The IT & Business Process Association of the Philippines (IBPAP) also does not seem to agree with the FIRB regarding the latter's evaluation of the effect of the return-to-office (RTO) mandate to the Filipino economy. "The decision of IT-BPM (IT-Business Process Management) RBEs (registered business enterprises) to forego their income tax perks is a difficult interim measure to address the needs of their employees and meet the demand of clients who prefer WFH (work from home)/hybrid work arrangements," IBPAP said in a recent statement. Ease and predictability of doing business is of paramount importance," IBPAP added, noting that "continued profitability" would be beneficial in keeping investments and creating more jobs for Filipinos. As for the case of Concentrix, IBPAP President and CEO Jack Madrid said in a television interview last June 14 that it was "a very temporary measure, a painful decision for them to make, given that viable commercial activity and profitability need both fiscal and non-fiscal incentives." Concentrix is a member of IBPAP. While still uncertain on how the discussions would go concerning the "final ratio", the IBPAP also stated that they would be content with the proposal to sustain a hybrid work setup allowing up to 70 percent onsite work and 30 percent WFH for BPOs, while keeping the fiscal incentives. Read more in our articles including "Gov't says tax incentives 'not that important' for BPOs as RTO mandate remains" and "War for talent? 'Underground BPOs' compete for headcount".
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Mar 25, 2026The IT & Business Process Association of the Philippines (IBPAP) also does not seem to agree with the FIRB regarding the latter's evaluation of the effect of the return-to-office (RTO) mandate to the Filipino economy. "The decision of IT-BPM (IT-Business Process Management) RBEs (registered business enterprises) to forego their income tax perks is a difficult interim measure to address the needs of their employees and meet the demand of clients who prefer WFH (work from home)/hybrid work arrangements," IBPAP said in a recent statement.
Ease and predictability of doing business is of paramount importance," IBPAP added, noting that "continued profitability" would be beneficial in keeping investments and creating more jobs for Filipinos. As for the case of Concentrix, IBPAP President and CEO Jack Madrid said in a television interview last June 14 that it was "a very temporary measure, a painful decision for them to make, given that viable commercial activity and profitability need both fiscal and non-fiscal incentives." Concentrix is a member of IBPAP. While still uncertain on how the discussions would go concerning the "final ratio", the IBPAP also stated that they would be content with the proposal to sustain a hybrid work setup allowing up to 70 percent onsite work and 30 percent WFH for BPOs, while keeping the fiscal incentives.
Our coverage of ibpap includes: "Gov't says tax incentives 'not that important' for BPOs as RTO mandate remains"; "War for talent? 'Underground BPOs' compete for headcount"; "BPI partners with Robinsons Retail for barcode cash deposits in stores". Each article provides unique insights and information.