Globe Telecom 사용자들이 네트워크 연결에 어려움을 겪고 있다는 여러 이메일/보고서를 받았습니다. 문제는 오늘 아침부터 시작된 것으로 보이며, 불만은 지금까지 계속 이어지고 있습니다.
Globe Telecom posted this advisory several hours ago on their FB page:
ADVISORY: Globe Telecom experienced a service interruption covering selected areas in Visayas and Mindanao due to a fiber cut. As a result, subscribers may experience difficulty in sending text messages, making calls or using mobile internet in these areas.
Globe assures its subscribers that service restoration is ongoing. Subscribers will be informed as soon as service is back to normal.
Here's a copy of the full media advisory:
Two of my Globe numbers are working (on and off the whole day) and one of my Touch Mobile number cannot get any network signal all afternoon. Globe did not give an ETA when all systems will be fully restored (though they expect it to be done this evening).
The damaged fiber was due to the recent typhoon Bebeng and some of it were undersea so repairs are a little slow and tedious. Globe appeals for a little patience and understanding as they continue with repairs and restoration of services.
Will get more detailed information from Globe and post updates here. Update: Globe has restored network just a few moments ago.
I received a text from Globe 5 hours ago: â€As a valued customer, Globe is sending you FREE texts and call minutes within the next few days. This is our way of saying “thank you†for being with Globe and our way of making up for the May 9 service interruption. Globe will send you a text no later than May 17 as soon as this special service is available for your use. This is to show that you are truly important to us.â€
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Dapat lang.