PSBank loan payments now available via ECPay and 7-Eleven

PSBank has announced that its partnership with ECPay now allows its customers to pay their loans via 7-Eleven or ECPay.

According to PSBank, customers can now pay their Auto Loan, Home Loan, Flexi Personal Loan, and Business Loan through 7-Eleven, one of ECPay’s merchant partners with more than 3,000 branches nationwide.

There are two ways to initiate payment via ECPay through 7-Eleven. First, customers can use the CLiQQ kiosk machine, select “Bills Payment,” “Loans,” then “PSBank”. From there, they need to encode their loan account number, mobile number, and the amount due. After confirming details, the barcode generated must be presented to the cashier. After payment, the cashier will provide an electronically generated official receipt as proof of payment. Note that only machine-validated payments receipts or an electronic acknowledgment receipt will be honored by the Bank.

The second option is opted for on-the-go individuals, according to PSBank. They can make a similar transaction anywhere with the use of the 7-Eleven CLiQQ app. The process is the same as what was stated previously, customers just need to visit a 7-Eleven branch to present the barcode generated on their app for validation. Payment is similar as well and customers will be given an official receipt.

Only loan accounts with active, current, or updated status are eligible for payments through 7-Eleven. Customers may make partial payments on or before their due dates. Payments made before 11:30 PM cut-off time on weekdays will be processed and posted to the account within the day, while those settled on weekends or holidays will be posted at the end of the next banking day. 7-Eleven only accepts cash payments. Customers may pay up to PHP 10,000 per transaction if initiated using the CLiQQ kiosk machine and up to PHP 50,000 per transaction via the CLiQQ app.

Customers may check if the payment is posted through the transaction history under My accounts in PSBank Mobile, My Loan Accounts in PSBank Online, or Basic Banking in Business Online Buddy. Customers may also call the Customer Experience Hotline at (02) 8845-8888, send an email at [email protected], or LiveChat with PSBank at www.psbank.com.ph