Smart responds to Globe’s NTC story

Personally, I think both telcos still have a long way to go to completely satisfy their customers =p

but focusing on the topic, Globe had definitely released their statement with false facts and twisted data to make them look good
Whether it was a mistake by an individual or a deliberate attempt in lying to the public… The damage has been done, and no doubt Smart will take advantage of this fiasco -_-

we all know that both telco sucks, pero ang tunay na issue dito ay kung sino ang mas nagsasabi ng totoo. malinaw naman ang nakalagay sa NTC report. globe subs here.

dont really believe that Smart is less than Globe.

globe is so spotty and weak. smart has the largest expenses in infrastructure upgrades. and most of all… they havent destroyed an old system while upgrading. haha

It’s Telecom against Telecom.This means war! http://kabayantech.com/2012/09/smart-swears-its-signal-five-times-stronger-than-globe/

If you’re wondering how Smart came up with the “5x stronger” figure, here’s how:

Average Receive Signal Level (higher is better):
Globe: -69.83 dBm
Smart: -62.63 dBm (BETTER)
Difference: -62.63 dBm – -69.83 dBm = 7.2 dB

That 7.2 dB difference means “higher by a factor of 5.25” or to put in context, “around 5 times stronger.”

For the curious:
7.2 dB = 10*log(X)
X = antilog(7.2/10)
X ~= 5.25

All I see is corporate dick-waving at each other while ignoring both their customer bases.

hays sana people oriented sila hindi yong puro profit lang nasa isip nila.

Smart and Globe are both terrible, lets compare them to the rest of Asia. Japan, Korea, Singapore, thailand the list goes on. You know whats a joke? Hspa+ getting a max of 3mbps if you are lucky in Makati which is supposed to be the business center of the philippines.

What a joke , the lte will just be another joke

The government needs to set standards of what can be considered broadband or 4G. Poor internet here hurts business so much

walang kwenta pareho…mga sms late dumating.pag ng-txt si misis na pauwi na sya…nauuna pa sya dumarating kesa txt nya…pano na lang kung may lalaki este babae ako sa bahay…eh di huli.

dapat ni-rate nila quality of service or customer satisfaction!

Puro outsource na kasi ang gumagawa at nag-uupgrade ng network nila. Kadalasan yung mga taong involved sa network infra nila gaya ng Engineers at technicians, ay puro UNDERPAID kaya most of the time hindi na nagagampanan ng maayos yung tungkulin nila. Ikaw ba naman na halos minimum lang ang basic salary mo at 24/7 ang work mo. Kaya di rin sila makahatak ng magagaling na fresh grad at experienced professionals ay dahil agency na ang hahawak at bukod pa sa sobrang baba ng sahod.

In my humble opinion, hindi naman intensyon ng Globe (via their press release) na i-misinterpret ang results ng test na ginawa ng NTC. I think what they meant was that, their “Legacy Network” (READ: Old network equipments) is performing in parity with Smart’s widely publicized “Upgraded” (READ: Modernized) network. Globe must have been so proud to learn that their legacy network performed “in parity” and even managed to outperform Smart’s upgraded network in 1 of the 5 test metrics conducted by the NTC.

Yun lang yung nakikita kong gustong i-point out ng Globe. Just my two cents. :)

Hahaha Smart is also trying to divert attention in this statement but not me!! True they are better than Globe’s (old network) in 4 out of 5 criteria. But we must not forget and realize the importance of the CRITERIA NUMBER1: Blocked calls. Para saan pa ang lakas ng signal, ganda ng quality etc.. etc.. Eh kung sa umpisa palang di ka na makatawag!! Blocked calls ang taas ng probability!! Sus naman napakasimple. Kaya naman pala hirap ako makatawag tapos sasabihin upgraded na sila mid2012. Tapos nagpapabango pa sa commercials. Ano ba yan!?! Ayusin nyo naman