#digital banking

The Bangko Sentral ng Pilipinas (BSP) said it is reviewing the recent service disruption that affected Bank of the Philippine Islands (BPI), as customers experienced problems accessing the bank's digital channels over the past few days. The outage started on the evening of June 14, when many BPI customers reported being unable to access the bank's mobile app and online banking platform. The bank said all impacted digital channels were fully operational again by Tuesday. Bank of the Philippine Islands (BPI) is set to introduce international money transfers through its mobile banking app, following a partnership with Visa aimed at making cross-border transactions faster and more affordable for Filipinos. Joel de Vera, BPI's head of strategy, products and support for institutional banking, said demand for secure, real-time, and affordable international payments continues to grow as more Filipinos engage in global activities. Beyond digital banking, BPI is also expanding its physical reach through agency banking partnerships. BPI said its agency banking network now covers more than 7,000 partner stores nationwide as it continues efforts to improve access to financial services in underserved communities. BPI said the rollout is part of its agency banking expansion, allowing customers to access banking services in retail stores. Read more in our articles including "BSP warns of accountability after BPI outage" and "BPI to add international money transfers to mobile app by 2027".