BPI has recently published an advisory, requiring clients to update their account information or lose access to any of BPI’s 24/7 electronic channels (i.e. ATM , Online and Mobile).
UPDATE (August 29, 2016 – 9:30 PM): In a phone interview with Rappler, BPI corporate communications head Tricia Quiambao clarified that the bank’s clients are given until September 30, 2016 to submit their CIS and FATCA forms. Quiambao also added they will issue an advisory clarifying the matter as “deadline should be by the end of September, not August.”
In another phone interview with ABS-CBN News, this time with Maria Dina Soriano, vice president and head of the customer care department at BPI’s Retail Banking Group, said that they will start deactivating electronic channels starting September 15, 2016, on a staggered basis. To regain access, the customer needs to go to their branch and update their information.
Original article below:
In a Branch Advisory published August 26, 2016 on BPI’s webpage, the bank said that it needs to update its customer information records in accordance with the Bangko Sentral ng Pilipinas Circular 706. That said, BPI clients are required to update their account information with bank on or before August 31, 2016 by doing the following:
STEP 1: Fill out and sign the Customer Information Sheet (CIS) and Foreign Account Tax ComplianceAct (FATCA) Form.
STEP 2: Present the original copy and submit a photocopy of one (1) valid, recent, and photo-bearing ID.
STEP 3: Submit these documents to any branch nearest you. You may also send original filled out and signed forms via courier or mail to your branch of account.
NOTE: If you are unable to update your account information on or before August 31, 2016, your transactions can only be serviced over-the-counter of our branches. You will not be able to access your account via any of BPI’s 24/7 electronic channels (i.e. ATM , Online and Mobile) until you have submitted your CIS and ID.
Hit the source link below to read the advisory.
source: BPI
Updates of Client Information
August 30, 2016 | Updates of Client Information
Last Friday and over the weekend, BPI made two announcements requiring all our clients to update their information with us. We have subsequently received feedback from you and acknowledge that our announcements have raised concerns. We sincerely apologize for the inconvenience this has caused you.
We wish to clarify that these recent announcements only apply to a limited number of individuals, with whom we have already communicated separately. Should you have questions, please visit us at the branch where you maintain your account or e-mail us at ex****@bpi.com.ph
Thank you for your understanding and patience.
https://www.bpiexpressonline.com/cms/page/8289/updates-of-client-information