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New round of DSL speed increase for PLDT myDSL

We were discussing about broadband connectivities over at Rico’s blog where he’s recommending ETPI’s 5Mbps package for Php35,000 a month. I haven’t tried Eastern Telecoms ever so I cannot attest to their connection uptime and reliability but have heard so many complaints about their residential offerings, dubbed evoDSL.

And while I suggested getting 2 separate DSL providers and using a D-Link Load-Balancing Router to hook them both up, I also discovered PLDT has published newer bandwidth caps for its residential plans.

Same price points but increased bandwidths:

Package Type * Speed * Monthly Service Fee (Pesos)

Xperience * up to 1.0 Mbps * Php999

Xcite * up to 2.0 Mbps * Php 1,995

Xcel * up to 5.0 Mbps * Php 3,000

The operative word being “up to”, read the fine print:

1. DSL type is Asymmetric DSL
2. Gradual rollout in selected areas starting January 1, 2006
3. myDSL-W (Canopy) only includes Plan 999 (384 kbps) and Plan 1995 (768 kbps)
4. Monthly Service Fees are eVAT exclusive (monthly fees with eVAT as follows: Xperience = 1019, Xcite – 2035, Xcel = 3060)
5. email format = “[email protected]
6. Lock-in period is 12 months (without promo)
7. Free installation except for myDSL-W (Canopy)

Gradual roll-out since January 2006? It’s 2007 already! And oh, I remember getting a call from a PLDT customer rep telling me that if I wanted to extend my contract for another yet, they’d waive my 13th month service fee.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

46 Responses

  1. Avatar for Sandy Sandy says:

    To K P R: Welcome to the one of the most corrupt countries in the world. The funny things is, I always thought Filipinos are smart. However, I come to realized that they’re only good in defrauding the system to suit their own interests. I renounced my Filipino citizenship for that matter. Corruption is everywhere…no wonder the country is still a Third World country.

  2. Avatar for Anonymous Anonymous says:

    @jovial:

    Sabihin mo sa kaibigan mo sa umpisa lang yan.
    Katagalan unti-unti pababagalin ng PLDT connection nya.
    Puro kasi mga sinungaling tao sa PLDT eh.

  3. Avatar for jovial nonchalance jovial nonchalance says:

    so what do you think of this relaunched product named QIK of PLDT? A friend of mine referred me to it and told me that her money’s worth it.

  4. Avatar for nelson nelson says:

    lgi nmang npuputol connection sa server when i’m playing special forces, bt kaya

  5. Avatar for K P R K P R says:

    I am British living in the Philippines, I have been here for ten years, I have been with PLDT and Planet cable, they both suck big time, in between all the brown outs and bad service here in the PH, it’s a wounder anyone gets anything done in the PH, I’m with Planet cable at the moment, and they over charge 2,500ph for a measly 2Mbps, in the UK we get 56MBPS for that gross over charging, the corruption in this country is so very very bad, it’s far worse than it ever was in Italy with the Mafia.

  6. Avatar for ok naman n sya lol ok naman n sya lol says:

    hmm,, mukang nag upgrade na un dsl ku. naka plan 999 aku nagulat aku bigla n lng sya bumilis.. umaabot na aku ng 1mbps sa download ki hehe

  7. Avatar for Mydsl Subsrbier Mydsl Subsrbier says:

    pldt should isuee an on going maintenance to check the connection and offer an outstanding quaility of service. and they should also post news about whats happening on PLDT MYDSL is there an upgrade a maintenance, a buged down servers. so that the subsribers including me will know whats happening…. i’ll vote if there will be an upgrade on PLDT mydsl servers and speed. we pay the right amount we should have the right services also. not the lousy ones.

  8. Avatar for PLDT sucks PLDT sucks says:

    PLDT is conning their subscribers.

    You won’t reach their advertise speed, you’ll get only half of it. They’re definitely put a speed cap way way lower what are advertising. With my plan I should be able to get 2mbps but after testing using pldt.speedtest.net for many times and different times on the day the max I can get is 1mbps, the result is very consistent around max 1mpbs everytime. if won’t even spike past 1mbps do it’s obvious that there’s a speed cap. PLDT should e held liable for false advertising.

    F*CK PDLT!!!!

  9. Avatar for LOCo LOCo says:

    GUyZ tanung lang mgnda b ang plan 999 ng DSL kxe im a smart bro User plang im planing 2 change 2 PLDT MY DSL..bec.. i only got 246bandwith in Smart Bro… pls reply kung maz mbilis ung PLDT MY DSL..

  10. Avatar for wirehead wirehead says:

    I am soo pissed with PLDT!!! They have the most suckiest DSL service ever! and they even have the nerve to go GLOBAL?! WTF!!!

    Since August 29 i have been calling 172 ( Customer Service ) to report that i am having an intermittent DSl connection. Would yu freakin beleive this! they only get to fix my DSL connection this day and its already Sept. 18!!! I am not a computer dummy. I worked with SBC Yahoo before and i was a Triage Tech. im CISCO certified, i basically know 75% about routers and modems BUT its really impossible for me to fix something that is not on my end. First few days of my report im calm! 5th day… i TRY to be calm 6th – 10th day i am still trying to be calm. But this day… Geezuz Christ i just cant take it! We are their customer for mre than 2 years now and this is the first time that my DSl got fucked up and they can’t even send a technician or a decent return call from any of them?! and for the record… i’ve called their customer service for 25 times! 25 times!!! *sigh* all i can say is PLDT is freakin fuckin sucks!!! My disgust towards PLDT MyDSL’s UNETHICAL AND HORRIBLY UNACCEPTABLE LEVEL OF COMPETENCE is never ending. Ika nga sa tagalog, sagad na sa buto. Too bad PLDT DSL is the most DECENT DSL connection in our country. *sob* how sad.

  11. Avatar for Edric Edric says:

    2008 na, wala pang upgrade. Di ko na masyadong iniisip para wala ng stress. At least wala na akong mga dc.

  12. Avatar for blitzio blitzio says:

    Without informing their customers, PLDT has once again decided to change their speed plans, and have admitted they couldn’t provide dedicated 5mbps in the first place. And so now, the highest plan has been lowered to 3mbps.

    I also called PLDT today and asked them what exactly was going on and the guy I spoke to pretty much said the same thing, the network just can’t handle dedicated 5mbps connections for some people, so they decided to drop the so called 5mbps plan.

    Worse ISP in the world.

    www.pldtdsl.net to check out the site for yourself and see the revised speed plans

  13. Avatar for weng weng says:

    yah, pldt is full of bull , you cant trust what they say in their ads and print , plan 999 up to 1 mbps ..

    they are actually controlling all of our connection speed with the use of a limiter which means pldt is deliberately scaming all of us . we can actually sue them for this .. and make a case in dti . if only we can make a consensus .

  14. Avatar for dice dice says:

    beatrice:

    I’m also on the plan for P2200 since 2002, I’ve had many problems through the past years but they seemed to work out somewhat. I don’t know what our plan is called now but I am getting at an average of around 3 mbps (~350+ KB/s) on downloads and around 10% of that on uploads.

    If you’re not using your DSL much, I think it would be better to downgrade and save a lot.

  15. Avatar for beatrice beatrice says:

    been a mydsl subscriber since 2002 and i am paying P2200/month and i dont know what plan it belongs.now i am planning to downgrade to plan xperience since i only use it at night and mostly max of 5 hours.but after reading the replies here i am having second thoughts.my only concern with my connection is that it is often disconnects and its so irritating esp in the middle of downloads.but the speed is fine.a friend even once said that the speed we are using is usually the speed used in an internet cafe.but i just feel that i am wasting money for paying P2200/month.

  16. Avatar for custom custom says:

    currently subscribed to pldt plan 1995 and im only receiving 1mbps but it should be 2mbps. why am i paying for the extra 1k PLDT? This is very unfair, others are paying for the same price as me but they avail the speed of 2mbps.

  17. Avatar for maytel.mynt maytel.mynt says:

    oops, pldt called 999 = 1mbs they just upgraded something underground.

  18. Avatar for maytel.mynt maytel.mynt says:

    id like to get a dsl which is better pldt or bayantel? im using speak n surf and its been two months already im still experiencing close to ZERO upload. down load if fine but connection in intermetent.

  19. Avatar for Taps Taps says:

    It’s me again. Ulitin ko lang, we downgraded from plan 3000 to plan 999.

    I’ve observed something. Kapag sa umaga mabilis yung dsl speed (fastest today was 1,300 kbps at 12:00 lunchtime). Kapag dating ng gabi, bumabagal siya. (Now, at 9:00 pm it’s only 612 kbps).

  20. Avatar for redlamborsche redlamborsche says:

    Magnanakaw talaga ang PLDT, we’ve been paying 2,500 for a 768kbps connection. Hindi talaga sila nagsabi sa amin na ini-upgrade na nila ang mga speeds sa subsciber. Sa technician pa kami naka confirm na lugi na kami. Tinawagan namin ang dsl hotline nila at ang sabi nila na “i-monitor” lang ang connection namin. Hanggang ngayon hindi pa namin nakuha ang 2mbps at aming refund(para sa php501 overpay monthly).
    GOOD JOB PLDT!!! imbes na i-upgrade, dinowngrade nila(from 768 to less than 70, eto na ang pinakamahal na dial-up connection sa buong mundo!!!

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