YugaTech | Philippines, Tech Reviews Blog

130 Responses to “Does PLDT myDSL really suck?”

1. PLDT SUCKS says:

   Tue, December 15 at 3:29 am

   PLDT DSL is a fraud.

   In October, Internet was out for THREE WEEKS! I called almost everyday, pleading for them to fix it. AND they had the audacity to charge me for the three weeks that I didn’t have internet for. When I called to ask for a rebate, they said that it was subject for approval and that it MAY reflect in the next bill. It did not reflect. I called again and they said again that it may reflect in the next bill. Now its December, I’ve had intermittent internet for the past two weeks. When I say intermittent, I mean 4 days off, one afternoon on. I called to report it, every single day to no avail. They keep saying that they’ll send someone or that they’ll call back, but they never do. I asked if they would give me a rebate and they said that the bill would have to come out first before I could report that they charged me for days that I didn’t have internet. If you have the option not to get PLDT, just don’t do it. Its not worth the hassle. PLDT DSL is a fraud. They charge you for services that they do not provide.

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2. Micko says:

   Sat, January 16 at 9:55 pm

   I think everything bad has been said here.. funny thing is, for all the calls and visits to the nearest pldt center in our areas does not work. the problem just keeps on coming back. pldt also has an unfair policy which pisses me off for the fact that as customers, we have the right to turn back on the said contract if there is an unfair service to us. Pldt lets me pay 5000 termination fee inside the said contract. Thats is so UNFAIR!!!! my conection is always intermittent… always down and shit !!!… I hope one day all staff and members of PLDT especialy their boss shall fall to the very ground for what they have done…

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3. PSF Player says:

   Sat, January 23 at 2:08 pm

   Hi All, Tama kaung lahat puta ung PLDT ako meron ako 5minits internet tapos mawawala 1hour hahaha bihira mo??? 5minits playing tapos hihintayin mo 1hour??? tumatawag na ung parents ko follow up daw ehh kung follow up ko sila nang mura??? gago pala sila ehh hahayzz para nga minsan mas mabilis pa ung GLOBEEEE T_T

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4. astrayasagiri says:

   Sun, January 24 at 4:30 am

   ang PLDT AY ISANG MALAKING KURAKOT(PERIOD)

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5. What's My IP? says:

   Thu, February 25 at 12:46 pm

   Pwede niyo po gamitin ang http://www.whatsmyip.cc/ para ma-check IP address niyo ng PLDT DSL.

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6. nascar32 says:

   Sun, February 28 at 4:52 pm

   hindi ako mkapasok sa khit anong onlines games,bakit ganyan ang pldt,,bulok..ayusin nyo naman

   Reply
7. totong says:

   Mon, March 22 at 12:49 am

   nagloloko na connection ng pldt dsl ko. pagpasok ng month ng march intermittent na connection minsan, may ping reply naman pro ndi makapagbukas ng site, hangang mawala na connection, then after several minutes heto na naman humahataw na naman sa speed then bibitaw na naman potaaaaaaaaaa luge negosyoooooooooooo… tatawag ka sa customer sevice ang sasabihin “irekta ang modem sa isang pc”, paulit ulit na ganun ang iinstruct sayo. ang nakakabwiset pa aakalain mu na maganda na ang connection mu sa hating gabi ee di tatawagin mu na mga on;ine players mu, then after an hour bigla na naman bibitaw ampf, nakakahiya tuloy sa mga players tangina iboost nyo pa ng todo mga server nyo mga wlanghiya nagbabayad kami ng maayos tapos babalasubasin nyo serbisyo nyo! “MAHIYA KA NAMAN PLDT” ang ibig sabihin ba ng PLDT ee “Puro Lag D TO”? patay tyo dyan….

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8. rusher says:

   Mon, March 22 at 12:51 am

   nagloloko na connection ng pldt dsl ko. pagpasok ng month ng march intermittent na connection minsan, may ping reply naman pro ndi makapagbukas ng site, hangang mawala na connection, then after several minutes heto na naman humahataw na naman sa speed then bibitaw na naman potaaaaaaaaaa luge negosyoooooooooooo… tatawag ka sa customer sevice ang sasabihin “irekta ang modem sa isang pc”, paulit ulit na ganun ang iinstruct sayo. ang nakakabwiset pa aakalain mu na maganda na ang connection mu sa hating gabi ee di tatawagin mu na mga on;ine players mu, then after an hour bigla na naman bibitaw ampf, nakakahiya tuloy sa mga players tangina iboost nyo pa ng todo mga server nyo mga wlanghiya nagbabayad kami ng maayos tapos babalasubasin nyo serbisyo nyo! “MAHIYA KA NAMAN PLDT” ang ibig sabihin ba ng PLDT ee “Puro Lag D TO”? patay tyo dyan….hayyz

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9. netbooksearcher says:

   Mon, March 22 at 10:48 pm

   I have the same problem – intermittent signal. Nakakainis talaga.

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10. anotherdisappointedmydslsubscriber says:

    Wed, March 24 at 10:37 pm

    grabe lang talaga. hindi naman kasi magrereklamo yung mga tao kung hindi naman kasi nakaka ewan yung service ng pldt. tamang serbisyo lang naman ang hinihingi. minsan 2 weeks ka mawawalan ng dsl. tas sasabhin maayos, maayos nga mga 3 araw tapos nun ayun na naman balik sa dati pa dc dc. hay

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11. Jun06raien says:

    Thu, April 1 at 3:15 am

    let me share my xperience with Puro na Lang Down Time service. Nag apply ako ng DSL sa kanila last 3 weeks ago. Ang sabi nila medyo matatagalan kasi hindi daw nila kabiado yung lugar. So pinalagpas namin yun. after a week nag txt samin yung agent, sabi na pwede na daw kami magbayad para makabit na yung Phone. After namin magbayad, sabi ng Customer service agent, mag wait daw ng 5days bago makabit ang linya at ang phone, at ma ACTIVATE kagad. Take note: MA-AACTIVATE daw kagad pagkakabit. so after 5 days, may dumating samin na lineman at kinabit yung phone. ang sabi nya, “mayamaya lang ma’am may dialtone na yan” so hinintay namin yun. natapos ang buong araw na wala man lang kaming naririnig na dial tone sa phone namin. So tumawag kami sa 171, ang sabi nila ongoing daw yung pagkabit ng phone namin. ang sabi ko nga, “panong ongoing eh nakabit na nga yung phone yung dialtone nalang ang hinhintay???” so pumunta kami sa pinakamalapit na service center, hoping na matulungan kami. Ang maboladas na CSR, nagsend na aw cya ng email at nag commit siya samin na by the nxt day, take note: BY THE NEXT DAY, MAY DIALTONE NA KAYO” ang galing diba??? so naghintay ulit kami, pero 2pm na kanina, wala parin!!! pumunta ako sa servie center nila at kinausap yung supervisor nilang wala ding kwenta at puro lang satsat!!! porke, Customercare lang daw sila at pagdating sa technical matters, yung tech team na nila ang bahala!!! BAKIT??? hindi ba nila pwedeng kausapin yung tech team nila na maging accurate naman at realtime sa oras na binibigay nila??? MGA TAGA PLDT, MGA MAM, SER, KUNG PURO PASENSYA NALANG ANG PAIIRALIN NATIN SA BUONG PILIPINAS LAGI, ABA, EH DI SANA DINA LANG TAYO GUMAWA NG BATAS!!! LALO NA’T MAKUKUHA DIN LANG PALA SA PASENSYAHAN!!! PASENSYA KAYO NG PASENYA PERO SINASAGAD NYO ANG PASENSYA NG MGA SUBSCRIBER NYO!!! naaatim nyong kumain ng 3 beses sa isang araw at matulog sa gabi gamit ang pera ng mga taong niloloko nyo at pinaglalaruan nyo sa mga palad nyo!!! hoy!!! mahiya naman kayo, kundi pa kayo mga balat hunyango!!! ang ending, sa LUnes pa kami makakabitan, kahit nag COMMIT sakin ang Supervisor ng MALABON na DAPAT ngayong araw nato eh magkaka dialtone na kami. SIR, COMMONSENSE LANG HO, KUNG MAY SIRA ANG LINYA NYO, DAPAT KAYO ANG TUMATAWAG SAMIN PARA DI KAMI ASA NG ASA KUng KELAN KAMI MAGKAKAROON NG MAAYOS NA SERBISYO, KASO KASI, MGA SANDAMAKMAK NA MGA HINAYUPAK KAYO AT TAMAD. MAGLAKADLAKAD NAMAN KAYO AT WAG LAGI SA SILYA, baka pati silya nyo sipain kayo!!! SABI KO NGA, MAGKAROON KAYO NG DIGNIDAD!!! MGA WALA KAYONG ISANG SALITA!!! makagat nyo sana yang mga dila nyo, at bangungutin kayo habang natutulog!!! Mga taga NTC dyan, PAKI KALAMPAG NAMAN TONG MGA TAGA PLDT, LALO NA DITO SA MALABON!!! GARAPAL PA SA MANTIKA MATULOG. DAPAT DITO DI PINAIINITAN, DAPAT SA MGA TO, NILULUBOG SA NAGBBAGANG BULKAN NANG MAGISING!!!

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12. sergs says:

    Thu, April 29 at 5:38 pm

    ANG SOBRANG HINA NG PLDT NA YAN .. WALANG KWENTa.. AT LAOS AT MAHAL PA EVEN SLOW SPEED NYA IT SUCKS ME .. LAHAT NG PLDT NA YAN AY LAOS SA LAHAT NG LAOS KAGAYA SA COSTUMER SERVICE SANA POH MA SULOSYONAN NA YAN ANG PINAKALAOS NA TECHNOLOHIYA AT SAKA DAPAT NIYO MA UPGRADE I2 SA LALONG MADALING NA PANAHON .. NAKAKABWISIT KAYO

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13. andy says:

    Wed, May 5 at 4:20 pm

    the most expensive ISP in the world yet their services sucks and cheapest of them all… mga hinayupak ang tatamad nyo..

    Reply
14. John says:

    Sat, May 15 at 11:02 pm

    Nakakainis na PLDT DSL, sobrang mahina internet speed, tsaka pagmawawalan kami nang internet, pagtawag sa customer service, walang sumasagot!!
    tang ina dapat mamatay na president nang PLDT, kakainis na eh, SOBRA
    post nyo tong mga comment sa mga advertisement nila

    SANA MAY SENADOR NA AAYOS DITO, BAGO LANG TAYO NAG ELECT NANG MGA POLITICIANS DBA.

    Reply
15. PauL The gameAdik says:

    Wed, May 19 at 5:49 pm

    mabilis nman ung internet ko .. Ang problema ko nman sa pldt mydsl n2 mabagal sa mga games .. kakainis! anu ba dapat q gawin? mron bq kelangan ayusin sa settings n2??
    taEh! kya nga aq lumipat sa pldt kc sabi daw nila mabilis to’h sa games e’h .. bat ganun! -_-

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16. Tony says:

    Thu, August 12 at 2:01 pm

    Get used to it if you want internet in the Philippines there isnt one company that provides what they advertise or knows what customer service is all about, believe me Ive tried Smart ( sucks big time) Globe ( total idiots/liars/cheats) and PLDt (( yet another rip off … perhaps we should all band together , adopt some decent technology, raise the right finance and show Filipinos what a real internet service is all about

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17. astrayasagiri says:

    Fri, August 13 at 9:56 pm

    PLDT really sucks!

    I posted that my ping started from 90 before and then reached 200+ before . Now it is 450, while bayantel only has less than 200! Their service is really getting on my nerves! I sent them screenshots already, and they will just say “it’s working ” if you have internet connection. SUCKS BIGTIME they don’t really know what the word WORKING MEANS!

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18. Bad3p naman says:

    Sun, August 29 at 1:01 pm

    Prehas lng nman ata ng PLDT ang Bayantel, Pota ako BayanDSL user, tang ina mbilis nga kaso nag Didisconnect nman lagi.. hayop n yan! lagi dc! reconnnect lagi ng reconnect gnagawa ko s BayanDSL.. d n mkpag GG ng maaus…

    Reply
19. bulok says:

    Wed, September 8 at 4:34 pm

    lahat nang internet provider s pinas i think bulok hope there will be a foreign internet provider that could compete with our providers. i used pldt before, 3 months wala kming net and bayad lng kami nang bayad since automatic naka lagay s landline bill din ung bill for the internet, its a plan for 2999 thats the first internet plans nila offered to customers before n 512mb 6-8 years ago i guess kc right now were using smartbro wifi, pero as of now intermittent ang connection ko s smartbro since sabi nang technician nila may naka harang daw na puno going to our antenna. pinapa putol k ang puno nagpa alam p ako s president nang subdivision namin hopefully maging ok ung connection k after this. dahil kung hindi most likely s smart n tlga ang prob. goodluck nlng s atin n gumagamit nang mga bulok connections hehe.

    Reply
20. Flipo says:

    Thu, September 16 at 11:43 pm

    FUCK! pareparehas pla akala ko kami lang… PutW@!E!$@! shet na pldt yan.. useless ang upgrade ng plan putanginang ganon parin ang serbisyo! BASTUSAN bwiset.. Dc ng Dc xa server… it SUCKS!

    Reply
21. TJWara says:

    Thu, September 23 at 4:52 pm

    Ang masama pa nito, kahit local sites napuputol. I play local MMORPGs (eg. FlyFF). Nakahost yung mga games na ‘to sa Vitro servers ng PLDT, and yet my connection still drops out intermittently. Ok sana kung nagbabasa lang ng blogs and such, pero MMORPGs are time-critical online services. Mag-lag ka lang ng onti, dead ka na. Grabe talaga.

    AFAIK, PLDT charges other ISPs to be able to access content hosted on their servers. Pero sarili nilang customers, hindi ma-guarantee na stable yung connections sa sariling server. Hassle talaga.

    Reply
22. pldtmydslsuck says:

    Fri, October 8 at 8:06 pm

    http://pldtmydslsuck.blogspot.com

    HAAAAY!!!

    Reply
23. Emil says:

    Thu, October 14 at 1:21 pm

    DON’T EVEN THINK ABOUT GETTING PLDT MAN! IT SUCKS BIG TIME! PURO RTO(request time out) UNG PING! AND ITS REALLY PISSING ME OFF.. WHEN IM WATCHING IN YOUTUBE OR PLAYING ONLINE.. IT ALWAYS LAG AT ONE POINT AND THEN GOES BACK TO ITS ORIGINAL SPEED.. BUT MAN ITS REALLT ANNOYING BECAUSE YOU WONT BE ABLE TO ACCESS THE INTERNET FOR LIKE 10 MINS..AND THEN FUCK IT GOES BAKC BUT YOU ALREADY GOT DISCONNECTED.. F*CK YOU PLDT!

    Reply
24. obi one says:

    Sat, November 6 at 9:19 am

    WERE STAYING ON JUST BECAUSE OF THE LAND LINE BUT IT SEEMED THAT THE PLDT NOW A DAY IS MANNED BY IDIOTS WHO ONLY WANT MONEY…. PARANG SI MR CRABS NG SPONGEBOB….. THE DSL PLAN 999 WHICH PROMISED A 356 K SPEED IS JUST AT 150 K WE CANNOT EVEN WATCH YOUTUBE DECENTLY……

    PLDT IS CHANGING FOR THE WORST…. THEY SUCK

    Reply
25. PakingshetnagalitsaPLDT! says:

    Sat, January 1 at 5:13 pm

    tanginang internet yan! ni GG nga sa dota ang hirap kumunect! ni sf nga nagkakandauga-ga! kakagago talaga! loko internet kahit sa browser! tanginang PLDT yan kailangan isahan ntin yang putanginang kompanyang yan!

    Reply