#Salesforce Commerce Cloud

This new platform, powered by Salesforce Commerce Cloud, will enable Smart customers to seamlessly purchase devices, renew phone plans, and even port mobile numbers—all without needing to visit physical stores. Smart also employs Salesforce’s Service Cloud and Marketing Cloud to further drive its digital transformation, enhancing customer support and targeted marketing. With Commerce Cloud at its core, the platform will accelerate order management and fulfillment, improving customer satisfaction while boosting revenue growth and retention. Leveraging Salesforce Commerce Cloud’s robust architecture and omni-channel features, we are creating a seamless and intuitive platform that empowers our customers with greater convenience and access to our full suite of products and services. Alibaba has shared how the Alibaba Cloud data center in the Philippines can help boost the e-commerce experience in the country. With the increased reliance on e-commerce, Filipino businesses have realized the importance of utilizing cloud technologies. Lastly, aside from the parallel priorities with the eCommerce 2022 Road Map, Alibaba Cloud's direction in the Philippines aligns with the government's Cloud First Policy. Read more in our articles including "Smart Teams Up with Salesforce to Launch AI-Driven Unified E-Commerce Platform" and "Alibaba Cloud PH Data Center to improve E-Commerce Experience".