and its mobile unit Smart Communications have signed a 7-year, $300 million partnership deal with Amdocs to utilize its artificial intelligence and outsource some of their information technology (IT) operations as the company shifts to digital services. PLDT said that Amdocs will help bring digital capabilities for convergent sales operations, digital customer experience across multiple channels, as well as service fulfillment and network rollout systems. Our strategic collaboration with Amdocs is a key component of our digital transformation to enhance customer experience, engagement and product delivery. Read more in our articles including "PLDT, Smart sign $300M deal with Amdocs to introduce Digital Solutions" and "PLDT Home Fiber Prepaid now offers speeds up to 300 Mbps".
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Mar 19, 2026and its mobile unit Smart Communications have signed a 7-year, $300 million partnership deal with Amdocs to utilize its artificial intelligence and outsource some of their information technology (IT) operations as the company shifts to digital services. PLDT said that Amdocs will help bring digital capabilities for convergent sales operations, digital customer experience across multiple channels, as well as service fulfillment and network rollout systems.
Our strategic collaboration with Amdocs is a key component of our digital transformation to enhance customer experience, engagement and product delivery.
Our coverage of amdocs includes: "PLDT, Smart sign $300M deal with Amdocs to introduce Digital Solutions"; "PLDT Home Fiber Prepaid now offers speeds up to 300 Mbps"; "Smart unveils new Postpaid Plans+ with Unli Apps bundles". Each article provides unique insights and information.