#ntc memoradum

In 2014, Smart, Sun and PLDT approached the Court of Appeals to stop the Php7 billion refund ordered by the NTC and reduce the rate of text messages to Php0.80. In June 27, the CA has announced its ruling and stated that the NTC did not have legal basis and did not follow due process. NTC made the order to reduce SMS charges and issue a refund back in November 20, 2012 and May 7, 2014. The NTC is expected to file a motion for reconsideration. The country's top telcos, Globe Telecom and Smart Communications, recently passed NTC's Quality of Service (Qos) Benchmarking Tests for the second quarter of this year. According to NTC's results, Globe improved to 1.46% from 2.6% (lower is better) while Smart fell back a bit at 1.26% from 0.87%. "Based on the grade of service, both parties passed the less than or equal to four percent (4%) performance standard of the Commission, meaning no more than four blocked calls is allowed for every 100 call attempts," said NTC. "The network performance measurement equipment of Globe generates network quality KPIs and more extensive drive tests done by Globe, including the NTC drive test routes, showed a major difference from the latest NTC test results. Read more in our articles including "Court of Appeals junks SMS refund order to customers" and "NTC holds Public Hearing & Consultation".