Samsung recalls 2.8M top-load washing machines in the US

As if Samsung is not having a bad year already, the company has announced a new recall, this time for its top-load washing machine due to safety issues.

Image: Samsung WA40J3000AW/A2 & WA56H9000AP/A2 top-load washing machines.

According to the US Consumer Product Safety Commission, Samsung is recalling 34 models of Samsung top-load washing machines in the US (sold at Best Buy, The Home Depot, Lowes, Sears and other home appliance stores from March 2011 to November 2016 for between $450PHP 26,408INR 38,137EUR 429CNY 3,275 and $1,500PHP 88,028INR 127,125EUR 1,428CNY 10,917) because “the washing machine top can unexpectedly detach from the washing machine chassis during use, posing a risk of injury from impact.”

The CPSC said that Samsung has received 733 reports of washing machines experiencing excessive vibration or the top detaching from the washing machine chassis. Nine reports were related to injuries including a broken jaw, injured shoulder, and other impact or fall-related injuries.

Samsung is offering the following options for the recall program:
(1) a free in-home repair that includes reinforcement of the washer’s top and a free one-year extension of the manufacturer’s warranty;
(2) a rebate to be applied towards the purchase of a new Samsung or other brand washing machine, along with free installation of the new unit and removal of old unit; or
(3) a full refund for consumers who purchased their washing machine within the past 30 days of the recall announcement.

sources: Samsung, CPSC