ZTE gets 472 complaints with DTI over Sale Fiasco
The Department of Trade and Industry (DTI) received a total of 472 complaints against ZTE (and/or its local distributor MSI-ECS) involving the ZTE handset sale that happened last October.
This is a according to a source close to someone inside the department. This is perhaps one of the most number of complaints ever recorded, almost in the same level as our local telcos get every quarter.
The fiasco stemmed from the failure of the sale of handsets where thousands lined up and only about 300 were actually available (half of which were either hoarded by resellers or employees).
ZTE (MSI-ECS) eventually apologized about the event and their shortcomings but that did not stop frustrated customers from filing a complaint to the DTI.
With the number of complaints filed, we think the company might be blacklisted from doing promos any time soon.
You can read more about the ZTE event below: