#globe down

Last May 9, Globe Telecom suffered a temporary network outage that affected subscribers in the Visayas and Mindanao region {see full story here}. This evening, Globe sent out SMS to its subscribers informing them of this rebate. Globe also posted in their corporate blog about the incident: Globe Telecom is giving free call, text or mobile browsing services to customers affected during the service disruption last May 9, 2011. Customers can expect to receive an SMS from Globe to avail of the service no later than May 17, 2011. Globe Telecom has fully restored mobile and broadband services in the affected areas in the Visayas and Mindanao regions. Globe earlier announced that a significant portion of its 2011 capital expenditure (CAPEX) of US$ 500 million will be allocated on investments to expand coverage and improve quality and capacity of its network infrastructure throughout the country. Globe has likewise ensured that its network has increased redundancy and resiliency to better serve its customers. Globe assures its subscribers that the service disruption was an isolated case which involved multiple fiber cuts. Read more in our articles including "Globe to compensate subscribers due to outage" and "Zobel steps down as Globe chair after nearly 30 years, Consing assumes post".