Globe ready to transmit voice calls for emergency hotline 911 and complaint hotline 8888

Globe Telecom is ready to transmit voice calls for emergency hotline 911 and complaint hotline 8888 on August 1, as directed by the government.

During President Duterte’s State of the Nation Address SONA the other day, he mentioned numerous plans for the country and among those announced the nationwide implementation of 911 hotline for emergencies and the establishment of 8888 hotline as an easy way to receive complaints regarding government agencies.

Globe has released a statement submitting to those announcements and hopes to make their services better for their subscribers. Attached below is the press release by Globe General Counsel Atty. Froilan Castelo:

“We are also expediting migration of our system to immediately enable transmission of SMS or text messages thru 8888 and we are confident that we will be able to achieve this target within the timeframe of 30-45 days given to us by the government. As suggested by the government to discourage prank calls, we would also like to inform our customers that those calling the hotlines will incur regular voice charges plus an additional P5/call for those calling the 911 hotline.”

{Globe Telecom}

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8 Comments

Warman alqueza · 9 years ago

I tried to diall 8888 , and 00638888 and 006398888 here in a road but I could’nt connect and theirs a voice message thta o dialed a wrong number.
Would like to ask waht is the exact number to dial efore 8888 so that I can connect or avail the free call on 8888.
I have probl3m in my area in pandacan pinamungajan cebu due to the drugs addik is rampant and baranggay chairman have no action of how to stop drug addiction in my place.
I think its time to remove that chairman due to his lax of duty and maybe he did not make any action cause one of the drug user their is his nephew.
Please hide my identity cause I dont want to be burn out my name due to the safety reason of my kids.
I am here in kuwait and if you want supposed you want to call me just dial 00965*******7 thank you.
Very respectfully yours…..
NGO VILUNTER I KUWAIT SINCE 2007
DFA KNOWS MY REAL NAME BUT I COULD’NT TYPE MY NAME HERE AS I’VE SAID BEFORE FOR A SAFETY REASON OF MY KIDS IN PHILIPPINES.
THANK YOU

Luis · 10 years ago

@Binoy,

pero may point ka din pag preapaid user na need ng tulong, I think mas better pag yung 8888 pwede mag text kahit walang load. para makita pa rin yung mga need ng tulong kahit walang load.

@Binoy

Yun nga yung point, pag prepaid, untraceable. Paano mahuhuli ang prepaid users kung prank call? caller ID? kung bumili lang sim tapos nag prank call? tapos tinapon na yung sim? mahuhuli ba sila? masaayang ang pagod nung mag rerespond dun sa situation na dapat mas kailangan pa ng iba.

binoy · 10 years ago

Diba dapat libre ito para kahit walang load ay makaka-tawag o text. Kaya nga emergency line yung 911 para makontak ng kahit na sinong may emergency na pangangailangan. May caller ID naman at voice recording ng mga callers kaya pwedeng maimbestigahan ito later on kung prank call. Ang kailangang gawin ay gumawa ng batas na kung prank call ay may penalty at kulong ng mahabang panahon. Papano na lang kung prepaid at walang load yung tao na kailangan ng tulong.