The Empire Strikes Back: NTC says Globe > Smart

Saan kaya nagtest NTC?

Globe is really trashy in calls now >.<

Plus they don't have coverage in TIMERLAND HEIGHTS! Unlike smart & sun is okay.

I just hope another new telco will come soon to even out the competition…honestly I hate globe for not making their bill cap A DEFAULT, where you have to subscribe to Powersurf first vs Smart and Sun its automatic already

Yeah right, delayed and even text that you can’t receive deserves a “Greater than”!

In fact Globe has fewer subscribers than Smart but still…

Way to go NTC, a good review indeed… hehe

In my area, globe has a better connection and speed, but there are times in the day when you cannot connect. Their support rep always say that they are still in the process of upgrading and enhancing their equipment…. HELLO they’ve been saying that since April!

Hindi kasi mailabas ang LTE nila ng maayos… naunahan ng smart tapos umbrella support pa almost covered lahat ng Frequency kaya damage control sila.. instead of facing the issues head-on, press release na lang…

I think its only in the Metro. But here in the province, Globe really sucks. The connection type in some areas are still GPRS!! Unlike Smart even the “pinakasulok-sulokan” of the province has Edge or 3G signal!!
But the thing is when it comes to consistency globe really wins!not to mention their poor call qualities. But if we talk about Speed. Globe will really eat dust! #GlobeSabaw #SmartBobo

The research was done during the second quarter of this year, as I have read. If you look at the whole report from interaksyon, it spins a different story. Just wondering why Globe was the first to get hold of the results and publicize it. Can we have the full copy of the methodology and result of the tests on the NTC website?

790 Million US Dollars for modernization… EDGE only signal in my area here in Quezon City… and voice call quality is not really good here. That’s why I’m doubtful.

Biased. It’s a press release after all. Smart has never failed me since day one.

Maybe someone can develop an app that would put figures on each company’s performance. Then the app would then tally the numbers, broken down by time and area. Then we could really see who’s better.

Of course, it’s natural. Globe will have to flex its PR muscles in order to counter Smart’s. But the consumers know better. The consumers afterall experience what it is to experience intermittent dropped calls (I’m subscribed to Globe and Smart Postpaid). Press releases are pretty pero you can’t stop the consumers from making noise if alam nilang there’s something wrong with Globe.

sa smart parin ako! hehehehe

Funny that Sir Abe did not do an independent blog post & reaction about this “press release” from Globe. Can I assume that even Sir Abe doesn’t believe this claim?

Globe is really GREAT! Great in press releases. Way to go Ms. Yolly Crisanto. Another feather in your cap! #joke

Go to Twitter now and search for #GlobeSucks, #GlobeSabaw & #IHateGlobe and you will clearly see who wins the benchmark test.

i was a globe subscriber 2 years ago…
regretted my subscription…
they gave excellent service…
for the first 4 months…
then it went downhill from there…
slow net…
intermittent signal loss…
expensive hidden charges on monthly bill…
i am on smart now…
never had a problem that drained the patience out of me…

my opinion, from a layman’s point of view: coverage, quality and speed is purely based on location and capability (2G, 3G, 4G, 4.5G and so on and so forth) of the cell site in that area where the subscriber is located.

So kung gusto nila manalo sa contest, lagyan nila ng cellsite in all 4 corners of each barangay at dalawa pa sa gitna para super coverage plus 1000% capacity of allowance of service from the actual number of subscriber hehehe joke lang at suntok lang sa buwan na sana may matinong public utility naman sana sa pinas

No Yuga, the NTC study doesn’t say that “Globe’s legacy network is twice as better as Smart’s.”

From the press release, here are the test results:

1. Call Setup Failure Rate (CSFR)/Grade of Service: Globe – 4.45%, Smart – 9.95%. This means that for Globe, calls connect at 95.55% success rate on first try; for Smart, the success rate is 90.05%. Obviously, this doesn’t mean that Globe’s network is 2x better than Smart’s.
WINNER: Globe

2. Drop Call Rate (lower is better): NTC standard – 2%, Globe – 1.6%, Smart 1.5%
WINNER: Smart

3. Call Setup Time (lower is better): NTC standard – 14 seconds, Globe – 11.9 seconds, Smart – 11.74 seconds
WINNER: Smart

4. Average Signal Quality (closer to 0 is better): Globe and Smart – 0.5
TIE

5. Average Receive Signal Level: both FAIL

From these, one can easily see that Globe’s network isn’t 2x better than Smart’s. One can argue that Smart’s network is marginally better than Globe’s, but the difference isn’t really human-perceivable.

Disclosure: I’m a Globe subscriber

Panay kayo reklamo! Mag landline nalang kayo! At mag wired net! Ano ba pagkakaintindi nyo sa building a new network at sa upgrading a network?! Parang house renovation at building a new house! Sus!

Kaya lang nasa Globe pa din ako kasi mga kamag-anak at kaibigan ko, Globe.

Pero totoo yung dropped calls, delayed texts at fluctuating signal. Nakakainis. Sobrang gusto ko nang lumipat sa SMART since July, di ko lang talaga magawa at puro Globe subscribers kakilala ko.

Hintayin ko nalang na sabihin ng Globe na tapos na yung network modernization nila. Sa ngayon, tiis-tiis na lang.

Globe? Better? Surely you jest.

I am a Globe subscriber but I find Smart’s infrastructure more mature and reliable translating to better quality when it comes to connectivity.
On the other hand, I find Globe’s marketing (promos, offers, etc) better and more flexible comparing to Smart which could be a deciding factor for consumers.

globe.corp****@****.***
.
.
.
.
.
.
.
.
.
.
.
.
lol

Talk about selective data presentation! Walang wala ang Globe! Smart > Globe pa rin!

http://www1.smart.com.ph/about/newsroom/press-releases/2012/09/20/smart-communications-inc.-s-statement-on-the-ntc-s-q2-network-quality-tests

HINDI PA NG START MAG UPGRADE NG NETWORK SI GLOBE NYAN. AT GANYAN LANG ANG LAMANG NI SMART.SI SMART ANG DAPAT MAHIYA SA NEGATIVE ADVERTISEMENT NILA.

GLOBE IS BETTER NETWORK COMPARED TO SMART.

GO LANG NG GO

Well, totoo naman na 2x better ok si Globe. Remember, Di pa sila nakakapag upgrade. Then look at the results, halos magkalapit lang sila ng results, dapat super lamang si Smart kasi nakapag upgrade na sila, Samantalang yung Legacy Network ng Globe naka lamang pa sa isang test. I’m sure, kapag tapos na si Globe sa Upgrade nyan, wala na yang smart. :)

Thanks , I’ve just been searching for information approximately this topic
for a long time and yours is the best I’ve found out
till now. But, what about the conclusion? Are you certain about the supply?