It’s Official: Dell Philippines is here!

woohoo that means cheap high powered laptops with warranty! :) Interested to see how much they end up costing here

Now that is the news I have been waiting for, for the last three months I’ve been salivating over their online inventory, finally I can order one locally… Been a fan of them in the US…

This is good news, after reading about Intel’s plan to vacate the country. O_O

New investments for the tech industry in the Philippines, yay!

hmmm…career ops? :D interesting…

Well it’s about time. I wish they did it earlier when I was still in the Philippines. I would’ve gotten a Dell then. :D

woohhh..i’m reall interested with DELL. The long wait is finally over. Hopefully, I can buy one their notebooks! =)

Any job offer? :-) I look forward to it…

Welcome DELL!!

More competition the better for us!

For me, it will further drive Lenovo prices down :p then I’ll grab 3 Lenovos hehehe :p

Dell call centers will not close down.. they are being sold to Teletech and Accenture…

Where can I find their showroom? I need an XPS 630 fast!!

Sir, were is the Dell Service Center located in manila.. my laptop dell model is in need of service. thanks

Bernie
be****@****.***

DELL Store is now open @ the SM Cyberzone, The Northwing, SM City Cebu

where could we buy DELL laptops in Manila?…is there any store in Manila which is a sole distributor of DELL notebooks?..please email me..les_****@****.***

I am not sure the level of presence of DELL here, but to this date, if you look at the country in their web site, the Philippines is not yet listed.

And if the local stores here will be the one to screen for my complaints and problems with hardware, well, I’d still get my DELL from the USA. I have had excellent service from their chat and mainland. Sent my busted battery, and now a dvd-writer back to them and the replacement was sent even before they got my busted items. Do you think we can get these stores to give this type of service? I doubt it. :(

there is still a need for DELL to improve the warranty of the computers here in the Phil. in the US, you have the option to have an ON SITE TECH or send it to the depot, while here , you have to send the computer to their shop.

i have been to their shop in sm north wing, and their systems are not the same compared to the US websites.

hope they can come up fast for a DELL Philippine website

“your Dell store” is now open in SM Marikina! ;D

Hi. If you happen to be having problem with your Dell system/s, you can send me an email at i_will_fi****@****.***. I am a Dell Certified System Expert. I can fix any problem you are having in your Dell system so long as it doesn’t require a part replacement. Meaning, any software problem that you are having trouble with in your Dell system, I can fix it. Just send an email stating the issue and I will get back to you as soon as I can. You are also free to refer my email address to your peers who are having trouble with their Dell system. I can also fix HP systems and almost any brand of Computers

Hi Cathy. There are no Dell Service Centers yet in the Philippines. Dell just opened the retail market in our country but there are no legitimate/aacredited Dell service centers here yet and I don’t think there will be any available in the next few months or couple of years. It will depend on the response of the market. However, you are always free to send me a message at i_will_fi****@****.***. Just state what problem are you having with your Dell system. Thanks.

Quote from this site: http://www.pc-experts.org/index.php?topic=13878.msg%25msg_id%25

“afaik, this is the service center of dell computer products in the philippines

Nexus Technologies, Inc.
Ground Floor Don Pablo Building
114 Amorsolo Street, Legaspi Village, Makati City

Tel 867.1191 759.6630

tawagan mo na lang to be sure.
hope this helps”

I told you guys, there are no accredited Dell Centers here in the Philippines. Hence, THERE ARE NO OTHER DELL CERTIFIED TECHNICIANS THAN THE ONES IN DELL PHILIPPINESS. The company that you called is for NEXUS as it is already stated in its name. They are not Dell Certified Techs neither they know about Dell computers. They will try to fix your computer the way they fix the computer brands that they know. In short, they will fix your system through knowledge and training they acquired from school and Nexus but not from DELL. It’s up to you guys if you want to take the risk. Now, DIAGNOSTICS and DIAGNOSIS are 2 different things. If you are pertaining to a fee for DIAGNOSTICS, what they’ll do is they will run hardware diagnostics to check the hardware components BUT… it is not a guarantee that what ever the test would show is true. Diagnosis on the other hand is another thing. Technicians in the States charge separately for DIAGNOSIS OF THE PROBLEM ALONE and will charge anothe amount for troubleshooting. Now, if there’s no typographical error and option A is Diagnostic.. you guys would end up paying both of the charges. WHY? Because they will certainly push doing Diagnostics first because they will check the hardware components (even if they know or have an idea that it is software not hardware issue), then will charge you CHARGE B for actual troubleshooting.
Just to add, the reason why the last poster mentioned that it is REGARDLESS OF WARRANTY STATUS… is because AGAIN, they are not DELL TECHNICIANS and IT IS LOGICAL THAT THEY DON’T CARE ABOUT THE WARRANTY STATUS.
I hope this information helps and clear up things.

There are now official Dell service centers in the Philippines to cater to Dell customers with computers that are covered by the 1-year warranty provided to all Dell computers bought here in the Philippines. If you happen to drop by the Dell call center at the Mall of Asia or Libis, the security guards can give you a list of official Dell service centers available for you guys. Just to clear it out, the service centers would not honor the warranty of systems bought overseas. Please coordinate with the Dell technical support team designated for the country where you bought the system because warranty prices differ from country to country.

dell is good.. but dont buy m1330… believe…

I get my dell xps m1330 motherboard repaired at philippine where I bought my notebook from singapore. The motherboard faulty again,but I was told the part only 60 days warranty. Can someone tell me, is it true?

good day!

Sir, where can i buy keyboard for Dell latitude C400; and motherboard for Dell latitude D600 and how much? thanks

Dell Store is already here in the philippines.. Believe! One is in SM cyberzone.

M1330 is pretty but not reliable. There have been defective motherboards installed to those babies.

My mom bought me an Inspiron 1501 laptop with Vista installed on it. Its not like Latitude or XPS or anything, it only has average specs. Despite all the negative things i heard about Dell and Vista, my computer has been running really great. Its still runs like new even after 2 and a half years of using it. Well i guess the best way to take care of a laptop is never make it warm. Make sure its well ventilated or do not overuse it if ur outdoors..it fries the motherboard. And when the motherboard goes bad that’s when nightmare starts. My dell is the best so far.

Do you sell Dell Inspiron 1521 laptop charger?
I badly need it.

Please try to reach me out using this e-mail add:

noyrofhel****@****.***

I would greatly appreciate your sincere response.

Wow…what a timely news. May I know where the office is located? Thanks

XPS is over rated and over priced. Dell doesn’t give quality support. Trust me I worked there as tech support. I’d tell you to reboot your p.c. and call back. hahahaha!

Just like to ask, where can I buy a new charger for my Dell Inspiron 1420 in Manila

Gentlemen,
My DELL – Latitude D620 cannot be connected to my internet line, the technician said something is already damage inside [ a declaration which is not clear to me ] i dont know.
I am using this notebook 3 months ago, when i arrived here last 1st of JUNE and try to used it i was very disappointed. Any DELL expert can help me on this please.
Many thanks

i wonder where i can buy a new battery for my dell laptop…. its quite hard to find dell products here in Davao… i need to replace my bat.!!!!!!!!!!

its really hard to find a shop for dell … i need a new bat for my dell inspiron 1525,.. u have?? plz help…(davao)

Do they repair laptops? my xps m1330 have a problem..

In the consumer space, Dell is King (although HP is hot on their tail), in the enterprise space, Dell is an after thought.

I got a DELL unit given to me by a relative from Ireland. INSPIRON 1501 with express service 69-215-367-15.

It is not working right now. We asked someone who knows computer to have it checked. He said the cable/charger is not working. Its fused is busted. I went to an SM mall and looked for that cable everywhere but efforts proved futile.

So where can I buy that DELL CABLE?

Please advised ASAP…Thank you in advance so much for your urgent REPLY.

Dell Vostro 1520

Processor: Intel Core 2 Duo T6670 (2.20GHz, 2MB L2 Cache, 800 MHz FSB)

OS: Genuine Windows Vista Home Basic

Color: Deep Cherry Red

Memory: 3GB shared dual channel DDR2 SDRAM at 800MHz, 2 DIMM

VGA: Intel Graphics Media Accelerator 4500M HD

Battery: 6 cell Lithium IOn

Wireless Cards: Intel WiFi Link 5300 802.11a/g/n Draft mini card

Hard Drive: 250GB 5400RPM SATA

Camera: Integrated 1.3MP Webcam and Digital Mic with Webcam

Optical Drive: 8x DVD+/-RW with double layer DVR+/-R write cabability, Roxio and Cyberlink PowerDVD

LCD: 15.4 inch WXGA Anti-Glare LED Display

Warranty: 1 year basic limited warranty plus 1 year mail-in service

FREEBIE!!! Dell Deluxe Nylon Carry Case up to 15.4″ worth P1.500

PRICE is 39 K.. Nego pa…

Contact me 091865*****

Greetings!!

I would like to ask if u can suggest how to fix my dell studio 17 laptop.. although my problem is not on the hardware part but on the keyboard of my laptop..

One of the key (arrow key specifically) of my keyboard has popped-out.. maybe its connections has loosen or sumthing but my laptop is just 11months old.. I dont know how it happened. maybe u can suggest where or how to fix it.. before the arrow key will totally out of the keyboard part. thanks!!

hi! i have a dell latitude D620. i need to replace my battery, where can i buy it here in davao city? pls help….

I need help and some good ideas where i can FIX my DELL XSP M1330?i can’t operate my unit now for the last 5days.where do think i go to FIX my unit?pls HELP…

i have read other feeds about dell xps m1330, and everyone seems to have the same prob.. that the screen suddenly freeze then would shut down by itself..and when u open it, only a black with blue lines will be on ur screen..and its bec of the poor nvidia video card / mobo in it.. mobo costs so much!! might as well buy another laptop..but i dont even have the money!!! arg.. i really am so disappointed with dell!!!!

the model is dell studio 1535… thanks

As far as Dell support goes we have a few thousand Dell-certified technicians (call center tech supports L1s, L2s, etc). Since Dell support routinely tears down laptops they’ll be able to diagnose these problems. The only problem is knowing one of these people since there isn’t any Dell-accredited support center here. Of course, knowledge is king. For people who need replacements for parts, the Dell laptops are designed for an easy teardown. You will be able to replace those parts if you put the time into it.

And as for parts being sent under warranty from the USA or anywhere else, just expect that they will be refurbished ones. I haven’t heard of any computer OEM that ships brand-new replacement parts.

Just for you to know guys. It really doesn’t matter when you keep the laptop plugged in all the time. Though true that over time it will really be degraded due to of course aside from the normal wear and tear, know that NOTEBOOK BATTERIES are generally “consumable” part of the computer.

You don’t really have to use the ac adapter ONLY, keep your battery plugged in. Trust me, I’ve worked with a variety of Dell systems, Vostro, Latitude, Inspiron systems to name a few. So what are you waiting for, keep it plugged in…. =)

**Baby_Gee**

sira na daw motherboard namin..san okay magparepair.laguna area po

is there any repair center here in manila. gusto ko kase mag upgrade ng laptop ko…

sir/madam:

my niece from UK intends to give her Dell desktop to her relatives. she had it shipped here in Pinas…for upgrading. we brought it to a computer service store and was diagnosed to have a spec of 256 mb ,pc2700 unfortunately what is available in their store is pc400 which (according to the technician) is not acceptable to the dell unit of my niece.if installed, the pc might black out. coincidentally, i had a neighbor who claimed to be a certified dell technician…so i requested her to see the unit at home. after examining the unit, she gave me encouraging advices. however, until now, she is hard to reach and my niece is scheduled to go back to UK this EO of december . now, i just want to bring the unit to a qualified service center of dell…please help us . the unit was bought way back 2003 at UK. is there hope to have it upgraded with non-dell spare parts (ex. memory, etc.)?

thanks. happy new year!!

nay melds

I have a dell inspiron 1525 laptop,bought in Australia. My charger is not functioning now and I don’t know if there is any available one for this here. or if there is still a remedy for this…

nobody seems to be managing this website,people are asking many questions but these people are not getting any reply so far(for the past few months at least)I hope you wont be creating a site like this,if you’ll just be leaving this people w/o any answers.

Hi Guys,

We would like to introduce to you our company, Phil-Data Business Systems, Inc. We are a Dell Channel Partner and a Dell Authorized Service Provider (DASP) here in the Philippines. If you have any concerns about Dell Vostro, Latitude and XPS models (only), please call us at (02) 811-2878 or email us at s****@****.*** and we will be glad to assist you the best way we can. Thank you.

Our website is http://www.phildata.com

Thank you.
Phil-Data Sales and Marketing

Sir Steve,

Yes, we do provide (Philippines) parts and service for the following:

1.) For units purchased from Phil-Data Business Systems, Inc. and was still covered by the warranty – Free of charge both parts and service.
2.) For units not purchased from Phil-Data but still covered by warranty – Free of charge on parts warranty but with labor charge.
3.) For units not purchased from Phil-Data and with no warranty – With charges both on service and parts.

Please note that we only provide parts and services on Dell Vostro, Latitude and XPS models only. We don’t cater to other Dell products such as Inspiron and others.

Thank you.

The employer gave his notebook model no. PP03S x200 to my brother and my brother gave it to me also, but the thing is wala na cya power cord and memory! and i tried finding who can replaced it but wala eh… im having a hard time finding one, can you help me? sayang eh, wala naman daw sira but the employer just got the power cord and the memory…

i have a 1420 inspiron, my problem is that there is a little open line space at the buttom part of the screen.. and sometimes when i experience that the screen is moving when i open it? i would like to know whats the problem with it? somebody said its the LCD… erich 092752*****

who knows how to reset the admin password for the bios. already removed cmos battery, also updated the bios to a newer version, still the password is there. anyone knows how to reset the password. thanks

@ Chang, my problem is in the bios, whenever i try to change the setting like i need to boot to DVD, or activate the wireless thru bios, it keeps me asking the admin password. admin password in the bios actually. not in the windows admin password.
the password was accidentally set and the user forgot the password for the bios.

thanks…

Hi,

Sorry for what happened to you and to your laptop. With your concern regarding lost laptop, I suggest that you request Dell to block it. Hope that you know the service tag or serial no. of your laptop. To do this, visit http://www.support.dell.com and in the upper left there was this live chat and click it OR go to the bottom part, click contact us, contact technical support and there were icons if you want to chat, or email your concerns. Upon validation of your concern, Dell will email all their service centers and that they don’t accept any repairs or service with this service tag. But this does not guarantee that they will trace or caught who the culprit is but at least you do something about it. Good luck.

hi!

can you recommend to me a distributor of dell laptops and netbooks here in the philippines?

Hi! I have a Dell Inspiron 1545 (Intel Centrino, Windows 7 OS) that my boyfriend in the US bought for me last November. I had a blue screen of death issue with it as early as March or April but I managed to fix it. Now my problem is that I seem to have a deadpixel problem (about 3 px thick) all the way across my screen. I’ve been reading the posts here and I just wanna know if there is a Dell Service Center here in the Philippines that will honor my laptop’s warranty even when bought from the US? And if there is a way they can fix this? When I had my blue screen issue, my dad found an “authorized Dell service center” from asking his friends.. I’m not sure if it was Accent Micro but when he asked about my problem back then, he said they still charge for the diagnosis and reformatting and all. Good thing I managed to fix it myself but for this dead pixel issue, I really need a specialist’s help. I know a lot of people suggest other ways to fix laptop issues other than finding a Dell Service Center. However, as much as possible, I’d like to have it checked by Dell technicians who honor my laptop’s warranty. Help pls.?

Is Nexus not a good Dell channel partner? Is Phil-Data ought to be the best in providing service for Dell XPS laptops?

Hi,

Phil-Data Business Systems, Inc. is one of Dell Authorized Service Provider here in the Philippines and can supply/provide you parts on your Dell Latitude Laptop. For inquiries, please call the Helpdesk at 811-2878 or email at s****@****.***.

To: Johnrey

We don’t have any store or outlet. Our (corporate) office is located here in King’s Court II, Pasong Tamo, Makati City. You can call us at 811-2878 to 89 or email at s****@****.*** should you have any inquries or concers.

any dell products distributor in davao city?

I know this post is 2-3 years late but I will just say that there is still NO DELL SERVICE CENTER IN THE PHILIPPINES.

they only have authorize dealers. And they will say that you will need your laptop to be repaired there with a COST because there is NO SERVICE CENTER IN THE PHILIPPINES

be advised some of dell products have problems that they just ignore just look search google “dell inspiron problems”

I am not a spammer I am a concerned citizen taken a fool by this company.

Hi,all DELL USER

ACCENT MICRO PRODUCT, INC

one of the (AUTHORIZE SERVICE CENTER)we repair warranty and non warranty units.

just bring your laptop unit at DELL store at MALL of ASIA 218 north parking pasay city.
or just call this number: 5567713-5568415 for more information,.

thank you.

eric g.
Dell Accent Micro Product., Inc

take note: for warranty: if your laptop purchased at another country you must transfer the warranty first, just go to this site: http://www.dell.com/dhs/globaltagtransfer.for international warranty parts are free but ther is service fee. If your unit is purchased ACCENT MICRO or PC LIVE STORE just bring only the original invoice..

thank you.

Manny E.

@manny enriquez

did you not read my message regarding me already trying for several times on transferring international warranty WITHOUT SUCCESS?

I got a problem with my inspiron mini 1018. Monitor display problem, the unit is working. My dad bought it in saudi and I only used it for 2 weeks. Can anyone recommend what can I do with this and where should I bring my laptop so to be fixed?

messageS*

San po pwede ipa repair itong dell xp inspiron ko. Magkano po ang pagpagawa sa inyo.
Maraming salamat po

There was a Dell Concept Store in SM North Edsa Cyberzone, it was in the new building. I know that they can accept laptop repairs under warranty. If none, they will charge you for the parts and labor. For Inspiron laptop repairs, you can call them at 799-2123. For Saint B. Toledo, I’m sorry but I think there are no service centers for Dell Venue Cellphones here in the Philippines. Hope this helps.

Any advice then?

Dell Computers are very easy to breach my laptop dell inspiron n5010 has a defect its LCD is blinking!i dont know why but i thinks its a factory defect!can somebody help me?

hello i just bought a dell inspiron duo,and only the OS is properly installed, but when i switch to tablet, it’s not working because they dont install the duo stage, so it’s not functioning, can i get your address and contact number so that i could bring it to your office and help me fix this problem to my laptop or do you know a site where i can download the software of duo stage, thanks!

john :)

ask lang about sa touchpad ng mouse ng dell laptop. gumagana poh ung cursor ng padmouse pero di poh ma ka click.. pano poh gagawin ..?

t.y

dell optiplex 330. when i boot my pc i just got amber light blinking on and when i open the case i saw the p3 not connected, sir can i ask where it is connected?

i think sira na battery ng dell axim x3i ko. where here in philippines can i buy the batt.? im in manila. any batt. that will suit, bsta better one. and how much wud it cost? tnx

i really have this problem :( …

i can’t use my laptop anymore(Dell Inspiron 1545)
b’coz my AC/DC Adapter won’t charge anymore..

Help ..Where is the Nearest Service Center Here in Davao City Area?? please e-mail me thanks :)
[email protected]

My 3-yr old Dell inpiron 1420 laptop screen is shaking right now with an appearance of pinkish lines. I’m afraid it might need replacement since it has become very hurtful to eyes when used. Would you know of any place where I can get this fixed or where can I buy a monitor replacement? Any idea how much will it cost to replace this laptop monitor? I would prefer an authorized Dell service center if there exist such a place here in Manila/Makati/Mandaluyong/Ortigas area. Any tips would be greatly appreciated.

i have a problem with power to dell computer it will not start or as far as i can see get power for charging
is there a store or repair i cango to in manila philippines

can someone tell me where can i find dell center in the philippines for the purpose of warranty^^

gusto ko palitan palm rest ung dell inspiron 1525 kasi nag fade na ang kulay nya.. san ba makakabili dito sa pinas lang? tnx!

HI,MAY PROBLEM ME SA DELL LOPTOP KO PO NID KO INVERTER BUMAGSAK LAPTOP DEN SIRA BACKLIGHT,WER I CAN FIX MAY LOPTOP FROM TARLAC….

For those who are asking, there is a Dell Authorized Service Center at SM Megamall in Ortigas, Manila. It is located at the 4th floor of Building B – Cyberzone area. It was opened last August 2011. I have inquired my laptop screen concern over there. It’s a bit pricy as compared to other non-Dell service centers out there. At the time that I went there, they offer free diagnosis.

sir tanong po ako..pede po bang ipa upgrade yung video card ng dell inspiron 5010 sa dell service centers?

i have dell inspiron 1501.the power indicator is turning on but nothing appears on screen. meron bang service center here in mindanao area?

Dear Dell Users, Dell is the most reliable computer in the US. If you have any problem with your computer, pleassssse do not take it to any technician. It might just be a software problem go to the Dell website and download drivers from its web site. Have a record of all your hardware and software in a safe place and refer to it when there is a problem. Also it might just be a simple system restore which you can do it by yourself.

You mean “ARE remanufactured….” lol.

hi we need an IT to discuss about dell firewall.
your immediate reply will be highly appreciated

thanks
marlyn.
tel 02-4982083/09228789-227

Is there casing spare parts of dell postrov 5460?
Thank you