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How to view and pay your Converge bill online

With the extended community quarantine, the majority of people are stuck in their respective homes. Luckily in the Philippines, a lot of utility companies are compensating their customers by extending their payment deadlines in light of COVID-19.

With that being said, Converge also offers an online solution to settling your bills. If you’re a current subscriber, you will be receiving your Statement of Account via SMS and email. And if you want to pay online, follow this guide and we’ll show you how.

First, if you have not received your SOA from Converge yet, check out this link 954 to be able to view your unpaid charges for the month. All you have to do is enter your account number, basic information, and agree to the terms and conditions.

Now that you have viewed your electronic bill, you may now proceed to pay. Visit gofiber.ph/paybills 568, and you will immediately see an option to choose whether to pay via their Payment Channels (i.e., 7/11, Bayad Center) or your debit/credit. Again, we’re going to be picking the latter.

Once you have been redirected to the next page, enter your account number, the amount you are planning to pay, and tick the Captcha box to continue.

Enter the remaining details such as the cardholder’s first name, last name, billing address, email address, and mobile number. After filling this all up, click on “Pay Now” at the bottom of the page.

You will then be redirected to the payment site, where you can see an overview of your order summary and billing details. Once you input your card details, all that’s left to do is to tick on the terms and conditions and hit “Pay Now” below, and you’re all set!

If you prefer to use your GCash, Smart Money, Paymaya, or any other similar e-wallet service to pay for your Converge bill, that’s possible as well!

Although these apps are not related to one another, they do share a similar user interface that’s simple to use from the get-go. To be able to do this, just look for the “Pay Bills” option on the main menu. Afterward, search for Converge, and input your account number and user information.

You may also opt to settle your bill through your bank’s dedicated mobile banking app (i.e., BPI Express Online). Unlike e-wallets, each app is quite different, so make sure you check with your bank’s services to find out how you can enroll your bills and pay them straight from their app.

And that’s all there is to it! If you wish to pay for other bills such as your Meralco bill, check out this link 12. And for a list of other bills that you can pay for online, we got you covered as well. Just head over to this link over here. We hope we were able to help!

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51 Responses

  1. Avatar for Rey Milar Providencia Rey Milar Providencia says:

    Same dn sa akin nagbayad ako throw gcash pro wlA akong na received na chat mn lng or tx na ur already paid! blah blah blah! Pls pku ayos ng service nyo ASAP ?

  2. Avatar for Marietta Sicad Sontillano Marietta Sicad Sontillano says:

    Anong oras po makakabalik ung internet ko nagbayad na ako kaninang 9am gang ngaun wala pa may mga apo akong online pag thursday at friday .kaya lang naputol dahil offline ang 7/11 kahapon gang kaninang umaga kaya sa cebuana ako nakapagbayad sana naman maibalik ngaung hapon may klase mga apo ko bukas online pls .

  3. Avatar for bella bella says:

    how to view my OR.. may password n hinihingi pag ioopen ang file. wala nman bnigay c converge n password para jan?

  4. Avatar for MAry Anne Lucas MAry Anne Lucas says:

    Why CONVERGE is so difficult to get in touch with (Hotline & Website)? SOA is always not available online to view & yet there’s even have no E-copy of the monthly bill how much you gonna pay for & to know your cut-off as well. Mobile App is the same useless for a copy & it always tell you have 0.00 balance that leads to disconnection. I do hope converge have customer service assistance that we can talk to with for our main concerns not chatbot or computer generated that leads only misleading problem report. Now mine is blinking RED for a couple of days now & yet converge is out of reach. Having a hard time for you! I hope you can do such thing to solve my concerns. Thank you!

  5. Avatar for recto diano recto diano says:

    baket ganun active ako mag bayad sa converge . pero wala naman dumadating na bill baka naman bigla nlang kame ma cut wala manlang dumadating na bill tsktsk . sana ma aksyonan nio naman

    • Avatar for Concerned Concerned says:

      Yes, this is a valid concern! I think their system is prehistoric! You cannot even log in anywhere to view your bill or payment history! Horrible!

    • Avatar for Concerned Concerned says:

      Yes, this is a valid concern! I think their system is prehistoric! You cannot even log in anywhere to view your bill or payment history!

  6. Avatar for Angie Helican Angie Helican says:

    Same here nagbayad ako pero di naman nakatanggap lng ng acknowledgement.ang hirap nyo tawagan walang kayong billing statement pinapadala sa email ko.anong klaseng service meron kayo. Pa send ng billing ko at acknowledgement receipt ko for my payment.

  7. Avatar for karla karla says:

    How to VIEW the Statement of Account?

  8. Avatar for Prince Erein Caronan Prince Erein Caronan says:

    Please send my SOA wala pa din till now.. Na disconect na ako di ko din alam paano mag bayad. Sa mga nababasa ko comment di nag aappear mga binayad nila. Ang hira pa tawagan ng customer service nyo. Ayusin nyo naman ang bussiness nyo. Puro comment na lang nababasa ko dito. Tulad nya wala po ako internet connection but willi g to pay. Ang kaso how? Wala pa ako SOA.. Pls take actipn ASAP

  9. Avatar for victor san diego lorenzo victor san diego lorenzo says:

    nasaan na po ang billing statement since kast september 15, 2020

  10. Avatar for Jenneth reyes Jenneth reyes says:

    Pa send nman po ng SOA para po makabayad ako ng monthly bill

  11. Avatar for Norlyn C.Camporaso Norlyn C.Camporaso says:

    Please send my statement of accounts or records of my bill to my email add/or mobile number thanks


    Good afternoon po. Ask ko lang po bakit po nagsend kayo ng my balance ako na 2,600 ,eh monthlu po nagbabayad ako ontime. saan po galing ung bill na yan. katunayan nga po kababayad ko lng po ngaung Oct .16,2020. Hindi ko na nga po pinaabot ng due date para walang problema. Sana lang po pag nagbayad sa inyo kindly reply po naman if nareceive nyo na ung payment. Buti p Home Credit pagnagbayad ka within 2 minutes ngtetex agad sila. sana po kayo ganun din. Salamat po.

  13. Avatar for jomar lucas jomar lucas says:

    how many days po ba ang hihintayin namin para ma reconnect kami ulit?may plan pb kau ireconnect kami,for business ung samin,sana magkaron kau ng representative pra sumagot s inquiries nmin, hnd computer pinapaharap nio

  14. Avatar for Rodrigo cruz darnayla Rodrigo cruz darnayla says:

    kapag pupunta po sa payment ng SOA po hinihingi yung account no hindi ko po alam kaya sana masend po sa amin yung reference no at account para makabayad na po ako.

  15. Avatar for Rodrigo cruz darnayla Rodrigo cruz darnayla says:

    Pls help po pano po ako magbabayad kung nabura po yung reference no sa true txt message po at at andyn po yun account no namin. Hindi pa kami bayad sa first payment nami po.


    Good afternoon po. Sana po pagnagbayad po sa inyo ,kindly reply po if you received already the payment . kasi hindi po naman kayo pwede tawagan. dahil wala kayong contact no.


    Nagbayad na po ako ng bills ko for the month of August and September. Sana po pag nagbayad po sa inyo , . Iyong last payment ko po ay September 18,2020. kindly text me if you received the payment already.
    Thank you po.

  18. Avatar for danilo fruto danilo fruto says:


  19. Avatar for Ferdinand espenocilla Ferdinand espenocilla says:

    Kami din domating ang information nila 25 mbps lang kami pero ang bill ko 2,587 in one month eh di wow hindi ko binayaran nagbayad lang ako ng 1,650 kasi yon naman talaga ang monthly bill ko

  20. Avatar for Hazel Barrera Olaer Hazel Barrera Olaer says:

    I didn’t receive any bill .. Installed last Aug 18 . Sana mag send na kayo ng Billing statement .. Hindi ako maka access sa SOA

  21. Avatar for Ronalyn Francisco Ronalyn Francisco says:

    Till now wala pa ring bill. Installed last July3. Sana magbigay na kayo ng SOA. Thanks po.

  22. Avatar for Jonna Mojica Jonna Mojica says:

    how can i monitor my bills & payment?..triny q ung link para s SOA….wla aqng record….nag download aq ng app knna…na view q nmn balance q…ngaung magtsetsek ult aq…aftr ng payment q today (kasi wla png txt confirmation c converge) HINDI q nmn maopen account q…not recognized lgi email…password…mag sign up nmn ult..may record n rw aq…hndi aq mag change password…kaloka….
    baka kz mapagaya s pinsan q n wlanh confirmation from converge ng payment nya…fully paid n..nakabitan n rn…then suddenly pag tsek ng account nya nsa 5800+ nsa bill n bbyran…eh d wow….

  23. Avatar for Edwin aquino Edwin aquino says:

    Please paki ayos Po connection 2days na kame Wala net naka work from home Po ako?

  24. Avatar for Jessa benusa cebrano Jessa benusa cebrano says:

    Nag bayad na po ako ng balance ko bakit Hindi pa po na oopen Ang net

  25. Avatar for Alvin valle Alvin valle says:

    Pano ko po malalaman kong kano ang payment na babayaran ko

  26. Avatar for Ma Aime Ylaya Ma Aime Ylaya says:

    Bayad na po kmi bkit hnd pa rin na reconnect

  27. Avatar for emilio emilio says:

    pls send me monthly bill bkit wala kayong sinesend n monthly bill

  28. Avatar for Jessica abogado ventura Jessica abogado ventura says:

    Hi converge
    I would like you to know im done applying online converge and i already done paying my bills on july272020 in 7ELeven store price of 1,500PH i already have the receipt

  29. Avatar for aries valdez aries valdez says:

    grabe kayo wala kayong pinapadalang billing statement kahit text or email tapos bigla bigla nlng kyo magpuputol ng walang futher notice! tapos binayaran ko hanggang ngayon 3 days na wala padin connection! hindi pa
    matawagan ang inyong hotline!

  30. Avatar for Abegail Reas Abegail Reas says:

    Gaano katagal ang process o ang bayad kapag gamit ang unionbank to converge?

  31. Avatar for Abegail Reas Abegail Reas says:

    Gaano katagal ang process ng bayad sa converge?

  32. Avatar for Arlyne Rausa Arlyne Rausa says:

    Is your internet connect up already? I also have the same issue. No internet, yet my credit card has been debited to pay converge.

  33. Avatar for Porferio P. Abanggan Jr. Porferio P. Abanggan Jr. says:

    pls send me also my statement of acount for my July bills

  34. Avatar for Porferio P Abanggan Jr Porferio P Abanggan Jr says:

    pls send to me my account nimber so i can pay my bills

  35. Avatar for Claudio Caesar Mendez Claudio Caesar Mendez says:

    papano mag upgrade ng plan sa converge???
    pag may concern ang hirap nyong makontak at hindi kayo sumasagot sa email na sinesend ko napaka walang kwenta ng internet nyo ang bagal bagal ng 25mbps!!!

  36. Avatar for GRACE CEUNA GRACE CEUNA says:


  37. Avatar for EDNA P. SALINDONG EDNA P. SALINDONG says:

    this is to informed my payment for installation for internet .
    payment made dated June 29 at BDO the amount of php 1,500.0
    account 002030*****4
    pls check with your bank branch .thank you for immediate installation

  38. Avatar for Julius M. Bocabil Julius M. Bocabil says:

    I have my monthly SOA and paid them online but has not received any confirmation of payment to date. You should also have a statement that confirms payment already received and settled. Not only a SOA. You also gave two cp nos. to call, but I just texted and no reply. Why do I have to call and spend money to clarify a very simple thing whether my payment was actually received or not,

  39. Avatar for Niteen Niteen says:

    Hy po my account name is niteen kumar and my account no. Is 002023*****01 plees mail me my statement and my balance


    I already paid initial payment for Plan FiberX1500, Php1,500. and received by CONVERGE ICT SOLUTION LAST MAY 21, 2020 VIA ECPAY WITH REFERENCE # 2020-05-21 1307687 AND WAS confirmed by your email to us, last may 21, 2020. Date of our application last May 14, 2020
    Seven (7) calendar days upon approval of our application, And I paid on time. but until now Our FIBER X 1500 PLAN, IS NOT YET INSTALLED. WHEN ARE YOU GOIND TO INSTALL THIS INTERNET W/C. WE NEED VERY BADLY.

  41. Avatar for James P. Sucgang James P. Sucgang says:

    kindly include me on your mailing list. I need my Converge monthly billing statement to be mailed to me on a monthly to my email address, jpsucg****@****.***.

  42. Avatar for Marie ann tupaz Marie ann tupaz says:

    I want feedback regarding my over payment thru online bdo credit card. I waiting from your good office a confirmation for refund .I made so many email already but no answer. Also my internet until now is down.

  43. Avatar for Leonora Agbat Leonora Agbat says:

    sobrang bagal ng internet !

  44. Avatar for carmi rose de guzman carmi rose de guzman says:

    why do i also get a reminder to pay my monthly subscription although i already paid it through bpi online?

  45. Avatar for Gleesie Gleesie says:

    hi, where can I find the cardholder’s billing address?

  46. Avatar for Ghe Ghe says:

    I perfectly know how to pay my bill online. What I’m wondering daily is how to get a consistent and stable internet service from converge. The only thing consistent about them is their bill reminder and instruction on how to pay them on time. Kung kelan I’m working from home dun pa ako napapaabsent dahil walang internet connection every other day. Thanks converge. Kalahati na lang ng regular pay ko ang sasahurin ko this 15!

  47. Avatar for Wilfredo Quilit Dometita Jr Wilfredo Quilit Dometita Jr says:

    I preferred using LAZADA app

  48. Avatar for adrec adrec says:

    can we use rcbc online application also to pay??? can you confirm this? thank you…

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