#ninja moves

One of those memories involved a thing called Ninja Moves. For the uninitiated, Ninja Moves is a call center jargon or inside joke that pertains to an agent’s ability to illegally and unethically avoid or get rid of a call. Usually, Ninja Moves are done when the rep isn’t in the mood to take in calls or when the issue of the customer gets a little out of hand. There are different Ninja Moves, but few are tried and tested. System Issue – This is probably the most tedious Ninja Move to pull off as it requires a Zen Master to inform their supervisor that that something isn’t functioning as it should be. Doing Ninja Moves is a terminable offense, which is why only few Zen Masters are courageous and stupid enough to even dare to do it, and frequently if we may add. Besides, one way or another you’ll be a customer too and I assume that you don’t want to be Ninja Moved too, right? Read more in our articles including "5 Ninja Moves evil Reps do to get rid of you" and "Samsung’s Galaxy Flagship Lineup: Which One Fits You Best?".