Failed Cebu Pacific e-Ticketing
If any of you have ever tried booking online for a domestic flight from Cebu Pacific, lucky you. I have been trying to get a reservation for plane tickets the whole day without success.
Cebu Pacific has this new e-Ticketing feature on their website which promises hassle-free traveling, or so they say.
Cebu Pacific now lets you fly without a paper ticket. When you buy a Cebu Pacific e-Ticket, we electronically store your ticket information in our computer system instead of issuing you a paper ticket, so you won’t need to worry about losing something that’s non-replaceable.
Scheduling was ok, filling up forms was a breeze but credit card payment was a pain. I always get an error page while my card is being processed. Now I don’t know if my card was already charged or not.
I called up their 24-hour call center but all I get is either a busy tone or a recording that recommends me getting my ticket thru their website. I got thru but the line was full of static noise the lady on the other end could not hear me. I thought it as just my landline so I tried using my mobile phone only to find out its their system that’s having problems.
Imagine it’s cheaper to fly to Bacolod City and take another 1 hour boat ride to Iloilo than flying straight to Iloilo City. That’s almost 20% less off the bill.