DTI chief to order telcos to remove expiry dates on prepaid loads
Department of Trade and Industry Secretary Ramon M. Lopez expressed that he is against expiry dates imposed on telephone and internet card load credits and will order telcos to remove them.
In a report by Manila Bulletin, Lopez told the media that he is “not aware that telecommunications firms still impose expiry dates on prepaid telephone and internet loads.”
“These services have already been paid for by the consumer. I do not see any reason why the buyer will be denied the use of the services or goods in the future,” Lopez explained.
The DTI chief also vowed to look into complaints and will assign Undersecretary Zenaida Maglaya to handle it.
In a report by Business Mirror, Lopez said that they will tell the telco to remove expiry dates for prepaid load cards, following the example of business establishments that have already removed expiry periods for gift cards/certificates.
“Business establishments have already removed the expiry periods for GCs. Now, we will tell the telco to follow and remove the expiry dates for cell-phone pre-paid load cards… in principle, you already paid that,” Lopez said.
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