GCash cracks down on task scams and suspicious wallets

GCash is strengthening its efforts against task scams and other forms of social engineering fraud as digital scam syndicates become increasingly sophisticated across the country.

Task scams often involve fraudsters posing as recruiters, merchants, or online platforms that promise easy earnings in exchange for completing simple online tasks. Victims are later manipulated into transferring funds under the false promise of higher commissions or withdrawals.

Since 2025, GCash reported closing over 3.3 million scam-linked wallets as part of its fraud monitoring and proactive wallet blocking efforts.

GCash also continues to work closely with the PNP Anti-Cybercrime Group, Cybercrime Investigation and Coordinating Center, National Bureau of Investigation, and other regulators to strengthen its anti-fraud measures.

Users who encounter suspicious task offers or transactions can report them through the GCash in-app Help Center, by calling 2882 or by chatting with Gigi 24/7.

Here are Government Cybercrime Support Channels: