GE Money Bank ATM crashes
For the past week, all ATM machines of GE Money Bank went offline because of a system-wide crash. The bank has been frantically fixing the problem ever since.
The problem started when the bank scheduled a system update which resulted into a crash.
The problem is that, according to a source, all ATM card PINs have been disabled. Was at one of the branches a couple of days ago and saw people coming in to have their new ATM PINs released to them.
GE Money Bank released this notice to the public:
ATM services have been restored, GE Money Bank ATM cardholders may claim their new ATM PINs at their branch of account starting Monday, Nov. 3, 2008 for Metro Manila branches, and Tuesday, Nov. 4, 2008 for provincial branches. ATM PINs for payroll accounts may be claimed at their respective HR departments by Nov. 5, 2008. The old PINs are no longer valid. However, online services are still unavailable.
GE Money has close to 30 branches nationwide.