbacca, 10, chuck norris and pgma.

    you rak..rakenrol!

  221. masamamagsinungaling says:

    Ang dami mong chuvaeklavu kung sino ka man huawg kang gumawa ng kwento day. Ikaw rin, baka magsisi ka. Amff

  222. kgb says:

    to defectah

    Guys i think yung blog na to para sa mga problema ng mga na layoff
    Bigla nlng and daming wlang sense,
    its like im reading a blog for high school students.
    Give sympathy nman sa mga na lay off.

    PS
    Bos Gee, pwde bang lumipat nlng ulit sa team mo, best tl ka for me eh

  223. _oderhalfnicarlrayala_ says:

    haha sori for mah name..wula lng naicp q lng..sayang crush pa aman..kaya lng..tsk tsk cute ka pa aman..

  224. _oderhalfnicarlrayala_ says:

    anu daw?!haha parang mali-mali ung nisabe q sa msg q..tipsy ata aq ahh..hehe nwei wat i min is sayang crush pa aman kita kaya lng..aun..haha geh poh c yah nlng sa floor..

    wula lng..daan lan..

    chill!ayt?

  225. KAtherene says:

    Wala lang…. Ingatz t u lahat. sana wala ng tanggalan….

  226. yyyyyyyyy says:

    sfffffff

  227. kgb says:

    Its as if you’re really concern about the lay-off your also an asshole in your comments.
    Tsk tsk Tsk
    bulls-eye!

  228. kgb says:

    Why bother giving opinions about the lay-off you can’t even help those people even if you give your trying hard expired words you still look like a fuckshit kissing your boss’asss

    -defect

  229. kgb says:

    Why bother giving opinions about the lay-off you can’t even help those people even if you give your trying hard expired words you still look like a fuckshit kissing your boss’asss

    -defectkah

  230. friendster says:

    guys, why are you acting like that. instead of fighting against each other and proving that you’re better than others by degrading them, why not give those people who were laidoffs some advice and give encouragement to those people who are still working in kgb but losing their hope because of the “rumours”.

    My college friends told me that i should not enter the call center industry because people there are immorals. And based on my observation it’s somewhat true. I understand that it is due to some physiologic needs. People are becoming immorals because of needs. But guys, you can change their perceptions by NOT acting like you’re acting like now. I don’t have anything against people who are working in call centers. Honestly, I envy them. So, please stop acting like immatures. Prove them that you guys are professionals.

  231. kgb says:

    Who’s immoral by the way?
    Well as i see it, in every industry there are people like these, talking dirty, feeling guilty, expressing
    their prides,obnoxious and dog extravagant. ooppps
    You don’t have to worry about it they know what they are doing,
    Opinions are not allowed here.
    Just shut up and read, that’s what they feel.

  232. para sa ikatatahimik ng lahat…aaminin ko na,,,hindi talaga ako c “Baklang hnd halata (gwapo kc)”..serious..hindi nmn kc aq gwapo…cute lng ako…kasi kung gwapo ako, eh di sana natanggap ako nung nag-audition ako sa starstruck!!!! tsk tsk tsk..aaminin ko na kung sino crush ko:

    (WAVE 1):
    Danilo Mengote;
    Bruce Marvin Lopez;
    Ronan Mendoza (kamuka nya raw si Rico Yan);
    Michael Quilantan?;
    Mark Laquigan?;

    WAVE 2:
    Raymond;
    John Michael Elvinia;
    Bon Mark Bacera;
    Frederick Laureta Manuel;

    at siiiii mR. Sungit (masungit sya…sobra)..

    Yan, cnabi ko na kung cno mga crush ko kaya please stop thinking na ako nga si “Baklang hnd halata (gwapo kc)”…..please lang…ayokong masira ang pagkkaybgan natin..
    sana wag na nating tong pag usapan…

    To: Baklang hnd halata (gwapo kc)

    please watch your words..maraming inosenteng cute ang nadadamay eh (ako yun zempre)..

    hanggang dito na lang,,nuod pa ko Naruto Shippuden Episode 114 (The Serpents Pupil)…

  233. kgb says:

    Excuse me my last post was
    Guys i think yung blog na to para sa mga problema ng mga na layoff
    Bigla nlng and daming wlang sense,
    its like im reading a blog for high school students.
    Give sympathy nman sa mga na lay off.

    please dont use my username.. originality naman

  234. naghihingalo says:

    hindi naman talaga nalulugi ang sms. nagtitipid lang. kaya imbis na tayo ang bayaran, nilipat na sa web lahat ng sms. kung hindi preso ang nagpprocess, work at home at only 5 cents per response. smart diba?

  235. dereq says:

    pa add sa friendster [email protected].. kung matalas ang pakiramdam at mata mo eh kilala mo ako.. im now working sa rcbc makati non voice as risk management agent.. of cors galing kgb laguna na na lay off sa 2nd batch.
    mas ok sweldo at pwede sa lahat ng office at in demand.. well, masasabi ko lng.. nasa diskarte nyu pa rin yan wak na kau mag reklamo.. gud pm.

  236. words_stronger_than_your_gun says:

    ang masasabi ko lng ay every action has an equal reaction. we all know dat life is unfair but isnt it a bit tooooooo unfair pag biglaang ma re hire ung may mga work na? dats d condition kgb has given. i think it’s a bit too unfair. sana di dumating sa point na magkaroon ng equal reaction na makakasama sa company. i hope every1 in kgb gets dis msge. So all we hope now is na maibigay n lng ang sep pay sa sept for d best kahit na alam nating lahat na ung 2nd batch ng na lay off ang pinaka kawawa. its a bit too unfair bcz its a careless decision (kung alam lng natin ganito eh di sana di na tau nag apply), we didnt hav an option of not signing d contract as my lawyer friends and relatives said we shouldnt have signed it(dahil nauto tau), we r left hanging in d air (dahil wala naman trabahong meron agad agad at madali), expect nothing better to happen (mahirap na ang trabaho dahil queieng at super strict at may tax na ang bonus / walang assurance ang rehirement at hassle kc panu pag may work kana? babye sep pay!), panu kami mahahire eh 3mos ang nakalagay sa coe? (anu yan torture?). ang mga taong may masamang loob lng ang takot. im not in control of our situation ryt now but i swear and i knw God will permit me that if it gets any worst dan this der wud be an equal reaction.. gudmornyt! rok`on

  237. msbotswana says:

    Oi magsi trabaho kayo ng maayos hindi puro pag-post ang ginagawa nyo d2! bwahahahha!

  238. JUNE 21 NA!!!! says:

    Redundant! Redundant! Redundant!
    Hehehe tagal naman nakakainip…

  239. dereq young (frederick), pag inadd ba kita, iaapruv mo ko? view ko na lng profile mo, tpos add mo ko…..kamusta ka na? isa ka sa mga performer dati db? hnd kita nakilala sa primary profile mo…ang gwapo mo talaga!!!!!!

    sa mga na lay off, if you’re still looking for a job…

    My hiring nga pala sa teleperformance sa paranaque..nid nila marami csr’s….here’s the number (02) 8286855.. gud luck po….. :-)

  240. dereq says:

    di naman kita nkita sa mga views ok.. pm mo n lng ako ha.. tnx

    s> desktop gaming pc rig 29k..
    katas ng kgb ito..

    amd x2 5000 2.6g with orig hsf – 2.3k
    asus m3n78-vm (am2+) – hyperstransport / ddr2 1066 / 1 pci-e / 2 pci / heatsink / x4.x3 capable 3.2
    2 x 2 gig ddr2 pc800 with copper heat sinks – 1.5k
    160g seagate 7200rpm with bay fan & internal fan – 1.5k
    hec 500w ab – 1.8k
    msi nx8800gt oc edition (with 4 pipes heatsink with fan) – 3.9k
    icute 7 casing – front bay open.close enable / 240mm fan on side / 2 x 120mm fan – 1.5k
    dvd/cd rom – no a writer – 0.3k
    19″ samsung 920 widescreen 6.0k
    5.1 logitech speakers – 9″ subwoofer 2.5k
    UPS powercrom 625w – 1.5k
    2 headsets – 0.15k
    wireless mouse and keyboard combo – 0.5k
    4 usb port
    nokia usb charger
    usb extenstion (1m)
    .3mp camera
    joypad with analog
    mini micro sd memory card reader
    bluetooth
    extra cables and wires – 0.5k
    complete with cables / wires / installers
    free norton antivirus with 10 yrs expiration date, hacked xp with free updates, pre installed games assassins creed, far cry 1 & 2, dota, cs source, nba 2k9, prine of persia, cabal, ran online, latest drivers for mobo/video card/sound card.

    click here 4 pics –> http://tipidpc.com/viewitem.php?iid=3626604&page=

  241. lalakeng halata (kc gwapo) says:

    elo

  242. Ang Nagmamatyag says:

    The air of uncertainty is here again. It seems that Mr. Redundancy is here to visit us once more. Whose lives are going to change? Truly, the fear of losing a job, even though temporarily, always hits us even during our slumber. The follow-up question is “are you ready?” If in that case, you’re not, then expect a moment in your life that is full of bitterness and misery. People always say that “life is unfair”, true, but what people always see is the NEGATIVE part of it. Isn’t it fair enough to think that the POSITIVE side of life is always there, waiting for you to see?

    I’m still one of the agents here, and as what I see, we’re still struggling to get a high volume of messages. Rumours about the account’s closure are always there. Lay-off – possible. However, I’ve learned that you need to accept the outcome of the things to come, especially now that our job is at stake. You can always rant your negative experiences, but nothing is going to change unless you, yourself, will start the CHANGE.

    CHANGE:
    -your negative views about your work
    -your OLD and PATHETIC work attitude
    -to a new and BETTER you
    -from being a pessimistic hag to an OPTIMISTIC soul

    This is it for now… Remember, “Ang Nagmamatyag” is always here to watch.
    Good luck!

  243. na-view na po kita..add mo na lng ako…. :-)
    galingan mo jan sa bago mong work ha…mamimiz po kita…. :-)

  244. boy laglag says:

    menopausal baby… kilala kita….

  245. fan ni "evorah jehan" says:

    miss ko na cya..san na kaya cya?

  246. Permanent Lay-off. Temp Lay-off. Recall. Startalk. says:

    Sa mga na temp lay-off (2nd batch), hwag na muna kayo maghanap ng trabaho kung ako sa inyo. antayin lang ang sulat at sa july 6, mapapadpad ulet kayo sa kgb_Pilipinas.

  247. anu ung sulat sa july 6? says:

    pakibasa name ko para sa tanung.. tnx

  248. 666 says:

    ASA nmn n bbalik pa s work. 1 lng meaning nyan redundancy na!! sa wakas!!! ntakot s mga ngdemanda kya bglaan. ang balita d sumipot KGB sa 1st hearing pra dun s mga ngreklamo s kanila. ntakot n mgbayad ng malaki kya mgbbgay n ng redundancy ang wlng kwentang kumpanya.

  249. dude says:

    **** SORRY FOR THE INTERRUPTION SA THREAD!!!

    d ko lang mapigil sarili ko.. *peace*

    omg! omg talaga huh?! hahaha… sa mga MAPANGLAIT kong dabarkadz sa team5.. HUBSNITED K!.. hahaha.. (alam nyo kung sino kayo.. lalo na kay _tot at _dor.. :) mwah!

    i’ll tell d truth na..

    MINSAN (emphasizing minsan as in for a VERRRYYY short period of time) sa buhay ko naging CRUSH =PAGHANGA= ko NOON (emphasizing noon as in very long time ago even before we guyz met!) ang syota ni THE GRINCH (code name)… My gosh! d ako makamoveon sa shock.. so it’s confirmed. (nakita ko pics nila) sila nga?!!!! hahaha.. i’m not JEALOUS!!!.. narealize ko lang na ang SALBAHE ko! as in UBER BAD!!! hahahaha.. my gosh talaga! akalain mo un oh.. it made me think na….

    “MAY PAGASA PA PALA AKO SA ULTIMATE CRUSH KONG SI JAKE CUENCA or sa kahit na sinong member ng fave band kong KENYO?” wahahaha.. nyahahaha..

    amishoo guyz!

    WORLD PEACE!!! :) :) :)

    d na ko magpopost ng bad,,.. :)

    ang moral lesson lang: (para lang mairelate sa thread)
    NEVER LOSE HOPE! sa mga nalay off, KAYA NYO YAN! isipin nyo na lang si the grinch.. peace! :)

    **** OK BACK TO THE THREAD..

    signing off…
    mitchibog! :) (ayan naglantad na ko even if its sooo obvious kahit noon pa.) :)

  250. mad at you says:

    A lot of people received either a letter or a text from kgb (including me)…that we have to call hr to confirm that we will be able to report to the office on july 6. Otherwise, we will be charged with “JOB ABANDONMENT”…pero, oo nga, may mga rumours na umiiwas cla sa mas mlaking babayaran sakaling sumama lahat ng tinanggal nila at manalo s kaso. Sa akin lng, kung hindi kau sumama s mga nag file ng kaso, punta kau…punta taung lahat…nang s gnon, mlinawan natin ang pakay nila. No need to say really bad things bout d company kc nakinabang din nmn tau eh….and makikinabang p ulit pag binayaran nga tau. Just let them and let ourselves move on…dont be bitter bout d fact that they’ll let us go. We have our own abilities and i believe you’ll land a job in time… Kitakits mga folks sa june 6….yehey! tempo lay off reunion ‘to! God Bless s ating lahat!

  251. Hasmine says:

    Does anybody know a call cener in Laguna? please let me know okay. thanx.

  252. accuracy says:

    guessing game na naman pala sa kgb! baket kase di na lang i lay down ang baraha nila. kung magtatanggal sila ng agents, might as well give them notice as early as now. para di na maulit un nangyari sa 1st and 2nd wave… caught unaware ang mga tao. nagpa-process ka ng message, then all of a sudden ipapa- log off ka? and for what? to be termed?!!! that’s b*llsh*T! ano? ginagawa nila tanga mga tao?

    masyado sila mahigpit sa accuracy, pero sila di accurate sa pagbibigay ng details.

    kaya sa management ng kgb… lay down your cards! para matigil na ang mga rumors dyan. it’s for your own good also. how can u expect your agents to work well, kung lagi na lang sila kakaba-kaba na one of these days tatanggalin na din sila!

    sa mga pinagre- report sa july 6…. GOODLUCK!

  253. kgb says:

    may point ka dyan, accuracy!

  254. Carl says:

    carl, there o!

  255. HAHAHA! says:

    anung pngrreklamo nyo n accuracy. as f nmn accurate tlga pngbbagay nyo n mga sagot. to think ilan lng qa n knkuha s mga pnprocess nyo at alam nyo kung anung araw qa day nyo. wag kyo mgreklamo kung my fail kayo ibig sbhin wla kayong karapatan mgwork. CGURO 0% QA NYO KUNG D NYO ALAM KUNG ANUNG ARAW QA DAY NYO. MGA BUGOK!!!

  256. train times says:

    problema mo? hahahaha! cguro laging 0% qa mo…

  257. HAHAHA! says:

    Mukhang tinamaan at ngreact. hahahaha! kapit maigi bka mwlan k ng trabaho e ang bulok bulok mo. dka umubra s ibng company pg naalis k s kgb. hahahaha!

  258. dude says:

    hep! hep! hep! pwede ba kong sumama sa reunion sa july 6? hehehe… happy bday dunkenivy at _dor! (tama ba spelling ko?) basta alam nyo kung sino keo.. hehehhe… san ba tayo sa july 6? basta kahit ano mangyari sa july 6? dabarkadz pa din tayo at lovez na lovez ko team8s and batchm8s ko!!! LAHAT! kahit inaaway ako at pinapaiyak nung iba jan.. har! har! we’ll see each other again!!! Disney Land tayo.. or LOndon.. team 5! kitakitz! :)

    signing off…
    mitchibog! :)

  259. dude says:

    wooops! mali pala sinabi ko.. Hindi pala inspiring.. I’m so sorry! My bad! guyz, kahit anong mangyari sa July 6, either good or bad, never frown, God will NEVER let u down. As long as alam nyong wala kayong ginagawang masama and u did ur BESTS (madami eh) God will always help u…

    Parang ako, kamusta naman mag pa-five months na kong tambay… malapit na kong maging REGULAR…. REGULAR BUM!!! huhuhu.. pero kahit ganun, think positive! para kong student! LAGING NAHINGI NG BAON TWING MAY LAKWATSA! hahahaha.. at least d ako pinapabayaan ni God! whahahaha… I’m soooooooo…. TIRED of doing NOTHING!!! huhuhu..

    sa mga wala ding magawa, guyz, facebook na lang tayo.. visit my pet bebeko on pet society. Payamanan na lang tayo sa poker. at tulungan nyo kong magtanim sa farm buddy! hahahaha..

    yan ang buhay….. BUHAY TAMBAY!!!

    :( :( i super miss team5.. :( :(

  260. dude says:

    wooops! mali pala sinabi ko.. Hindi pala inspiring.. I’m so sorry! My bad! guyz, kahit anong mangyari sa July 6, either good or bad, never frown, God will NEVER let u down. As long as alam nyong wala kayong ginagawang masama and u did ur BESTS (madami eh) God will always help u…

    Parang ako, kamusta naman mag pa-five months na kong tambay… malapit na kong maging REGULAR…. REGULAR BUM!!! huhuhu.. pero kahit ganun, think positive! para kong student! LAGING NAHINGI NG BAON TWING MAY LAKWATSA! hahahaha.. at least d ako pinapabayaan ni God! whahahaha… I’m soooooooo…. TIRED of doing NOTHING!!! huhuhu..

    sa mga wala ding magawa, guyz, facebook na lang tayo.. visit my pet bebeko on pet society. Payamanan na lang tayo sa poker. at tulungan nyo kong magtanim sa farm buddy! hahahaha..

    yan ang buhay….. BUHAY TAMBAY!!!

    :( :( i super miss team5.. :( :(

    signing off…
    mitchibog! :)

  261. kgb says:

    sige inaamin ko na ako yung bida sa planet of the apes at wala talaga akong simpatya sa mga na-layoff nandito lng ako para magpromote ng part II
    Hi sa boss ko kung buhay ka pa dahil mamaya sasaksakin kita sa p**t hahaha

  262. Dotan says:

    oi ano pa inaantay nyo jan? signup na for dota at cs. ipagtanong nyo na lang sa floor yung sign-up sheet. ingat lang baka yung para sa ot yung maibigay sa inyo.
    to dude,
    wag masyadong madrama
    baka puro soap pinapanood mo
    wala namang dramahan sa sponge bob at mr bean ah?

  263. dude says:

    hmpf! at sino ka huh?! hahaha.. i hate you! bleh! hahaha.. chos! ano yang dota? as in gg? hahaha.. may drama sa spongebob noh?! pag namimiss nya si patrick! at sa mr. bean, pag miss nya si teddy! hmpf! wak k na kumontra! bleh! :p basta, i miss team5! hahaha..,

    signing off…
    mitchibog! :)

  264. confuse citizen says:

    sana, nagbibigay ng clue yung management kung anong possibleng mangyari sa sms account. ready naman po cguro kami kung ano man yung decision. ang samin lang sana kahit pano may accurate and sure info sa kung anong pdeng maganap.. either on july 6 or the following months. pra mapaghanda na din namin.. mhirap kaya yung nangangapa.. yung napapaisip kung may trabaho ka pa kinabukasan.. sana maisip na lang po natin na hindi lang mga empleyado or sabihin na natin agent ng sms ang nagaalala. pati pamilya ng mga agents na yan nagwoworry din.. marami ng naapektuhan sa mga spekulasyon at nangyayari sa loob ng kgb…… sana masabhan naman kami kung ano tlaga pwedeng mangyari. yun lang. salamat!

    may GOD BLESS US ALL

    :)

  265. to kgb says:

    sino TL mo? baka naman si hubs eh nag resign na yun!

  266. srcc says:

    ang jojologs naman ng mga tga SRCC, parang palengke lang at tabloid posts nyo. may bday greetings at my love life na kwento pa. Hahhahaha!!!!

  267. dude says:

    inggit? wak ganun.. babatiin ka din sa bday mo.. hahaha.. bleh! *peace* :P

    to Hasmine:

    Teletech in Sta. Rosa and Convergys.. My friend told me that there’s also a call center in Canlubang.. M not sure.. :) You may try.. (oha, pang nearest match) call centers in Alabang Northgate.. =)

  268. kgb says:

    Sige mag-apply ka sa convergys para mapaglaruan ka ng baklang interviewer ahahahhah

  269. kgb says:

    try niyo din sa teletech ng para mamura mo yung interviewer hahah sobrang bobo

  270. kgb manager says:

    mawawala na ang sms base sa gusto ng mga tm ng da.
    yun lang wag ng umasa please.

  271. duh says:

    puro kayo nonsense.

  272. bumblebee says:

    How can I join those who have already filed a case against KGB? Is it an individual undertaking and if so, how does one do it? What KGB did to those employees in the second wave was tantamount to unfair labor practice. It’s better if many will file a case against this company.

  273. indian411 says:

    Sana makapagfile din yung mga nag-resign na hindi nakakuha ng backpay pati na yung mga pinilit magresign at niloko ng company

  274. hablaspanol says:

    tm ko kamukha ni dennis padilla hmp

  275. opladi oplada says:

    ako tl ko crossbreed ng rakista at bakla! si jet pangan pag nakatagilid. si john lapuz pag nakaharap.

  276. thx! says:

    Ako naman tl ko mataba, kamukha ni soxie topacio!!!Go Jeckpots!!

  277. kgb (original) says:

    KGB has reported 2 cases of H1N1,
    but nothing to worry about according to WHO
    because only swine agents will be affected.

    -WHO

  278. dude says:

    hahaha! nice one!

    to kgb (original):
    natawa ko dun ah… hahaha.. galing! :)

  279. kgb(original) says:

    hi to my tm that looks like my ass

  280. to kgb original says:

    mukha ka rin bang swine o hog?
    hihihi

  281. seekingsoulmate says:

    hi sa crush ko aaminin ko na crush kita kahit di ko alam pangalan mo wala na ko sa kgb pero sana maalala mo ko kapag breaktime 5mins before your shift kamukha ka ni bamboo

  282. Eponine says:

    Mabuting tao ang TL mo thx! Wala kang karapatan sabihin yan coz you do not know him well yet. Ang kitid ng utak mo!

  283. jai ho says:

    To thx!

    wag ka sana manlait ng ibang tao..khit papano, matuto kang rumespeto..perfect ka ba? hnd sya mataba, malusog lang sya.. tumingin ka muna sa salamin bago ka manlait ng kapwa mo..ako nanlalait ako ng mga taong masama na ang muka, masama pa ang ugale (hnd na kasi neutral) mabait nmn ung TL ng Jeckpots eh…sana lng wag mo na yun ulitin sa iba o sa khit sino..

    sa mga tinext, kita kits sa july 6!!!!!
    magkano kaya ang separation pay?

  284. ngpasa ng letter nof intent says:

    kasam ko sa pinapabalik sa july 6. taena ngapasa n ko ng letter of intent kc gusto ko talga bumalik sa kgb khit hindi sa SMS account. lam nyu, kung anu mngyayari sa july 6, un ung mgsasabi kung anu posibleng mangyari sa account in the future. kung magrerecall cla ng agent, which is i think quite impossible at malabo pa sa sabaw ng pusit, then good para sa mga nasa SMS floor pa kc ibig sabihin unti unti nng nkakabawi ung account. pero kung malalayoff ung mga pinatawag then possibly na nakadown padin ang SMS account. dapat kc mglabas n cla ng accurate na status ng account para atleast mging ready nmn ung mga nasa loob. feeling tuloy nmin naun bagong layoff lang kmi dahil dyan sa july 6 n yan. wala nmn tayung dapat icomment n masama pa sa kgb, unang una pintikim nila tayu ng masaling trabaho at mataas n sweldo at the same time. hindi nila kasalanan ang economic crisis kaya lam ko pati cla hirap din. ang point ko lng sana mglabas sila ng accurate n stats ng company para hindi kakabakaba ung mga ntititra sa loob. madami kong friends sa loob na ayaw kong maranasan ung nngyari samin. kung babayaran n nila kmi edi better, atleast makakamove on n kmi at d n kmi ipupull out sa trainng kc employed padin kmi. hahahahaha. bdtrip, dami kong nasayang n job offers dahil dyan pero ayus lng din, madami nmn akong ntutunan eh.. hahahahaha.. bye guys. kitakits sa monday.. god bless po management ng kgb, kaya nyu yan.. for the sake of those people n gusto pa mgtrabaho dyan, lalo sa sms.. byers.

  285. easy says:

    guyz, easy! nagagalit kayo kay thx wala naman syang masamang sinabi. the word “mataba” is a descriptive word. anong masama dun? baka kung sinabi nya na sexy or payat dun kayo magalit. dahil nangaasar na sya. and yes mabait si boss jeck at baka kung mabasa nya yung sinabi ni thx eh wala naman syang masamang ikocomment.. da bah?

  286. mysterious but no homo says:

    bakit ba until now may mga taong hindi makarecover??? siguro naman my mga bago na kayong work di’ ba?? and besides, aminin nyo, may mnagawa din maganda ang kgb sa atin.. hi nga pala sa dakila kong crush, yung dating alaga ni aris mane… si sr01243 ata?? balita ko kay john ********* na siya eh… naku, crush ingat

  287. Hullabaloo says:

    wala pa ring pagbabago! lahat naghihintay pa rin kung ano posibleng mangyari sa july 6….

    pero maiba ako…sino itong tl na dumidiskarte sa agent nya? according to a reliable source, textmates na sila….

    clue? “Bueno, bueno”…. cge heto clue….ay hwag na lang… baka masabit pa ako “dyan”!

    alamin nyo na lang ang “ugat!”….un na un….. hahahaha!

    un agent… broken hearted daw?! baka si tl ang tagapayo…. peace man!

  288. putangkgb(employeestill) says:

    walang kwenta ang kgb sa totoo lang maraming buhay

    ang sinira ng kgb sa pagpaparesign ng mga tm sa

    ibang newbies na tatanga-tanga rin naman wala

    silang nakuhang backpay at yung huling sweldo nila

    di nila nakuha maraming issue ang nakabalot sa mga

    umaalingasaw na sistema ng company sana magkaroon

    ng katarungan ang mga taong nawalan ng trabaho lalo

    na yung sa sms

    Sabihin na natin na tanga ang mga taong pumayag

    magresign at nakalimutan ang bond contract pero

    sana nagkaroon ng konsiderasyon ang company na

    ibigay ang huling salary ng mga pobreng taong yun

    na nagpuyat din naman para lang sa wala hindi nila

    kasalanan na di stable ang company na yan,

    sabi nga nila merong law pero walang hustisya

    kaya sa mga mawawalan ng trabaho dahil sa kgb

    maging leksyon sana ang mga nangyari sa inyo.

  289. paktl says:

    sa mga taong galit kay thx anong karapatan niyong magcomment ng ganun sa kanya totoo lang ang sinasabi niya at may mga tl talaga na masasama ang ugali akala
    mo mababait ang kapal naman ng make-up at bad breath pa ang ganda sana hehehe paki-amoy mo naman bibig mo ang ganda mo pa naman sana

  290. tulo says:

    haha! c john *********!!! pota ingat,ingat s mga agent n pnpormahan nun. ang balita e my tulo tl n un!!! pra sa mgccomment s cnv ko e itanung nyo nlng s kanya. e1 ko nlng kung matameme ang hayup n un.

  291. kabuki says:

    Lupet nyo naman. Ang kitid kasi ng mga utak ng iba jan. Porket malapet lng ang TL sa kanyang agent nililigawan na agad. Ang babaho ng mga utak nyo. Tingin ung nagsasabe nun naiinggit lng kse cguro may gusto sya dun sa agents tpos ndi sya pinansin kya ayun naninira ng iba. Waaaahhh!!! Kawawa ka naman.

  292. haiz says:

    bkt inaaway nyo c tl john?!! ang bait kya nya. ^^

  293. tulo says:

    at pra s mga ngccomment n ngwwork p s kgb wag kayo mgepal d2. kala nyo kung cnu kayo mgcomment d2, akala mo my mga alam, clng mga nsa kumpanya wlang alam s mga ngyyari. my alam mga TL nyo, itanung nyo. hahaha! gngwa nlng kyo mga gago. bakit nga b ngresign c HUBS? hahaha! cguro nmn alam nyo n wlng improvement n ngyyari, andyan kyo e. pro kung ttnga tnga kyo wla tlga kyo alam. asan n ung marketing strategist n cnsv n hnire nla? my bgo b kyo commercial o promo, my improvement b? d rin n kyo ttgal. ilng buwan nlng kayo dyan. d nyo alam pnpsa n s mga work at home s UK at US mga trabaho nyo. s mgeepal pa e2 sau ,,l,,

  294. tulo says:

    @ kabuki and haiz. EDi itanung nyo ky john ********* pra mlman nyo 22o. hahaha! ipusta nyo p trabaho nyo. mlmng umiyak kyo. hahahaha!

  295. kabuki says:

    Kung manlait man kyo ng TL ung laitin nyo ung TL jan na payat na mukhang tarsier!!! Hahaha!!! Masama kasi ugali nyan. Maliban sa mangaagaw ng asawa tlagang masama tlaga ang ugale. Kht itanong nyo pa sa mga tao sa taas nung DA pa yan. Sana kng may matanggal sya ung mauuna. Sobrang arte ng TL na yan!!!

  296. haiz says:

    “clng mga nsa kumpanya wlang alam s mga ngyyari. my alam mga TL nyo, itanung nyo.” nu b tlga? my alam o wla?

    at pwde b wg mong craan c tl john!!!

  297. tulo says:

    @Kubuki hahaha! ampota my galit ka pla brad. hahaha! itanung nyo e ung anak ni john kupal *********. anu cnu p eepal dyan. akalain mo my anak ung panot n nano n un. no offense s anak nya, pro gnun tlga pg kupal ilabas baho bago p ulit mkpnghawa ng tulo s mga agents. ,,l,,

  298. leakage says:

    @ haiz npkabobo mo. tagalog n nga dmo pa maintindihan. e2 pra mdali pra syo. isipin mo nlng kung bakit wla n cna ruth, mabs, hubs dyan? clang mga pioneer TL ng UK SMS n galing ng MAKATI. c ********* andyan p yan kc wla ng ibng ppnthan yan, pnu wlng alam kundi iasa s tdo nya mga gwain. tingnan mo pnggwa nyan s tl station. mg browse s internet at mgbasa ng mga walkthrough ng mga games.

  299. gloc 9 says:

    si TL ko galing din siya makati. bakit andito pa siya? laki galit mo kay TL john.

  300. pathetic loser just like you says:

    manahimik na kayong lahat. mga bobo naman kayo. pati ako. mga wala kayong magawa sa buhay nyo magpakamatay na lang kayo. sama na rin ako.
    puro kayo bidahan ng bidahan. siraan ng siraan. eh mga bugok din naman kayo. parang ako rin.

    ang magcomment pagkatapos ng posting ko na ‘to, mamamalasin habang buhay, ,mamamatayan ng mahal sa buhay, malulumpo, at mapupunta sa impyerno pag namatay. DRAG ME TO HELL!!!

  301. pathetic loser just like you says:

    manahimik na kayong lahat. mga bobo naman kayo. pati ako. mga wala kayong magawa sa buhay nyo magpakamatay na lang kayo. sama na rin ako.
    puro kayo bidahan ng bidahan. siraan ng siraan. eh mga bugok din naman kayo. parang ako rin.

    ang magcomment pagkatapos ng posting ko na ‘to, mamalasin habang buhay, ,mamamatayan ng mahal sa buhay, malulumpo, at mapupunta sa impyerno pag namatay. DRAG ME TO HELL!!! PATI IKAW!

  302. Kakuzu says:

    Si john Bueno? Kilala ko kung sino yung nililigawan niya…. Alam naman ata ng lahat sa floor kung sino sya.. clue? Girl sya.. he..he.

  303. you perfect ????? says:

    sa mga nag cocoment ng negative about john *********.. grabe.. over na!!! nakakahiya na kayo!! grabe kayo kung manira ng tao. how well do you know john?? kung manlait kayo kala nyo sobrang perpekto nyo! and para sayo, TULO! pano mo nalaman na may tulo nga sya?? bakit nakatabi mo na ba sya?? eh sira ka pala eh!

  304. tulo says:

    @perfect kayo????? msyado kng epal. bkit pnu mo nlmng wla nkatabi mo nb c panot? hahaha!

  305. jack says:

    hay naku tulo siguro nakantot kana ni ********* kya ka ganyan. Bka nahawa ka sa iba at pinagbibintangan mu si *********. Alam ko babaero si ********* pero walang tulo un. Alam mu b kng bkit ko alm? kc nagalaw nya ako. oh anu inggit ka na naman. ang sarap sarap nya nga eh. pati sperm nya nga natikman ko na at masarap.

  306. jackbilangexample says:

    si jack na nag-comment na nakipagsex kay ********* ay isang halimbawa ng taong may tulo na, pero indenial dahil ang totoo siya si ********* hahaha may syphilis si john kaya sa mga nakantot niya kawawa kayo bulok na yang mga tutoot niyo

  307. msbotswana says:

    This thread is really getting out of hand. So much hatred is posted and I believe it’s not healthy anymore. To TULO and other guys there who are insulting peeps that are still employed, try getting a life by finding a new job. Hindi naman ata tama na yang ginagawa nyo na nagname-drop na kayo ng mga tao especially those from the management team. If you guys were really harassed & wronged by the people you just have mentioned above, why not confront them personally?

    If this is your way of moving on with your lives, then so be it. I feel sorry for you (the rude ones) that you have to settle for this cheap way of voicing out your ideas and feelings.

    For those who were asked to report tomorrow, 06 July at 5pm, I wish you all the luck. May tomorrow be a blessing and answer for each and everyone.

  308. baby face says:

    guys TAMA NA!!!! alam kong may galit kayo kay john, sa totoo lng, ako din (dati..) …kaya lng sobra na un….tingin ko hiyang hiya na sya sa mga lumalabas na isyu.. :-(
    *** to make both ends meet, stop blogging na lng ng mga walang sense na bagay.. panu kung kayo ung nilait at siniraan? di ba nakakahiya yun? nasabi nyu na ung gusto nyung sabihin, siguro tama na yun,,nalabas nyu na ung galit nyu..it’s time to move on..nakakahiya talaga ung nangyare..tsk tsk tsk…

    —bukas na ang pinakahihintay na event ng mga TLO, dun natin malalaman kung anung mangyayari sa atin at sa mga natira..sana lng good news yon…. :-)

  309. perfect kayo????? says:

    to TULO:

    excuse me? and sino kaya ang epal? teka lang.. nakapag aral ka ba? well i think not.. kasi napakasama ng mga pinopost mo dito. mahiya ka kaya sa sarili mo.. eh kung sayo pnag-gagagawa lahat ng mga pnagsasabi mo na negative kay john, what would you feel huh? lam mo, papansin ka lang eh.. hay naku.. magkaron ka namn ng kahihiyan sa mga pinagpopost mo dito. mabuting tao yung sinisiraan mo.. kung wala ka rin namang matinong ipopost dito.. might as well, don’t open this blog anymore!

    get a life!! and inggit ka lan cguro kay john.. hahaaha… loser!

  310. tanod says:

    humanda kayo saking nagppost d2 while at work! wag lang kayo papahuli dahil aatungal kayo sa sama ng loob!

  311. tanod says:

    If i see anyone on the floor posting their entries while processing SMS, talo-talo tayo ha.

  312. alex crisani says:

    The TEMPORARY LAY-OFF this company imposed without the 30 day notice is very much ILLEGAL.

    I did my own investigations and this company clearly violated the labor code.

    “Be it Temporary or not the employees are still entitled to the 30 day notice according to the labor law.”

    “What the company did is ILLEGAL”

    Given this facts straight from a lawyers mouth is an amazing discovery and did some digging up with DOLE, I found that kgb passed a letter of notice to DOLE just the morning of the said lay-off. Meaning the they laid off their employees first before they passed the notice of LAY OFF to DOLE.

  313. CAboodles says:

    I heard something from a reliable source. Ung mga TLo binigyan na ng redundancy. Tapos ung mga SMS agents need not to worry about aanything. tuloy ung trabaho. Tanggalin nyo na ung mga worries nyo na ma TLO din kyo. Maganda na rin daw kc ung volume. God bless to all.

  314. UP Law says:

    To Alex Crisani.

    Just a word of advice. Ask your lawyer friend the exact phrasiology in the Labor Code stating about this discovery of yours. Coz he might just be leading you on. It’s easy to say it’s illegal. But where in the Labor Code is his basis exactly? Or does he have other basis like actual cases? Ask that from him/her and post that here for everyone to read.

    For the meantime, and this goes for everyone, be wary and wise with lawyers. Coz some of them ( I say only some) are opportunistic leeches and are just out there to milk you of your money, taking advantage of your dire situation and ignorance. Better yet, check their credentials, where they studied law, years of practice, the cases they’ve handled, won and lost.

    Just my 2cents worth :-)

  315. predirowts says:

    SA WAKAS!!!
    Redundancy na rin…
    Talagang matira matibay lang. Ang nainip talo.

  316. naiiyak ako….huhuhuhu..
    nkita ko kc yung mga crush ko knina (mga pinabalik sa KGB para sa redundancy)..tingin ko, ayun na yung huling araw na mkikita ko sila:

    Frederick Laureta Manuel;
    John Michael Elvina;
    Jeros Demetria;
    Ken Noel Guttierez (yum yum! laki ng katawan!);
    Raymund Escauriaga.

    Hndi ko na kayo gaano nasilayan, kasi kumakain ako ng lunch nung dumating kayo.
    nakakapanibago kayong lahat, pero ang nararamdaman ko para sanyo, hndi pa rin nagbabago..

    sana dumalaw pa rin kayo sa KGB minsan…
    love you po guys!!! mamimiz ko kayo..kami nmn ang next for redundancy… (”,)

  317. so it is.. says:

    oh guyzz, finally, talo ang mainipin.. sana lang khit the company hanged you for a while, you should be thankful that they give what is due for us.. kaingit kasi u can expect less than 50k or more..
    sa nagcocoment kay TL John.. u shud think million times if wala kau baho.. u don’t even know the person, so why judge him like that.. i think he’s childish lang, but that’s him and let him be like that.. kay boss Jeck.. wag nalang kau mainggit coz he’s one of the remaining TL in SMS that i can tell na responsible.. kahit ask yu pa team 3 that’s why no one from his team ang na layoff.. sabi nga nakikita sa bunga yan.. enwei.. that’s my observation sa team 3..
    to the remaining agents.. wag bara bara ng sagot. 60 pesos yang paupo upo niyo per text.. let’s be thankful after all.. kapag positive outlook natin, success is just back of our door.. kaso.. minsan or most of the time super q’ng na..
    chao!!!!!!

  318. All is well that ends well…and the limbo of uncertainty is over.

    Now that everything is “normal”, I hope that everyone who were recalled for redundancy yesterday will move on. Its good that the limbo of uncertainty and the cloud of doubt that casts the KGB employees is now over.
    It is also good that KGB made good with its promise to give the people a sizable amount of “separation pay”, thou I know that for others, they will see it as a drop in a bucket. Nevertheless, one can start from it, regardless of how one views it.
    Now, what is left with the people in the KGB SMS account is to do good with their job. Its good that the text nowadays are a lot and it is almost always queuing, however, it is not a guarantee that it is a stable as it is. Reports says that 3000 people from Canada have signed to do home-based jobs to replace the salaried people from SRCC. If I am the owner of KGB, I will be having more profit if I will be paying on a per unit text as compared to the fixed salary I am paying the people from SRCC. Again, I am a devils advocate and I will never wish ill to anyone but this is an eyeopener for us to think about.
    Good day everyone.

  319. Haller says:

    so ano ngaun and comment ng mga tao?
    wla kau masabi ngaun ng masama noh?
    dun sa mga nagbibigay ng mag haka haka dyan eh pera lang pala katapat nyo.

  320. Haller says:

    make sure if you comment eh you have enough basis noh.
    Ignorance is very dangerous. You have to validate your information before posting. So ngaun ano reaction nyo? WLA kc mabibigyan na kau ng pay.

  321. e-go says:

    the stronger the ego.. the stronger the fall.. yan lng masasabi ko.. di pa naman kau mamatay eh. kung mag salita kau parang huling araw nyu na.. pakita nyu kaya nyu wak kau blogs ng blogs amf.. d2 natin nakikita kung ganu tau katatag.. ganun lng ba kau kadaling pabagsakin? amf

  322. blissie says:

    kawawa nman mga na-lay-off nitong july 6… ambaba ng separation pay… tsaka nsayang lang din yung oras na nalagi sa kbg_… dpat matuto nlang tyo.. yung mdaling trabaho nwawala… katulad ng SMS… buraot.

  323. blissie says:

    sa totoo lng malabo yung 30k na separation pay.

  324. blissie says:

    sa totoo lang hate na hate ko tlaga yung SMS… kasi ndi mganda yung nkikita ko sa mga tao dun.. anyayabang.. barok nman magenglish.. hahaha… pti trabahong pantmad yun eh… ang kinaganda eh malaki lng sweldo kesa sa voice account… sorry guys ha? reality yun.. peo di nman lahat barok…

  325. cullengot says:

    menopausal baby… ano pangalan mo?

  326. dude says:

    wow! i’m happy 4 those people. :) at last! magkakasep pay na kau PLUS may work pa kau ngayon.. oha! sabi nga nila “ang mapagkumbaba pinagpapala” awww! hehehe.. nice guyz! painom kayo! hahahaa! chos! :)

  327. Mr.Bates says:

    Tanod! hulihin mo ako. hahaha.

  328. San Antonio D. Monio says:

    Ewan ko lang sa iba pero sa akin okay lang na ma-layoff. Ayoko kasing magresign. Sayang separation pay. hehe.
    Tumaas pala volume ng calls galing Canada. Di ko alam kung bakit.

  329. Rasengan says:

    Cno si Menopausal Baby? Eh di si baklang di halata (gwapo kc)..

  330. \m/ says:

    @blissie mkhng DA ka, bgay k dun dk mrunong mgcompute e. @ Haller cguro isa k s ntirang nangingig n mtangal. cge hinga hinga k muna ng knti s mga su2nod n araw bka atakihin k pg pntawag kna ng HR. hahaha! Kmusta nmn ang premier nyu ngyn? hahaha! kakaiyak noh?!!! bwahaha!!!

  331. To blissie:

    hnd lht ng nasa SMS mayayabang…hnd lhat masasama ang ugali..at hnd lahat barok…

    pinakita mu na rin na isa ka sa may masasamang ugali sa Kgb..hnd ka dapat nagsasalita ng mga bagay na hnd mo nmn cgurado..kung makapagsalita ka parang napakabait mo..meron din nmng DA na mayayabang (hnd mo cguro napapansin yun dhil isa ka sa mga un)..sana lng be specific kung sino ung tinutukoy mo..isa ako sa mga SMS pioneer, at nung panahon nmin, marunong kming makisama sa mga DA at hnd kmi mayayabang..aminado nmn ako na merong mga bagong batch ng SMS na may ugali, pero hnd nmn lht ganun..wag ka na sana mag blog dito para lng manlaet…pati yung mga nananahimik na SMS CSR’s nadadamay.. GOD BLESS :-)

  332. ay kulit aman oh. di nga ako c “baklang hnd halata (gwapo kasi)”. ilang beses ko ng tinanggi yan eh.
    kasi, hnd aman ako gwapo. db? isa lang akong hamak na pulubi.

    miz ko na ang dti kong team.
    AJA!!!! Gudluck sa wave 3!!!

  333. x ravi says:

    cnu ka anti Ravi? do u really hate him? he’s stil in the business p pla, as a WHAT?….

  334. xravi says:

    To anti Ravi>> do u really hate him? he’s stil in the business p pla, as a WHAT?….

  335. Jackson says:

    blissie replied on Jul 7th, 2009 at 9:03 pm (328)

    “sa totoo lng malabo yung 30k na separation pay.”

    Isa ako sa mga pinalad na nabigyan ng redundancy last July 6. Pinalad dahil meron na kong work, makakatanggap pa ko ng separation pay. Malabo talaga ang 30K kung “separation pay” lang dahil ayon sa batas, we should be given 1 month salaray for every year of service. Sa batch na nabigyan ng redundancy last july 6, kami na pinakamatagal, 1 year lang. So ang separation pay lang namin is P13,500. Pero babayaran pa ng full ang 1 month namin kahit hindi kami pumasok. Tapos meron pang 13 month pay, tax refunds, SL & VL convertion so all in all, aabutin din ng more than 40K. Talagang malabo ang 30K na sinasabi mo Blissie…

  336. Proud to be SMS says:

    “sa totoo lang hate na hate ko tlaga yung SMS… kasi ndi mganda yung nkikita ko sa mga tao dun.. anyayabang.. barok nman magenglish.. hahaha… pti trabahong pantmad yun eh… ang kinaganda eh malaki lng sweldo kesa sa voice account… sorry guys ha? reality yun.. peo di nman lahat barok…”

    OO na, magaling ka na mag-english. ANG yabang mo. Ano ba trabaho mo? Directory Assistance. Ibig sabihin, tagabigay ka lang ng telephone number. trabaho ba ng masipag yan? Pasensya na sa ibang DA dito. Meron kayong kasamang magaling eh.

  337. SMS # 1 says:

    Anong trabaho ng tamad ang pinagsasabi mo Blissie? Cno ba ang mas maraming trabahong ginagawa? Bakit pag mga AUA questions pinapasa nyo na sa amin? Para malaman ng mga DA dito, pareho lang ang work natin. Lahat ng info na binibigay nyo like train times, phone numbers, address eh binibigay din namin through text. Mas marami pa nga kaming sinasagot dahil mga AUA na question kami sumasagot. Samga naasar sa SMS agents, INGGIT lang yan dahil mas malaki ang kinikita namin sa inyo.

  338. agent dati says:

    Para sa mga natira: Wag kayo padadala masyado sa mga pangako ngh tl nyo lalo na yung isang BINABAE NA nandyan. Sasabihin niya magbibigay siya ng pera sa top performer at papakainin kayo sa mamahaling restaurant. Check nyo maigi ang team fund ninyo at wag kayo basta pirma ng pirma ng hindi niyo alam kung san napupunta ang pera niyo. Matulad kayo sa amin. Walang nakuha. Ingat ingat lang poh. Hi to my former team mates./.. you know who you are..

  339. Haller says:

    Grabe ang galing magcompute ng mga ito. Parang alam na alam. Mukhang pera talaga.

  340. wahahahahaha says:

    ang pera nagmumukhnag ako minsan.. wahahahahaha

  341. TL says:

    Haller replied on Jul 8th, 2009 at 6:08 pm (344)

    “Grabe ang galing magcompute ng mga ito. Parang alam na alam. Mukhang pera talaga.”

    Pinaghirapan namin ang perang yon kaya dapat lang alam namin ang computation. Sabihin mo na kung ano gusto mo sabihin. Malamang ikaw TANGA ka kaya hindi ka marunong magcompute. Kahit highschool grad ka lang, minsan gamitin mo utak mo para alam mo kung niloloko ka ng kumpanya mo.

  342. qdesk says:

    Yang mga nasa qdesk akala mo mga diyos! Ang babastos makipagusap sa agents. Hindi lang kami makapalag kasi namemersonal mga yan. Lalo na yang alain! Kala niya cool siya, mukha kang tanga! Ulol!

  343. i agree says:

    i agree kay qdesk! haha!

  344. gwapo ako says:

    tx me 09153055985

  345. top_agent says:

    oh my goodness! akala ko ba may magtatanod para hulihin ang napopost while working? how come hindi nyo ko mahuli?

    i dedicate this song sa mga tanod ng floor:

    “come on and get me, get me, get me. baby im yours, come on and get me. =)

    i hope can post a recording so you can hear my wonderful voice. have a nice day guys! thx.

  346. dude says:

    i was in kgb earlier to accompany my friends applying for DA.. nagapply na din ako para lang makapasok sa loob.. and the result! bagsak! awww! bakit kaya? confident naman ako sa sagot ko eh.. yung city and state please.. hahaha.. namiss ko office.. the first thing i did when i entered kgb was to silip yung sms floor and magCR (just like before everytime we arrive).. i saw my team8.. kuya jhett! amishoo! hehehe.. i was waiting for ur end shift kaso na announce na samen na “thank u for applying, u may come back after 30 days” hahaha.. eh d uwi na kami dahil sawi at naghihinagpis ang aking mga kasama.. hahaha.. i wanted 2 stay kaso i have 2 show some empathy.. hehehe.. i miss u guyz! reunion! hahahaha..

    bat kaya ako bumagsak? tama naman spelling ng burgundy ko eh.. awww! hahaha.. lols..

    :) :) mitchibog!

  347. Haller says:

    TL replied on Jul 8th, 2009 at 8:39 pm (346)

    “Pinaghirapan namin ang perang yon kaya dapat lang alam namin ang computation. Sabihin mo na kung ano gusto mo sabihin. Malamang ikaw TANGA ka kaya hindi ka marunong magcompute. Kahit highschool grad ka lang, minsan gamitin mo utak mo para alam mo kung niloloko ka ng kumpanya mo”

    TL ka talagah….bkit tinatamaan ka? Well ung comment ko naman eh para lang sa mga nagbibigay or nagpopost ng impormation na di validated.
    Ngaun kung isa ka dun eh wla ako magagawa.
    Isa rin ako sa redundated pero, ako i understand. It’s a business move. Thankful nga ako at compensated ako.
    Nung kinuha ko ang last pay ko well explained ang lahat ng detalye. So, I don’t think KGB is a bad company. Walang lang magawa and company to avoid what happened. D lang naman KGB ang may ganito. Teletech, Accenture are on of the few.

    Un lang, masyado makitid ang utak ng iba. Wla ako masabi. If they will keep all of the employees eh lalo magkkaron ng problema. Mas marami ang maapektuhan. At syempre they have to protect thier business.

  348. BasagULO says:

    nakakatawa naman basahin ng mga post dito. Typical probinsyano. Gawagawa lang ng kwento tapos ikalat kahit hindi naman totoo. Sa mga wala na sa KGB good luck sa inyo lahat. Sa mga nasa KGB pa good luck din. Sa mga nag comment na walang katotohanan eh… good luck kasi babalik din yan sa inyo! Digital na karma ngayon. Sana mahuli yung nagpopost while on the floor! Galingan mo tanod!

  349. wahahahahaha says:

    waahhaahahaha

  350. freak! says:

    kakaloka mga posts niyo…why not try to be friends with the TLs and WORKFORCE para marealize niyo na kayo ang masama and hindi sila…kung makapagbitaw kayo ng salita kala niyo super kilala nyo na sila mula ulo hanggang kalulwa. sabagay nga naman, the dog won’t bark if he knows the person…arf! arF!!!!! bato bato sa langit, TAMAAN KAYO!!!! wahahahaha….

  351. Mr.Bates says:

    Tanod! Yuhoo.. Ang tagal mo naman akong hulihin. Hahaha.

  352. to perfect kayo666 says:

    go to hell makipaglampungan ka kahit kanino pero hindi mo pa rin mababago ang katotohanan
    pakshit ka
    mahalay ka

  353. karmadecoder says:

    to all of you na may hinanakit sa kgb dahil masama ang ugali ng management, nakikipagphone sex ang Qdesk kahit busy, may nanghihipong tl, bastos na tl, bobong tl. pokpok na employees. bayarang pokpok.
    play money,plastik etc
    move on
    someday kapag sarado na ang company na yan tsaka kayo umapela. dahil sa ngayon na employed pa kayo wala kayong magagawa baka ipabaril kayo habang naglalakad sa kanto ingat lang..
    para naman sa employees ng kgb malapit na kayong matanggal dahil magsasara na on november 27 2009 ang company na yan

  354. misteryoso pero hindi bading says:

    anu ba yan??? binati ko lang crush ko humaba na ang usapan tungkol jan sa feeling pogi at cute na si john *********…..bweno bweno,,,tutal, nawindang ang crush kong si miss zarraga,,, e lubos lubosin ko na… hi crush, musta buhay,,, hehehehehe….

    MR BATES: panu ka huhulihin ni tanod e tropa kayo????

    the hell with those team leaders na ang kapal ng mukhang maglaro ng mga online games at magbukas ng mga facebook and friendster accounts…. kaya kayo ginagaya ehhhh

    para naman sa mga tao sa workforce… mahiya naman, sabi sa manual, english only policy ang building natin, e bakit kayo nagtatagalog??? punyeta kaayo… lamon pa kayo nga lamon,, tapos para pa kayong gago kung magbigay ng break scheds….. putcha, imagin kkstart mu pa lang after an hour first break mu na idudugsong pa lunch mo tapos after 4-5 hours pa ang las break>>>> maga ulol mga tao sa WORKFORCE…

  355. misteryoso pero hindi bading says:

    peeps.. kilala nyo ba yung lalake sa workforce maliban kina alain (kalbong manyakis), liam (cute sana badbreath lang) at kay mike (simple pero mataray)????? jan aidrian ba??? ayon sa source, bakla daw yon???? hahahahahahaha!!!!!! kala mu gwapo,,,, bading pa la… may pinapakyutan nga daw e

  356. youknowmeee says:

    oo kilala namin yon!!!

    bad trip nga yon e. pwede naman kami sabihan ng maayos na mag textperts,, aba, pag babae inuutusan mataray, with matching hampas pa ng upuan, pero paglalake….. ANG LAMBING!!!! lalo na dun sa isang agent….Jason ata name nun

  357. kgbnezzzzz says:

    jason??? yung feeling gwapo na nakamotor???? yung bakubaku ang face???? the hell, yun pala yung lage sa tapat pa talaga ng workforce naupo…. yung ang kapal ng mukhang magheadset while taking calls….

    bading pala si aidrian…di ako magtataka kung bakit ganun xa dun sa jason na yun

  358. misteryoso pero hindi bading says:

    hi ulit sa crush ko… narinig ko na full name nya last monday…. hi abigail zarraga… tama ba ako????

  359. taho vendor says:

    tahooooooo!

  360. rumors has it says:

    to all remaining agents..
    don’t bother yourself about the rumours..
    just do your part..
    make every text worth a pound..
    lets be thankful that we still have job..

    wala namang perfect management right?
    instead na siraan niyo sila..
    why not change your own flaws?
    u can see other faults while you yourself can’t correct your own evil ways..

    im still part of the company..
    the volume is quite good compare before..
    it’s a sign that we’re doing good..
    don’t focus too much on cpt guyz..
    that’s why they changed our premier not because DA envy our salary, but because like them, we should give our customer the service they deserve..

    to the qdesk staff..
    it’s there personality eh..
    if they showed cruelty on some of us.. should we think that we’re lucky enough to think that we’re mature than them?
    c’mon guyz.. dapat wlang personalan..
    kahit anong okray natin kina alain, john, mike they can’t change it, coz matapang lang tau magsalita here.. of corz.. ung personal things dpat d binobrought up sa ofice, kaya sa mga close ng mga taong ito, hope you tell them that they had offended some of agents, and us agents, let’s admit our fault din..okay?

    tanod is right.. wag lang natin hintayin na may ma IR sa mga nag lolog in while working hours..you might never know the punishement.. hihihi..

    it’s our attitude and learnings that will matter at the end.. if you showed how arrogant you are here, then that reflects your personality.. i pity you.. no more away and why not use this thread to help other, like citing some info with other prospect job.. just some thoughts..

    o pano.. until next post.. after all happy ending din naman.. wla permanent na job.. so make the most of what we have..

  361. obtain_power says:

    to obtain power.. gagawa ka ng pangalan mo sa masama o mabuti eh its the same.. wak papa power abuse sa mga boss nyo.. gawa din kau ng pangalan.. titigan nyu kung kelangan wahahahaha \m/

  362. bading na bading says:

    @ misteryoso pero hindi bading, paq you ka!

  363. Ibubulgar ko kayo! says:

    sa mga bitter na na-redundant at sa mga bitter na hindi na redundant, ano ba talaga ang gusto nyo sa buhay nyo? Ang dami namang call center dyan mag apply na lang kayo at kung hindi sino sino ang tinitira nyo sa SMS…sa mga bitter na natira, bakit hindi kayo mag reklamo sa management ng harap harapan? bakit kayo ipababaril at pag aaksayahan ng bala, bakit hadlang ba kayo sa lipunan?

    Sa mga TLs, WF and TDOs na andyan pa, umayos din kayo…be a good example…wag puro pangako..TL1, kung nangako ka ng cash prize from “your own pocket” sa top performers ng team mo, aba anong petsa na? Pinag usapan ka na ng lahat…yung TDO mo, parang sya na ang TL ikaw ano ginagawa mo panay pagyayabang mo leche ka hindi ka magtrabaho puro kasinungalingan alam mo…ang box nabuksan mo na ba galing Thailand? Pinaasa mo ang lahat…sige umalis ka na tutal sabi mo madaming offer sa yo ng OM sa labas at VP naman ng PAL ang nanay mo..teka ano ba pangalan ng nany mo: Eduardo R. Ceniza, Beda B. Badiola, Jose Gabriel D. Olives o David A. Lim? Ay teka puro lalaki VP ng PAL lalaki din ba nanay mo? Kaya ka pala WATASHI!!!! Eh bakit B_ _ _na apelyido mo? Anak ka ba sa labas? Jejeje! Pa doktor ka nga! Sobra ka na mag imbento kala mo sa mga tao stupid? Jejeje Ãœ

    Sa iba pang TLs, be a good example kung hindi kayo naman next na ibu-bulgar ko dito…

    Ok until my next comment…umayos kayo ibu bulgar ko kayo! Jejeje! Ãœ

  364. HL says:

    Yan nahuli ako ni tanod. Goodbye kgb!

  365. dude says:

    wow.. saya naman d2.. puro “DA HU” portion.. ahehehehe..

    miss u guyz!

    mitchibog! :)

  366. JAX says:

    to: HL

    HL as is Halen Legaspi? Hmmmm????

  367. bubuchacha says:

    gugulo ng buhay nyo,, get over na..

    pero in fairness ang hirap mghanap ng tulad ng kgb sa sweldo at simple ng trabaho… ok nmn stats ko kaso talagang tanggalan eh,, lahat walang ligtas…

    hanap na lang tayo siguro ng panibagong trabaho talaga…

    tinggin ko, yun ang isa sa mga factor kung bakit yung tlagang masama ang loob, maraming sinasabi kasi kahit papaano OKEY yung account natin,, compare to other call centers baba pa magpasweldo…

    namimiss ko pa rin lahat all about kgb philippines sta.rosa,, try ko mgapply for DA account,, hehehe,, ksawa sa teleperformance…hahahaha

  368. Gossip Guru says:

    *Gossip Guru here, your one and only source into the scandalous lives of the SMS people:

    Warning to all SMS peeps, this can get very addicting. Anyway, this is just my first day and I’d like to take things a bit slow.

    Since I’ve mentioned the word “slow”, let me congratulate the CSRs for not being slow anymore when it comes to cpt. You guys are amazing. Applause! Applause! A lot of things are said here by different people we don’t even know. They are enjoying the privilege of being anonymous in this thread. Names have been issued. The question here is: “Are they even affected?” To some degree yes but not 100%. I don’t want to encourage everyone to exert more effort with their shameless literature. Gossip Guru suggests that you take it to the next level! If you feel you’ve been wronged by a certain person while at work, you report it to your TDO or TLs. Don’t be a loser. Don’t just stay quiet but remember you have to be professional too!

    Our Very First Item:
    People inside the closet. Their foul odors are beginning to stink. Being macho is no big deal here in our country. But when you obviously pretend that you are, that’s where the suspicion and problems arise. Careful my Little Rainbow Goddesses, you might destroy your Vera Wang gowns or get your ankles sprained while wearing those sexy Jimmy Choo shoes.

    *Who am I? That’s one secret I’ll never tell. You know you love me. XOXO, Gossip Guru.

    Feel free to e-mail me the deep dark secrets you know “[email protected]

  369. World Peace says:

    Mas masaya ang walang kaaway. Enough na…

  370. hahah says:

    oi gossip guru may blind item ako.. isang baklang TL na kamukha ni John Lapuz.. SIno to???

  371. nelson says:

    Gossip Guru, parang kilala kita. Kaw ba si Rai Pobreza?

  372. gud am says:

    nais ko po sanang malaman nyu na ako po ay inyung isang avid fan.. lagi ko po inaabangan ang mga yugto ng buhay nyu d2. wala pa po akong nalagpasan ni isang araw kakabasa na kapanapanabik na kwento nyu d2. hehehehe ty

  373. xravi says:

    yeah, ur ryt gud am… me din plaging nakatutok sa kwento nla… sad to say, hindi ko inaasahan na ganito ang mangyayari sa company nya… sayang!

  374. nuno sa punso says:

    @hahah hoy sang planeta ka ba galing? alam na ng lahat kung sino yan.. sus!

  375. facebookfanaticsabahay says:

    sobrang juicy naman ng chismax dito….

  376. magbabalut says:

    baluuuuuuuuuuuuuuut

  377. dude says:

    @ bubuchacha
    cha, kaw ba yan? ahahaha.. la lang.. just guessing.. lol..

    —–

    omg! bat ang daming lumalabas na bading.. ampf! ung crush ko pala bading daw?! arghhh! bat ndi halata? hahaha.. well, crush ko pa rin sya.. hahaha..

    next da hu… ahahaha.. off topic na sa thread eh.. hahaha.. bahala kayo.. basta ako, i uber enjoy reading! hahaha.. missin team5.. hahaha.. kuLetz :)

    mitchibog! :)

  378. kathy says:

    ang chachaka nyo! shu! jologs!

  379. hu d hell r u? says:

    go suicide!

  380. chaka says:

    ang dami nyong chorva! shut up na lang! magkakapera na kayo! be happy. bullsh*t kayo.

  381. TDO says:

    Hi everyone! I read all of your comments. I understand what you guys went through, not because i was saved from the 1st wave nor because I am part of the 6 July redundancy separation. Please don’t react violently, I know it hurts, it sucks. We shouldn’t lose our professionalism or our values as a person. We’re not perfect, we were all there to put food on the table. We need not backbite the other accounts, again, be a professional. If they have something to say about us, being from SMS, let them be, it’s on them. I hope you guys moved on, and continue to move on. It’s just unfortunate that it happened to us, again, let’s all move on. It’s not gonna be easy but it’s better than sour graping, back biting, and blind item-ing (btw, i enjoyed those. hehehe) people. Btw, I was with kgb for at least 3 years, do the math. I’m still happy, the people that I met, the lessons I’ve learned and all the experiences.

    TDO Wendy Dianne Tan.. signing off.

  382. Gossip Guru says:

    We will miss you Wendy.

  383. takatak boys says:

    Aids mamimiss ka din ni wendy. =P

  384. kgb (original) says:

    Nkktuwa lng, mula nung ngresign Andy pinagbwal na ang Yugatech sa office.

  385. idol says:

    Na lay off rin po ba si Wendy the floor walker? galing pa naman cya favorite o cya kasi galing nya pag nagpapatulong ako. Kakagulat naman kung ganun eh cya ata ang pinakamagaling na FWalker. Sorry kung maling Wendy yung tinutukoy ko hindi ko alam yung surname nya.

    Part ako ng 1st wave na natanggal kaya wala na ako balita. Teka yung Andy ba yung kamuka ni John Lapuz na TL? Natanggal din ba cya? Baket> Pakisagot naman po mga katanungan ko naccurious ako. thx!

  386. dude says:

    argh! kaya pala nalugi ang KGB.. i thought kakaiba service ng aking beloved (may ganun?!) company… meron palang CHACHA (ur mobile BFF) and it’s for FREE! hayzs.. maxado na pala akong late sa news.. sayang… mahal kasi ng per txt ng kgb eh.. ampf! sa mga natira sa ofis, GUYZ,KAYO NG BAHALA JAN.. hehehe.. :)

  387. agent X44 says:

    magkano ba makukuha nating separation pay? anyone??????

  388. Paquita Moe says:

    Well

  389. gudbay sa lahat says:

    sino may alam ng sss id & tin ng kgb? paki-post naman dito oh.

    salamat sa lahat.

    saka,

    thx for the memories kgb, even though they weren’t so great!

  390. stained_blind says:

    kgb’s SSS Id: 03-9158434-5

    Dunno their TIN…

  391. wadafa says:

    ambubu-bubu naman ng mga ntitira sa SMS account…
    walang kwentang account… pasarap na muna kyo jan.. nagaaksaya lang kyo ng panahon..

  392. JAX says:

    to wadafa– kung bubu ung naiwan sa sms eh ano ka? Tanga????

  393. babala:magingat says:

    isa lang ang natutunan ko: mag ingat sa mga taong tatahi tahimik at nagbabait baitan. paborito ng boss kasi sipsip. untouchable. saksakan naman ng palpak. nabubuhay sa kakahimod sa puwet. kilala mo kung sino ka.

  394. Jim says:

    nakita ko tong nangyayari sa office nyom sa callcenterhub.multiply.com me mga nakapost na mga callcenter na nagkaredundancy problem grabe pala nangyari sa inyo galing din ako dyan sa sta rosa matagal na ko nagresign,matagal ko na binabalak bumalik dyan buti na lang naka post ung site na to dun sa multiply,sabi meron din company na nagkaredundancy APAC daw pero hindi kasing lala nyo.suwerte nyo pa din ung ACS nabura sa mata ng tao naabo iniisip ko nga si bos lynn pedernal sa DA na asawa nung manyak na tm na nakasalamin na kalbo na me karelasyon na tm din nakipaghalikan ata ke merril sa team bldg nila sabi me nangyari ewan,kasi alam ko director sya dun e nalusaw ung kumpanya,oo nga pala gusto ko lang magchismax din si gee soliman malandi yan me nakasex na tl yan late 2008 pa yun nangyari! sya ata yung nagdala ng kunwaring torch sa floor noon tl na din sya nung panahon na yun-yan ang hirap sa kumpanya nyo mula noon hangang ngayon puro hangin at kurapsyon ang meron sana matuto na sila

  395. dual faced says:

    To Jim?!

    If you’re not 100% sure of what you’re saying, might as well keep your mouth SHUT! The word “ata”
    is so UNCLEAR. Maraming namamatay sa ATA! galing ka din ng Sta. Rosa? Good thing that you’re not here anymore – The company doesn’t NEED someone like you! The issues that you posted are so LAOS pare! Expired na! Wala ng bibili nyan kahit 50% off pa yan!

    Find something BETTER to DO!

    name-dropping (noun): the practice of casually mentioning important people in order to impress your listener.

    I’m NOT impressed!

  396. If you think you’re good, you should think again! again and again! just can’t wait to hate this person

  397. haller says:

    hay naku. wlang magwa ibang tao

  398. call boy says:

    brad gigimik ka ba? gimik tayo! san mo gusto?

  399. Gela says:

    Hi Jim! i think it’s not a chizmax anymore. heard it from different men who laid gee many times in bed. diba may sakit pa yan? sana maggamot na cia. i worked in a team at nagresign in january 2009 bago ma dissolve mga teams and i have seen kung paano yan lumandi kung kani kanino. kilala ko din ang sinasabi mong TL na naka sex niya. si george? yung mayabang na kalbuhin at may pamilyang tao? yun yung lalaking masyadong bilib sa sarili pero kasama din sa tanggalan. babaeng kwago din ang tawag namin pag dumadaan at nasa floor yan.

  400. poker faced says:

    Kung hindi nyo nakita wag kayong magsasalita! heard it from “different MEN” cumon! wala kayo don when that “thing” happened so magsi tahimik kayo! mga HUNGHANG! Lahat ng babae “malandi” iba’t ibang LEVEL lang. Si Gee sa isang banda may bait/tino yang natitira sa sarili, yun naman ang tingnan nyo pa minsan. Babaeng kuwago? maganda kaya sya! heller?! inggit lang kayo! pwes mamatay kayo sa inggit!

  401. Boom Boom says:

    ay nagbibitbit na ng sariling bangko! may gumaganon? alam mo gee soliman sa fans club mo na ang mga members ay si dual and poker faced na obviously ikaw din naman, mas bagay na bagay ang gamitin mong pen name ay SHIT FACED! kung ang basehan ng kagandahan ay ang pagmumukha mo di bale na lang. sige nga, anong tino meron ka? pinapatira mo pati butas ng mga dimples mo sa pisngi? so anong level ng landi meron ka ngayon? prominent masyado ang pagiging kuwago mo – yun lang yun! kaya dapat ngang mag effort ka sa kalandian.

  402. jaja says:

    ay si boom boom galit? bakit kaya?! pati ba dimples tirahin? bihra lang may magandang dimples (so sana naging dimple na lang si gee ganon?)kayo naman porke ba malandi masama na? huhuhhuhu! marami pa dyan hindi lang halata, open your eyes

  403. site-seeing says:

    ask ko lng bkit kpg layoff sa isang account sa kgb d n nla inaabsorb sa ibng acct?prng ayaw ko na tuloy magresign d2 sa compny ko..not so high salary pero d nla pnababayaan agents nla..well my nalayoff before pero konti lng at hindi umabot sa 600+ and the gud thing about this is that they were transfered to other accounts na bago…

  404. gudbay sa lahat says:

    to stained_blind: thx sa sss id#!

    i am neither a fan or a hater of boss gee. but i too have heard of the rumors. i think she’s someone na laging umiibig kaya ganun ang reputasyon nya. eh di ba, madalas ang pag-ibig makes us do crazy things.

    i also read something about boss mars here. puro pintas. pero alam nyo, she’s smart ha. i heard her talking to some tls & tdos, magaling sya. she’s also kind. muka lang aloof, pero she’s ok.

  405. james says:

    ano ‘to? opening pandora’s box?
    kayo naman. iba naman ang crazy in love sa talagang likas na ang..alam mo na.
    well ganon yata talaga. it’s the norm nga siguro sa mga mapaghanap na babae. it only shows kung anong klaseng babae din naman siya dahil sa mga lalaking sinasamahan niya. hindi rin naman maaayos. alam na nating lahat yun.
    basta ba boss gee if you really need a good lover may kilala ako! garantisado! swak na swak! harhar

  406. to site-seeing says:

    nagabsorb sila sa pizza hut. binigyan sila ng choice lumipat. magresearch naman ng maayos at wag puro tsismis o hakahaka pairalin.

  407. JJF says:

    gee soliman! iba ka talaga! dalawang taon na kong wala sa info ikaw pa din ang topic!? kilala mo ba initials ko? hahaha! wag kang mag alala, tatlo lang naman ang dahilan bat ka tinitira. una siyempre wala pa din nakaka beat ng record mo sa taas. pangalawa, ginagawa mo trabaho mo. pangatlo, yang mga nagcocomment na yan kung hindi bakla, mataba na walang gustong makipag sex! o kilala mo na ko? hahahaha!

  408. levi says:

    yucckk! nakakasuka naman ang pinag uusapan dito si gee soliman? oo alam lahat na inugat na yan dito sa kgb. naging syota din yan ni ‘tuu-uut’ sa itaas. alam ninyo din ba iyun?
    madaming magaganda at sariwa guys! wag na nating kalkalin pa baho ni boss gee. kahit di ninyo gawin yan umaalingasaw na siya. malakas lang loob na may mukha pang hinaharap siya sa team niya. sa isang banda,sabi nga nila epal at kapalan lang ng mukha. mukhang kwago-ugaling kwago. yan lang ang comment ko. adios.

  409. fishball vendor says:

    pot poooooooooot!

  410. no namer says:

    sus! (yun lang)

  411. Holly Golightly says:

    i just don’t get why some people think they’re above others just because of their job title…it’s just a job title…bottom line, we’re all hired helps…paid to do what we’re supposed to do…i’ve been in a lot of bpo companies…sadly, they’re all the same…
    case number 1: supervisors who know nothing about the account…god, you put this person against any csr…he/she’s gonna eat dust. shame.
    case number 2: csrs who management favours just because they were hired first…pathetic.
    case number 3: abuse of power…supervisors/csrs/oms/accms…ALL HIRED HELPS! it’s one thing to impose rules, it’s another thing to embarrass someone.
    case number 4: omniscient… you are not that smart, buddy. don’t believe everything you hear…just lucky, not smart, ok?
    case number 5: give head to get ahead… pity.

  412. tweeter flicker says:

    Some are just lucky not smart enough that’s why they still have their so called “jobs”
    Abuse of power? what power “you” think you have? you shouldn’t be in the company anymore dude! A great leader will constantly aim toward improving his self daily. We don’t see that on you!
    A great leader knows how to inspire people! pacute ka lang sa floor! A great leader uses the right words cause he knows that what comes out from his mouth matters. puro ka lang daldal! A great leader is not LAZY! hit your GOALS!!!

    you’re nothing but a crap Mr. M

  413. BadKarma says:

    The 600 agents would have been better off working in a more reputable contact center instead of KGB, a “call center” wannabe.

  414. copy paste says:

    tweeter flicker:
    Sino yang “M” na yan? si ********* ba yan? anak ng tipaklong sya na naman? hehe! sya nga ba? tingin ko sya yan e! yung kups na si ********* yung feeling magaling sa lahat ng bagay bakit ba natira yan dyan? mawawala ata yan kapag sya na ang nagresign eh mukhang hindi naman yan aalis ng kgb dahil mukhang wala naman yang pupuntahan, sa ugali nyang haup na yan! ang dami namang tl na dapat natira pero hindi dapat sya o sabihin nating hindi dapat “sila?” naku balakubak sya
    may bago na namang account sa kgb, parang ganito din last year maraming tao tapos early next year hehe! goodluck naman! aagos na naman siguro ang luha sa harapan ng kgb pero bago yun makaka christmas party pa siguro yung iba
    adios!

  415. copy paste says:

    sa boss ko sl nga pala ako mamaya hehe

  416. 666 says:

    potanginang andyan pb yang c ********* tulo. cnv ko n s nyo kulangot yan e. nko korek k dyan copy paste, wla ng ibng malilipatan yan kaya kapit tuko. bagay n bgay s kanya mukhang tuko.

  417. levi says:

    huaaaaaah! mukhang tuko at kuwago ang mga natirang tl dito sa kgb! ayos na ayos talaga! animal friendly kasi kumpanya natin kaya mega take care sila sa mga ito.

  418. sikret says:

    buti kayo sa voice at non voice ang work nyo kapag nakaharap lang kayo sa pc. kami sa IT kahit kalagitnaan ng gabi kapag may incident tatawagan at tatawagan ka ng mga hinayupak tapos required ka sumagot at gumawa ng action sa incident report. sana man lang kung may pakunswelo de bobo pero ni singko wala naman dagdag sa pay mo. beyond office hours na yun ah! sabi ng dev manager sa “other task” clause daw yun.

    TANGA mag aral ka nga. kahit pagtimplahin mo pala kami ng kape or pakamot yang tigang mong pekpek magagawa mo dahil sa clause clause mong yan. tangina ka tumanda ka sanang dalaga. walang kunsiderasyon

  419. barker says:

    PAAAAASEEEYO! PASYO!PASYO!PASYO! AAAAPAAASEEYO! AALIS NA O.. DALAWA! DALAWA! (dalawa pa lang nakasakay)..

  420. boss ni copy paste says:

    AWOL ka na tanga!

  421. batang x says:

    KGB aka ANIMAL PLANET

  422. Gossip Guru says:

    What is this that I hear?

    One of my little fairies told me that the R word will happen again. This time it’s OCTOBER!

    Is this fo’ real? Most of the people I’ve asked had dates to back-up those little cheeky rumours they heard from other agents. Are the agents just making this up?

    I think that most people inside that library/sms floor are just bored.

  423. 5050 says:

    exciting! isn’t it?

  424. takatak boys says:

    Aids di totoo yung October. Chismis ka naman eh… tigilan mo na yan…

  425. UnfortunateGUYwithEggplant says:

    Anjan pa ba si carl sa kgb?? Kasi miss ko na siya. as in. Kala ko ako lang may crush sa kanya ng matindi. madami pala.

    Si carl lang ang nagustuhan ko sa kgb…

    At di ko siya makakalimutan forever.

    sana makabalik ako sa kgb.

  426. scar tissue says:

    waah.. ang famous nmn ni carl!!!

    hands down! lakas cguro ng dating nyang lalaken yan.. ahaha!!! ano ba nagustuhan nyo sa kanya, huh???

  427. roadkill says:

    mabuti pa kgb dito sa amin sa mindanao wala pang termination…. hahaha

  428. Equalizer says:

    POST NYO MF FACES NILA D2 PARA MAKILALA MGA SOB NA YAN PARA SA HALL OF SHAME.

  429. 123 says:

    mula ng nwebsense yugatech sa ofc, wla ng ngpost dito ah?? hmmm… nhhalata..

  430. bobochan says:

    ayun…magreresign na pu me. goodbye sanyu. mamimiz ko ung mga real frends ko. yung mga ka-team ko na sinosolo ang ACI, at iniisip na kusang maglalakad ang ACI, at mga ka-team kong sipsip sa TL, sana magbago na kayo. sana rin marrunong kayung makisama. para kayung happy family!!! muka tuloy kming saleng ketket :-( hnd pde yung kayu na lang palage ang pkikisamahan! umaayus kayo!!!

    sa mga real frends ko, kayo na bahala sa breaks ko ha. alam nyu nmng lagi akong nilalaktawan ng mga ka-team ntin pagdating sa ACI eh… salamat.

  431. baklang halata na (pero gwapo pa rin) says:

    CARL!!!!!!!!!!!!!!!!!

    bakit ka nag resign?!!! kung kelan super close na tayo tsaka ka nmn umalis!!!!! pano nako? hnd ko pa natitikman si junior mo. pano na?

    pano na yung mga pangarap natin sa buhay? hnd pa kita natitikman!!!!! mamimiz poh kita. sana balang araw maging pasyente mo ako. magpapatuli po ako sayo someday. tingin ko mahal pa rin kita.

    love you poh.

  432. kurochan says:

    hey bobochan, bkit ka ngresign? dhil lng sa ACI, hay nko, msanay ka na dpat, dming plastic at epal sa sms. Kya lalong naghihigpit ang management dhil sa mga pasaway na yan. Anyway, we hope that your happy with ur decision. God Bless… thx!

  433. UnfortunateGUYwithEggplant says:

    Hay. Nagwowork na ba si CARL sa ibang company? Update naman jan!

    Miss you carl. and i love you.
    AKIN LANG SIYA sa panaginip. haha.

  434. Halen Legaspi says:

    ehemmmmm…bakit kya andi2 ung name ko?
    hmmmmmm…..
    message to may team8s: wag na lang pala…ndi ko naman kayo ka-close eh..

  435. UNGAS! says:

    The concentration on besmirching the reputation of some people is a work of a sick mind. Some times “we” just tend to get the signals crossed with regards to the way they handle things with our concerns as agents.. . but they do feel our sentiments. They just have to do what was needed. They wouldn’t still be here if they did nothing exceptional & positive for the company. Give them a break! There’s good in each & one of us.. .

  436. baklang hindi halata (gwapo kasi) says:

    ayun…just lost my virginity last mon 02 Nov (around 12:00)…mejo masakit sa pwet nung una, pero masarap din nung tumagal na…so,,,,tuloy tuloy na to…carl lester rayala, kung asan ka man, magparamdam ka nmn.. :-(

    miss you na pohhhhh… :-(

  437. monks says:

    Oi…. Halen… Wala kme paki sau… d ka rin nmen close… Hahahah… Msg q para sau hmmm… wag n lng, d ka naman marunong umintindi, kea ka nga natanggal dba? Mwahahaha

  438. Devils Advocate says:

    An open letter

    This is not aimed to malign or insult the management of the SMS account managers but to help the CSRs and the company likewise.

    I have been in the company for quite some time and we are observing the whole SMS team managers as well with their TDOs and here are some factual observation:

    1. How come the other teams Eboard is updated when it comes to their WAPR and CPT whereas other teams are not? Where are we going to base our discrepancy when it comes to our “premier” if we have nothing to base it upon? Do we always need to update our TL regarding that? Please do not tell us that you can’t retrieve the WAPR for one reason or another. The other teams have them updated to the dot but the team you are handling stagnated. We can just sigh and be envious of the other teams eboard and say to ourselves, “Anung ginagawa ng TL namin together with his/her TDO’s? Remember this: For those seasoned managers on the floor, more is expected from you as compared to the new TLs, “Respect is being earned and not bestowed for your long stay at the company.”

    2. How is it that when it comes to the QA overturns, it takes some TLs eternity to know the results if there are results at all? Okay, it was given that their is no QA manager for quite some time, however, how is it that other teams have their updated QA results posted in their Eboard? Again, ano na naman ang ginagagwa nyo? Is Mars or Cors Manalo aware about the things happening in the team? No wonder the teams morale is low as reflected in the teams performance overall…I hope that this will serve as an eye opener for the new members of the team that we are mentioning here. Again, for the seasoned managers on the floor, more is expected from you for you are in the KGB company for time immemorial. You should emphatise with your CSRs regarding their concerns and please do not “assume” that we are happy sa pamamalakad ng palplak na sistema. Suggestion to Mars: Have a survey from the CSRs, have a cheklist of the things updated like CPT, WAPR, Eboard, QA concerns and be sure that the survey is an anonymous concensus for we will never tell our true identity.

    3. Regarding the QA manager, how is it that it was vacated for weeks or months I guess? The management should have appointed an OIC if they can’t pick one yet. Did you know the impact it has brought upon us by not receiving updated QA updates? We had low morale and you can hear us say that we no longer expect to get premiers, which translate that we are no longer concerned with the quality of our text messages. God knows how we love our job and please don’t let it be rotten starting from the core.

    Again, GOOD IS NOT GOOD IF BETTER IS EXPECTED. Am I right Mars?

  439. V Force! says:

    That’s right! It’s been a month since we heard the news that there’s no QA manager for SMS. Anak ng teteng, paganahin naman nila ang utak nila, mg lagay kaya sila ng OIC gaya ng ginagwa nila sa mga TDO dhil 4 nlng ang TM sa SMS. Hay nako, naturingan may mga utak. Puro nkapatong lng. Mga csr ang ng hihirap sa mga overturns. Maliit na nga ang performance incentives, delay pa.

    Anyway, hanga parin ako sa galing ng TL & TDO ng SMS, ginagawan lhat ng paraan para maayos ang problema ng mga agents. Ang problema lng talaga, eh ang bulok na management.

    Paki ayos po ha, para umayos din ung mga ibang agent sa floor. Tinatamad sila sa gingawa nyo!

    Kindly wake up ha!!!

  440. Sumbungero says:

    Share ko din lang… Ang daming naka post sa eboard na figures na kung ano ano! May late login na hindi accurate kase hindi naman nakatutok ang workforce sa lahat ng oras kaya madaming nakakalusot. Nandyan din ang wapr na oo nga naka post pero hindi din accurate! Basis ng bonus pero hindi mapost ng maayos? 100 ako with 15 bps pero nakalagay 6 lang! Pano ko papaniwalaan na accurate ang cpt ko? Talagang walang iuunlad ang account naten kasi walang ginagawa yung kambal na muchacha kundi magpa rollout ng mga nakakaantok na updates! Walang kabuluhan! Yung TL ko nga naaawa na lang ako parati na lang nakahawak sa noo nya sa dami daw ng utos. Kaya kung minsan maririnig mo sila nagkukumpulan at nagrereklamo pag sila sila lang naguusap. Ewan ko ba! Yang send free na yan! Ano na? Anong nangyare? Porke ba agents lang kami wala na kami karapatan maintindihan kung bakit nyo dinelay premier namin? Anong paliwanag sa mga innacurate reports? Kasalanan ba yan nino? Ng TL ko ba? Ano?!

  441. Ang Cute ng Pokemon says:

    “Anong paliwanag sa mga innacurate reports? Kasalanan ba yan nino? Ng TL ko ba? Ano?!”

    Kasalanan ni PGMA yan.

  442. Ang Cute ng Pokemon says:

    BHH:”ayun…just lost my virginity last mon 02 Nov (around 12:00)…mejo masakit sa pwet nung una, pero masarap din nung tumagal na…so,,,,tuloy tuloy na to…carl lester rayala, kung asan ka man, magparamdam ka nmn..”

    Hoy baklang balahura wag mo ng dalhin kababuyan mo dito.

  443. 666 says:

    Puro kayo reklamo, edi mgresign nlng kayo. pro kayo ngawa dyan.

  444. anne says:

    as i was reading the comments coming out here,seems theres a lot of people who noticed that something is not right with the company…as of now, another problem is coming up,regarding our salary…especially the tax…the ot rate…

    you know guys we should come together,gather together and report this company,because somehow,as i can see,sometimes we are not informed properly what they are doung,for instance,about the recompute of the taxes,thats their only xplanation but nothing more…when yo go directly to the accounting dept,they will tell you that you should go to ur tl first for ur queries,how will you ask ur tl about that where supposedly they are the ones who could explain that because they are the accounting who handles those situations…

    KGB REALLY SUCK!

  445. tricycle driver says:

    @anne:

    Di ko alam kung isa kang tanga, bobo o walang utak. Alam mo ba yung ibig sabihin ng “Direct all concerns to your TL”? Siguro nga hindi kasi English mo pa lang, parang kay Erap mo lang natutunan. Pano ka kaya nakapasa dito?

  446. holy sheeet! says:

    wag na kasi kayong bitter jan. kung gusto nyo, magresign nalang kau kung ayaw nyo jan.. diba?

  447. tamulmu says:

    @ Gossip Guru

    Aids kaw ba yan??? Hahaha!!!

  448. UnfortunateGUYwithEggplant says:

    hello guys? alam niu ba ung notepad na website na madalas na ginagamit natin para sa kgb?

    pasabi naman dito. nakalimutan ko eh, thanks!!!

  449. kinki_stupyd says:

    hay naku. Isolated nanaman ang UKSMS. D man lng kasali sa raffle, grabe… Wala man lng pakonswelo de bobo…

  450. QA manager says:

    bakit hindi nagassign ng OIC na TDO or TL para magcheck ng QA? sa mga wala talaga alam pano magpatakbo ng isang kumpanya tignan mo muna ano ibig sabihin ng CONFLICT OF INTEREST.

    pero sabagay. suggest ko kay boss ako na magcheck ng responses ko bigyan ko lahat ng BP para mataas bonus ko.

  451. Echo says:

    Hala! Kawawa naman pala mga nangaiwan sa SMS. Totoo pala ang mga naririnig kong balita na pahirapan na daw ang premier nyo jan at madalas may mga discrepancies pa sa QA nyo. Di nyo ba napapansin na pinagmumukha na kayong tanga? Naniniwala ba kayong discrepancy ang mga nangyayari? Try google and search for anomaly.

    In fairness to kgb, di lang naman kayo ang na exclude sa raffle. Mga magagandang stats lang daw ang kasali pero puro taga DA yata.

    Isipin nyo na hindi lahat ng sinasabi sa inyo at naririnig nyo ay ang absolute truth. Even your TL & TDOs are most of the time clueless kasi kahit sa kanila may mga itinatagong mga bagay-bagay ang mga tao-tao jan. Hindi ako nagugulat sa mga nababalitaan kong dumami ang resignation sa SMS at lalong hindi ako magugulat kung madadagdagan pa

  452. kgb_ says:

    sinu ang sa kgb_ US d2?

  453. AsoSiEcho says:

    HAHAHA…. Galet ka Echo???? Inggit??? Anga ka lng… At least may work pa rin d2… Eh kaw??? Bat nagrereklamo ka??? D2 ka ba work???? lam mu wag ka na magalit nabayran ka na ehh… kala mu naman lagi nyung ginagawa best nyu dati para magreklamong tanggalin…. d b???? ANGA KAU!!!!!!!

  454. AngaSiAsoSiEcho says:

    Uii AsO kaw magaling ka ba???? di namn ata…. HAHA

  455. Echo says:

    @AsoSiEcho: sino naman may sabi sayo na na-redundant ako? ang bilis mo naman mag-conclude. anyway, nag-resign ako months ago and currently working for a better call center. And please basahin mo ng maigi ang comment ko. Do you even know the context of my entry? It may sound i’m B*tchin about kgb_ but it’s way far from complaining. Yan nga dahilan kung bakit ako umalis kasi ayaw ko ng mag-complain. I had to get a hold of my life and find a better opportunity – which I did. I wish the same for you…

  456. Echo says:

    @AsoSiEcho: And if may add na hindi lahat ng natirang CSR at nakaligtas sa 2 waves ng redundancy ay sobrang kagalingan. Masipag oo pero their bodies of work (w/c i saw from their stats sa Team WAPR) was not that impressive at all. I don’t need to name names kasi alam naman nila kung sino-sino sila. I’m hoping na sana nag-improve na sila. For the likes of you, mukhang kelangan ka pa ng konting hasa when it comes to comprehension.

  457. UnfortunateGuy says:

    i repeat? nakalimutan ko ung notepad na madalas natin ginagamit sa kgb? alam niu ba kung anong site un? pasabi naman..

  458. james randall says:

    i belong to the unfortunate ones who were laid off by kgb or infonxx. it was really sad ‘coz 5 years ako dun tapos feeling ko binale-wala lang yung loyalty at competence ko sa trabaho. but its okay kasi i was able to get a job far better than the job i had in kgb. i am now a part of a bigger and much more stable company. same industry, call center. sad to say, kgb is really going down. good thing i was able to get out of a sinking ship. good luck sa mga natira dun. sana masaya pa din sila sa trabaho nila. but from what i heard, pati nga mga performance bonuses wala na daw. tsk tsk… grabe.

  459. Echo says:

    UnfortunateGuy: jotthisdown.com or padfly.com <- hope this answered your question.

    james randall: now, we can truly attest that the famous line "When One Door Closes, Another Door Opens" is true. I truly believe that life is full of opportunities and sometimes we have to go out of our comfort zone to step into the right one.

  460. bitch says:

    pota yung mga tl diyan lalo na yung mataba at kulot na buhok na tibo mamatay ka na sana

  461. UnfortunateGuywithEggplant says:

    Echo replied on Dec 25th, 2009 at 10:13 pm (468)

    UnfortunateGuy: jotthisdown.com or padfly.com <- hope this answered your question.

    thanks! nakuha ko na mga data ko. xD

  462. .... sigh says:

    i guess if you’re done breaking my heart, then i should go

    as i stared in your eyes, you asked me why i was about to cry, cause i knew you’re going to say goodbye

    why can’t you see how much you hurt me this time?
    you used to say you were sorry, now you don’t even care anymore

    i never hated you for not loving me, but i hate you, for me making fall even more when i’m trying to let you go

    i’ll never let you see through me
    i’ll never show you how broken i am inside

    my friends tell me to let go, or atleast to try, but what do i do when i start to try?

    im holding you back yet i don’t want to let go

    im fighting back emotions i never fought before

    when you said you don’t need me or you’re happy with someone else,
    i didn’t expect you to be right

    my head rest on my pillow, i let the tears flow and ask myself,

    why can’t i let go?

    i know i have said goodbye so many times before, but all roads lead me back to you

    but now,

    as i say this goodbye, i have this feeling that i dont want to see you again

    i dont want all these feelings to come back and hurt me once again

    i know i cant let go of my feelings, but, i have to let you go

    sorry!.

    if it took me this long to let you go

    i still love you and i probably will love you for a very long time

    but somehow i know, i have to move on and get over you

    and the only way for me to do that, is to be not around you anymore

    like what they say, we can’t forget someone we loved, we may want to, but we cant

    love cannot be forgotten no matter how hard we try,

    and how much we think it will ease the pain

    it will always be there forever

    maybe fate will smile upon us, and we’ll see each other again and be friends

    maybe someday

    i miss all the memories…

  463. Rage against the KGB says:

    Greetings, SMS agents. May balita na magkakaroon na naman ng tsunami sa KGB. Pero, bago mangyari yun, may kabalastugan na naman yung management. Yung memo tungkol sa 6 accuracy fails and corrective action kuno. It’s another way of terminating people without paying them. Gago talaga management ng KGB. Habang mas matagal ka sa company, lalo kang gagaguhin. No wonder marami nang umaalis. Loyal people should be rewarded and not be screwed.
    Kung magsara man yung account, sana naman bayaran nila yung mga agents dahil kahit papaano, kumita naman ang company dahil sa kanila. Sa KGB, matakot kayo sa karma. Lahat ng ginagawa niyong pang aapi sa agents, babalik din sa inyo yan.

  464. Rage against the KGB says:

    Isa pang comment. Yung TDO na Ivan, marunong ba talaga yun? Tanong ko lang, kasi pag nagpa assist ka sa kanya, parang di alam yung ginagawa niya. Paano ka ba talaga naging TDO?

  465. kelly says:

    haaayyy.. eto lang ang kasagutan sa 6 accuracy fails na yan: it was patterned sa US and UK voice policy. Sa lagay eh hindi nyo na gagalingan ang pagsearch? kung ang reklamo nyo eh mas malaki ang scope ng pagsearch ninyo dahil sa internet, hindi excuse yun. dapat husayan nyo pa ang paghahanap. kaya nga kayo nandyan dahil you all have the ability and the skill for that job. kung ako sa inyo, galingan na lang ninyo para kung may redundancy eh kasama kayo. bayad pa kayo. kesa naman maunahan kayo ng pagterm dahil sa pagkakamali ninyo sa pagsagot… konting kapit pa… malapit na ang susunod na redundancy..

  466. Mallows says:

    ayyy mag lalay off nanaman? ano ba yan hndi siguro kasi 300 percent ang offer ng sms sa ibang agents sa ibang dept kpg nag overtime, so imposibleng mag lay off nanaman(sta.rosa)…….. wag basta basta maniwala………pero tama hindi ka babayran khit nka sampung taon kana.. ganyan cla pero masaya pa naman kami don………. kasi ilang years palang naman eh.. wala tayo magawa………. saka nabayaran naman ng malaki ang mga na lay off at may mga police na nag aasists s knila noon…..malaki naibigay sa kanila kaya ganon naman na walang epal ang na lay off…….. for more info contact th HR dept..

  467. to rage against kgb says:

    dati pa yung accuracy memo nasuspend lang yan. tanong mo pa mga CSR ng teams 1-3 dati yung mga pioneer agents ng SMS. kawawa ka naman inutil ka.

  468. Management says:

    @ rage against kgb–are you really sure of the things that you are saying here? As i can see it you are only basing everything in heresays. Do you have any legal evidence to all your accusations. You are only getting those informations from CSR who as well don’t know anything but conclude in their own opinion on what might be happening. How i wish that before you say anything gather more solid facts and evidences. Also don’t get it from CSR most especially to 1 particular group who always have a lot of angst and a lot resentment, grievances but are still here. A group has a lot of complains even for simple and small things, this group will complain, backbite anyone even superiors because they think that they are good and that they are God’s Gift to all, it would be okay to act like that if you could at least prove yourself with your stats but even in that part they dont excel. Why don’t you people do something which could be more helpful to our account instead of being so “feeling magaling”. I pity these kind of people, I wish that next time you may write something more sensible. Thank you

  469. Echo says:

    yan ba ung mga CSR ng Ruth dati? i heard epal nga yang mga yan.

  470. Rage against the kgb says:

    Sa nagsabing inutil ako, ok lang yun. Malaya tayong magpahayag ng ating damdamin dito sa forum na ito. That’s what democracy is all about.

  471. anonymous says:

    what about ung work at home ng KGB?
    nag apply kc ako dun, ok lng ba un?

  472. christine says:

    oo nga nag-apply din ako sa work @ home ng kgb. ok ba yun?

    hindi kaya kaya tinanggal ung SMS account para mag-work @ home na lang. tapos bawal pa daw mag-apply ang previous kgb agent…

    sa tingin nyo?

  473. @christine
    Hindi po tinanggal totally yung SMS account. We had to let go of some agents to “keep the ship afloat” ‘ika nga. We’re hiring work at home agents so that what happened before wouldn’t happen again. It’s not true that previous agents are barred from applying. Those who were made redundant or resigned can apply. Just take and pass the online test at kgb.ph to apply. You can take it countless times but mind you, you need to pass each and every section to pass the whole exam. As you may now know, we pay PHP 3.40 for every researched answer and half of that for canned responses. Don’t be discouraged by the seemingly mediocre pay. It’s not bad at all. You need not to commute and pay for all the expenses associated with having to go to the office to work. It’s worth it.

  474. christine says:

    i passed the challenge already, nandon nako sa exam talaga, mejo nahihirapan ako pero carry pa naman. wala bang time na magkikita ang mga nakapasa at i-ttrain ng harapan?

    pano ung requirements na SSS? hindi ba kami ppnta man lng sa ofc sa makati :)

  475. You need to go to Makati once to submit the necessary papers but you can actually mail them if that’s not possible. We occupy the 11th to 14th floor in RCBC Tower 2. I can’t confirm the way you guys are going to be trained as I haven’t read any memo yet. Most probably, it’s gonna be online training but don’t take my word for it. Call us (02)7551600. Thanks.

  476. to Christine says:

    Lahat ng training online. Pagkapasa mo sa challenge, bibigyan ka ng modules at practice exercises. Bago ka papuntahin sa office para magpasa ng documents, kailangan pumasa ka sa certification.

  477. E says:

    I’m a former SMS agent who resigned Sept. of last year and I just passed the certification for the work at home special agent. The certification is easy for those who are former agents and who knows the Textpert account (both US and UK). It’ll be hard for the newbies since training is online. Goodluck!!

  478. Close Friend says:

    Does anybody know a former SMS agent (before mass layoff) named ALTHEA LONTOK? Did you know na nagkaroon yan ng case sa Barangay ng Los Banos Laguna sa pagnanakaw ng 40,000 pesos! She used to work there as treasurer sa may Umali Subdivision at natanggal dahil sa nangyari. Yup, it’s all true! Sa mga nakakakilala…mag-ingat dahil “KLEPTO” yan pati pera at mga gamit kinukuha nyan lalo na celfone. Research nyo para malaman kung ano ang totoo.

  479. christine says:

    hi guys i failed na last sunday pa… di ko kse alam sagutin pag ang sinagot ng customer YES. atsaka yung tanong na “i prefer purple than blah blah”

    pde bang re-apply uli after a month (may ganito bang eksena) hahaha! hirap din kase pag training lang online….

    thanks everyone

  480. E says:

    TO Christine:

    If the question is “Yes”…you have to check customer history and look if the previous question answered by an agent has the word “More” at the end of the answer. It means the texter wanted the continuation of the rest of the answer. If after looking at the history and you found out that it’s just a plain “YES”, then you have to probe again about what the texter meant by “Yes” and send it free.

    About the personal question like “I prefer purple”…you can just give your personal opinion about the fashion style or whatever but be sure to look in the net for any back up answers about the color purple.

  481. anonymous says:

    anu ung purple na yan? un ba ung comment?
    uhm pasado nko sa certification. magpapasa nlang ako ng requirements, loko yang certification test yan wla manlang warning to take haha nagkamali lng ako ng click eh hehe buti nlang pumasa ako kahit d ako masyado nkapagpractice

    nga po pala kung 3.40 per researched question pano kung wla talagang dumadating na tanong wla ka rin po bang ssweldohin?

  482. To anonymous says:

    Pasado ka na sa certification dba? Basahin mo kaya yung email na “Special Agents” ang subject. Binabasa yun.

  483. christine says:

    pde bang nag-reapply d2?

  484. to kgb hr says:

    nice to know that work @home is now possible for us here sa atin:) I’ll check this out soon. Kelangan ba personally owned ang computer? –jenl

  485. Bianca says:

    Former sms agent din ako, sabi ng kaibigan ko minimum daw eh 50 pesos per hour ang bayad pero 3 pesos something ang additional if lumampas ka ng 15 questions per hour. Tanong ko lang if madami pa rin ba ang questions na pumapsok?kasi baka naman konti na lang. hehe

  486. anne says:

    hi good day. nka punta ako sa website ng kgb pero wla pa dw opening? talaga po bang aantayin ko mging clickable ung PHILIPPINE QUALITY AGENTS – WORK @ HOME to know kung my opening or pwede akong tumawag sa office mismo? thnks..

  487. karma says:

    GUD LUCK SA SMS AGENT NA MALAPIT NA MAGPAALAM. DONT MESS WITH THE UKDA AGENTS. KUPAL! TAWAGIN MO NA LAHAT NG SANTO PARA ILIGTAS KA. CLASS 6 OFFENCE. DITO MALALAMANN KUNG TLGANG KAYA KAYONG PAGTAKPAN NG MGA KUPAL NYONG TL’s, TDO AND ACCM.

  488. AGENT says:

    wala na ba balita kung magtatanggalan o close ang account? naglipat ng sms agents galing santa rosa to makati. nag email sa mga work at home kung gusto nila mag handle nang UK sms questions. ano na ba mangyayari? clueless na lahat ng agents sa floor. huwag niyo naman kami gawin mga tanga. sana ay bigyan nyo kami ng idea para makapaghanda na kami! salamat

  489. christine says:

    just want to ask this again? puede bang mag-re-apply?

  490. jodseeker says:

    I would like to know if KGB Sta. Rosa will be accepting walk-in applicants after their mass Lay Off? And can someone give me the HR Hotline? :) Thanks in advance :))

  491. I would like to know if KGB Sta. Rosa will be accepting walk-in applicants after their mass Lay Off? And can someone give me the HR hotline? :) Kindly help me please. Thanks in advance! :)

  492. @karma
    UKDA my ass. ,,|,,
    puro ka yabang, kung di ko pa alam former SMS agent ka na natanggal sa kabobohan dahil sa kakulangan ng market knowledge.
    naawa lang kgb sayo kaya ka binigyan ng trabaho. at kaya ka lang me trabaho dahil sinara na ang plymouth call centre. isa ka siguro sa mga tanga na magtatransfer lang ng sms di pa marunong maglagay ng location. bobo!

  493. S says:

    I’m one of the work at home agents and wala naman email na pinadala sa amin about handling UK SMS account. Wag mo pakinggan ang mga nagsasabi na magsasara ang SMS acct. Magpost ako dito pag may sinabi na sa amin na maghandle kami ng UK text msgs.

  494. S says:

    to Karma

    Di naman masyadong halata na BITTER ka! Bakit ka kaya nasa UKDA….hmmm…cguro galing ka SMS at kasama ka sa natanggal noon…bakit kya natanggal…eh kc yung stats mo di pumasa….kaya naman nagapply ulit sa UKDA para makabalik….kc sayang ang sweldo noong nasa SMS…ang laki…at di naman mahirap ang work….basta marunong ka lang sumagot….ng text…kaya cgurado…di ka tatagal sa voice account…bakit…eh text nga di mo masagot ng ayos….sa voice account ka pa nagpunta…TRYING HARD….hahaha!

  495. XXX says:

    Ano itong nangyari na pinauwi ang ibang mga agents kc di naka dress up noong EDSA anniv? May 2 TDO ang nagsumbong kay Mars na may mga pumasok na naka dress down na mga agents. Di naman malalaman ni Mars (kc naka VL) kung di sinabihan ng 2 TDO (si PINKY at Ivan daw yun tapos magtuturuan ng magalit ang workforce. Trying hard na mga TDO para maging TL!

  496. Xxxx says:

    Si Ivan and Pinky ba o yung mahaba muka na si Sheila? Yang mga TDO na yan, sabik sa authority. Pinaghandle ng team akala mo na kung sino. Feeling mga TL. Hindi na nag aassist, inuutos na lang sa mga walkers. Magkano ba sweldo ng mga TDOs at kala mo kung sino makaasta?

  497. Asar na asar says:

    Malamang si Pinky yan. Masyado kasing mapapel yan. Akala mo lahat alam niya. Feeling TL kasi. Mahilig mag power trip. Nakakaawa lang ang mga tdo na pinaghandle ng teams, ginagago lang kayo ng company. Trabahong TL pero sahod TDO. Tsk! Tsk! Akala ko ba magagaling kayo. Bawiin niyo na lang sa pag popower trip. Ha… ha.

  498. The Uninvited says:

    I used to be an SMS agent but for some reasons, I decided to resign from the company last year. During my exit interview, the HR staff gave me a small paper stating the requirements I must present in order to get my Final Pay. It was also stated there the number for the accounting department and the date when to follow-up for the said pay. When I called them for the follow-up, they told me that I won’t be getting any cent from my last pay, and that I still have balance to settle for the HMO. I was very very disappointed and at the same time, I was really angry to hear that. As far as I remember, during the exit interview, I submitted the training manuals, payroll 101 manual, some training handouts, and even surrendered my ID, security badge, and my Medicard because they said that it would be deducted from the final pay unless it would be surrendered to them. So that’s what I did. But ALAS! How come that I won’t be getting any from my last pay? As far as I know (if I’m not mistaken), our salary is always 2 weeks delayed, right? If that’s the case, then that means that I won’t be paid for the last two weeks that I worked for in kgb?

    That’s UNFAIR!

    How come that I won’t be getting at least even a single cent from my last pay? And yet, you even charged me for this “balance” for the HMO. Whoa!

    I was wondering… (nagtitipid ba kayo para may maipambayad sa mga remaining agents?) Sorry to say those words… I just want to see the fruit of my labor.

    How DISAPPOINTING! =(

  499. To The Uninvited says:

    May dependents ka ba? Hindi 2 weeks delayed ang pay. Premier yun.

  500. brace yourselves says:

    YUN LANG!

  501. nowonmai says:

    To Uninvited,

    Did HR explain the reason why you didn’t get any?
    Did you complete the last payroll without any absences or lates? Have you used all your SLs or VLs prior resignation?
    Your recourse:
    a: request for time cards & corresponding payroll date up to the time of your last working day.
    b: If HR refuse, you may contact NLRC (Legal Department)on(02)740-7732.
    State your problem regarding withholding of salary without just cause & due process.
    Goodluck.
    “Those who sleep on their rights,suffer in silence.”
    Fight for it, kahit sentimo na lang makuha mo.

  502. ,,l,, Xxxx says:

    Ang bobo mo Xxxx. mga TDO na naghahandle ng team gusto mo mag floorwalk. Kung di ka naman BOBO e. Panu ba nagiging TL? from agent TL na agad? gamitin nyo nga mga utak nyo. Puro kyo reklamo, bakit magaling kyo? Hindi ba kayo ngcclap for assistance?. Dami nyong sinasabi dyan, di magresign kayo. Tips: Eto tumaya ka sa Lotto for sure panalo ka Lucky number: 5, Lucky day: Monday, Lucky color: Black. hahaha!

  503. kgb says:

    nice to be back, however, i dont know why websense is not working on my account, i can open any websites in any stations. Hm my ngbabantay na yata sa akin.

  504. Echo says:

    hoy ung mga panay ang reklamo mag-resign na lang kayo. ang tatapang nyo pag-andito kayo but i’m sure pag nasa floor mukha kayong di makabasag-pinggan. mali yang ginagawa nyong binabastos nyo mga TDO nyo d2. Hindi nyo alam kung anong hirap nila para ma-balanse nila ang inuutos ng mga nasa taas at asikasuhin ang mga ingit nyo.

    wala ng newbie sa inyo sa floor, kaya di na makatarungan ung panay pa rin ang palakpakpak nyo.

  505. assassin says:

    @Echo… you’re right… feeling tong mga agents na 2. kayo kaya ang lumagay sa position nila, tignan natin kung ano ang gagawin nyo… be professional guys. hindi yung nagiging palikera kayo….

  506. kgb says:

    wag nyo nga ginganyan si Pinky di nyo naman siya kilala at crush ko yan.. =)

  507. To all the ,,l,, says:

    Ahahaha! anu kayo ngayon? ahaha! nginig na ba tuhod nyo? dami nyong reklamo at kaangasan ah! patapon naman pala! tse!

  508. tara jing potpot.. says:

    hi.. tagal ko ding di naopen tong site n to.. grabe nmn mga ngpopost dito… panay away nmn.. kalma lng guys, imbes n tignan nyu ung mga flaws ng ibang tao, magconcentrate nlng tayung lhat sa trabaho ntin.. wala din nmn mangyayare kung magpupulaan kayu… iilan n nga lng kayu ngsisiraan p kayu.. nga pla, may mga rumours n nmn bout another layoff… pray lng guys, kaya yan… d nmn siguro mglalayoff ulit… mdami me kelangan ng trabaho naun, actually lahat nmn tayu kelangn ng trabaho… from sms account ako, now ukda na, and lam ko ung pakiramdam n matanggal sa trabaho.. madami padin mababait n tao dyan sa sms, and im quite sure n karamihan dun eh ung mga taong d ngpopost ng kung anu anung masasamang thoughts dito sa page na to… superiors nyu padin cla, wawa nmn,,. bkit d nyu ilapit ung mga concerns nyu sa knila directly??… hindi ung kung anu2 cnasabi nyu…. nagcacause lang kyu n magisip din ng masama ung ibang mga tao n nabisita dito sa page na to dun sa mga sinasabihan nyu ng hindi maganda… mga professionals nmn kayu n mga atira dyan sa sms eh, sa lhat ng mga nahire smula nng magbukas ung account, kayu ung pinakamagagaling kya andyan parin kayu… napaka unprofessional nmn kung ganyan lng ung mga pingsasasabi nyu… isipin nyu nlng ung sasabihin ng ibang mga tao n di ngttrabaho sa kgb n makakabasa sa mga post nyu…

    isa p nga pla, ung taga SMS na binabanggit nung karma na naging mean sa mga taga UKDA… actually sa batch namin nya un ginawa eh… anu n nga pla balita sa knya?… bilis kumalat nung nngyare ahh… kinabukasn may ngpost agad dito… well, medyo mean nga nmn ung ginawa nya… wala nmng masamang mangyayare kung makikiusap k na kung pede k mkpagpunch in muna bago ung mga nakapila sa kronus… maiintindihan k nmn eh… panget lng kc ngsinungaling k pa sa workforce and ginawang alibi na mahaba ang pila sa kronus kaya one minute late ka… tapos tinawag mo pang “cows” ung mga tao dun, me side dish pa ng “fuck”… wala nmng masama kung hihingi k ng pasenxa dun sa mga pinagsalitaan mo ng masama eh, d mo nmn kelangn n panindigan ung mga lies mo para lng maligtas k sa ginawa mo… 5 kming dating taga sms dun sa batch na un and alam nmin di nmn ganun ung mga tao dun sa floor n dati nming pingtrabahuhan.. well, di din nmn nmin masisisi ung mga trainers nmin kung di na nila pinalampas ung ginawa mo kc sabi nga ni boss nei, accm nmin sa taas, nakasagutan mo ndin xa nung minsang nireprimand k nya for talking in the vernacular sa pantry.. imbis n magsorry ka eh tinalikuran mo pa sya at dumrecho sa floor,.. may investigation naman dun sa case na un and pwede k padin nmn maligtas dun… mbabait din nmn ung mga tao dito sa UKDA, and karamihan sa mga kilala ko dyan sa SMS eh mababait din nmn.. respetohan nlng dude.. un lng nmn un eh db??…

    God bless po sa lahat… everything’s going to be ok din sa account.. dami ko din tropa dyan, kaya nga ko bumalik eh dahil din sa knila… hehehehe.. miss you guys… magiging ok din yan… ingat ingat..

  509. tara jing potpot.. says:

    @To all the ,,l,,

    bkit??…. nu ung patapon??

  510. Echo says:

    O April 5 na. May mangyayari ba talaga o wala? May magbabago o mananatiling sa ganung dati lamang?

    If you just talk about your concerns amongst each other, you’re not in search of any resolution at all.

  511. nowonmai says:

    Misery loves company..yan lang ang masasabi ko sa mga mahilig manira at mang-kutya.
    To all remaining SMS guys.. CARRY ON..Let the inevitable happen..after 2 surprise lay-offs..numb na dapat tayo..Our lives have been like pulling straws.
    Always hope for the best..HABANG MAY TRABAHO..KAYOD…YUNG MGA MAINGAY JAN..SOBRA BITTERNESS SA KAPWA…

    May isang pipit na nagbulong sakin na this wk e end na daw tayo..so? Pasok pa dn ako..sayang yung miles..tsaka yung libreng kape..(lasang medyas ng janitor). See you on the floor..Get it sorted. Nifty

  512. siomai says:

    blehhh…

  513. siomai says:

    to To all the ,,l,,
    oh april 6 na….patapon pla kami, e ikaw anu tawag sayo? una kang tinapon dba?…hahaha..bitterness…tsk tsk..

  514. Veronica18 says:

    uhm,, does anyone know when will KGB accept new applicants for their Work @ Home jobs? tnx in advance…:D

  515. kgb says:

    Question: Saan na si Cor?

  516. 118118 says:

    Sa puwet ko nagkakape

  517. To all the ,,l,, says:

    Haha! napkabobo nyo tlga. shift movement? pro bkit lahat ng agents may pasok ng thursday?

  518. 11850 says:

    Mga wala ba kayong logic? tingnan nyo nga ang nagyayari sa account. Nasa texperts na ang UKSMS, ano sa tingin nyo gagawin nyo pag pwede na mag calls ang mga work at home. E di tatanggalin na din kayo. Hindi lang ma pinpoint ang araw pero mangyayari na, this week for sure. Wag kayo mag bulag bulagan.

  519. gunslinger says:

    To all the ,,l,,
    xmpre magsasara na sa tuesday! tanga kba? kung excited knang magsara na ang account, mas lalo nmn kami noh! what, yoou think lungkot2 effect kmi? tae ka suuuper excited na kmi sa separation pay namin! BOBO!

  520. gunslinger says:

    To 11850
    ikaw na my logic…hehehe…pakibasa nlng ung comment q ky “To all the ,,l,,”..i repeat, kung excited na kayo, mas lalo at higit nmn kmi! tgal n nmin inaantay to noh..

  521. To all the ,,l,, says:

    OO, bobo tlga kyo lhat!, hindi naman tuesday o wednesday kundi THURSDAY!!!! Kung hindi ba tlga kyo walang UTAK!!!! naiisipan nyo pa mgapost d2 tnga nmn kayo! isipin nyo nga ung shift movement, bkit lahat kayo e, may pasok ng thursday. hay nko mwwlan n kyo ng trabaho ngeepal pa kyo. kala mo kung cnung matatalino,n kesyo ngaantay nlng kyo n mrredundantcy to think na andyan lng kyo dhil s cpt nyo, mga tanga naman tlga kayo! 2 yrs n s kgb pro ngcclap pdin! haha! kya nga ms pnili work at home kesa s inyo, bobo kc kyo! Puro wla nmng utak, wla nmn kayo mppntahang iba after ng KGB! mga hayskul lang at wlang mga ntapos. Kala nyo ba lhat mttanggal? hahaha! bobo talaga kyo! ung nilapat sa Makati anu akala nyo ano mangyyari? Mga BOBO talaga nasa SMS sa SRCC!!!!kung hindi pa isusubo d nyo malu2nok mga TANGA!

  522. To all the ,,l,, says:

    To 11850 hahahaha! umasa p kc yang c gunslinger na matitira pa sya. 4 sure BOBO yan! ahahaha! akala nya matitira pa sya. aahaha! mga natira s SRCC e mga patay gutom nlng tlaga. andun lng cla dhil s CPT nila, pro mga wla nmng utak. well… cguro 10% s mga ntira lng ang my “K” tlga pra mgstay. pro sorry nlng cla wla cla s MAKATI. ahaha! mga kupal ngmmgaling s totoo lng CPT lng nmn kya nkpagligtas mga yan. ahahaha! s totoo lng mga BOBO mga yan! Redundancy ineexpect? ahaha! pgkaubos nun mamalimos nlng mga yan!

  523. ewan says:

    To all the ,,l,, :
    Unang una 140 pataas cpt ko kaya natira ako dahil hindi sa cpt…though natuwa ako kasi may 10 % ka pa na spare…at yung mga nalipat sa makati? hindi rin lahat magaling… mabibilis cpt OO!..However, agree ako most of the agents na natira sa SRCC ay cpt ang batayan, medyo basura Q A..pero sana yaan mo na lang kung matatanggal kami..hindi lahat ng agent ng UK-sms ay hambog at mayabang..yung iba kailangan talaga ng work para makatulong sa pamilya…

  524. To all the ,,l,,
    For all I know inggit ka lang. Me pera kami ikaw wala. Ikaw na matalino, basura naman ugali mo. Daig mo pa ang prostitute sa pagpapapansin ah. Tsk! Tsk! Hirap ng mga madaming insecurities sa katawan. And speaking of Makati, lahat ng agents dun pinagrereport din later. From what I’ve heard, it will be a total cessation of operations as far as the in-house SMS account is concerned. Tingin moo bitter kami gaya mo? ASA KA PA! Mas me isip pa grade 1 sayo kesa sa mga nilalait mong “high school” graduates.

  525. highschool graduate says:

    @To all the ,,l,,

    Bobo pala mga high school graduates huh?Anu ba natapos mo? Tsk tsk, nakatapos ka nga pero sa call center ka lang din pala babagsak, ano pinagyayabang mo ngayon?
    Sino sa palagay mo mas matalino, college graduate na hindi na apply yung pinagraralan nya or yung high school graduate lang pero nakapasok pa din ng call center? isep-isep…

  526. enouGh says:

    Wag na kayo mag away! :p

    SMS: time to invade the voice account… madami sa inyo magagaling wag kayo maintimidate. no one can measure with the life lessons we earned from SMS. sa mga nangungutya, hindi dapat patulan. we’ve been through a lot, we are wiser. maawa na lang kayo sa kanila. see you later! ;)

  527. To Mars and Cor,

    This is the last day for the Mayan Calendar that was slightly expedited in the SMS account. The question that I am going to ask is: How much financial support does the Kgb_ company will give to their retrenched people? Will it be according to their conscience or according to the greediness of the said company. Remember that the company was making good and we all know that. We recently had a big promo in the Superbowl that translates to a whooping 500 MILLION PESOS for 3 commercials (remember the $3.6M per commercial? We had 3, and convert that to PHP, it is more than 500M PHP!!!. Now, how much are you going to your subordinates to end their career in the SMS account? I believe that the account was closed not because it was loosing money but it wants to earn more that resulted in the retrenchment. Again, the magic question, how much are your loyal subordinates worth? Are they going to be paid with your conscience at peace or be cursed forever together with the word karma attached to your name and your whole clan for the meagre money that you vouched for to help the people start a new life?

  528. 1st post says:

    Hey guys dont blame Mars & Cor they are as well employees of this company

  529. wala kng pakialam.. says:

    ung mga matitino ugali n sms lipat nlng po kayu sa taas. mababait tao dun, di katulad……. nga pla, bawal ang kabayo sa taas ah? pakiiwan nlng ung kalesa sa labas.

  530. tugs tugs tugs cge sayaw pa tugs tugs giling mu pa!!! says:

    to all SMS people. I would like to give my deepest gratitude and thanks for working with you people from the start of the SMS account until it’s last day. i will miss you all… to the friday club, to all the tdo’s and tl’s, to all the people i have hurt with my actions and words i never get the chance to say sorry but at least let me say say this from the bottom of my heart… I am sorry. To the kgb_ballers i will miss all the hardship and fun we had together. Special mention to some people who had been a great part of my life here in SRCC Kobe, Tolits and Edgardo jr. i will miss all the “pangungulet” and laughter. Be strong people, face all these with your heads held up high. This are just obstacles in life we all need to overcome. I am deeply honored to have worked with all of you. I Love you and i will miss you all but this will never be goodbye.

    Alain

  531. Anga KA "To all the ,,l,," says:

    Para sa angang si To all the ,,l,,

    Oi, bobo, mangmang, anga… anu ba natapos mo???? d mo matanggap na may high school grad sa bpo?? bket??? ayaw mo cla kalevel??? ano ba level ng utak mo.. Tanga!!! kala mo magaling ka, bobo ka namn ang hayup,, anak ng pokpok,,, tngin q mas tanga magulang mu,,, kc nagpalaki cla ng basurang bobo na tangang panget na gaya mo…. Pang forums ka lng bobo, d bale sanay din ako sa forums…… Lam mo kame may pay na matatangap.. den ung exp ng SMS lagpas 1 year… tingin mu la value un??? ska kung magaling ka .. bat nag try ka rin ng SMS dati??? kc la ka bilib sa sarili mu.. d ka nga nagtagal ehh non voice na lng… WALANG TALENT… TANGA Mo Sobra,,, Hayop…. napagkavovo ng lahi mu… VOVO talaga…. ANGA…. pasang awa ng sa college… ung tipong ang mapagmalaki lng ehh ung puro gala at cutting lang nagawa dati… ANGA talaga…. WALANG TALENT…. VOVO…. POKPOK nanay… Personalan na tohh la ka namang puri eh pang tao lng yun eh,….. D ka tao kc sobarang TANGA mo pre… >>>> ANGA TAlaga… TAnga tatay mo pakisav na lng ha,,.,,, ….. … hayup… babawi ka??? aus lng yan .. 2log mu na lng… TANGA MO!!!!!!!!

  532. nowonmai says:

    Consummatum est. It is finished.

    Let ye who find solace & consolation in the end, rejoice.
    It is finally over. The anxiety & distressing thought is over. Change is inevitable. No one is to blame.
    You/we did our best. Held on, amidst uncertainty.
    Steadfast spirit that you had.
    Professional to the end, I salute you.

    p.s.
    Makikita mo talaga pangit na ugali ng tao sa pag-iisip niya tungo sa kanyang kapwa. Sayang ka…dahil karma balik sau ,,1,,.

    Marichel, i won’t say goodbye but rather goodluck. I admit, I’m one of yer silent admirers.

    Hail ’til the end.

  533. Hunghang si To all the ,,l,, says:

    Hoy To all the ,,l,, kung di ka pa subuan ng magulang mo baka mas patay gutom ka pa sa patay gutom…hunghang ka! basura!

  534. 11850 says:

    Why can’t the people here be grateful, don’t you know what a business is? Kgb is not a charity.
    I would like to thank kgb for sponsoring my trip to Boracay with my sep pay. Thanks Kgb!

  535. tekpert says:

    Finally, I have surpassed what had been a entire nightmare. I can know move on and find a job worthy than this “crap” SMS. Guys we have proven that we are really “the best of the best” no one can changed that…. as Cor said last night we are the top best. Let’s just let go of the past and think of what is it ahead. Good luck!!!!! We are still blessed and very lucky!!!!! Till then everyone!!!! See YOU!!!!

  536. EHEM! says:

    tekpert replied on Apr 9th, 2010 at 6:11 pm (544)

    Finally, I have surpassed what had been a (EHEM!) entire nightmare. I can know (EHEM!) move on and find a job worthy than this “crap” SMS. Guys we have proven that we are really “the best of the best” no one can changed(EHEM!) that…. as Cor said last night we are the top best. Let’s just let go of the past (EHEM!) and think of what is it ahead (EHEM!). Good luck!!!!! We are still blessed and very lucky!!!!! Till then everyone!!!! See YOU!!!!

  537. MALUNGKOT says:

    @EHEM

    SUS ONE OF THE BEST DAW.. TIGNAN MO NGA GRAMMAR MO!!!! “I CAN KNOW MOVE ON”?, “NO ONE CAN CHANGED THAT”?.. DI N KO NAGTATAKA KUNG BAKIT WALA NNG SMS.. DI CRAP ANG SMS, UNG MGA KATULAD MO UNG CRAP.. KUNG MAKAPAGREKLAMO KAYU KALA NYUNG TALONG TALO KAYU… PASALAMAT K P NGA AT TINANGGAP K P NG KGB KHIT BALIBALIKO YANG ENGLISH MO… DAMI NYUNG REKLAMO, MAGBIGTI K NLNG.. DAMI MO YABANG, SA PALENGKE KA MAGAPPLY, DUN PAG NGENGLISH KA D HALATANG TANGA KA… MAGKAKALEVEL LNG NMN KAYU EH.. GUDLUCK SA SUSUNOD MONG CAREER, D N KO MAGUGULAT KUNG MAGING KARGADOR K NLNG….

  538. EHEM! says:

    Malungkot: All caps ka pa. Basahin mo nga at baket ako nag eehem. Slow mo. Baka si tekpert tinutukoy mo. Bago ka mag react jan pwede paki sigurado.

  539. geizha says:

    To Alain
    Somehow I still admire you for saying sorry for some of your actions…kaya lang mas maganda sana at talagang mararamdamin nmin n very sincere yung apology mo kung dun ka sa mismo sa floor nagsalita tutal you have all the time in the world to say it to all of the SMS agents.Im sure maaappreciate ng husto yung apology mo.Isa ka sa mga nsa Q Desk n maangas ang ugali together with Liam…Anyway…wla lng tapos na eh.

  540. geizha says:

    To Alain
    Somehow I still admire you for saying sorry for some of your actions…kaya lang mas maganda sana at talagang mararamdaman nmin n very sincere yung apology mo kung dun ka sa mismo sa floor nagsalita tutal you have all the time in the world to say it to all of the SMS agents.Im sure maaappreciate ng husto yung apology mo.Isa ka sa mga nsa Q Desk n maangas ang ugali together with Liam…Anyway…wla lng tapos na eh.

  541. MALUNGKOT says:

    im sorry ehem. haha. mali kc ung nkita kong name. hahahha. sorry naman boss. ok lng? sorry, ok lng? well then medyo maaliwalas n ung kgb ngaun. one tym kc may bumangga samin ng mga kaibigan ko sa bilihan ng yosi sa baba, humarang n nga sa daan ang angas pa ng sagot nung nabangga ung tropa ko. ni hindi man lng nagsorry. undeniably na sms agent un. isa lng xa sa mga bastos dun. ok lng sana kung gwapo mukha nmng kabayo. kung di ako ngkakamali brando or bryan ung pangaln nun. sana ngsorry ka db? ung kapangitan ng ugali mo ngbblend sa mukha mo. sorry bastos lng kc tlga. feeling gwapo pa sa lung center. pwehh.

  542. tekpert says:

    EHEM AND MALUNGKOT FOR YOUR SATISFACTION!!!!!

    Finally, I have surpassed what had been an entire nightmare. I can now move on and find a job worthy than this “crap” SMS. Guys we have proven that we are really “the best of the best” no one can change that… as to what Cor said we are the top best. Let’s just let go of the passed and think of what is ahead. Good luck!!!!! We are still blessed and very lucky!!!!! Till then everyone!!!! See YOU!!!!

    HOPE YOU GUYS ARE SATISFIED!!!

    PARA SA INYONG KAALAMAN!!!!!!
    kaw na lang magbigti!!!! kaw nakaisip…. gusto mo ikaw din magkargador baka un trip mo…. at bakit bitter ka eh sa gusto kong tawagin crap ang SMS… wapakels ka!!!! gusto mo sabihin ko pa ibig sabihin ng CRAP….Obscene term for feces. Synonyms are: dirt, shit, shite, poop and turd. Naintyendehan mo!!!!! PUTA!!!! di kita pinapakialaman…. at isa pa para s inyo ba and msg na un!!!!! BOBO!!!!!

    AND MIND YOU…. I AM NOW CURRENTLY WORKING!!!!!! O BAKA NAMAN MAGCOMMENT PA KAYO!!!! TAMA SABI NG IBA!!!!!D N KO DAPAT NG NAGBBASA DITO…. BAKIT? GAWA NG MGA TAONG KATULAND NYO!!!!! ABNORMAL! PAKAILAMERO!!!! KUNG PALENGKEHAN LANG ANG LABAN ABA! PUTA! HASLER AKO JAN!!!! PUTANG INA TALAGA!!!!!!

  543. EHEM! says:

    Hehehehe tekpert… Tama lang na naredundant ka. Redundant ka eh… Iam now currently working? Hehehe. Hindi po ako lalaban sa yo, nangcocorrect lang ng grammar. Hindi po ako skwater na taga palengke tulad mo :) Congrats on your new job!

  544. EHEM! says:

    ay tekpert hindi mo naedit yung “Let’s just let go of the passed and think of what is ahead”… dapat “past”… dali edit mo tapos post mo ulit ;)

  545. MALUNGKOT says:

    @EHEM hayaan nlng. wahahahahahaa. well, ganyan tlga.

    “top best” ba? wala p kc kong naririnig na least best eh? redundancy kahit saang anggulo tignan. sus kung crap tlga ang sms bkit ngtagal k pa dyan at hinintay pa ang last redundancy? mali nmn sigurong idescribe mo as crap ang sms. siguro kaya k tumagal dyan eh dahil lng sa cpt mo, tae nmn sa presence. hahahahahahaha. good luck sa bagong work. balik school k nlng kaya muna, pede pa nmn remedyohan yang mga grammar spills mo eh. khit sa elementary school matututunan mo nmn yan. khit one week lng. hahahaha. mag non voice k nlng ulit, atleast dun pede k gumamit ng whitesmoke para macheck ung grammar mo. hahahahaha. good luck nlng. ginalingan mo pa sana ung pag-edit ng pinost mo para naredeem mo ung sarili mo. hahahaha.

  546. MALUNGKOT says:

    hahahahaah.. nga pla, sana naman iniba mo ung pagkakasunod2 ng paglagay mo ng synonyms ng crap para d halatang dito mo sa site n to kinuha ung info n pinost mo(thesaurus.infoplease.com/crap). hahahaha.. sana sinama mo n ung “fecal matter, faecal matter, feces, faeces, BM, stool, ordure”… hahaha.. sms na sms ah.. hahahaha

  547. to tekpert says:

    bakit nagpupumilit ka pa magingles kung pwede ka naman magtagalog?

    at proud ka pa na magaling ka sa pagiging ugaling palengke?

    natandaan ko tuloy yung bumangga sa amin at minura pa kami. akala mo siguro porket red lanyard baguhan e transferee kami galing sa USDA. tenured kami at hindi ka namin aatrasan! Asan na si CSR Mance?? Asan na yabang mo? Alam ba ng mga tao diyan na nasuspend ka sa kaangasan mo?!?!?

  548. MALUNGKOT says:

    naku EHEM, daming ganyan dati sa kgb lalo nung nandun pa yang mga SMS n yan sa kgb. mas ok pa sana noong unang ngtanggalan eh may mga mababait pa sa sms nun kso nung ngtanggalan n nmn ntira ung mga maaangas na kala mo kung sino. magaling lng nmn ngsearch sa internet pero wala nmn ni basic english communication skills. asa lng sa mga tools na mgchecheck ng grammar nila sa internet tapos kung mkapagsalita kala mo kung sino. minamaliit p ung trabaho ntin sa DA na paulit2 daw ang sinasabi ntin eh cla nga di na nga nagsasalita wala pading silbe. tama lng n ntanggal kau, ginagatasan nyu lng nmn ang company kapalit ng walang kwenta nyung stats, parang ugali nyu din n walang kwenta. buti nga tahimik na kgb ngaun. buhay nga nmn, nakinabang n nga dami pa side comments na pangit.

  549. No Name says:

    Daniel Rito bading!!!!!

  550. EHEM! says:

    @Malungkot: You may have dropped my name, but it doesn’t mean I agree :)

  551. Daniel Rito says:

    No Name…

    Bading naman talaga ako eh.. Anu pakialam mo? Chupain kita jan eh..

  552. Katotohanan says:

    @Malungkot
    Ahm.. Mas madami po masama ugali sa mga DA kasi merong factor na “NAUNA KAMI DITO” at insecurity sa difficulty ng job. It’s true na madaming mga natirang bobo sa SMS, but did it ever cross your mind why they have the job? It’s because they have skills.
    And if matalino ka, hindi porque may ilang bobo, igegeneralize mo ng bobo lahat. Kasi kung gagawin mo yun, mayayabang at may aids lahat ng DA agents, diba?

    Dun naman sa “To all the ,,l,,”, he’s probably an MKCC agent.. Yung laging napagtatawanan ng SRCC agents pag nakikita yung sagot sa caller history. Hahah. Oh the good times, good times (laughing at MKCC agents’ answers).
    Did they even train MKCC agents? Grabe ang bababa ng mga IQ nila. Yung mga nagmove from SRCC to MKCC, consider it as rescue for the company’s reputation.. Pero the main made the biggest mistake.

    @ EVERYONE:
    Obvious naman na the management have decided to give the SMS job to [email protected] agents kasi they can save a lot. Imagine, they don’t give them bonuses and stuff. Plus no extra bills for the company, diba?
    Nakakatawa lang kasi they chose the noobs who can’t answer a text as simple as “MOT garage Aberdeen”, over the pioneer agents that can answer almost anything..

    It’s normal for SMS agents to clap. Why? Because the answer’s quality is prioritized. If makatanggap ka ng physics question and there’s someone walking who’s good at it? It would be stupid to risk by answering it yourself. Get it?
    Ganun din naman sa DA agents diba? May limits din kayo and there are things you also need to think about.
    SMS offers “ANY INFO”, not just numbers, addresses, & short stuff that can be found on EDAS alone.
    Hence, SMS agents are proven brighter than DA agents who are “all talk with no-brainer spiels”.
    thx.

  553. Speedo says:

    @katotohanan: well said.

    @tekpert: I know CSR Mance, better known as “Jel” in SMS. He’s a good friend at masasabi ko yun kahit minsan ko lang sya nakasama. If he’s like how you say he is, then bakit madami sya friends sa office? He befriends everyone pati caterer, guards and maintenance. Mapili nga lang sa kasama depende sa mood, kahit ako minsan “oi” lang bati nya pag wala sa mood.. He’s a nice guy. There must be a reason kaya sya nagalit. I do admit nagalit din sya sakin before kasi biniro kong trip ko gf nya. Knowing him, sigurado sasabog nanaman sya pag nalaman nyang binanggit mo last name nya.
    Bakit ko sinasabi mga toh? It’s because I know him, he’s a friend, at malaki utang na loob ko sa kanya.
    Btw, dati ako from US DA, just in case may bumanat ng kung ano.

    I’ll try to tell him about this, tekpert.

  554. UIC says:

    GUYS I’M REALLY SORRY TO HEAR THAT…
    SA LAHAT NG NAWALAN NG WORK, BAKA PWEDE KO KAYO MATULUNGANG MABIGYAN NG TRABAHO. JUST LEAVE YOUR NUMBER HERE.. PLS REPLY ASAP THANKS.

  555. JEL says:

    Hey, whoever you are..

    Binangga at minura kayo nung CSR Mance? Well, ako yung CSR na yun and could you please tell the truth?

    Mamatay man lahat ng mahal mo sa buhay, binangga at minura ko ba kayo? Sa mata ng diyos, masasabi mo ba yan? Sige nga.

    Tenured ba kayo kamo? Do tenured agents really flock up and play with the kronos for it’s beep? Do tenured agents loiter like cows on the road?
    Well, you’re really funny. Hahah

    They knew I got suspended, but I enjoyed it. Btw, HR knew I wanted the free time. Besides, it’s holy week that time and ayoko bumiyahe pag bad traffic or walang masakyan.

    Hmm.. I remember being told na nagmamakaawa daw kayong magsorry sakin, personally. But HR laughed kasi the confidentiality of your identity would be void, at matatawa HR sa sarili nila nun. Hindi din naman ako interesado malaman kung sino kayo, neither would I waste time on the TRUE PALENKERAS.

    bye bye!

    thx narin to whoever backed me up.

  556. to Jel says:

    “Do tenured agents loiter like cows on the road?”

    aminado ka pala na tinawag mo silang cows? wala ka pala respeto. no wonder you got suspended. huli sa sariling dila!

  557. jake says:

    gud pm..i need someone to help me out…i want to apply in kgb pls give me some tips how to pass the interview…i’m not that fluent in english but i am sure i acn pass the exams…pls help me….

  558. jake says:

    by the here is my number 09203543177…
    thanks a lot…

  559. kgb special agent applicant says:

    I just like to share my experience in applying at KGB as a Special Agent.

    I passed the quiz and was given an account for their online training.

    Unfortunately, may glitches yung online training modules nila. May times na tapos mo na yung module, pero di ka makapag-proceed so next module. Or natapos mo na yung lahat ng module pero hindi pa rin marecognize ng system nila.

    In fairness, pwede kang mag-email ng concern at nagrereply naman. In my case, una inextend ang duration ng training ko. Then, nireset.

    Ok lang. Back to start ako. Pero ganon na naman yung module 5, natapos ko na, pero di pa rin narecognize na completed.

    Ang daming oras ko ang nasayang because the training module has technical glitches – mabagal magload or di makapagproceed ng module. So, hindi ko na lang pinursue, kasi ayaw naman iadjust ng technical nila yung training status ko.

    To those undergoing training, good luck. I hope makapgproceed kayo sa next step ng less yung hassle.

    So, mga nagbabalak mag-apply, you may need to spend a lot of time in the training alone.

  560. viktor says:

    any idea kung kilala nyo si paul herrera? he claimed he’s a supervisor sa kgb asia…

  561. anonymous says:

    U know guys Ive read ung mga comments nio..
    I know ung feeling ng natanggal , lalo na kung dun ka na tumagal, but if kung iisipin natin, in a company’s point if view kung asset ka sa kompanya they will still retain u ryt??? and kung ur really an asset sa komapanya and talgang ur a gud employee is not ur lost , its their lost not urs! so cheer up
    daming call center dian, daming hiring u just have to be confident to urself… kung u have skills ang dami dian believe me.. :)

  562. blsjr says:

    Isa ako sa natanggal nun.. ansakit! sakit! lalo na pag napamahal ka na sa work mo, sa company mo at sa ka-team mo… Ako nga mas doble sakit eh.. ka re regular ko lang nun a week ago, tapus nag file me ng una ko na VL, ayun wala na akong nabalikan na trabajo. Almost 1 year ako walang work, ako pa naman ang bread winner sa family. But life must go on, na hire ako ng October sa isang company, gang ngayun nandun ako. Ayun nabuhayan uli ako ng pag-asa! Mas malaki ang swueldo ko sa KGB, pero sa company na to, tiwala ako! Assurance at stability ang panghahawakan mo dito. Salamat, TELETECH!

  563. Alcoholics Anonymous says:

    @katotohanan:

    I beg to disagree, wla s account or site yang sama ng ugali. nasa upbringing yan.

    hindi kmi tinuruan ng mga bosses namin at tenured agent n maging masama. I was CSR for 3 yrs DA in makati & TDO on my last yr but I never experienced n binastos or winalanghiya kmi ng mga tenured or any of our bosses. in fact they(bosses) were very respectfull & accomodating to our needs.

    ano alam mo s qualifications ng SMS agents? it wasn’t based on tenureship neither on intellectual capability or stats. nasa agents yun kung gusto nila lumipat for convenience. wala ngang screening yan eh. training agad! they had to deploy a lot of CSRs during that time because of volume anticipation. in fact isa ang team namin s nag-test nyang project n yan s MKCC before pa i-rollout yan. and because of its potential sa team namin unang in-offer yan. kasabay dapat namin ung team ni TL Mae Evangelista sa pilot account nyan. but we weren’t interested, we had another goal in our mind & i thank my former TL Jimmy Sarsoza for leading us the way to the UK trip.

    at tinatanong mo kung tine-train ang mga MKCC agents? don’t you know na sa MKCC galing ang mga trainor nyo? and to tell you the truth, hindi lang s MKCC nanggagaling ang mga stupid answers meron din from SRCC. wala sa agents ang problema kung bakit nagsara ang SRCC. it(SMS) just didn’t worked out the way they(Mngt) expected it. that is why we were all disappointed and most of us were devastated. affected din kami s DA dahil reflection yun of how the business is doing. aside sa mga friends namin na naapektuhan, we were also worried for ourselves. company stability & job security was questioned.
    I resigned more than a year ago after we came back from UK. I was saddened by the fact that Kgb is implementing major changes that most of us(employees) cannot cope with and it compromised the quality of service that we provide. I don’t blame them, they have a business to run. so I decided to go.

    buti pa nga yung ibang SMS dati may backpay. kaming mga nag-resign wala. at sa ngaun marami pa ang naghihintay nalang na maredundant.

    nakakalungkot lang na nagkaganun ang kgb. sobrang saya namin nung newbies pa lang kami. parties left and right open bars all the time. maraming pakulo, freebies, prizes for OT. kaya mataas ang moral ng mga employees. maganda, magaan at masaya ang working environment before.

    suddenly na-pressure ang higher mngmt. they have to come up with new ideas that will increase the profit of the company to sustain incentives and other expenses. unfortunately hindi maganda naging outcome kaya maraming umalis at inalis pati mga big boss.

    well ganun talaga, DA is DA. kahit ano pang enhance services ang idagdag mo jan. d2 nga sa pinas hindi naman mabenta yan eh. bakit ba nagsara ang cariff CC? pati ang conduit? because the business is no longer doing good in general. people there(UK) found ways to resolve their problems aside from relying on DA.

    sa mga mag-aaply, good luck sa inyo. swerte kayo kc hindi nyo naranasan yung dating kgb na masaya so wala kayong comparison. you will just work, work & work. hindi na masama ang Kgb. I was earning more than 11k(net, bonuses included) for 10 days(2 wks) when I was a CSR. mainit ang ulo ko pag 10k lng ang net ko. just give it your best and work hard on your stats. :)

  564. Thank you so much for writing a lot of this great information! I am looking forward to seeintg more blogs!

  565. DA accounts will die a natural death. Dahil na rin sa katandaan and also, smartphones. Why the hell would I ask someone if the info that I need is all over the net? That’s why Google created Android OS in the first place.

  566. pejo says:

    ask ko lang po sa mga dating nag work sa kgb… BDO debit card po ba ang gamit sa salary

  567. jaune vert says:

    CRYING OVER THE SPILT MILK WILL GET US NOWHERE.. First time again to check this site out. Sad to hear, things happened the way we are not expecting it to happen. I’ve already charged everything to EXPERIENCE. I understand,that, sometimes to get away with hurt feelings is to talk it out. At other times, things are better left unsaid.
    Business strat kasi ang laying-off of people. Better be equipped. We might want to take short courses(certificates)instead and learn other helpful skills to survive. I may sound very positive though. Please don’t get me wrong.

  568. first came last out says:

    Move on na po. charge it to experience.

    Equip yourselves with other skills para pwede kayong makipag sabayan kahit saan kayo mapadpad. Step out of your comfort zone. Alam nyong madami pa kayong pwedeng magawa to be successful. Di lang puro call center para dun sa mga taong alam nyo sa sarili nyong may ibubuga namn kayo sa ibang nature of work. don’t waste your time thinking about the what you thought was a “bad” experience with the company. In fairness to them, napaka galante nila.

    kgb_ was not at all bad though. I was a part of the SMS SRCC pioneers and part din ng last redundancy. I had happy days with the company, I enjoyed working with my team, I love receiving a good net pay every payday. I felt excited every monday to see the result of my QA. I am always looking forward to go to work. – It was a heck of a good job. but not all good will last – that’s the reality of life, that’s how business works. That was my experience with kgb_Philippines.

    Ang part na malungkot sa experience ko ay pag di ko nakuha ang 100% QA score because of a missing comma or full stop, or pag na delay ang bonus ko because namali ang QA people sa pag analyse ng sagot ko….hahaha!!

    I’m happy at least I became a part of that “ONE OF A KIND JOB”

    Be glad that once in your life you experienced being paid high for months or years. Everything has a downfall. It just happen na sa atin nagyari yun.

    Me, working as an Office Administrator now and earning as much as I was earning in kgb_ before.

    I still miss my old team, na halos di naghiwa hiwalay since we started in June 30, 2008. I also miss our mother earth na nag lalamyerda na ngayon sa SG. *peace boss. hahahah!

    You can also do it! tigas lang ng dibdib ang kailangan and try to be out of your comfort zone.

  569. bestelkado-1 says:

    Thanks for your marvelous posting! I truly enjoyed reading it, you’re a great author.I will be sure to bookmark your blog and will often come back someday. I want to encourage one to continue your great work, have a nice evening!

  570. marvink says:

    ask ko lng po…..pede po bang maregular sa agency kapag naka 8 months contract kse po sabi nila samen kapag naka 2 balik ka sa loob ng 10 months ay regular kana kaso po binago po nila….nakapag 5 months at 3 months lng po kaya naka 8 months lng po ako sa kanila….ang huling usapan po namen kapag deretsyo po ang contract namen regular na po kame kaso binago na naman po nila ang contract pinapapirma po kami ng 1 year pero d pa po kame regular nun……dapat po ba kmeng pumirma,,????…anu po ang dapat nameng gawin…???

  571. cptsantos says:

    wag na kayo mag-away. pare-parehas naman kayong mga tanga at bobo dahil hanggang call center lang kaya ng utak nyo.

  572. faith16 says:

    sad. some careers sacrificed for nothing. hope or hopeless? basta sad.

  573. I always used to read article in news papers but now
    as I am a user of internet thus from now I am using net for content, thanks to web.

Leave a Reply

Your email address will not be published. Required fields are marked *

Open

Close