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How can Makatizens apply for the PHP 5K financial assistance

The local government unit of Makati City recently announced the MAKA-tulong P5K for 500K, a financial assistance program for Makati residents. Qualified beneficiaries will each receive PHP 5,000. Here’s how Makatizens can apply.

What is the the Maka-tulong P5K for 500K?

Under the economic relief program of Makati City, its local government unit will disburse PHP 5,000 worth of cash aid to each Makati residents affected by the COVID-19 pandemic. To ensure the health and safety of the recipients, the financial assistance will be disbursed through their respective Makatizen e-wallet accounts powered by GCash. Staff from the Makati LGU will help those beneficiaries who don’t have GCash accounts to open their own. The total aid of the program amounts to PHP 2.7 billion.

Who are the eligible beneficiaries?

Qualified beneficiaries should be at least 18 years old who is a resident of the following locations:
• within the territory of Makati City or
• in the relocation areas provided by the Makati City Government in Calauan, Laguna and San Jose, Bulacan

Applicants need to be either a registered Makatizen cardholder, Yellow cardholder under the MHP, or voter in Makati City.

Since the financial assistance is on an individual basis, households may get as much as PHP 25,000 depending on the number of qualified applicants for the program.

How to apply?

Existing Makatizen cardholders do not need to apply for the program. The PHP 5,000 cash aid will be automatically credited to their Makatizen e-wallet account. However, those who do not yet have their Makatizen Card may choose among the following options:

• Using the Makatizen mobile app
Step 1: Download and open the Makatizen App. (Download: iOS | Google Play)
Step 2: Click the MAKA-tulong icon.
Step 3: Fill-up the Makatizen Card application form and send a picture copy of your valid government-issued ID.

• Using the web portal of the MAKA-tulong P5K for 500K Program
Step 1: Go to this website.
Step 2: Click the Makatizen Economic Relief Program button.
Step 3: Fill-up the Makatizen Card application form and send a clear copy or scanned image of your valid government-issued ID.

Submit the application form to the Barangay Official or Makati Action Center personnel
Barangay personnel and staff from the Makati Action Center (MAC) will distribute application forms to each household in Makati City. Fill-up the forms, attach it with a copy of your valid government-issued ID, and submit it to either of the following: barangay hall, a barangay personnel, or a MAC officer.

Some barangays like Sanlo Village may pick up your documents from your home. You may also send the digital version of the form via makatulong5kPgmail.com.

How long should you wait?

The PHP 5,000 cash aid for existing Makatizen cardholders will be credited on their e-wallet accounts on or before May 15. 2020. For applicants who do not have Makatizen cards but submitted their complete application form online (via Makatizen App or Web portal), the amount shall be credited to their GCash account within 6 working days from the day they submitted. Meanwhile, those who submitted their application through the barangay or MAC staff will receive the PHP 5,000 subsidy after 15 working days.

Qualified beneficiaries may withdraw the PHP 5,000 financial assistance via GCash Cash In/Cash Out agents.

If you opt to cash out the PHP 5,000, you must present the text message confirming the remittance of the PHP 5,000 to your Makatizen eWallet, and present the same government-issued ID that you indicated in the application form. Failure of presenting the requirements will not allow grantees to cash-out.

The financial assistance may be used to buy food and other products in the e-commerce services of the Makatizen App. Beneficiaries may also pay bills or remit money to relatives in the provinces through the GCash app.

To prevent the amount from expiring on the GCash platform, recipients are encouraged to use the PHP 5,000 cash assistance, partially or whole, for transactions within 30 days it was credited to your account.

For additional details, you can check out the My Makati Facebook post below:

Jewel is a Multimedia Producer for YugaTech. She's a caffeinator by day and a cinephile by night.

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74 Responses

  1. Rosenie baquir says:

    Good morning po ng register po ako s online makatizen card ok n po b un

  2. janette abogado says:

    good am, pano po mag apply ngayon lang po namin nalaman na may tulong po ang makati sa mga residente.. na lockdown po kami dito sa Laguna..

  3. car says:

    hello i would like to ask if we who are renters here in makati city for almost 4 years now and we have a student in benigno aquino high school as well, can also get this even if we are not voters nor have a makatizen card. I’m sorry it seems that theres no application option for makatizen card online. Thank you for the response.

  4. Emmanuel Onan says:

    Nakapag register na po ako sa Proud Makatizen ang kaso po di ko nakuha ang application id kasi ang bilis na nawala ng message. Panu ko po marerecover ang application id to track my makautlong application. Salamat

  5. Barbara A. Castro says:

    Ang problem ko po di ko na ma access ang Makatizen ko kasi nawala ang sim ko at hindi ko alam ang PIN. Ang ginawa ng anak ko nag register ng bagong GCash ko, pero di ma link sa Makatizen ko. Please, tulungan nyo ako kung papaano ma link ang Makatizen ko sa bago ko na SIM. Salamat po.

    • Barbara A. Castro says:

      Wala pa rin po ako na natatanggap na kasagutan sa inihain ko na problema.

  6. Edward says:

    Pano po ma recover ang pin no. Ng makatizen card.invalid napo ung gcash sim at nakalumutan din po ng mother ko ung pin no. Nya. Salamat po sa.tutugon

  7. Raquel L. Nuñez says:

    Nakapag register na po ako sa Proud Makatizen ang kaso po di ko nakuha ang application id kasi ang bilis na nawala ng message. Panu ko po marerecover ang application id to track my makatulong application. Salamat

  8. May makatizen card na po kami pero wala pa din po laman gcash wallet namin. Sana mabigay na po before end of this month.. Daming bayarin. Salamat po

  9. Ronil S. Batuampo says:

    Hi ask ko lang po if paano ma reactivate ang Makatizen Card? na Blocked po.
    at nawala po and old number ko na ginamit ko sa G-cash and Makatizen Card.

    Thank you

  10. Ma’am mag asawa po kami botante sa makati lapaz wala pa po kaming makatizen kami ako nalpag pasa na ng complete requirements 2019 pq qng asawa ko wala pa

  11. pls help po kung nalost po ung sim ng gcash dati n nabigay sakin tapos na forgot ko din po ung pin ng makatizen card ano po pwedeng gawin.? pls. reply po

  12. Meron po akong makatizen card pero Wala po Yong sim nya.at paano po mag register sa globe trough gcash .makatizen account para maka withdraw at. Makuha ng 5k.ayuda taking Kay mayor’s binay.pls help

  13. Ronil says:

    Paanu po ma reactivate ang Makatizen card na blocked po pag balance inquire ko sa atm machine nagkamali po ng pin at wala po kming SIM ng Gcash bali gumawa nalng po ako ulit ng Gcash account.
    Thank you po

    • Evangeline Mostrales says:

      Pag nag wwdraw po kami..ataw mag balance inquiry at wala rin ma wdraw

  14. Pano ko po a recover ang pin no. Makatizen card pls ang bilis kasi

  15. Hamsherra says:

    Paano po pag walang makatizen card or g cash saan po nmin makukuha ang pera

  16. Wala pa po akonh makatizen ID may gcasn na ako saan kukunin po

  17. Alessandra M. Rizal says:

    PWD po ako. Pag nag aaply ako makatulong sbi I’m not qualified. Wala naman po akong natatanggap. Mlking tulong po sana sa pagpapagamot ko.

  18. Dan says:

    Same thing happened to me. Were you able to retrieve your app id? I thought the application id will be sent via email.

  19. Mylene centeno says:

    Pano mag apply

  20. Pm po pano po malaman kung qualified ako itext po ba

  21. jennifer t bacsain says:

    Paano po kung hindi nakuha ang tracking application id. ano po ang pwedeng gawin para matrack ang status ng application ko.

  22. Manuel R. Canizares says:

    Finile ko at ng 2 anak ko Application for Makatizen form last May 19, 2020 sa MAC staff. Nagopen na rin kami ng Gcash account. Ano next step? Mr. Manuel Ramos Canizares-Sr. Citizen Trabaho st Brgy Olympia Makati

  23. Justine anne biadora says:

    Good day po panu po kung di po ako resident ng makati pero naabutan po ako ng lockdown dito po sa makati may matatanggap din po b ako kahit d po ako botatnte dito at walang yellow card? salamat po godbless keep safe sa lahat??????????

  24. Amilyn lacno says:

    Kanino po ba mag follow up.kasi nag fill up na ako ng form 2weeks ago na po.pero hanggang ngayon wala pa din.

  25. May makatizen card ako kaso na block sya pano ko ma reactive ulet tapos hangang ngaun wla pa rin laman ung gcash wallet ko pero nag message na sakit ung makatizen card na natangap ko na ing 5k ng merp salamat

  26. When can I get my makatizen payout I submitted application last may 12,2020 at brgy pitogo hall

  27. venussa partido says:

    Paano po kung may ref# nbinigay from gcash….processing na po ba yun

  28. Fausta Pedernal says:

    Bkit po ako wala pang nkukuha n 5k ngapply ako online ung tracking number is 198510 pero up to now wala p



  30. Hi good afternoon.nag apply po ako sa makatizen tapos ko na po nafill upan yong form..almost 3weeks na po cia kaso wala pa po ako natatangap na 5k yong mga kasamahan ko po nakatanggap na..my gcash din nmn po ako e2 po #09458302897.tracking #40748

  31. ANGELINA A. MOJICA says:

    Good morning. I have submitted my application online last May 14 and received a message that my application has been received and for evaluation. The advised was just wait for the Gcash txt. I submitted all the requirements such as voter’s ID #, my senior card ID , blue card ID. If you want my Yellow card # is 2012-0480843. My sisters has received already theirs. Am I not qualified? If not may I know the reason why a 68 yrs old senior is not qualified. I did not receive a tracking # also.

  32. Adelo Jandayan says:

    June 3, 2020

    Dear All,

    Hindi ito pagmamayabang, kundi nais ko lamang patunayan na ang kaloob ni Mayor Abby Binay na 5K sa lahat ng Makatizens at Makati Voters ay isang totoong tulong na hindi naman gaano kahirap matanggap natin basta mag-tiyaga lang i-fill up ang lahat ng nakasaad sa Application. Ang gamit ko ay Makatizen apps na madali naman i-down load gamit ang Celfon na may data or internet connection. Pagkatapos masagot lahat ng katanungan magmula sa Pangalan, Address at iba pa, magkaroon ng cue na “Submit” pindutin mo iyon, at kung tama lahat ng kasagutan sa mga katanungan, maghintay ka na lang ng hanggang dalawang linggo, ipapasok na ng System ng Makatizen apps ang 5K sa GCash account mo. Kaya siguruhin mo lang na bago ka mag-apply sa 5K MERP ni Mayor Abby, mayroon ka ng GCash Account na active dahil doon papasok ang 5K galing sa Makatizen MERP program ng ating butihing Punong Lungsod ng Makati, Mayor Abby Binay!

    Mabuhay ang ating mahal na Mayor Abby Binay at ang lahat ng mga Makatizens????????

  33. Alicia E. Dalmacio says:

    I have a makatizen card which i received in 2019. Up to this time, the 5k financial assistance has not been credited to my gcash account. Thanks for the preferential attention on this matter.

  34. Alicia E. Dalmacio says:

    I have a makatizen card which i received in 2019. Up to this time, the 5k financial assistance has not been credited to my gcash account. Thanks for the preferential attention on this matter. This was already posted but got no reply so i did a repeat.

  35. Bkit wla pa po kmi nalukuha nagpasa kmi form sa barangay..isang bwan napo mhigit ..inaantay po nmin sa gcash ko wla pumapasok..ty

  36. Nery v. Rodil says:

    Hi good evening .nagpasa na po kami ng application almost 20 days na po ngunit wala pa rin ang cash na 5t meron na kaming gcash.saan po ba pwede magfollow up.thank

  37. Joseph aaron dejesus jacob jacob says:

    Kailan ko po matatanggap yung 5k,nung may 11 pa ako nag apply sa form at sa online nung may 20.wala parin po laman yung gcash ko

  38. roy bustamantw says:

    may 14 ako ngonline application still now wala pdn ung 5k

  39. roy bustamante says:

    pano ko po mkukuha ung tracking id dk po kc sya nkuha kc bilis po nwala

  40. Rosemarie Belles says:

    Gud pm / am one month na po na past ko yong makatizen form wala parin yong 5 k sa gcash ko po

  41. DIVINA says:


  42. Archer pagasi-an says:

    Follow up Lang po sa inaaplyan Kung form para po sa ayuda na 5k

  43. Susan Bayani says:

    Good day ask ko lang po kung pewdeng makakuha ng 5k ang botante na hindi nakakaboto salamat po

  44. ghe says:

    bakit hindi po gumagana yung link nyo na EDIT APPLICATION sa rejected na application. saan po ba dapat mag edit para po ma isubmit na namin ang tamang detalye. salamt po

  45. samuel v. urdaneta says:

    nag submit nako ng application sa barangay hall namin before May 15, 2020 peru wala pakong G-Cash noon, peru ngaun meron na kung G-Cash dahil wala pa kung natangap nagpa on line application ko sa ka kilala ko peru rejected kasi daw may application nako ang reason ALREADY INCLUDED IN THE PAYROLL OF 1ST BATCH REPROCESSED ang tanong kung kailan kaya ako maka receive ng 5K

  46. Nila madarcos says:

    Good morning po, nawala po makatizen card ng anak ko nalaglag ang wallet niya nag apply po siya sa application sa barangay pero hiniram lng po niya ang cp no.kasi iyong binigay sa kanya ng barangay na sim ayaw na expired na, pero hanggang ngayon wala pa siya natatanggap na text may 3weeks na ata paano po iyon ska puwede po ba uli niya palitan ang cp no.niya kasi nakabili na siya ng sariling SIM card para doon na pumasok sa gcash niya

  47. MICHAEL T.SANTOS says:

    Almost two(2) weeks n Yung pag fill up ko thru online Wala parin ako na recieved

  48. Marnellie a lagasca says:

    Ako din po halos 1 month na ung fill upon wala paden….

  49. papano yung nakalimutan na mpin ng Gcash puede pa po ba makuha yung 5k ?

  50. jocelyn d santural says:

    Good Day po. pwede po bang malaman kung ano po status ng application sa makatulong program nag submit po kami sa Brgy. San Lorenzo 2nd or 3rd week of May.

  51. Leonila samantela says:

    Tanong ko lang po gaano katagal ma release halos dalawang linggo na o higit pa. Sana masagot mga katanungan namin

  52. Erlinda says:

    Bakit po pag nag reregister ako invalid email yung email ko e naka sign in naman sa phone?

  53. Roland Boco Padua says:

    Negative 1 and ½ months na wala pa din.

  54. Judiesa Bonife says:

    Hindi man lang ako nakatanggap ng 5k na yan.registered nman ako dtu saMakati pero wala parin balita sa form ko

  55. I applied for the makatulong5k between May12-13, completing the requirements which were attached to the form. All my IDs especially my voter’s ID (since I don’t have a makatizen yet) were attached and submitted..
    So what can the problem be why I have not received my 5k yet?

  56. I want to know why my P5k AYUDA as a citizen of Makati has not been deposited to my GCash yet. I have submitted all the IDs including my voter’s ID attached to the makatizen form last May 12- 13, 2020.

  57. Julian B. Abig says:

    Bakit po yung sa byenan ko wala parin almost 2months na po yung form nya wala parin nag online narin po 3weeks na wala parin

  58. Lelianabong says:

    Hi ask ko lang po KC naapprove po ako samakati Zen app ko pero Wala po akong natanggap n perasa gcash account ko po pero naka approved n po cya paano ko po kaya makukuha ung pera I really need po talaga ng tulong nio 5 po anak ko at Wala pong regular n kita Asawa ko dahil sa lock down .

  59. Jeddah says:

    Good mornIng po ,ask ko lang po sana ,4 yrs ago nag fil up na po ako ng makatizen card, pero untel now diko parin po narricve ang makatizen card ko, hanggang dumating po yong makatulong 5k assistance ,sabi po sa barangry mag fil up daw po ako ng bagong form para sa makatizen card, kaya nag fil up po ako nung may12 at ipinasa ko po yon sa baranggy, untel now wala parin po, 5 family po kmi dito sa isang compaound, pero kahit isa po sa amin walang natanggap na saf, at yong mama ko po na senior citizen 2yrs na po ni piso wala po natatanggap na tulong mula sa soscial pension ,bakit po gnun,sana po mabigyan nio po ng kasagutan ang aming mga katanungan, maraming salamat po

  60. Elisabeth amar says:

    good pm po na nareject po ako sa 1st batch pa pero nag edit na po ako bakit ilang bwan na wala pa rin ako natanggap na from Gcash

  61. Mary Jane P. Sariola says:

    Nag fill up poako sa online navalidate naman kaya lang ang sabi kasama ako sa 1st batch payroll ang problema wala pa yung makatizen card ko dipa na deliver…pero may binigay naman akong bagong fully verified na gcash number, kailan ko kaya ma recieve ang 5k ko….

  62. Puri Warren Gonzalez says:

    Wala pa po ako natanggap na load sa Gcash account, munit ang Mr ko ay nakatanggap na nuong 2 linggo nakaraan. Sabay kami nagpadala ang application form.

  63. Why me I don’t have resive a sap I don’t have a job now before yes I have but now I don’t have a job can’t I to save a sap to help my family

  64. Isat kalahating buwan na pogi akong nag apply sa makatizen kaso Wala pa pong dumadating sa akin sa gcash na 5k .

  65. aldrin solera says:

    Hi Good day, i have a daughter who’s also a botante from Brgy. Bangkal, but everytime she
    search for her name for both Voter’s & Yellow card holders her name doesn’t exist.
    She’s traying to apply for the 5k financial assistance givien by the City Govt.
    Kindly help us.

  66. Eldefonso Rayses says:

    Since I applied in Barangay Dasmarinas Village hindi p ako nkatanggap ng makatulong 5K

  67. Tan Suy Tin says:

    Nagfill up po ako ng application form sa Barangay Dasmarinas but up to now wala p narecib sa Gcash n 5K how can i follow up?

  68. LUNA N. HERNANDEZ says:

    Hi. We submitted our application forms together with the requirements sometime in June thru Barangay Poblacion. When we followed up, they don’t have an answer but to check the website of Proud Makatizen. How do we find out whatever happened to our application for the Makati ayuda?

  69. lotlot says:

    gud am ..wala pa din po 5k asawa ko pa follow up naman ..dennis adamos rosales .

  70. Joven lopez says:

    Tanong ko lang po bkit wala pa po un 5k nmin 3 person pa po un 2 person nakatangap na po last week sabay ko po pinasa un 5 form sa brgy rizal hall

  71. jhoy_0214 says:

    Gud morning ! Ask ko lang po saan po ba pwedeng mag follow-up regarding sa 5k makatulong program, kasi po hanggang ngayon wala pa pong natatanggap ang asawa ko, salamat po…

  72. Teresita R.Reyes says:

    I would like to request that my gcash#09260312011 that is link to makatizen card is already deactivated. So i already inform to gcash hotline to change it & transfer to my present# 09778144296 & was successfully done. Thanks for your kind consideration.

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