One of the things that come with your newly-purchased device is the warranty and after-sales service. It’s not as exciting compared to freebies, but it’s one of the most important things you should get with your device. OPPO believes in taking care of your device after you bought it, and that’s why it launched its OPPO Cares service. Here are the benefits that you can enjoy.
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OPPO offers a six-month or 12-month manufacturer’s warranty on all its products. Upon expiry, this warranty will be extended for another six months or 12 months, subject to local standard warranty terms and conditions. If you need to extend your warranty, you only have to go to an OPPO Authorized Service Center and purchase a six-month or 12-month warranty. The Extended Warranty will be valid after the last day of your standard warranty.
Online Authenticity and Warranty Status Check
Got an OPPO device and want to see if you got a legitimate product? You can check on that using OPPO’s Authenticity and Warranty Status Check online. All you need to do is input the IMEI1 or SN on this website to check – https://support.oppo.com/ph/warranty-check/. Furthermore, it will also give the status of the device’s warranty.
Spare Parts Price Check
One of the things that you don’t want to happen is for a device to break after the warranty has expired. You can have it repaired, yes, but the question you’ll have to ask next is, “How much will it cost to repair?” If you have an OPPO device, you can check for the reference price of the parts that might be needed to repair your device. This way, you’ll have an idea of how much you’ll have to spend before you got to an authorized service center. It will also give you some peace of mind knowing you’re not being ripped off.
OPPO Customer Service Center
Sometimes, visiting a service center cannot be avoided. When that happens, it’s convenient to be able to find out where’s the nearest service center in your area. OPPO lets you do that online. All you have to do is visit this website – https://support.oppo.com/ph/service-center/ – type your location and make a reservation.
If visiting a service center is not doable, you can also opt for their Send-in Repair service via this website – https://support.oppo.com/ph/send-in-repair/. All you have to do is fill out a form, and send the phone. Then once the phone is repaired, OPPO will ship it back to you. You can even track the repair progress online here – https://support.oppo.com/ph/repair-check/.
OPPO Service Day
OPPO regularly holds what it calls OPPO Service Days every 10th to 12th of the month at OPPO Service Centers. If you have a phone that needs servicing, all you need to do is drop by and enjoy the following benefits:
• Free labor cost
• Free phone disinfection service
• Free software upgrade
• Free protective film
• 10% discount for display assembly and motherboard
• 10% phone accessories discount
• Special drink menu
As you can see, OPPO takes care of its customers by helping them take care of their devices with these services. Not only it will help make the devices last longer but will also give their owners peace of mind knowing they can avail of many benefits aside from a standard warranty.
To know more about OPPO’s after-sales support, click here https://support.oppo.com/ph/.