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Kebijakan Penggunaan Wajar: Perbandingan antara Globe dan Smart

Abe Olandres Editor-in-chief January 25, 2014 · 3 min read

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Gagasan Kebijakan Penggunaan Wajar bukanlah hal baru dan telah diterapkan, meskipun secara diam-diam, oleh operator seluler berdasarkan kasus per kasus. Baik Smart maupun Globe memiliki versi masing-masing dari Kebijakan Penggunaan Wajar untuk layanan jaringan mereka, baik itu SMS, panggilan telepon, maupun internet seluler.

Artinya, setiap atau semua penawaran "tanpa batas" untuk SMS, panggilan, atau internet seluler yang ditawarkan oleh operator telekomunikasi memiliki batasan numerik. Artinya, jika Anda berlangganan SMS tanpa batas selama 1 hari dan mengirim 1.000 pesan dalam 1 jam, Anda akan diputus oleh operator telekomunikasi. Hal yang sama berlaku untuk panggilan suara dan internet seluler.

Tindakan ini dilakukan untuk mencegah penyalahgunaan jaringan. Selain itu, kita juga tidak ingin spam SMS atau spam email, kan?

Tentu saja, Kebijakan Penggunaan Wajar ini memiliki spesifikasi tersendiri mengenai apa yang dianggap sebagai penggunaan yang dapat diterima dan normal. Smart telah menjadikan standar bagi pelanggan baru untuk menandatangani pernyataan persetujuan bahwa mereka menyetujui FUP tersebut. Globe memiliki yang serupa, namun tercantum dalam huruf kecil.

Inilah informasi yang kami miliki mengenai Kebijakan Penggunaan Wajar (Fair Use Policy) untuk Globe dan Smart. Informasi ini diambil dari situs web mereka, kontrak pelanggan, dan pernyataan pembebasan tanggung jawab.

Berdasarkan survei dari berbagai pelanggan pascabayar Smart dan Globe, pembatasan ini tidak benar-benar diterapkan. Itulah sebabnya ada orang yang masih dapat menggunakan koneksi LTE mereka jauh melampaui batas yang tercantum dalam FUP (jadi Anda beruntung jika termasuk pengguna berat yang tetap menikmati kecepatan LTE tanpa batas).

Pemahaman kami adalah bahwa FUP ini diterapkan sebagai langkah pengamanan hukum untuk segera memungkinkan jaringan atau penyedia layanan telekomunikasi mengambil tindakan dalam kasus-kasus di mana terdapat pengabaian secara terang-terangan atau eksploitasi terhadap sumber daya jaringan. Kami sendiri telah mengalami dan merekam apa yang terjadi jika Anda mencapai batas data (lihat cerita di sini).

Catatan, meskipun terdapat pengecualian terhadap FUP ini. Smart menganggap data roaming sebagai pengecualian karena Anda ditagih berdasarkan KB atau MB oleh operator mitra. Globe membebaskan PowerSurf dari batas 1GB per hari karena promo tersebut memiliki alokasi bandwidth tersendiri.

Dan berdasarkan penelitian kami dari sekitar 12 negara lain yang kami kunjungi tahun lalu dan gunakan internet seluler mereka, SEMUA negara tersebut memiliki Kebijakan Penggunaan Adil (Fair Use Policy). Yang menjadi perbedaan hanyalah berapa banyak SMS atau bandwidth yang sebenarnya dianggap sebagai penggunaan normal.

Saran kami -- sebutlah sesuatu dengan namanya. Jika biayanya 3GB per bulan, maka sebutkan sebagai 3GB. Jika hanya alokasi 1.5GB, jangan menyebutnya tanpa batas. Itulah cara yang dilakukan di negara-negara lain.

What is the purpose of a Fair Use Policy?

The Fair Use Policy prevents abuse of the network by setting numerical limits on unlimited offers.

How do Smart and Globe enforce their Fair Use Policy?

Smart requires new subscribers to sign a waiver, while Globe includes it in fine print.

Are the Fair Use Policy restrictions strictly enforced?

Surveys show these restrictions are not really observed, allowing heavy users to enjoy unlimited LTE speeds.

React to this article:

fair usage policy globe fair usage policy globe fair use policy globe fup smart fair use policy

Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and is considered by many as the Father of Tech Blogging in the Philippines.

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313 Comments

Mark · 12 years ago

i already filed a complaint here.
http://www.ntc.gov.ph/complaintpage2.php

file din kayo para may gawin naman ang NTC about this.

Jae · 12 years ago

Exemption pala sa Smart and BIS wahahaha mag smart na alang ako para sa Blackberry z10 ko hehehe

Autobot · 12 years ago

This is very unfair, Globe users should report this to NTC. The daily limit of 1GB is tolerable, as long as you would get the normal speed back the following day. But 3GB limit per month is totally absurd, then you would suffer with extremely slow 2G signal for the rest of the month. So what’s the point of getting an “unlimited” data plan, might as well switch to prepaid powersurf promo.

Loy · 12 years ago

This is really crap. What’s the use of your LTE connection if we are only allowed to use at leat 1GB a day? #GlobeSucks Downgrade nyo nalang ang LTE nyo to HSPA+. We can’t even enjoy that. You should change your advertisement. This is no longer unlimited. Unlimited kasi nga may 2G pa? Eh di nga nakaka load halos ng fb at instagram. You guys should understand the side of your customers. Andyan pa yung customer service nyo na majority ay walang alam. Might as well correct your customer service rather than try to ruin your customers previledge. (Sorry for the spam. Just corrected my spellings.)

Loy · 12 years ago

This is really crap. What’s the use of your LTE connection if we are only allowed to use at leat 1GB a day? #GlobeSucks Downgrade nyo nalang ang LTE nyo to HSPA+. We can’t even enjoy that. You should change your adverstisement. This is no longer unlimited. Unlimited kasi nga may 2G pa? Eh di nga nakaka load halos ng fb at instagram. You guys should understand the side of your customers. Andyan pa yung customer service nyo na majority ay walang alam. Might as well correct your customer service rather than try to ruin your customers priviledge.

Loy · 12 years ago

This is really crap. What’s the use of your LTE connection if we are only allowed to use at leat 1GB a day? #GlobeSucks Downgrade nyo nalang ang LTE nyo to HSPA+. We can’t even enjoy that. You should change your adverstisement. This is no longer unlimited. Unlimited kasi nga may 2G pa? Eh di nga nakaka load halos ng fb at instagram. You guys should understand the side of your customers. Andyan pa yung customer service nyo na majority ay walang alam. Might as well correct your customer service rather than try to ruin your customers previledge.

Squirt · 12 years ago

wait lang. sir/s verify ko lang:
“1GB per day, 3GB per month…”

So let’s say ang naconsume ko for Day1 is 990MB, Day2 also 990MB, and Day3 also 990MB, it means I have 30MB left for the rest of the month to enjoy 3G?? Then pag naubos ko na yung 30MB eh 2G na lang ako until pumasok ang Month#2???

eh di mas ok pa pala yung dati nila na 800MB a day pero walang limit per month.

Loy · 12 years ago

That is correct. Walang kwenta so ngayon mahinang mahina connection natin. Wala na yata tong pinagkaiba kung mag prepaid tayo.

balantoy · 12 years ago

for heavy users: have a set of sim cards for your heavy usage and an optional sim cutter for your sim slots.Download all-you=can:)

mark · 12 years ago

unahin sana nila ung mga hack connection bago tayong mga lehitimo..
regarding sa smart may bad experince na ako kaya aayaw kona..
plan 2000 unlidata plan with free n8
but na charge parin ako… WTF.. kaya ayaw ko na mag smart

Lazlazuba · 12 years ago

Pinapakita lang ng mga telco na pera pera lang yan.. kung gusto mo na mas magandang service magbayad ka ng malaki kung hindi magtiyaga sa FUP na yan!!

Noir · 12 years ago

I just got this text.

I applied for UNLI surf 50 at 10:54 PM. Then at 1:27 AM I got the text that i used my 1 GB UNLI lmit for the day. I called Globe and they said i have to wait until midnight(This is still early morning)

SO i just wasted 50 PHP. THAT SUCKS!?!?! I paid for UNLI

alBoNg · 12 years ago

plano ko kumuha ng unli data plan sa smart..
unlimited nga ba ung data?
consistent ba speed?
for example nagdodownload ako, lets say 1080p movie 2.3GB x 3 = 6.9GB na, ndi ba yun babagal?
or sa panahon ba ngaun ung tinatawag nilang unlimited “data” is unlimited “surf” nalang?
reply pls

rei · 12 years ago

Ako din sun subscriber before for years. Nag shift ako sa globe postpaid kasi sinabihan ako na walang cap sa postpaid. Now they are denying saying it. Its my word daw against their word. Sinungaling talaga globe. Pero im sure may nakausap ako sa 211 nila, sana ibigay nila recordings namin para maisupalpal ko sa kanila kasinungalingan nila.

david · 12 years ago

buti ka pa rei, may panghahawakang recordings atleast, ako wala. i have been encouraged by folks from globe robinson’s galleria, and finally from sm north edsa. My claim to them was:
Me: may limit poh ba talaga ang prepaid stick kahit na unlimited 50 pesos subscribe ko?
Globe: Meron poh, 800mb per day, kaya mag-postpaid na poh kayo, walang capping

Just Sayin’ · 12 years ago

I dunno if i understood it correctly. A lot of us is upset because we were not told of the limit when we subscribed to unlimted surf plans of both smart and globe. But then again, they used the words “UNLIMITED MOBILE SURFING” and “WITH SPEEDS UP TO 42 MPBS.” I think, that alone is a let go that they will let you connect to the Internet without interruption using your mobile phone but at speeds they determine. Hence, the disclaimer at the end of every advertisements: speed of *blah *blah with 80% reliability.

Technically, if you use these words in their strictest manner, they’re like saying that regardless of the speed, ur connected to the internet, anyways.

Just sayin.

david · 12 years ago

hi JUst Sayin’

you have a good point. however, paano naman ung mga customer na katulad ko, na i specifically asked kung may capping but was told na “No Sir, only Prepaid has capping” hindi ba unfair yun? Kasi if they just told me na may capping in the first place, I should have just stayed as prepaid. My reason for subscribing to postpaid was to avoid capping, which is present in prepaid, which I clearly asked, but was cheated…

Nameno · 12 years ago

Dapat mag file ng case ang netizens para ma issue-han ng TRO regarding sa policy na to. Dapat rin imbestigahan baka may buwaya dyan sa NTC gaya ng case sa Meralco na may suspect na buwaya sa Energy.

ANON · 12 years ago

at yung word na ” UP TO” Matagal na pinagbawal internationally yan.. di parin yan sinusunod dito.. mandated ng FCC yan.

A1 · 12 years ago

Natry niyo na magfile ng complaint sa ntc? Magfile din kayo para gawin ntc. Madali sa site nila magfile

Easy E · 12 years ago

I am a happy sun subscriber. Walang LTE pero ayus ang 3G service. Minsan may mga times na mabagal ang speed pero generally ok naman. We can even use smart’s network kung wala ang 3G service ng Sun. (Disclosure: I haven’t tried Smart/ Globe 3G service. 7yrs na sa Sun).

Yusuf · 12 years ago

What are your typical speeds? And, can you download torrent files?

alienrockstar · 12 years ago

tricky part itong sa globe.. sa ipad mini plan nila you can only download a file not more than 50MB in file size. But if you use its personal hotspot setting and connect it with a laptop you will have unlimited data. Ginagawa ko to before kapag ng totorent ako sa laptop. In 3 months naka receive na ko ng 15GB worth of internet data.

olats · 12 years ago

bagong implement ng globe yun 1GB cap sa postpaid nila. try mo mag1GB ngayon. 2G speeds, hindi man lang ginawang EDGE/3G speed. 40KBps gusto ata ng globe bumalik sa WAP internet.

david · 12 years ago

hi, alienrockstar, don’t be offended, share ko lang… 50mb limit, is not carrier dependent, it’s the iOS limitation. Ni-lilimit tlga ni apple ang download to 50mb, pag hindi ka wi-fi connection… unless of course, you have it jailbroken… share lng poh no offense..

westbluef · 12 years ago

I think this is the time the government should step up and regulate these false adverts. Though it may be a fact that they can be easily manipulated by influence or by money, if the voice of the people is strong enough, something may be done about this. At the very least these false adverts may regulated.

Kami · 12 years ago

i am a smart postpaid subscriber. unlimited mobile internet.

i notice talaga na during the day at the office, sobrang bilis ng connection ko, although hindi LTE dahil hindi naman LTE yung plan ko. then mag slowdown xa eventually. i dont know if it s the capping as mentioned. pero atleast, unlimted mobile connection pa din naman.

satisfied na ko. yun lang, pag sa house na namin, sobrang bagal, i think its our house construction, naobstruct nya yung signal.

going back sa issue. i decided to subscribe sa smart dahil yung globe may cap. hindi na magamit after the 800mb.

Concerned citizen · 12 years ago

This shouldn’t be the case, GLOBE you’re trying to implement a fair usage policy for users which are utilizing your network. We are trying to get what we paid for. If you think we are stressing the network then, I think that’s the challenge where you need to come up with a better service by updating your systems. In the future don’t give out false advertisements just to get a lot of clients and came up short on your end of the bargain.

cagalli · 12 years ago

What future? Start of the downfall….

sipsip · 12 years ago

Parang biased naman sa globe yun website na ito.

Sendo · 12 years ago

Sa smart, meron silang 995 a month 2gb data plan at meron silang 1,200 a month totoong unlisurf plan.

Ang globe, nagsisinungaling sa mga advertisements nila. Unlimited 3G internet binayaran ko. Hindi unlimited 2G.

light bringer · 12 years ago

taga globe ka no?

olats · 12 years ago

Walang kwenta naubos na yun 1GB sa nood lang ng twitch streams. tapos hindi na magamit yun 2G internet sa sobrang bagal. kahit facebook nahirapan magload. parang kailangan ibalik na yun WAP sites para lang makapag internet ng maayos. tapos kung seryoso pa yun 3GB, parang 3 days ka lang makakapaginternet.

good luck kung may maiwan pang subscriber ang globe

rye · 12 years ago

May nakausap ako sa Globe chat kanina. Sabi ko since nag-plan ako ang connection ko is between 200 b/s to 15 kb/s lang. Then the usual stupid process, tinanong kung may troubleshooting keme keme akong ginawa. Sinabi ko sa kanya in full details. Then nagtanong ulit ng gasgas na question…Location. after nun sasabihin na “Sir wala pong problema sa locatuon nyo at working and stable ang connection nyo. Di nyo din po nagagamit yung 1Gb na limut per day”. Sabi ko. “Nagiisip ka ba? Tingin mo mauubos ko yung 1gb per day na yan sa connection ko? Eh tweet nga hindi ko ma-send?”.

That’s how STUPID their customer service is! Iniisip nila na lahat ng nakaka-experience ng mabagal na connection eh nagdidiliryo lang.

ariel · 12 years ago

sir, kasi binayaran sila na ganun isagot sa mga nagcocomplain, ika nga scripted lahat ng mga sagot dahil nangyari din sa akin yan maginquire ako kung bat ganun kabagal ang koneksyon ko parehong pareho po ang mga tanong sa inyo ganun din ang tinanong sa akin…mga call centers agent mga yan binayaran ng globe at smart sa mga sasabihin nila …ang ikininakbwisit ko yung sasabihin sa yo tapos mong tumawag ng sangkaktutak na beses ganito “sir sorry po talaga wala po tayong magawa sa ngayon tungkol sa problem nyo rest assured tawagan po namin kayo sooner na mafigure out ang problem nyo” ikaw tong nganga sa kakahintay ng tawag nila tas isa, dalawang linggo dumaaan walang tumawag sa yo kakainis talaga!

Diorarat · 12 years ago

If you think that’s bad sa smart mas puta pa mga customer support. Nung unang lumabas lte unlimited nagapply ako hindi gumana sa akin Pero na charge sa bill ko. Nagcomplain ako sa nearest store where sinabi sa akin in a polite way to “fuck myself tanga ko wala ganun Promo hindi mo na mababawi pera mo!! ” stay away from smart, mas maganda coverage nila and all but they are full of shit, nacucut line ko once a month minsan for no reason.

abnkkbsnplko · 12 years ago

Sa Australia di pwede ang false advertisement kasi meron dung Telecommunication Ombudsman kaya ang mga australians malakas ang loob magdispute sa mga telcos. Dito kasi wala, kung ano lang ihain satin, tanggap lang. Wala naman tayong magagawa e. :/

Isel · 12 years ago

Instead of putting a cap on legitimately paying subscribers, why aren’t they going after those illegal connections? Those are the ones who are truly hogging the network.

SUN CELLULAR · 12 years ago

sun broadband lang ang may tunay na unli and walang capping! pero wag na kayo sumali sa sun, jan na kayo sa globe and smart. kame2 na lang sa sun. hahaha

Easy E · 12 years ago

ditto. been with SUN for almost 8 yrs already. no regrets, just love. :D

kkk · 12 years ago

This vid might shed light on “Why data caps suck”
http://www.youtube.com/watch?v=uyuIiG4c4Go

Globe tattoo user here. Maybe not for long

KT · 12 years ago

This is a classic Bait and Switch, they should impose this new Policy on new subscribers. This wasn’t what existing subscribers signed up for. I was supposed to have UNLIMITED LTE surfing! It should have been 3GB of LTE surfing and unlimited 2G surfing per month. FALSE ADVERTISING at its finest.

david · 12 years ago

exactly the same point na sinabi ko sa globe customer support. Existing users should not be capped, when they’re told in the first place na unlimited and service pag postpaid, at walang capped. Prepaid lang ako dati, when I learn na merong cap ang prepaid, I immediately asked globe, they advised me to get postpaid para walang cap. I enjoy no capping for the past 12 months, until knina, bigla nalang may cap, which is very disappointing. kung iimplement nila ung capping, okay lang naman, basta sa new subscriber lang, pra may choice, like mag-sign ng waiver na agree sila doon sa terms na un. else sana di na lang ako nagpostpaid, 800mb sa prepaid times 30 days, = 24gb ng data sa isang month kung postpaid. eh bakit nga ba nila sasabihin ang totoo, edi walang nagsubscribe sa knila…haaayyst…

Diorarat · 12 years ago

I think fair naman. Amp kasi may iba todo Dl isang katutak na series sa torrent. Nakakabagal ng mobile data lalo na sa ibang areas. Accordingly naka gamit na ako 5gb sa data within cut off ko pero speeds ko nag throttle padin sa 1mbs sa ibang areas under globe. Sa smart malaki na throttle down. Sa smart maraming bull S. Sa postpaid niya pinacut ko kaagad. Hindi worth it sa smart kahit mas malakas talaga network niya sa Metro manila in general.

Rob · 12 years ago

Question:

In Android, diba we can choose our network mode? WCDMA, GSM only or Both.

Will it help if I only choose WCDMA? Para makuha ko lang ang H/H+ signal

Daniel Morial · 12 years ago

Yes but when you are in a 2G-only area, you won’t get any signal. Plus, it consumes more battery.

Anon · 12 years ago

This idea is stupid. A lame excuse for them not to upgrade their network infrastructure. Don’t implement LTE if you can’t handle it. F*ck these bastards who keep on introducing new technologies, but can’t even fix their old ones.

ariel · 12 years ago

pasikat nga! para sabihin na LTE na sila eh, i am here in gensan would you believe walang LTE signal dito? walang silbi ang ipone 5s gold ko! problem is i noticed my old ipone 4s who uses 3g mas mabilis pa noon kesa dito sa ipone 5s siguro kasi ipone 5s was intended and made for LTE at kung mag 3g kaloka ang speed hayy! di ko mailipat ang sim ng plan ko kasi nga nanno sim na tong lekat na ipone 5s eh micro sim ang luma kong 4s kakainis!

Yusuf · 12 years ago

On prepaid: Globe has 800 MB/day (Smart doesn’t impose a cap). Both network includes LTE/HSPA+/3G.

Tess pinga · 12 years ago

As far as i know, throttling is only implemented during peak hours (i.e. Night, weekend), that is why users are stll able to enjoy internet at decent speeds, despite reaching the cap.

Also, i think telcos are right in saying that the plan is still “unlimited”, coz u are still able to connect after reaching the cap, albeit at 2G speeds. Meron lang sana idagdag na like “unlimited: 3g/lte @ 3GB, 2g in excess” hehe

bored · 12 years ago

Instead of 2g they should make it 3g. In the long run hspa/hsdpa/lte willbe a common feature on a smartphone

dackku · 12 years ago

Ditto. Being forced in using 2G connection is like receiving torture in medieval age: slow and painful.

tobimagwire · 12 years ago

katulad nitong booster nila 1gb sa 499, so kung 3GB eh di 1500, wala ng unlisurf para walang mag expect, pay what you use parang kuryente
http://64.19.142.13/www.globe.com.ph/image/image_gallery?uuid=95c02b63-9f2f-4c27-b89c-45e01c9e7beb&groupId=7122541&t=1389344944688

david · 12 years ago

yup, dapat nga ganyan… kesa naman ung case ko, prepaid dati, may cap na 800mb per day, advise ng taga globe mag postpaid daw ako, para walang cap, tapos, bigla bigla, may cap na ako. I have been enjoying my internet for the past year as postpaid, walang cap, nakaka dl ako ng 6gb sometimes sa isang araw, tapos bigla bigla meron na. hindi tumutupad si globe sa pinagusapan. sana kung nung una palang sinabi niyo na, d na ako nagsubscribe sa inyo globe.

tobimagwire · 12 years ago

nadale mo. Dapat talaga naka indicate sa mga Plan nila yan, unlisurf pero may limit? ano yun hehe

dapat ilagay nila yung totoong presyo ng unlimited. kung 5k eh di 5k

poppy · 12 years ago

“This measure is done to prevent abuse of the network.”

Magkano kaya binayad sa yugatech para maging ganyan ko-positive sila sa article na ito… FUP is just an excuse by the telco not to upgrade their infrastructure…

Saka anong bansa kaya tinutukoy ninyo na may FUP… The last time O visited US and AU, wala naman…

name · 12 years ago

US has a FUP. Their carriers specifically identify the cap of their plans. In fact, unlike here in PH, they protect their IP so downloading movies using your mobile data is a no-no. Ang hirap Kasi Sa IBA, masyadong abusado kaya telcos are forced to implement this.

Abe Olandres Editor-in-chief · 12 years ago

Most probably you were just not reading their FUP in US and Australia.

* Vodafone AU FUP: http://www.vodafone.com.au/aboutvodafone/legal/fairusepolicy

* AT&T US Data Throttling: http://www.mobileburn.com/18794/news/att-changes-top-5-policy-warns-before-throttling-unlimited-data-speeds

* AT&T US Top 5% Data Users: http://news.cnet.com/8301-30686_3-57347331-266/are-you-in-at-ts-top-5-percent-of-heaviest-data-users/

* T-Mobile UK Terms & Conditions: http://www.t-mobile.co.uk/services/terms-and-conditions/

Pwe · 12 years ago

kaya nanloloko ang mga telco dahil sa mga katulad nito eh.

brod, researc research muna

Bong Rapist · 12 years ago

grabe nman ang smart kapag na over sa limit use ang data binablock na nila yung sim ang resulta bibili ka na nman ng bagong sim para makapag internet.

Abu · 12 years ago

Hindi naman totoo na nag bloblock Smart pag lumampas sa limit.. Saan mo yun nabasa???

Sim deactivation · 12 years ago

This has actually happened to me a few times. I buy a sim and I use it. Mind you I don’t torrent I just play MMOs. After one week of use, the simcard will be deactivated. As in parang nag-expire na card. Walang signal. Pero makikita mong sadyang blocked. Kasi kapag pinapasok mo yung sim sa bagong phone magkakaron ng signal ilang seconds tapos mawaala na. Ganun palagi. Mga 3x na nangyari sakin. Smart Buddy prepaid. Kapag expired naman na sim kahit isaksak mo sa bagong phone (bago as in nde pa nagamitan nung sim na yon) no signal agad makikita mo eh.

chacha · 12 years ago

panloloko sa ads, alam ko pede idemanda ng class suit yan eh…

Jed · 12 years ago

That’s true! Class suit dapat. Maraming mage-enlist diyan. My Globe net connection hasn’t even gone beyond 1mbps for almost a year, paano kaya ako makaka-use up ng 1GB tapos ililimit pa ako to 2G?!

Halatang ginagawa lang nila yan para mapilitan ang mga tao na mag-avail ng mas mahal na service nila eh, sa website pa ng “Fair” Use policy nila, “It pays to be responsible mobile data user”? What the fuck???!! Service niyo yan, kami subscribers are responsible? Why not admit the truth Globe. GLOBE CANNOT DELIVER so pinapasa nalang sa consumers. Anong pinagkaiba niyo sa Meralco?? Pareha lang ang Ayalas sa Lopezes!

I say, there needs to be an outcry for the revision of Consumer Protection Law because Telco’s abuse consumers!

Schezo · 12 years ago

If worse comes to worst, could they at least put a 3G data cap only during peak hours?

Benchmark · 12 years ago

I agree…instead of calling it unlimited, call it nalang 3gig data or 10 gig data…teka, di ba yan yung tinatawag na bucket pricing ba? (Did i said that correctly ? Basta ganun…may bucket na word).

Well sa akin lang naman, if they say 3g connection, sana consistent naman…atleast kung bumagal man, consistent speed. Hinde yun bumagal na, tapos below 80% pa yung speed bagal. Hays!

JD · 12 years ago

Actually, even without FUP, broadband speeds are throttled almost every other day even if you do not reach the daily bandwidth cap they have set. I am using both Globe and Smart for three months now and I must say that it is somehow impossible to reach those caps because of poor signal strength in our area. Kaya lalabas talaga na unlimited siya.

Kidding aside, how about South Korea? Do they have FUPs too given the fact that they have the highest average broadband speed in the world?

phonebuddy · 12 years ago

LTE here is priced per MB or GB per month. Ang unli lang is 3G and clear yun upon subscription pa lang. Mas mahal ang LTE sa phone kesa sa mobile wifi. 1GB data sa phone cost about 700 pesos while 10GB on mobile wifi is only around 500 pesos.

angelica · 12 years ago

And smart is stupid in making commercials promoting to text all 70 million subscribers just like luiz manzano did. Tsk tsk

ariel · 12 years ago

kasi iniisip ng mga telcos na to na bobo at mangmang ang pinoy, kasi nga naman 98% ng pinoys are so poor kaya automatic na sa telco na isipin ang mga ito ay tanga at mangmang bobo ika nga kaya nga nananalo ang walang pinag aralan (college or HS degree) ng pagkapresindente o senador dito sa pinas, sino ba ang nagluluklok nito? kundi yaong mga mangmang at bobo na sa kasawiang palad 98 porsyento ng mga pinpoy, kaya wag na magtaka kung bakit ganyan yang telco (smart at globe) unli data daw at LTE pa at unlitext, kuning kuning di naman totoo kasi inisip na nila yan BOBO at tanga ang pinoy kaya mauuto mga yan dont worry nga daw sabi ng mga bigshots sa kanila…

jessie somosierra · 12 years ago

A very fair observation. We really have tolearn the language the telcos used

jego207 · 12 years ago

kailan pa na implement ito, sir?

GlobeUser · 12 years ago

I’m currently subscribed to Unlidata plan of Globe. And admittedly I am one of the *really* heavy users. And yeah. Just so you know, I’m still connected to the LTE network (3GB for Cellular Data Usage since 1/24/14 9:59PM) but experiencing REALLY slow connection. So I couldn’t classify myself if Globe kicked me out of the 4G network or it’s just my device having problems.

david · 12 years ago

hi, I as well experience the same thing, I think, di nmn mwwla ung signal na 4g or 3g sa phone naten, but on their side, they will limit your speed to 2g, not by changing your network (4g,3g,2g) but by applying bandwidth limiter to your connection. sometimes, you can have lte network, pero pag sobrang dami kayo sa area, you can have lte network but 3g speed, so I think prang ganun. i still have hspa+ on my phone, pero 2g speed na, and it’s frustrating..

??? · 12 years ago

It’s still unlimited naman daw eh… yun nga lang may connection ka nga pro SUPER!!!!!!!!! bagal nga lng… dial up ang dating. hehehe!

Sa prepaid nga unlimited daw pro pag umabot ka sa limit totally mawawala connection mo eh… hay…

hays · 12 years ago

sana nga ganun na lang.. kesa paasahin mga subscriber nila.. umaasang unlimited.. pero di naman unlimited.. tama yung kung tawagin na lang na 3gb plan, 10g plan and so on.. di unlimited na me limit naman..