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My iTunes Account got hacked!

I felt a bit stupid discovering that my iTunes account was hacked for about a month already and only noticed it yesterday. Now, I’m just figuring out how it happened and will wait for Apple customer support if they can reverse the charges.

It all started with a nagging password prompt on my iPhone 3G. Can’t download any new apps because it says I got a wrong password. Since my DSL that month was sluggish, I thought it was just the connection. My last app download was Skype and Yahoo for the iPhone.

Then I remembered that email from iTunes about me requesting a new password (something I know I didn’t do int he first place). The account was tied to my Yahoo! email which I seldom check.

Yesterday, while checking the Meralco bill that was emailed to me, I also found these charges on my iTunes account:

itunes

That’s when I realized my account was hacked. I immediately requested a new iTunes password and also changed my Yahoo! account password. Reported all the paid apps to Apple as “Did not intend to buy this” and waiting for their response to reverse all the charges.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

33 Responses

  1. Avatar for overcoming overcoming says:

    It is perfect time to make some plans for the long run
    and it’s time to be happy. I have read this publish and if I may just I desire to suggest you some attention-grabbing issues or suggestions. Maybe you could write next articles regarding this article. I wish to learn even more issues approximately it!

  2. Avatar for lito lito says:

    oh! sorry for that. buti ganon lang kalaki ang nagamit sa account mo.

  3. Avatar for suzane suzane says:

    Hello!
    I collect utility bills from different countries.
    The first 3 persons who send me all the Philippines bills (phone, house and electricity) for one year (12 bills of each kind) will receive 20 dollars from me to your paypal account.
    Send me email first.
    Thank you very much in advance.

  4. Avatar for ra-3 ra-3 says:

    wow yuga, first overcharging sa iphone mo then na-hack naman itunes account mo. happens to the best of us, i guess. or is the problem inherent in apple itself? the more u look into that company and its policies, the more gusto mong batuhin ng buto ng santol. really leaves a bad taste in the mouth.

  5. Avatar for Kevin Kevin says:

    Geez… That is why Id rather buy Cd’s than iun iTunes… god… technology these days

  6. Avatar for matt chua matt chua says:

    Who’ got any ipod touch? I can help y’all out modify it….
    Any version… 1st gen. Or 2nd gen. I can jailbreak it…. So free apps for
    Everyone no need for itunes account…. Just reply to me…. My email address is
    matchu_12_****@****.***

  7. Avatar for Arnold Arnold says:

    I think the majority of hacked ym accounts are coming from people who got thier computers infected on a virus that specifically attacks yahoo messenger.

  8. Avatar for Reel Advice Reel Advice says:

    I have to agree with Hamilton Chua. It is probably the Yahoo! account that gave away your iTunes account. In the past few months, I have seen a significant number of my friends’ YM accounts being hacked sending me messages about slimming products and what-not! I never dared to go to these links knowing they are very suspicious links!

  9. Avatar for Nash Nash says:

    Oh my!

    scary, i hope this won’t happen to me.

    I hope you’ll get a positive feedback from the appStore admins.

  10. Avatar for Jehzeel Laurente Jehzeel Laurente says:

    I think may nag sabotage sa iphone mo. May nagnanakaw ng passwords and cookies thru bluetooth. Kahit naka off yung bluetooth ng phone pwede eto pasukin. Nakalimutan ko anong tawag doon. :D hehe…

    Dapat in public places naka off talaga ang phone, kundi yari sa bluetooth hackers.. kasi kahit e hide or disable ang bluetooth, na-a access parin wooooooot!

  11. Avatar for information information says:

    That is why i used a free account on iTunes so that i wouldn’t worry of getting hacked. Never connected my iTunes with my paypal or credit card.

    I wanted to buy some apps. Can i pay you for the download? We could both benefit from it i guess. Hati tayo.

    May maganda kasing app na gustong gusto ko.

  12. Avatar for Abe Olandres Abe Olandres says:

    Hamilton is right. I think it was my Yahoo! Email account that was hacked. Then they used it to retrieve a new password for my iTunes account.

    iTunes Customer Support has reversed the charges on my card including all taxes I could have incurred. I should see it in my statements in 2 to 3 days.

    That was really quick of them.

  13. Avatar for Nil A. Nil A. says:

    Ever thought that sites like Meebo or eBuddy, that offer multiple and simultaneous access to instant messengers like Yahoo, are password farms?
    I’m not saying that Meebo, eBuddy, and/or Trillian are password farms; but, there are a lot of free programs or software out there that allow you to login to Yahoo, AIM, MSN, GTalk, etc and requires you to give them your personal passwords to personal accounts.
    Gather all the passwords that they have in their databases and you get world domination. Just kidding!
    But think about, if someone gets to hack any of those databases (including those of password farms), they can run a software to collect funds from anybody.
    Hmmm… how about yung local na IM agents (mobile or desktop) na pino-provide ng local providers natin dito, mataas kaya security ng password info natin sa kanila.

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