GrabCar’s Assignment Feature guarantees rides for its users
GrabTaxi on its Facebook page announces that all GrabCar drivers are now on Assignment Feature which means a subscriber is guaranteed to an exclusive ride to the nearest available driver.
What this basically does is to somehow push their drivers to accept bookings from passengers as long as they’re available. Failure to maintain a 4/5 acceptance rating is bad news for them and once a driver ignores a request, he will automatically be invisible to other potential passengers on the app. As for how long, we’re not quite sure.
Nevertheless, this is good news for the passengers as they can somehow rest assured that once they book a service from GrabCar, they wouldn’t have to wait long if there’s an available operator nearby.