Telecoms

PLDT Call All extends Wireless Landline

Abe Olandres Editor-in-chief June 5, 2009 · 2 min read

Listen to article

Visa enables Garmin Pay in the Philippines itel A200 Review OPPO Pad 5 Matte Edition Display Review Colorful unveils iGame M15 and M16 Origo gaming laptops ASUS announces VivoWatch 6 Plus with blood pressure, ECG monitoring

Last Tuesday, PLDT also launched their PLDT Call All bundle — a wireless landline extension where subscribers can call anywhere in the Philippines. This promo is available to existing PLDT residential landline subscribers for an additional fixed monthly charge of Php250.

The bundle adds a PLDT Landline Plus (PLP) SIM card which can be used with any openline handset and serves as an extension of the fixed landline. What makes the PLDT Call All promo more expansive is that the mobile phone with the PLP SIM-card can be taken anywhere in the Philippines and still be able to call any landline number in its local area.

pldt landline plus

So if you have a fixed landline in Metro Manila (02), you can apply for an extension Call All SIM and carry it around in your mobile phone as a wireless landline. You can bring the mobile phone to Zamboanga or Iloilo and still be able to call any number in Metro Manila for free (and at the same time, be able to receive calls from landline with area code 02).

Globe launched their Duo service last month for an additional Php399/month but only allows for mobile calls as long as the phone is within the Metro Manila area. In essence, the PLDT Call All has much wider coverage.

However, Digitel complained to the NTC that the PLDT Call All promo violates the rules on interconnection of local exchange carriers (LECs). That means, if you make wireless landline calls outside of the local area your number is assigned, that is already an NDD and is subject to toll charges.

This could mean PLDT might be forced by the NTC to retract this service or restrict it to its local calling area (similar to Globe Duo). This rule is being enforced so that it will not compete with existing cellular service.

React to this article:

pldt call all pldt landline plus pldt wireless landline

Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and is considered by many as the Father of Tech Blogging in the Philippines.

8,006 Articles

View all posts by Abe Olandres →

348 Comments

sandro55 · 17 years ago

ive been using pldt call all for a week now. its really a good product. i live in Manila but i am assigned here in Cebu. my wife avail this product before i went to Cebu. sabi nya for me to call them anytime especially my son. but at the back of my head i know she avail the product to monitor me… hehehe! iba na pag selosa ang wife mo! hahaha! but really its a good product i can call my clients office anytime…

jasper tadeo · 17 years ago

merun na ako pldt call all… and sobrang cool ng product n to! i just want to comment about the issues between digitel and NTC. baka kaya ngdedemanda digitel is becasue naagawan cla ng consumers ng pldt. and xempre sa panahon ngaun kung saan convenient and kelangan ng masa un ang binibgay. thanks to pldt kse they understand the needs n makatipid ang consumers!

romano j · 17 years ago

ako merun din ako pldt call all… actually mom ko nagapply… sa akin pinagamit ng mom ko since ako ang layas samen… anyway the signal is clear… kahit nasa bar ako malinaw signal!

Hannah · 17 years ago

Call All is okay for me as im enjoying the service to the fullest. I can call from anywhere in the country to my homebase. :-)

communicator · 17 years ago

Cebu PLDT leads again….DisKwento Plans

Cebu Sunstar ads by PLDT today announced

399 pesos for 150 minutes local calls and 25 minutes NDD PLDT to PLDT anywhere in nation NDD and then all local and NDD PLDT to PLDT 2 pesos a minute. No landline contract?

599 pesos for 50 minutes NDD and 500 local minutes.Using a sim in your cell you can call landlines as per above. It doesn’t seem to require a PLDT landline as the offer discussed in this newsgroup.

The service is said to operate in places with Smart cellsites.

NE
http://philippinetelecommunications.blogspot.com/

Red · 17 years ago

I think 3rd week of June down talaga ang server ng PLDT. Kasi even our PLDT myDSL are having problem. most of the time mababa yung bandwidth at minsan disconnected pa.

I applied June 18 and got a signal only 6 days after. with everyday follow ups pa un ah.

I didn’t know that I had 60 free text SMS. Thanks to you guys.

Kahapon ko lang din nalaman through experience na limited to 10 minutes lang outgoing at incoming calls.

Minsan medyo nagloloko lang at hindi nagriring kahit hindi naman busy yung tinatawagan mo. Bigla nalang nag eerror. At mahina signal sa loob ng grocery dito sa malapit sa amin na mall.

sa mga CSR naman, nakausap ko kasi technician ng PLDT DSL, yung mga sumasagot ay OJT lang, 6 months lang sila at talagang di bihasa kung ano man ang nangyayari sa company, most of the time nga daw di nila nirereport sa mga technician yung tawag natin eh. Kailangan siguro tumawag ka pa ng 20x at yung tipong nag uusok ka na sa galit bago gawan ng report. Paulit ulit lang sasabihin sayo. correct yung nagsabi dito na mga BOTS sila, at non sense na mag ask ng another question kung yung unang mong tinanong eh di na masagot.

georgie · 17 years ago

Okay cya, kasi ako ginagamit ko na. Wala naman akong reklamo.P250 lang ang idadagdag mo. Dun sa digitel issue,it all comes down to business, kc magkakumpetensya cla. Baka dahil dun kaya cla nagdemanda.Di rin natin alam, basta sa kin okay ang promo na to ng PLDT.

Megan · 17 years ago

Mukhang ok yun Call All. Malaking convenience sya sa mga may linya ng PLDT. Dagdag lang ako ng P250 di ba? Wide pa un coverage compared to Globe. Ang worry ko lang is baka ilimit sila ng NTC. pero kung beneficial naman un service sa tao, bakit kailangan ilimit? anong purpose ng digitel para magdemanda ng ganun sa NTC?

LynLeen · 17 years ago

Natatawa lang ako sa mga earlier posts. Incompetent talaga yun mga ibang CSR ng PLDT. Hindi marunong mag explain ng maayos. Dun na lang ako sa SM mag iinquire para harapan ko makausap un mga tao sa PLDT. Mahirap pag sa phone ang inquiry kung hindi busy, engot ang kausap mo. Haay!

Boy · 17 years ago

base sa lahat ng binasa ko dito so forum na ito, mukhang masama ang simula ng call all. may problema sa sistema for the first few days of the serbis. natural lang marami magreklamo at magiisip na ginugudtym na naman tayo ng pldt. pero habang binabasa ko un mga latest na post… mukhang umaayos na. hmm… makapag inquire nga.

Sexygoddezz · 17 years ago

Hello!Nag avail na din ako nung bagong service ng PLDT. Yung Call All, okay cya ha.Its easy to use, just like carrying your landline : )

Tsaka, mabilis naman yung activation nya eh, just call 101-328 via PLDT offices maactivate cya within 24 hours….

c00lzap · 17 years ago

NTC urged to give leeway to innovations

By Doris Dumlao
Philippine Daily Inquirer
First Posted 20:57:00 06/16/2009

Filed Under: Innovation (invention), Telecommunications Services, Government

MANILA, Philippinesâ€”Former National Telecommunications Commission (NTC) head and now Catanduanes Representative Joseph Santiago warned the telecommunications regulator against stifling innovations that were benefiting consumers, citing the bundled landline-wireless services offered by major players.

In a statement, Santiago said that in crafting rules with respect to novel offerings, the NTC should leave some room for inventiveness.

â€œIf necessary, rules should be eased somewhat to allow innovation. This way, we will be sending the right signals to innovators,â€ he said.

Santiago cited the new Call All landline service offer of Philippine Long Distance Telephone Co. (PLDT), which is being questioned by rival Digital Telecommunications Philippines Inc. This service is basically an extension of a PLDT landline of a residential subscriber that can be brought anywhere in the country and used to make calls to the same service area at no extra cost.

Digitel cited an NTC circular, which noted that subscriber units within the same area should not be allowed outside the permitted area.

Otherwise, it said the calls should be considered national long distance and imposed with interconnection access charges.

The P850 monthly Call All bundle consists of an existing PLDT wired landline and a PLDT Landline Plus (PLP) second-line subscriber identification module (SIM) offered free to existing PLDT residential landline users.

The second-line SIM, which can be used in any open line handset, enables a Manila subscriber to freely use his PLP second-line SIM to make calls.

Globe Telecom also launched earlier Duo, a bundled offering of wireless and landline services in a single SIM.

â€œNew technologies are emerging every day and fast changing the way we communicate. If the NTC becomes overly restrictive in its rules, it risks smothering creativity and holding back potential benefits to consumers,â€ said Santiago, chair of the House committee on information and communications technology.

c00lzap · 17 years ago

Puge,

Yung incoming nila ata 10mins lang pero outgoing is 30mins. Ang maganda kasi ma eenjoy natin ang unlimited service nila sa buong 2 years lock-in period…

Puge · 17 years ago

Activated narin ang call all ko nung tuesday. Sabi nila tatawagan nila ako pero hindi. nakita ko nalang na may signal and para malaman ang number tinawagan ko yung isang pldt line namin na may caller id. Ang isang palpak nila monitoring ng application. Nakuha ko yung sim sa megamall last 2 weeks, then after a week nag apply yung pinsan ko over the phone ng sa kanya. tapos ing-process parin ng PLDT yung application nya and hindi sinabi na may nauna na. Nung na activate na yung line ko, kinabukasan tumawag naman yung mag dedeliver daw ng SIM, according to PLDT 1 extension per 1 line lang ang pwede. Di ko narin pina tanggap kasi kung mag dadalawa ang line, alin ang iiwan nilang activated?

Another thing, 10 mins parin kaya ang maximum call dito? tapos you need to call again? Feedback naman po.

c00lzap · 17 years ago

Goodnews guys,

PLDT CALL ALL SERVICE based on 10 CS rep consistent answer for my question:

“UNLIMITED BA ANG CALL ALL TO ALL LAND LINE CALL ANYWHERE IN HE COUNTRY?”
-The answer is Yes as long as tatawag ka lang sa same area code kung san mo ito inaaply/nakabunddle kahit anong network pa basta 02 ang area code.

“HANGGANG KELAN ANG UNLIMITED CALL?”
-Within your 2 years lock-in period you can enjoy Call All Unlimited plus 60 free text to all network.

“PARA SAAN ANG PROMO PERIOD NA UNTIL AUG. 1, 2009?”
-Yan ang date kung kelan lang pwede i avail ang CALL ALL PROMO. After Aug 1 di kana pewede mag apply unless maextend ang promo nila.

kae · 17 years ago

i got interested with their newest service pldt call all since i usually call manila from mindanao but if may mga hidden terms pala cla besides from what shown from ads better hwag nalang…yung pldt plus nga which naka enroll ako is only 1hr total call lang free/month…otherwise they you need to reload for you to make additional calls within your local area pa, makes it very expensive!!

c00lzap · 17 years ago

Guys,

At last activated na kahapon ang call all ko, halos pareho tayo ng concern kasi ako 8 days bago nagkasignal. I called last monday then pinaliwanag sakin ng isang magaling na CS rep na nag down ang system nila since wed at nung sunday midnight or monday 12:00am lang daw nag up kaya ung mga for approval at error activation nung monday office hour lang nila na iprocess. Now i’m ejoying my call all unlimited untill promo ends lang or pag inextend nila. let us see pagdating ng bill ko kung talagang unlimited at kung hanggang kelan ang unlimited nila. Kasi sabi sakin ng isang CS rep sa espan at SM sta mesa ung unlimited ko within my lock-in period so 2years. Yung isa naman sa Espana Business ofc ng bumalik ako within the promo lang daw. Ang gulo nila ah, pero inamin sakin ng isang CS rep na medto naguguluhan din daw sila sa bagong call all service nila kasi bago daw pero baka maging service naraw ito ng PLDT.

Gud luck sa lahat…

As of now enjoy unlimited call all anyehere in the Philippines!!!!

marlowemarlowe · 17 years ago

sa SUNCELL na lng tlga!!! bukod sa unlicall anywhere in the phils., unli pa ang text…

dba forumers? :)

hu among of u here availed of Globe Duo? Is it better than Sun Cellular?!?! what are their differences?!?! Post pls…. tnx! :)

migs · 17 years ago

Thanks for enlightening me…:)

Chris · 17 years ago

I applied this service and it has been 1 week since I got the sim card, but until now I have no signal.

I called up the hotline to follow-up and waited for so long because I always got transferred to the “Concerned Group”.

And finally when I was able to talk to the “Concerned Person”, I only got one feedback. “It is still for approval”.

That’s it? Pay the fee then just “wait all”.

allan registos · 17 years ago

My boss wants me to inquire for PLDT Call All for us to avail. We are a business PLDT subscriber. Can you guys site me a link/info/ for the complete details of this service?
Is this a service?
Or a promo mixed service?

Thanks a lot.

Puge · 17 years ago

I applied 1 week ago na, hanggang ngayon wala paring assigned number. Tawag ako ng tawag everyday to followup pero ganun parin sinasabi ng robot nilang representatives, “I’m sorry for that sir! Kindly monitor it nalang po in 24 to 48 hours.” Then kapag sinabi mo, “Ok thank you!”. Sasabihin naman ng robot, “Would that be all sir??”. E yung isang problem ko nga di pa nila na solve e, mag tatanong pa ng ibang concern.. Darn Bots!!!

Tiger · 17 years ago

c00lzap, I agree. PLDT is the biggest telecommunication company pero hindi sila 24/7 in terms of customer service via 171. And ang mga office nila sa mga malls ay hanggang 7PM lang. Ako pumupunta sa PLDT megamall. Kahit na 6PM palang, tatanggi na ang guard na bigyan ka ng number kasi magsasara na raw sila ng 7PM, paalisin ka pa. Totally unfriendly, unprofessional in talking with customers, totally does not smile at palagi pang naka simangot ang guard pati na ang ilan sa mga customer rep nila sa PLDT branch ng iyon. Other PLDT offices as well. The problem with them is that PLDT does not bother to retrain or retrench their employee who has been in these PLDT offices for years now and change them into more dynamic, customer friendly people. Hindi naman lahat ng customer rep nila pero in general ganoon ang impression ko.

c00lzap · 17 years ago

LJ Nagamit mo kagad ang sim mo? Sa akin until now wala paring signal almost 7 days na siya simula ng kinuha ko sa PLDT Business office sa Sampaloc, Manila. Grabe ang tagal-tagal talaga. Nakakainis pa hindi ka makapag check ng status pag weekends at Holiday di gaya sa Globe, Bayantel 24/7 sila.

PJ · 17 years ago

Thanks sa mga kuro kuro ninyong lahat, siguradong hindi na ako kukuha ng PLDT call all,it is indeed a trick, I thought you can call anyone in the Philippines with no extra charge. Better I get a sun cellular, dami ng pipz na naka sun naman e, I can get used to hard connection at times, di naman lagi e. And for all those using MyDSL 999, downgrade nyo na lang dun sa bundle 990 (landline plus DSL), parang pareho lang speed naman e.

LJ · 17 years ago

nakakuha lan ako ng sim na to nun June 5, 2009 sa booth nila sa Megamall. Sabi sakin nun agent na pinag-applyan ko, P250 lan daw per month for residential subs, tas P360/month nman for Business subs. So get nman ang lola mo.. oks nman ung service, super tagal nga lan magreply ng system pag ngcheck ka ng avail free txt mo, minsan nga wala pa reply. Tas one time nagcheck ako ng bill/statement.. gulat ako kz ung total charge ko is P1350 ( Plan990 + P360) hindi P250 ung chinarge nila sakin. 2mawag ako sa rep nila for 3x, 1st 2 calls ko sa kanila puro down daw system, unable to see the records ( partida tanghaling tapat downtime sila ha). The 3rd rep told me naka-Call All SErvice nga daw ung line ko for residential, so dapat P250 lan daw tlga. At ang advice sakin bayaran ko daw muna ung full amount, tas for adjustment na lan daw ung dpat i-adjust by next month (wow!! ayos din no??!) and take note, P60 free sms lan, hindi 250 free sms.

c00lzap · 17 years ago

Walang hiya tong PLDT na to hanggang ngayon wala paring signal ang nakuha kung simcard error in activation daw sabi ng PLDT naka 3 beses na ako bumalik sa Business office nila. Matagal daw talaga pag activate, pero nadulas ang isang CS rep na yung iba daw eh na aactivate naman kaagad… Sino ba naka avail dito na iba na kapareho ng problema ko 4 days na di parin kasi activated sakin.

bob · 17 years ago

waaaaaaaaaaaaaaaaaaa this is a fad lng….wag kau pauto sa PLDT…….

c00lzap · 17 years ago

Guys,
kakakuha ko lang ng free sim ko ng CALL ALL at gusto ko lang iclarify ang sinasabi ng iba na di pede mag avail ang may bundled na landline. Hindi po totoo yan actually ako nakaPLAN 990 at nung monday pumunta ako sa Business office nila sa Espana Manila at nakuha ko kaagad ang free sim ko. With regards sa contract may option daw ang subscriber kong itutuloy o hindi after ng lock-in period kasi may pipirmahan daw ako ulit na contract kung mag eextend ako ng contract…

Regarding sa rates nila yung promo period eh para daw sa mga magsusubscribe within the period can enjoy unlimited calls to all same area code kung san nakabundle anywhere in the country within the lock-in period that means pag nagsubscribe ka after the promo at iba nanaman ang promo nila un ang maiaapply sayo na rates and services for 2years.

PLDT CALL ALL RATES & SERVICES:
-Calls to Same area code no charge 10mins per call. You can bring the unit anywhere in the country.
-Calls to any landline other area code will be charge by 1Php
-Calls to cellphone is Php5.50 per minute.
-250 free text to all PLDT landline plus and smart cell

For example:
Manila ang area code mo. Pagpumunta ka sa ibang lugar kung baga outside 02 area code magagamit mo parin siya at libre ang tawag sa manila. Pero kung tatawag ka sa landline ng kapit bahay mo sa pinuntahan mong probinsiya gamit ang call all maccharge ka ng 1peso per minute kahit anong network so ibig sabihin NDD na ang tawag mo kahit nasa parehong lugar lang kayo kasi nga iba na ang area code ng pinuntahan mong lugar.

care921 · 17 years ago

to those interested in getting the PLDT Call All Promo, think twice and better read the agreement they will ask you to sign kasi what I understand from it eh may minimum of 2 year lock-in period, wherein you’ll be ask to pay pre-termination fee of P2500 for each Call All Service Bundle (Landline Post paid + wireless sim) or P5000 for the two lines and if you have mydsl additional P 2500 or a total of P7500 pre-termination fee in case you opt to discontinue the service under 2 years or after every renewal. Here’s the catch ng PLDT…. after completing the minimum 2 year lock in period, it will automatically renew your contract every two years. so tali ka na nman sa contract at laging may lock-in period n 2 years, in effect laging may pte-termination fee of 5000 or 7500 dpending on your service bundle. Unlike other TELCOS, after the lock-in period malaya ka na to continue or discontinue the service, but with this PLDT Call All Service, mukhang forever kang matatali sa every 2 years na contract.

Sculfie · 17 years ago

PLDT MyDSL Plan 999 is bulok, also tried Sun broadband and true enough that its the same as Smart Bro Bulokband too. Switched to Eastern Telecom and now i no longer argue with my wife and boss ;)

Al · 17 years ago

Can someone clarify this? after august 1 magiging 1 peso per minute na yung charge? Im very interested on this gimmick of theirs.

Will the existing landline and wireless be the same number? or separate lines na yun but on one billing.

JorgeJee · 17 years ago

Why not just make all NDD calls, flat rate calls? We all know that telcos are raking in profits as it is already… They can actually afford to do that…

mineheart · 17 years ago

see to it that your promo is clear and concise to avoid complain fm the above comment.your inyernet capability is very slow enough compare to the other

Tiger · 17 years ago

PLDT call all requires a 24 month lock in period for both CALL ALL and the Landline. After the promo period in August, the subscriber will be charged P1.00 per minute for outgoing calls (its the catch and fine print). Prior to August 01, outgoing calls is unlimited. I guess Suntel and Globe Duo is better, unlimited and not misleading.

justin · 17 years ago

From the information I got from PLDT. Call All is for residential subscribers only. Business Line Subscribers can still apply but it’s still at P360 monthly with no national roaming capability. For those who have applied before May 24 who have a P360 plan, effective June 1, 2009, automatically migrated to Plan 250 na kayo complete with roaming. Meaning you can bring your PLP anywhere in the country and make/receive calls. Calls to your local calling area (home base) have no charge.

As per the complaint, no news on this yet. NTC is still waiting for a complainant. Digitel, on the other hand, is not yet filing a complaint. They are only questioning the legality of the service.

whaâ„¢ · 17 years ago

@CARE921 tawag ulit ako sa 171 para i clarify yan.. yun kasi ang sabi.

adbritepays · 17 years ago

@SLEEPYBEAR you’re right. They need to focus on improving their services.

Dapat bawat line ng DSL ay dapat fixed ung speed at hindi ung kasalukuyang ginagawa nila na shared ung speed ng mga subscribers kaya pag heavy ung traffic eh bumabagal.

Example if they have 100 subscribers with 1Mbps plans, dapat eh 100 X 1Mbps = 100Mbps and dapat bandwidth ng system nila nd eung 100 subscriber nga na may 1Mbps plan each pero ang bandwidth ng system nila eh 50Mbps lang na shared so pag sabay sabay gumamit eh babagal na.

adbritepays · 17 years ago

MY DSL PLAN 999 1MBPS XPERIENCE IS NOT A PROMO. IT’S A REGULAR ADD ON SERVICE. MOST OF THE TIME WE ARE MORE KNOWLEDGEABLE THAN THE CUSTOMER SERVICE REPRESENTATIVE.

Pink · 17 years ago

Nice. I like this. Makes me think twice if I’ll have our PLDT line cut.

care921 · 17 years ago

to Wha: I think even if you have an on-going contract with pldt re: dsl plan 999, you can still avail of their call all promo, what i understand is that the new lock-in period for the call all promo will supersede your existing lock-in period for dsl 999.

whaâ„¢ · 17 years ago

PLDT CALL ALL is only application to ALL PLDT SUBSCRIBER na walang na avail na promo nila. KAtulad ng MYDSL PLAN 999. kasi ako yung dsl ko sa PLAN 999 and i called 171 to asked if pwede ako mag avail ng CALL ALL PROMO nila pero sabi ng CUSTOMER REP. di na pwede kasi merun pa kaming ON GOING CONTRACT SA PROMO NILA W/C IS THE DSL PLAN 999.
Sa madaling salita kapag PLDT SUBSCRIBer ka dapat isang promo lang ang pwede mo ma avail.. yun na.. :(

sleepybear · 17 years ago

Globe, PLDT and Digitel are all the same. Instead of investing first on making their current equipments to handle the demand, benta sila ng benta ng bagong produkto.

dapat sana, ayusin muna nila ang bulok na at mabagal na internet infrastructure nila pati nadin ang kanilang, always busy na phone services.

also, tama nga naman si Digitel dun sa complaint nya pero bakit ba lagi na lang pinipigilan ng mga corporation ito na maging libre ang connection ng bawat pilipino?

stevie · 17 years ago

oo nga, di ako naniniwala sa gimick na ito, trick lang ito para bumili ng mga sim ang tao, once over the yung promo dusa ka na ulit, and you are stuck with a sim na mapipilitan ka na gamitin.
pldt is magulang talaga, gaya ng pre paid na land line nila, sapilitan tinanggal nang nalaman nila dami nakakatipid dun.

eldie21 · 17 years ago

Me kulang sa report. Promo available lang yan from May 24 to Aug 1, 2009 lang yan. Aftere Aug 1, madedefault ang Wireless Landline sa 360… PLDT pa, e magulang pa sa magnanakaw yan ha3

loadex · 17 years ago

Classic example of PLDT ng wait and see. Inilagay nila kay NTC ang blame kase na-approved daw ng NTC. Precedent yan for Globe and Digitel, na meron din landline service.. kung hindi aalisin ng NTC yan.. for sure mag-launch din yung 2 ng similar service.

Medyo yung marketing ng PLDT Call All deceiving.. base lang sa TV ads, ang pagkakaintindi ko.. I can call anywhere.. to any landline number toll FREE. Kaya nga CALL ALL..

Kahit naman ngayun.. anyone can CALL ALL di ba.. may bayad nga lang.. eh kung ganun din naman pala, medyo sablay yung advertisement.