There’s been numerous discussions by subscribers of Smart Bro to flood the NTC with email complaints about the service, or lack thereof, from Smart WiFi. Details of the plan are posted in my Smart WiFi entry here.
The plan is simple. Every DSL subscriber will email NTC (ntc@ntc.gov.ph) on December 24, 2005 and file complaints against Smart together with stats/records of downtimes and intermittent connections.
They’ve been spreading the word in my blog and other blogs where SmartBro is being discussed as well as forums and other bulletin boards.
This is by far the most sensible and most professional move by Smart subscribers. My blog has received over 1,300 comments and close to 40,000 page views just because of Smart Bro yet most of the comments were rants and cussing (where tons of them were already deleted). I hope that my blog has in a way help spread the word and enable subscribers (including would-be subscribers) to communicate and unite on this issue.
Fabian says:
December 23rd, 2005 at 2:12 am
My dear Co-Bloggers,
So musta na Kayo lahat?, “long time no write” nako dito eh, ehe since awa ng Dios eh naayos ng NTC ang problema ko sa SMART Microwave internet na yan!
Guys, I hope you will really heed my advice na sulatan ang NTC (ntc@ntc.gov.ph) at sabihin ang lahat ng details nyo, be as honest and detailed as possible ha kasi isesend nila ung letter nyo mismo sa SMART eh at titignan kung totoo.
pagkatapos nun magsulat kayo ng letter of termination & request to waive the lock-in fees. idetalye nio po lahat ng paghihirap niyo at iadress nio sa manager ng smart wireless center. kakausapin kayo nun at pagdasal niong pagbigyan kayo tulad ko po ehe
Good luck at God bless sa inyo na magpapadala palang ng letter sa NTC.
Sya nga po pala, bukod sa hindi nako pinagbayad ng termination fee eh natanggap ko narin ung full refund ko na P1,988 from the SMARt wireless center. Basta ba isuli nyo ng kumpleto ung antenna or equipments nyo eh. Mismong manager pa ng SMART ang nag-assist sa problem ko at prinioritize dahil nga sinulatan ko NTC at sinabon sila.
Awa ng Dios eh masaya na ang aking Bagong taon, at naibalik pa ung pera ko. hayy. sana lang eh makahanap naman ako ng stable pero mura na broadband ayaw ko na ng PLDT o SMART me phobia nako jan. Sayang di available Globelines dito sa Soldiers Hills, Alabang eh. baka Cable Internet nalang. ok kaya un?
Dibale mag-research muna ako para hindi na ako maperwisyo at maloko ng tulad ng SMART Microwave nayan ehe.
God bless us all, balitaan nyo ko sa pag-email nyo sa NTC ha. tyak akong headlines yan ehe.
Happy New Year to all
as always,
I’m your friend —- Fabian Santos (soldiers hills, alabang. muntinlupa)
======
BE SAVED. READ & OBEY ACTS 2:38 IN THE BIBLE…
[...] Smart Wifi subscribers unite to email-flood NTC [...]
lahat tayo’y biktima lang..
sana mag wrk to sa nu..
The Canopy IP Address
1. Open your web browser and enter your Canopy IP address on the address bar.
You will be brought to the Canopy Homepage.
2. On the left side of the Canopy page, you should see a navigation box. Click Configuration.
3. Click on the Quality of Service (QoS) Tab. You should see your
Bandwidth Settings. Take a look at your Sustained Uplink Data Rate
and Sustained Downlink Data Rate. By default they should be both at 256. See?
Those are your default download and upload limits. Kinda sucks right?
4. Change nu both of the Uplink and Downlink values to 500.
pero you can set the values to any number you like as long as their total would be 1000
(eg: you can have your downlink: 600 and uplink: 400, or you can have downlink: 700 and uplink: 300).
However, The recommended value for both uplink and downlink rates is both at 500.
Click the Save Changes button.
5. The screen should say Reboot Required. So press the Reboot button.
By this time, your Local Area Connection icon on your tray area (botton-right side of your desktop)
should have an X mark on it. Just wait for a while until that X mark disappears. yun na un!
6. You’re back at the Local Area Connection Properties window. Again Press Ok.
Wait for a moment for the changes to take effect.
7. Open your web browser and try to test your speed at speedtest.net or testmy.net to
confirm your new download and upload speeds.
also try this one…
start>run>gpedit.msc(enter) in the window under the computer configuration..look 4 Admin tepmplates>network look 4 QoS tapos sa reserve enable mo un tapos set it to 0%(default 20%)
…sana mag karoon ng pag babago..
under observation pa dn kc to..tangna na tlga ung smart na un..pro konting tiis lng cguro lhat na man may innovation eh..tagal ng lng..hhehehehe
wala nabang ganito?
sana meron rin para sa smartBro-ken subscribers
ganito lang yan eh…
kung ayaw kumilos at gumawa ng paraan ang smart dalhin natin sa IMBESTIGADOR.
tara mga ka smartbro-ken subscribers lets unite to email-flood imbestigador and NTC.
NTC mail: ntc@ntc.gov.ph
Imbestigador mail: imbestigador@gmanetwork.com
dito mapapatunayan ng imbestigador yung sinasabi nila “wala silang kikikilingan at walang prenoprotiktahan”
Imbestigador?!?!? Wala namang kwenta yun.
Sa BITAG nalang siguradong may mangyayari pa.
dati akong subscriber ng globe, pro sa tkbo ng technology ngaun.. internet sa cp, wlang cnabi ang globe sa smart.
p0tang ina after 1 week bumagal ng sobra..TANG INA!
hey what happen to the smart right
we had load but we can’t able to send..
we have troubles
instead sending a message coz of an emergency
it is failed coz it says
check opearator pagsure mo ingon ani mo pirme wani ang smart.. la moi pasabi
taeeeeee 10kb/s and connection ko hayup!
help me to find mr.robert valdez as this number 09109134322..and mrs.joy aguirre(09097155898),bcoz mr.valdez pretending as head of the casino and joy assuming as the general manager of lbc branch..nung gabi po kasi may 11,2008 may natanggap akong confirmation na”CONGRATULATIONS UR SIM# WON 900,000 FROM CASINO FILIPINO DURING OUR 23RD ANNIVERSARY ELECTRONIC RAFFLE DRAW FOR MORE INFORMATION CALL ME NOW I’M ATTY.ROBERT VALDEZ/DTI-NCR PERMIT NUMBER 4515 SERIES /2008″
ITO po yong tinext nya..so tinawagan ko sya kong totoo ito..sabi nya”oo”panalo ka nang 900,000.00.mula sa casino company so malaki po ang aking gulat ukol dito.ang requirements lang po daw para makuha ang prize ay magsubmit ng 4smartcallcard at 4talkntextcallcard w/c worth 300 each..so ginawa ko yon.hwag lang po daw akong magduda dahil kung ilegal man ang kanilang ginawa is haharapin nila kung sakali mang irereport ko sila..hindi daw sila matatakot even sa NTC company..so ginawa ko kung anuman yong ibinigay na requirements nila.ipinadala ko ang lahat na mga pincode na nakatatak sa lahat ng nga card na ibinili ko..gumastos ako sa higit kumulang 2400 of buying that callcards..after na naibigay ko sa kay mr.valdez ito sabi nya “oo ibinigay ko na,..just claim it to the general manager of lbc company which is mrs.joy aguirre” so nang bi nigyan nila ako ng phone # ni joy tinawagan ko sya at sinabi nya”o sige bumili ka ng 8globecallcard at 10smartbuddycallcard” pero hindi pala ito totoo ng itinanong ko ang mga empleyado ng LBC sa trento ukol dito wala daw silang kilalang koy aguirre.so nang tinawagan ko sya galit na galit sya at nagsasalita ng mga blasphemyword sa inyo at sa amin…hindi pala sila totoo..mga pretender sila..
tulungan naman ninyo akong masagip sila..call me lang to this # 09293415639..ako po si mercurio barrios of 8505 trento agusan del sur..pls po bigyan nyo ng kasagutan ito…pls…
e buti nga sa inyo maganda ganda… tignan nyo nman digitel kung compare dyan xD
y is dat a community radio is geting sum advertisment..all we know dat a comunity based radio is intended only for paging,public servic only..is there is excemption..pls…n.t.c. investigate…ol smol radio station..specialy in cagayan valey..
Это хорошо что вы начали вести блог,ведь у вас это отлично получается и надеюсь будет еще лучше. Главное писать о том,в чем вы разбираетесь. Удачи.
ano ba yan..putol2x ang signal!always nalang,grabbeeeee!
Ну вы бы подрались еще, тоже мне спорщики
lado chuss randi ko ban haru….. machakni tero putti lai chaat chuu aaigha chick chsssFC:\WINDOWS\hinhem.scr
SmartBroKEN, what can I say? Told the NTC about it and nothing happens, prayed to GOD about it and still nothing happens. What is it with Smart Bro the they are impervious even to GOD. Oh God! Oh God! OMG! Please help us. In these times of troubles, let your blood improve the reception of thy service. My God!~ My God! Why has foresaken thee!
morning mr.g ako po kanina ang tumawag sa telepono na nagreklamo nalinoko ng load ako po si mrs magbanua thanx…………………………………
ginaya nya ang text ng step son ni mrs magbanua eto po ang mga messages ng nag loko ibaiba po ang number na tenext nya sa nanay at sa anak padala ka naman d2 dalawang load,300. dalawang 500.nasakin ang bayad tin2,padala kapa 5 smart at tsaka talk and text w8 q Tin2,dalawa pa load 500 per load dalawa pang load na smart 500 card may nabili d2 sakin na bayad D2 mo nlang padala lahat ako na bahala mag pasa sa mga bibili bali 5 card talk and text at smart buddy 500 bili mo lahat dalawang card ha eto number nila 09292463718,09078350728,09078350727,09099914206,09094917489 tig tatlo ha.500 bayad nya sakin ihulog ko nalang bukas ha
ala na d2 dati number ni joy di ko na save Uy ung winidraw mo na pera di mo binili ng card w8 ko d2 1000 lng ha pasa mo d2 ung pin number ulit ha bumili ka ng apat na 300 ung card ulit ha kasi may nabili d2 ng load doble ung bayad ha eto pa isa 500 din bayad na saakin na eto lang po ang lahat na na save namin text nya tawag nalng po kau sa tele phone number na eto 7707001
eto po ang number na nagloloko 09093068628 ty god bless
walang kwenta tarantado kau hindi marunong bobo wlang isip supot maraming tiktik jakulero pa rapist pa!!!!!!!!!! bolokk connection nyo lagi dc bolok walng kwenta yong naggawa ng ootog yong kanyang bayag at nanunuod ng bold olol @@@@@@@!!!!!!!!! at galisin lugain bulag amoy tiktik sayang lang pera namin kasi lagi disconnect oras na makuha kuna yong +7 kapa sa elite cabal nag disconnec pa
BOHOG KAU MGA SUPOT JAKURERO PA HANGGANG SA PAGTANDA 1 YEARS OLD TO 58 YEARS OLD PAKASAWA NG JAKURERO
olololololololololsupo
Hi ask ko kung active pa tong post na to??!
Im having problems with my smarbro canopy kasi. plan 999 ung plan ko, they told us from 312kbps they upgraded the service up to 1mbps. 1st 2months ng service ok nman we’re getting 300 max to 500plus kbps..
BUt after that we noticed na bumagal ung connection eto yung time frame= 11am-11pm we’re getting 40-60kbps 0_0 so san yung sinasabi nilang upgrade??
then 11pm-10am ok nman we’re getting 300plus max of 500plus kbps.. Kala ko ba up to 1mbps na??
i tried to call the technical support service people (technical nga ba?? o csr lang?) nung 1st time ko na encounter ung ganong isyu.. after 2 months ganon pa din til now .Evrytime i ping a website withn timeframe na 11am-11pm laging request timed out(SUPERINCONSISTENT).yung reason nila sakin my sira DAW ung base station nila (upgrade, technical problem s base station,whatever).But after two months tumawag ako dahil wlang pagbabago sa connection ko; base station pa din daw..when i heard it as in… WTF!!! 2months na nakalipas ganon pa din???
Im also playing online game at halos di makagalaw character ko sa sobrang lag, sa facebook naman para maload ko yung farmville halos tapos ko na makain lunch ko nagloload pa din.Di na nga ako nagyoyoutube kasi sobrang bagal magbuff ng videos.
The problem is maghihintay pa ba kami ng 11pm ng gabi para makuha ung connection na mejo ok but still its not enough kung totoong upgraded na sa 1mb kc 300-500plus kbps nakukuha namin. I know may catch Kasi “UP TO” 1mb pero diba dapat makuha ng mga consumer ang 60% ng speed na binabayaran nila??! Napakaunfair kasi e, pano ung mga tao na alam lang ay gumamit ng internet explorer at magbrowse??! basic troubleshooting ay di nila alam, aasa na lang ba sila sa mga Representative ng SMART na NAKASANAYAN NA GAMITIN ANG REASON NA BASE STATION??!!
Share ko lang po to, I have nothing against the company gusto ko lang marinig nyo ang nangyayari and to guide also the consumer kung sino man ang balak magpakabit ng internet,for those people na gumagamit ng smartbro at walang problema maswerte kayo.
Sana mabasa din to ng mga taga NTC or any media.
Thanks.
-Raf
from Rizal