#micab vs grab

Author's note:  In response to our request for a comment, Grab Philippines sent a statement to YugaTech on July 27, which we published immediately. You can read the whole statement here. Micab has been a target of a massive phantom booking spree in their app this past June, and its internal investigation point to ride-sharing rival Grab. In an story published by Micab CEO and co-founder Eddie Ybañez on E27, he shares how these phantom bookings have been operated supposedly by the ride-sharing giant. "If this occurred one or two times, you could easily dismiss it to coincidence — perhaps Grab obtained the driver’s number through some under means — but it’s happened several thousand times. As a result of the phantom bookings, Micab drivers are now hesitant to accept passengers from their platform. Phantom bookings aren't left unnoticed in other Southeast Asian countries, as Singaporean ridehailing upstart Ryde has filed a case against Grab on a SGD50,000 (~Php1,96M) loss resulting from 2,000 phantom bookings made by 300 fake accounts. Ryde details that IP addresses of the fake accounts point to a 'Grabtaxi Pte Ltd' and are pinpointed to be located at their offices in Midview City and The Herencia. Grab subsequently commented that it is investigating the matter. Read more in our articles including "Micab: 15,000 phantom bookings in June point to Grab" and "Grab resumes 24/7 operations in Metro Manila and select provinces".