The Department of Trade and Industry (DTI) received a total of 472 complaints against ZTE (and/or its local distributor MSI-ECS) involving the ZTE handset sale that happened last October. The fiasco stemmed from the failure of the sale of handsets where thousands lined up and only about 300 were actually available (half of which were either hoarded by resellers or employees). ZTE (MSI-ECS) eventually apologized about the event and their shortcomings but that did not stop frustrated customers from filing a complaint to the DTI. You can read more about the ZTE event below: * ZTE Grand X2 L phablet to go on sale for just Php2k * Chaos ensues at ZTE Sale, flooded with complaints * ZTE releases official statement regarding sale mishap With the chaos that ensued over at ZTE's sale yesterday about the Php10,000 discount on its Grand X2 L phablet, the company has released an official statement that addresses the people who exerted effort going to their kiosks and concept stores only to go home disappointed. [caption id="attachment_73438" align="aligncenter" width="480"] Photo from Chris Gonzales[/caption] Their statement reads: Thank you so much for the overwhelming support for the ZTE Mobile Sales Promo. We've been receiving reports that customers who went to the ZTE Mobile Sale today have been enraged over limited stock availability and reservations, things that ZTE promised that would be addressed in today's promo. Read more in our articles including "ZTE gets 472 complaints with DTI over Sale Fiasco" and "ZTE releases official statement regarding sale mishap".
The Department of Trade and Industry (DTI) received a total of 472 complaints against ZTE…
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Jun 22, 2026The Department of Trade and Industry (DTI) received a total of 472 complaints against ZTE (and/or its local distributor MSI-ECS) involving the ZTE handset sale that happened last October. The fiasco stemmed from the failure of the sale of handsets where thousands lined up and only about 300 were actually available (half of which were either hoarded by resellers or employees).
ZTE (MSI-ECS) eventually apologized about the event and their shortcomings but that did not stop frustrated customers from filing a complaint to the DTI. You can read more about the ZTE event below: * ZTE Grand X2 L phablet to go on sale for just Php2k * Chaos ensues at ZTE Sale, flooded with complaints * ZTE releases official statement regarding sale mishap With the chaos that ensued over at ZTE's sale yesterday about the Php10,000 discount on its Grand X2 L phablet, the company has released an official statement that addresses the people who exerted effort going to their kiosks and concept stores only to go home disappointed.
Our coverage of zte sale includes: "ZTE gets 472 complaints with DTI over Sale Fiasco"; "ZTE releases official statement regarding sale mishap"; "Chaos ensues at ZTE Sale, flooded with complaints ". Each article provides unique insights and information.