PLDT, Globe pass NTC quality test

The National Telecommunications Commission (NTC) quality of survey for PLDT and Globe result came out and it showed that both telcos offer an acceptable quality service, except for voice calls.

The benchmark was conducted for five days in January 2018 covering areas within Metro Manila. The NTC test includes 500 calls each for Smart and Globe from inside a moving vehicle.

Smart and Globe garnered an acceptable standard of four percent for blocked calls, or four blocked calls for every 100 attempts. Globe scored 0.4 percent while Smart got 1 percent.

As for dropped calls, both telcos passed by staying below the maximum two percent threshold. Globe scored 0.41 percent while Smart got 1.21.

For 2G, Globe got -72.46 dBm while Smart scored -74.61 dBm. 3G, on the other hand, Globe scored -70.32 dBm while Smart scored -67.29 dBm. According to NTC, the average signal should not go below -85 dBm.

4G-wise, Globe scored -86.9 dBm while Smart scored -85.54 dBm.

For call quality, 2G handsets scored 0.57 dBm for Globe while Smart scored 0.38 dBm. NTC said that the acceptable range is from 0 to 4 dBm.

As for 3G and 4G, NTC said that the minimum acceptable measure was -12 dBm. 3G-wise, Globe scored -12.85 dBm and Smart got -12.29 dBm. For 4G, Globe got -10.83 dBm while Smart got 12.28 dBm.

Globe and Smart met the minimum 14-second call set-up time. Globe registered for 4.46 seconds while Smart was at 5.08 seconds.

حصلت Globe على "معدل نجاح" بنسبة 98.33 بالمئة لقدرات تصفح الإنترنت بينما حصلت Smart على 99.83. وقت التحميل لفيسبوك على هاتف Globe كان 4.9 ثانية بينما سجلت Smart 4.38 ثانية.

Source: Inquirer

What were the blocked call rates for Globe and Smart in the NTC test?

The test recorded a blocked call rate of 0.4 percent for Globe and 1 percent for Smart, both within the acceptable four percent benchmark.

How did Globe and Smart perform on dropped call percentages?

Globe achieved a dropped call rate of 0.41 percent and Smart 1.21 percent, each staying below the two percent maximum threshold.

What were the 4G signal strength measurements for Globe and Smart?

Globe measured -86.9 dBm on 4G, while Smart recorded -85.54 dBm, with the NTC’s acceptable average signal not dropping below -85 dBm.

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8 Comments

RF Engineer, OFW · 8 years ago

Lutong macao na naman yan.. 500 Call Attempts within Metro Manila area, yan ba naka-stipulate sa Law. Hindi lang naman metro manila ang kailangan nila e-test. For coverage target, ilang % Samples ang naka lagpas ng -85dB. same with Quality measurement, ilang percent ang hindi bumaba ng -12dB. Average lang yung result nyo eh.. baka hindi pa naka-distance binning yan. Paki-ayos po report nyo refer below kayo dito sa mga NTC Report ng Singapore and Thailand.

Thailand : https://www.nbtc.go.th/Information/AnnualReport.aspx

Singapore (2G) : https://www.imda.gov.sg/regulations-licensing-and-consultations/licensing/licences/licence-for-the-sale-of-telecommunication-equipment/compliance-to-imda-standards/2g-services/apr-jun-2011