Does PLDT myDSL really suck?

hay naku… im using a CORE 2 duo 2.4GHz with a whooping 2GB of ram and 500GB of hard disk.. im an I.T. and Comscie student.. kaya sigurado ako na wlang poblema ang PC ko at napakabilis nitoo way back my previous Broadband from SmartBro . nireregret ko ang pag switch ko sa PLDT My DSL bundled plan 990.. LUGING LUGI kami..

HOY PLDT OFFICER NA NADITO SA FORUM.. TANG INA MO.. ANUNG IDEDEMANDA MO KAMi??? DAPAT NGA KAYO ANG IDEMANDA DAHIL NANGUNGUHA KAYO NG PERA NG WLANG SERBISYO AT MAY LOCK IN PERIOD PA!!!

NAPIPILITAN KAMING MAGBAYAD OR WOULD I SAY MAG BIGAY NG PERA SA INYO dahil naka KONTRATA KAMI SA INYO KAHIT WALANG SERBISYO FROM YOUR COMPANY!!!
TANG INA MO!!!
BAKA NGA PATI IKAW HINDI GUMAGAMIT NG PLDT EH!

ei guys kung mabagal ung pldt sa DSL nyo… magpalit kayo ng motherboard o subukan nyo sa ibang PC…

parang ung akin sobrang bagal ayaw talaga magbukas ng kahit anung website.. pero nung dumating pinsan ko na may dalang computer tapos dun pinasok ung dsl aun sobrang bilis 856kbps!!!

so hindi pldt mydsl ung may problema kundi ung motherboard… kahit ireformat mo pa hard disk mo hindi un ung problema kundi motherboard…

Swear!!!

Pag nawalan kayo ng connection ganto ang gawin nyo. Pumunta kayo sa pinamalapit na PLDT business center at sigawan ang sinumang maabutan nyo. I-reklamo ang napakabagal na service nila at sabihing nagbabayad kayo tapos wala naman silang ginagawa. Sa araw din na yun ay magkakaroon kayo ng connection. It works for me. Hehe.

This goes to show that some some ISP namely PLDT doesn’t provide honest service to their clients, here in Davao City most of my friends are subscribing or had subscribed to BayanDSL, obviously because PLDT myDSL sucks, they say that you only got to pay 999 but it turns out that there are a lot of hidden payments essentially ballooning your bill up to 1k+, so to sum it all up, they really do SUCK! Good thing I’m subscribe to BayanDSL…

Mabagal talaga sa action ang pldt. Kinabit yung dsl ko yesterday and nawalan ako ng dial tone. sabi ng technician normal lang daw yun and itatawag lang nya para bumalik yung dial tone and ma-activate na yung dsl, 30 minutes lang daw ok. Until now, wala pa ring dial tone and hindi pa din activated ang dsl ko. Tinawagan ko yung technician to report the matter, sabi nya yung office na daw ang may concern nun. Hanggang sa pagkabit lang daw sila. Then I called up 171, di pa daw activated yung dsl ko. Baka daw nakalimutan nung itinawag ng technician sa kanila yday. Eh kung makalimutan ko din kaya magbayad? Puro lame excuses na lang ang naririnig ko sa kanila. is there a way that this can be relayed to higher authorities? At least pag may pressure from above, kikilos na ang PLDT. We need Customer Empowerment people!

nag test ako ng speed test ko sa glove quest 182.44 kbps then nag test ako sa pldt play portal 362 kpbs wow bigat pati speed test nandaraya pa mahiya naman kayo !!!!! mga inutil plan 999 ang inaplayan ko dsl at hindi isdn mga corrupt na magnanakaw!!!!!

mr pldt officer hindi kami magsalita dito ng hindi totoo at di kami magsayang ng panahon sabihin ang mga comment namin.kaya kami nag comment para naman magbago ang serbisyo ng pilipinas at ng umasenso naman tayo.at yung mga serviceman nyo ay maging aktibo sa kanilang trabaho.dahil kung ikumpara sa ibang bansa wala sa kalahate ang serbisyo ng PLDT ikumpara na lang natin sa bansang hapones pagtawag mo sa service center dumarating sila ng araw ding yun at kung ano ang inaplayan mong mpbs or speed ng DSL makukuha mo iyon yan ang kaibahan sa atin tamad ang mga trabahador iniisip nila kahit di sila magtarbaho kumikita sila pero di nila alam na ang kumpanyang PLDT ang napapasama.ganbate kudasai minasan.Pero dito naman sa akin medyo nagbago na ang style nila pag may inireport ako nagagawan nila ng aksiyon medyo natatagalan nga lang pero dumarating naman .ito lang ang huli kong comment sa PLDT yung speed ng internet ko mabagal talaga plan 999 ang gamit ko pero di umabot ng 512 hangang 3hundred or something lang madalas 1hundred something lang .im PLDT subscriber for 1 and half year plan to change globe dsl pero wala pa silang available line dito sa lugar namin…pagbutihin na lang po natin ang serbisyo natin para di tayo mapulaan ..

PLDT sucks. They have been overcharging me. You know the Guild Wars promo last year? I availed it last March 27, 2006. It’s supposed to be charging me for 1 year only but until now they’re still billing me with that!

Another thing is I lost connection from July 23, 2007 to August 2, 2007 and it’s their fault because they already told us that the error was on their side (Loss of configuration or something like that). They told me that they will give me a rebate… but my billing came and they didn’t even deduct it!

I’ve been complaining to PLDT every year for 6 years already. I’m a PLDT myDSL Professional subscriber since 2001. That’s 3000 a month and they still have crap service.

PLDT sucks I wish I could bomb the corrupt people there.

oh and another thing… yeah i’m using the professional package… but my speed is just the same as their plan 999. sucks.

da best pa rin ang bayantel dsl! ok na ok ang customer service…. walang akong problema na na encounter dito. almost 2 years na service…. da best bayantel dsl….

Hi, I’m currently subscribed to SmartBro but getting it disconnected due to their horrible service, it hasn’t been working for 2 weeks already and they can’t figure out why- apparently tons of people in the Alabang area have problems with this too. Is PLDT MyDSL just as bad???

For the haters. Its just your location.

I have subscribed with the 999 DSL plan. Im download 80-90Kilo BYTES per second. Im from mandaluyong. Ranting does help unless you post your location. 3 months so far no problems. Slowest connection I had was around 60KiloBytes per second, that was during a sunday around 2 pm.

balak ko pa naman magpakabit ng pldt MyDsL next week d2 sa northrn part ng laguna. OK na kya srvice nla d2 ? Asa ba? kc last post d2 was march pa. asa talga..hehe. if not pldt mydsl, what’ll be the best intrnet provider for my hard-earned money? — pldtmydsl, skydsl, smartbro, globebrdband?

PUT@ngIN@! Ang bulok ng service nyo! Pati mga call center agents nyo, walang kwenta! Sayang lang ang ibinabayad ng mga subscribers nyo sa inyo! Gawin ninyo ang mga puking inang trabaho nyo! Binabayaran namin kayo! Punyeta!dh

I hate PLDT. I was one of the early subscibers when DSL was rolled out in the Philippines and since then, I was bothered by high prices, slow speeds and constant down times.
But since early this year, they have been really pissing me off. I would get inconsistent speeds, that range from very fast to worse than dial-up speeds (like now, downloading Itunes at 4.81kb/sec). Get this: when I try out the speed test at the PLDT web site, I am supposed to be getting 3.3-3.5Mbps. So much for deceptive marketing: run a fat fiber into the building and then having a flimsy backbone to the rest of the world. Great job PLDT!
My streams are unstable and after a few minutes of streaming, the line would drop. Then the modem does a DC on a regular basis.
I have a feeling that they are also trying to give VOIP users a difficult time by plugging up ports on a certain range at almost predictive times. This causes the lines to be interrupted one way or drop altogether making calls frustrating. And it is not the VOIP as I have 5 of these units scattered all over the world and it is only in Manila that two of these units do not work well.
Tech suppost is useless and they know nothing. On top of that, they make you wait for tech to call you up. As if that was bad enough, they are late in doing so and often you sit there twirling your thumbs for an hour before they call back.
When they do send someone over, they cannot figure out my constant disconnects and just do everything on a trial basis. They switch things around and exchange this and that and hope that it works out. To their credit, the guy who came over to service the line was very polite. However, there is still no resolution to the problem.
Then one day our phone line was down and you could not call in. I infoed tech support and after some diagnosis declared that their lines are clean and that the problem must be with us. Yeah right. I live in a highrise and luckily through some convincing, I was able to enter the communications room with the building’s master key that is actually off-limits to everyone but PLDT. Well, it was a mess consisting of strands of cables, masking tape, open joints (talk about security), not updated directories, jumpers… just a rat’s nest really. We found out that there was a short on their side and we just fixed it up for them as PLDT was so adamant that all was ok with them. What a load of horse shit.
They pride themselves that they have a fat fiber pipe that provides the high rise with a stable connection. True enough, there was one, but when I asked PLDT to move me to another port on the switch that is not defective, he admitted that there were not enough left to do so. Great.
To cut things short: STAY AWAY FROM PLDT. Their marketing is great, but they do not walk the talk. All their touted speeds are limited only to their internal network and does not go beyond the country. If this were another country, they would already have been sued. In Canada, I have a 10Mbps link and not only do I connect to the provider at 1.2-1.3MB/sec, but a download from anyother site is 80-90% of the time in the 600-900kB/second range no matter where it is. So dont let PLDT tell you that it is not possible.
Thanks for wasting my time and money, PLDT.

ako ayos namn connection ko pero ang problema ko ay yung kaninlang so called “bilis kabit” hanep yan! “bilis kabit” daw pala, bago ako makabitan 5 months! daming palusot hndi daw fissible yung line, wala daw port, waland modem, walang cat-1 cable kulang nalang sabihin nila na walang kwenta pero hinintay ko ng 5 months kada MWF natawag ako sa kanila kinukulit ko bago sabi nila may schedule na daw bago 1 week hanggang maging 5 months pero dumating naman ok naman ung connection ngaun naka 1.2mbps ung P1,995 connection ko nag increase mula sa 785kbps nila….

sana bilissan niyo ung pag shift ng supplies niyo!

For 2 WEEKS in june I have no internet connection with pldt dsl and again 1 WEEK in July. We call 172 as much as 3 times daily to no avail we get the same answers that it is forwarded to repairman et….not to mention the long wait before you get in touch with their customer support. I planned to switch to bayantel or skycable only to find out the 1 year tie up with pldt that I signed (fine fine print) since maliit na ang fine print malabo pa iyon fax. . Bottom line PLDT PLAN 999 IS NOTHING BUT A RIP-OFF AND FULL OF S__T ! ! ! Almost forgot to mention even to this day almost 2 months now I still have no refund, the usual excuse of pldt is its still not being approved.
BULL SH_T !!! Ironically if you forgot to pay your bills they are all over you in less than a weeks time. My sister also have a plan 999 and have the same horrifying experience. Am just waiting for my tie up to finish…..After that PLDT JUST LOST ONE CUSTOMER NOT TO MENTION TO SPREAD THEIR DOINGS.

LA KWENTA PLDT!!! more than one week na ko tumatawag customer service dahil la dial tone phone namin, lagi sinasabi pupuntahan, bwisit.. mamumuti lang mata mo la naman nagpupunta para ayusin. lagi sinasabi sa customer service “maam, forward namin sa repairman”.. leche, baguhin nyo linya nyo!!! BWISIT KAYO! lahat ng naka PLDT na kakilala ko sasabihan ko na lumipat na. la kwenta PLDT!!! BWISIT!!

I almost forgot..ano naman kaya bukod sa maghapong pagkakamot ng betlog ang ginagawa ng NTC dito? I pay my tax regularly kahit mahirap ang buhay pero this agency na dapat nagiingat sa consumers na tulad natin eh natutulog sa pansitan……baka may LAGAY!

tang ina naman di pa ba maayos yang pldt dsl nyo anak ng pating ilang beses a kong na disconect sa server ilang beses ns rin nabawasan ang points ko kung may iba lang makakabitan ng nglinya rito di na ko mag titiis sa pldt na ito maski makarating sa maneger nyo mga hinayupak kayo husayan nyo serbisyo nyo pati sa service center nyo wlang tao nagbulakbol yata mga tao nyo abay subukan nyong tawagan para malaman nyo ang cnasabi ko peste.

anak ng pating naman ilang beses na akong na disconect d2 sa internet server ng pldt, online pa naman ang game ko kada out ko sa game intensionally backing ako ng point bakitba ganito yang adsl nyo di na ba magawan ng paraan yan??????? tatawag naman ako sa pldt service sa telepono wala naman sumasagot puro machine baguhin nyo naman ang style natin para umasenso tayong mga pinoy!!!!!!

Agree ako sa inyo, la na to katapusan. Yung MyDSL namin 512kbps pro wala nman kwenta. On and off yung connection! 2 months na ata to. I’m switching to BayanDSL. PLDT is all air.

ano ba talaga ang pinakamabilis. Globelines ba o SMART wi-FI
o SMART Bro?????

hay nabubwiset na ko sa pldt dsl. especially the 999 pldst dsl plan! intermittent ang connection… mabilis nga wala namang consistency!!! ASAR!!!!

Tama si Monsky..pldt really suck! one month na rin kaming walang connection.. hanggang ngayon wala pa rin….. nasa technician na daw ung report nakaforward antayin daw yung tawag hanggang ngayon wala pa rin tumatawag na techician.. BULOK tlga serbisyo nila… TangIna nyo mga PLDT!! nagbabayad kami…. ayusin nyo nman serbisyo nyo.

Well, sometimes pldt service can be pretty bad. One time i had no internet for about 5 days and 15 calls which all told me the same crap. But in terms of speed i would say pldt is the best and although it sucks…theres really not much else to choose from. Someone can make a buttload by providing fast internet with good service.