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Globe’s 15GB Bandwidth Cap in Fine Print

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Last May, Globe Telecom sent us a formal statement regarding the peer-2-peer bandwidth capping on their network — claiming they’re not doing any bandwidth capping. But that doesn’t mean they don’t have such provisions in the subscriber contracts, a copy of which is posted below:

A friend who just switch from PLDT myDSL to Globe Broadband showed me a copy of his Service Order Agreement.
Globe Dsl Contract

Item #5 of the agreement specifies bandwidth allowances for various service plans, including a 20% cap of maximum subscribed speed (i.e, if you are on Plan 1Mbps, P2P download is capped at 200Kbps).

See also  Globe offers myLifestyle Plan 599 for just Php399 with no lock up

P2P On Globe

Realme Philippines

Likewise, there’s provision for monthly total volume of downloads depending on subscribed packages:

Plan 384Kbps : 15GB per month
Plan 512Kbps : 20GB per month
Plan 1.0Mbps : 25GB per month
Plan 1.5Mbps : 30GB per month
Plan 2.0Mbps : 35GB per month

Even if you’re not into torrent downloads, the 0.5GB allowance for the lowest plan can be easily used up just by watching YouTube videos. I guess Globe also needs to provide its subscribers some sort of a bandwidth meter so they can check their running allowance.

See also  Globe caps SuperSurf at 800MB per day

Anyone out there experienced being disconnected (or capped)  for using up their monthly allocation?

Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech. You Can follow him on Twitter @abeolandres.

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Joel F. Sabuero
Joel F. Sabuero
4 years ago

Antayin na lang natin ung 3rd player. Pareho lng yan globe at pldt sarili lang iniisip

pakyuglobe
pakyuglobe
4 years ago

yung bestfriend ko, kakalipat lang sa Globe dahil unlimited daw yung broadband sabi nung agent. tapos nung nakabit na, may cap na 10 GB per day! yun pala ang definition nila ng UNLIMITED! tapos may contract pa ng 2 years, so di pa nya mapaputol. ang sinasuggest ngayon nila, iupgrade na lang daw. gago talaga tong globe na to!

Jepoy
Jepoy
8 years ago

potek tlga isa rin ako sa naloko sabi unlimited tpos my caping pla 7g araw-araw so useless then kng meron man ako 3mbps na speed tpos pag na use-up ko na yong 7g babalik ako sa low speed

Ahole Globe
Ahole Globe
8 years ago

bwisit na Globe kaka apply ko lng kahpon my data cap limit un 3mbps! nklgay sa website unlimited! nung tumwag ako walng cnbi na gnun . nag download ako khpon lyk 230 to 6pm after bumgal na ! 100 kbps less than! tumwag ako ngyon sa Globe SInabi may data cap daw kasi per day ang wala lng ganun 10 to 15 mbps! TO be honest who would even avail dat kind of plan its insane! sinabi ko ko sa agent eh bkit walng cnbi sakin at nklgay unlimited sagot nila ” SORRY”!!!!! Potangina kayo NGAYON NAKA Lockin period pa “2yrs”!!! at isa pa manloloko ung mga installer! un libre kong wire d na ibinigay at humihingi pa ng DAGDAG ako na daw bahala sakanila! d daw sila naginstall ng CONDUIT sa bahay! eh may bayad NAMAN tlga Installation 1k.ANG gago ng tao nila puro undertable at puro parinig! syng pinaputol ko pa ung PLDT ko .. isa lang masasabi ko GO TO hELL GLObe along with your Employees call center agents mga LIAR makabenta lng.

Richard Ansay
8 years ago

Tama kayo isa rin ako sa naloko nang globe, attractive yong brochure nila den tapos ganyan lang pala ang kalalabasan my capping caping pa na hindi naman nila ini explain, talagang man loloko sila! Sino ba sa inyo nag file na class suit? Pasali naman.

PLDT ako for a year na 1.5Mbs na subscription, den ang maganda ay ang na abot na speed ko ay hanggang 3Mbs, and this month lang may globe agent na pumunta at nag offer nag 5Mbs since nagandahan ako sa offer na puro lang pala salita, de nag go ako, yon tuloy na luko ako, nag ka litse litse na ang connection ko, sira ang business, So watch out sa iba na nag paplan na kumuha na globe, don’t ever ever try it.

Useless ang connection nila laging intermittent, since August 2,2013 hanggang sa ngayong August 22,2013 hindi parin na solve nila yong intermittent connection ko.

tess
tess
9 years ago

im a smart subscriber i just want you to inform n this month they put fair usage policy. my net speed now is 0.19mbps super bilis right? nagcomplain ako sabi nreach up ko n daw kc allowable usage per month w/o telling to all subscirber how much is the data usage of smart bro canopy now.

raemed
raemed
Reply to  tess
8 years ago

15GB per month sa Smart Bro/MyBro

sa globe 800MB per day

globe DSL
different plans
3GB
7GB
15GB

di ko sure kung san plan mga yan

Xangel
9 years ago

Sadly… Another victim of GLOBE capping here… Plan 1299

http://tattoo.globe.com.ph/product/dsl

Moderate to Heavy Use
P1,299

Up to 2 Mbps

Kakatawag ko lang kanina sa Globe, may capping nga daw lahat ng below Plan 5mbps… Susme! Aanuhin ko ang 2mbps kung may capping… Sabi naman ng una kong nakausap nung nag apply ako, WALA daw…

Fellow user, AVOID Globe!!!!

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