Samsung delaying Note7 shipments after reported devices exploding
There has been at least 2 reported incidents of Galaxy Note7 exploding while being charged. Samsung reportedly delayed further shipments of the phones as they investigate the devices for quality control.
Samsung Global has told Reuters that “shipments of the Galaxy Note 7 are being delayed due to additional tests being conducted for product quality“.
Android Authority also reported that Samsung is even halting shipments of the Note7 to its home country, South Korea, due to potential fire hazzards. GSM Arena also reports that the Note7 is being recalled in Belgium due to faulty battery.
The delayed in shipments has also affected customers in the Philippines and the rest of Asia. This is confirmed by an email sent by Samsung PH to its dealers this week. However, they did not attribute the delay to the quality control issues but on the overwhelming demand:
“Due to the overwhelming demand in the Philippines, the Galaxy Note7 is expected to be on-shelf sometime in October. However, for those who pre-ordered the Galaxy Note7 at participating stores, they will still receive the device ahead of time, with the distribution currently ongoing. Cutomers affected by late stock arrival may still avail of the Opening Week-end offers which include:
* Up to 24-months at 0% interest for Citi/BDO (sold in Samsung Experience Stores)
* Up to 12-months at 0% interest on all cards, nationwide stores
* 20% off on Selected Accessories and Wearables
Meanwhile, stores may also continue selling Galaxy Note7 if they have remaining stocks on hand. However, the earlier cascaded credit card promotion, outside of the pre-order allocation, will not apply and will be put on hold due to the limited supply.”