Dear Sun Cellular
An old friend asked me to post this on my blog, hoping Sun Cellular would listen and read:
Opening a New Sun Cellular Account
To Whom It May Concern:
Last 18MAR06 I applied for a new Sun Cellular account. I have passed
the necessary requirements as stated in your website.
1. Completely filled-up application form.
2. Valid ID – SSS ID.
3. A. Proof of Billing
– Electricity Bill
– Water Bill
I live in a condominium where the electric and water bills do not bear
the names Meralco or MWSS.
B. Proof of Income – Form 2316 and last 2 payslips.
I vividly remember the lady attending my application informing me to expect 2-3 days processing time. Great!
After 1 week I receive a call requesting for additional statements. Recalling that the statements I provided (water and electricity bills) might not be acceptable, I decided to forward my last 2 credit card statements. I intentionally crossed out my credit card numbers.
Today (28 of March ’06) I receive a call informing me to submit another creditcard statement with my credit card numbers revealed. I will do no such thing and I demand a valid explanation. Anybody in their right mind will not disclose their credit card information to anyone who already has one’s personal information.
I believe I have submitted the necessary requirements. Either you approve my application or not, I don’t really care anymore. I’m no longer excited.
This will definitely fall on deaf ears. Prove me wrong by giving me a response. You know how to reach me.
9 years Globe subscriber
The last line reads “9 years Globe subscriber”. If you can’t accomodate this switcher, I don’t think you deserve to have loyal subscribers.