This is why booking an Uber has been difficult lately

Just a few hours ago, Uber Philippines released a statement on their blog, answering users’ growing question: Why has it been difficult to book an Uber lately?

According to the company, the increasing number of people who are booking this holiday season has made it difficult for them to provide users an on-demand service. They also answered this question:

How come I see a cars nearby, but the ones I get matched with when I book are far away?

• We unfortunately don’t always have enough driver-partners to serve all riders who are requesting for Ubers in a specific area. In an effort to still provide you with a ride when you need it, rest assured that you are matched to the nearest available driver who accepts your request, which can sometimes take a bit longer than expected.

Uber plan to resolve these concerns by launching pool flat fares in BGC, Makati, QC, and Ortigas starting at Php99. This is available until December 22 during rush hours in the CBD areas (Monday-Friday, 6-9am and 5-9pm from specific pickup points and destinations between Makati, BGC, Ortigas, or QC).

Secondly, there’s the Multiple Destinations Rider App feature that lets you share a ride to your friends, allowing you to pick them up or drop them off. You may also use the Split Fare feature so you and your friend can share the cost. Drivers will be compensated by the time and distance of the entire trip.

Source: Uber Philippines