#bsp nrps

The Bangko Sentral ng Pilipinas (BSP) finally moves closer to their goal of providing a reliable electronic retail payments system in the Philippines with the recent launch of InstaPay. The new payment method is an automated clearing house (ACH) under the National Retail Payment System (NRPS) Framework. InstaPay became active last April 23, it followed BSP's first ACH called PESOnet, launched back in November 2017. Launched in July 2020, the BSP Online Buddy (BOB) is Bangko Sentral ng Pilipinas' Consumer Protection bot, ready to help with people's financial consumer concerns and questions. With this, you may raise your concerns with BSP-Supervised Financial Institutions (BSFIs) and submit queries on other BSP-related topics. BOB is the BSP's chatbot that automates the handling of consumer complaints. It enables people to instantly send their concerns through a webchat on the BSP Website, Facebook (via Facebook Messenger), or SMS. However, BSP also mentioned that BOB would also be made available for other network subscribers in the future. Read more in our articles including "BSP launches InstaPay" and "Google Wallet adds Package Tracking via Gmail Receipts".