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Google adds Hold for Me feature on its Phone app

Google has recently launched Hold For Me feature on its Phone app which lets Google Assistant wait on the line for the user.

Hold for Me is Google’s latest effort to make phone calls better and save you time. Previewed on the Google Pixel 4a and Google Pixel 5, the new feature allows users to go back to their day while being held in line. Google Assistant will notify you with sound, vibration, and a prompt on your screen once someone is on the line and ready to talk.

Hold for Me is powered by Google’s Duplex technology which allows the app to understand the difference between a recorded message and a representative on the line. The latest Phone feature is optional and can be activated under the settings during each call to a toll-free number. The audio is processed entirely on the device and does not require a Wi-Fi or data connection which makes the experience fast. It also protects one’s privacy as no audio from the call will be shared with Google or saved to any Google account unless the user explicitly decides to share it to help improve the feature.

The Hold for Me feature is currently available to Google’s latest Pixel devices. News, when other devices may enjoy the feature, are yet to be announced.

Source: The Keyword – Google

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