Globe complies with one year expiration period for prepaid load
Globe has welcomed DICT’s six months extension on the implementation of the 1-year load expiration for denominations below 300 pesos.
According to Globe, the 6-months extension will give them ample time to prepare for the smooth and seamless implementation of the expiration change across all denominations.
Here are the changes that Globe will address:
1. Expansion of Capacity. Extension of the load expiry will require additional capacity and additional cost. While we have built adequate capacity for 2018, we will need to build more capacity and purchase additional licenses to accommodate the change. This will include purchase of licenses and software programming by third party vendors.
2. System Tests. We will conduct optimization and interoperability tests to minimize any adverse impact to customers when we implement changes and expand the capacity of several information technology systems.
3. Additional Number Series. To fully implement the change, we will need additional number series from the NTC. Otherwise, we will run out of numbers as a direct result of the longer load expiration period. Moreover, we need to define and fully test the new number series before making them available for our new customers.
Meanwhile, there may be new conditions applied to prepaid services within the next six months to ensure a sustainable quality of service.