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How to purchase apps on Google Play using your Globe prepaid credits

Louie Diangson August 26, 2014 · 2 min read

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Globe Telecom rolled out a new feature called Direct Carrier Billing that allows its subscribers to directly purchase from the Google Play Store and charge it to the customer’s postpaid account or prepaid load. If you still haven’t tried it out using prepaid, here’s how to do it.

Go to Google Play Store and find the app you want to purchase. Tap on the price then tap on Enable Globe Telecom billing.

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It will then ask you to enter your billing info which includes your prepaid number, name and address (complete name and address not necessary). Once filled out just tap Save then Accept.

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After confirming your billing info Google Play will then ask for your Google password. Just type it in then tap on Confirm.

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Congratulations! You have successfully purchased an app from the Google Play Store using your prepaid credits. You can also do this for in-app purchases. Google Play will then send you a text message and an e-mail that will serve as proof of purchase.

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Important notes:

Google Play will give you a 2-hour free trial period to decide if you want to keep your purchase or be refunded.
Refund after the 2-hour free trial period will be processed within 7 days.
No refund for in-app purchases.

We also monitored how much the whole transaction will cost us by doing a balance check before and after the purchase. The Fragment app by Pixite LLC costs Php87.20 but deducted Php97.66 from our prepaid load. That’s Php10.46 on top of the app’s asking price.

How do I purchase an app on Google Play using Globe prepaid credits?

Go to Google Play Store, tap the app price, enable Globe Telecom billing, enter your prepaid number and billing info, then confirm with your Google password.

Is there a free trial period for purchases made with Globe Direct Carrier Billing?

Google Play gives a 2-hour free trial period to decide if you want to keep the purchase or get a refund.

Are there any extra charges when using Globe prepaid credits for Google Play purchases?

Yes, the Fragment app cost Php87.20 but deducted Php97.66, an extra Php10.46 on top of the app's price.

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Louie Diangson

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Contributing writer at YugaTech, covering the latest in technology news and reviews.

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140 Comments

Fiona · 7 years ago

my phone hase 2 sims, globe and smart. when i try to enable the globe telecom, it wasn’t there. what’s there was smart telecom. when i try to enable that one, it said that they couldn’t send an sms verification so i have to try again later. is there a problem in my settings maybe?

Salnel macheca · 8 years ago

Pasagot namn pp kasi nanghihingi ng postcode then nilagay ko ing areacode nmen dito sa taguig ang sinasabi ni globe mali.. Pero tama namn ung code ng binigay ko thnks in advance

archie manuel · 9 years ago

i loaded 280 pesos in a game and iwant to purchase a 249 pesos worth of gold ,but after i put my password it always says “payment unsuccessful”, tapos “this payment is declined”. Kainis kahit may sapat kang load. Seenzoned kapa sa GLOBE kapag you have concerns to them. Yung carriers ang problema. Nakain pa load ko dahil sa.sistema nila.

Coreen · 11 years ago

There’s 10.46 on top of your Google purchase because of 12% effin VAT.

SMART SUBSCRIBER · 11 years ago

YES GOOGLE FUNCTION IS WORKING…. BUT!…. WHEN YOU CLICK THE “PURCHASE” in GOOGLE PLAY THE SMART COMMUNICATIONS WILL DENY THAT YOU DON’T HAVE ENOUGH FUCKING LOAD IN PURCHASING APPS OR GEMS!!! SO ITS A COMPLETE FAKE!!! THEY JUST WANT YOU GUY’S LOAD LOAD LOAD SO THAT THEY CAN EARN BIG MONEY OUT OF YOU GAMERS BUT SERVICES ARE ALL FAILED!! EVEN THE SMART COMMUNICATIONS TECHNICAL SUPPORT CANNOT SOLVED THIS PROBLEM! OUR MEMBERS OF COC CLAN CALLED SEVERAL TIMES, AND YOU KNOW WHATS THE ANSWER “THE TECHNICAL SUPPORT ARE STILL HAVING A ONGOING SOLVING THIS ISSUE” AND BASED FROM OUR EXPERIENCE IT TAKES WEEKS!!!! AND UNTIL NOW ITS STILL HANGING!! I HOPE THAT THEY GET FIRED FROM NOT SOLVING THIS KIND OF ISSUE!

HEY SMARTCOM, BETTER GET A GROUP OF I.T. PROFESSIONALS TECHNICAL SUPPORT THAT REALLY DO THEIR JOB IN YOUR BUSINESS! OR MANY OF OUR PLAYERS IN COC CLANS, I MEAN MEMBERS OF CLANS AROUND OUR COUNTRY WILL DEFINITELY TRANSFER TO OTHER COMPANIES OF TELCOM THAT THEIR SERVICES REALLY WORKS!

http://pinoyscreencast.net/tutorials/purchase-app-games-movies-books-google-play-store-using-smart-load/#comment-3890

IF I WERE YOU DON’T LOAD OR PURCHASE APPS USING SMART!!! YOUR JUST GONA BE DISAPPOINTED!! NO SORRY! WE PLAYERS, CUSTOMERS, GAMERS AND SUBSCRIBERS WANTS ACTIONS & SOLUTIONS!!

gwen · 11 years ago

Keeps saying that my number is invalid and that ut cannot verify my account. After that, globe keeps messaging me a code. What to do?

carlo · 12 years ago

The additional fee was actually the 12% VAT.

chloe · 12 years ago

Mag smart nlang keo wla pang issues

Paul · 12 years ago

high risk try again in 30 mins. sayang load

Emerson · 12 years ago

I buy gems, but always send me error,declined high rish po ang nalabas,my load nmn ako.

Googly User · 12 years ago

I tried using this initially with my gmail account without the g+ account and the option to pay via Globe billing didn’t show. I switched to my other gmail account with a google+ account and the Globe billing option became available.

Is the Google+ account a requirement for this service?

Brit · 12 years ago

Ba’t hindi po lalabas ang “enable bill carrier payment” method sa akin? Sini-sync ko na yung TM number ko sa gmail ko at bagong version na ang google play store sa akin. Ba’t ganito parin?

Pogita · 12 years ago

Kapag naka postpaid ka then bibili ka for example ng gamit or gems or whatever sa isang laro, sa consumables ba mababawas or madadagdag sa bill mo ? just askin.. :D

Carl · 12 years ago

bakit po nageeror sakin sa verifying account?

Jake · 12 years ago

Ako din :( “we were unable to verify your account information…” HELP

Bryan · 12 years ago

Ako din ganyan “Cant verify your accnt please try again later”? . Bakit kaya may bibilin pa naman ako

Kieran · 12 years ago

Same problem. Hindi maverify ung account.

maya · 12 years ago

why do i have “your mobile service payment isn’t available”? sa globe ba problema o sa account ko? :(

Prince · 12 years ago

may sagot na ba dito? naencounter ko rin ngayon..tsk tsk

Alvin · 12 years ago

it worked the other day. ngayon ayaw. greyed out yung option for carrier billing.I guess they have a system-wide issue dahil buong araw na syang ganyan.

josh romero · 12 years ago

Bakit po hanggan verification lang ako. Sabi “Cant verify your accnt please try again later”?

Lezure2010 · 12 years ago

Tanong lang guys.

Postpaid subscriber ako sa Globe. Pag ginawa ko tong method na to, will it add up to my bill right away o ibabawas muna yung natitira kong PV/consumable peso value? In short pwede ba ipambili yung Comsumable peso value dito?

M · 12 years ago

Postpaid din ako and di ko pa nakikita yung billing nila sa mga purchases ko from two months ago.

Natry mo na ba?

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unggoy · 12 years ago

meron na bang ganito na option for Appstore (iOS)?

Lionheart · 12 years ago

You can always use smart money. apply ka lang sa smart for 100 pesos then pwede mo na gamitin yun as credit card. loloadan mo lang ung card, parang prepaid credit card.

Prepaid101 · 11 years ago

Ung smart money ba pano gamitin yun sir? As credit card sya?

Rubbahband · 12 years ago

thank you Globe! I can now buy that freaking Poweramp unlocker!

Rollin’ · 12 years ago

Sakto! manang pa load 50…. Boom Poweramp!

Maco · 12 years ago

I was looking for the options above while using my laptop and didn’t found any (I don’t browse & buy mobile games via phone)

So, I assume this thing only works if you’re on a device with a sim card, no?

JP · 12 years ago

Sa phones lang ba ito gumagana? Or pwede din sa tablets?

John · 12 years ago

It also worked for me. Just to confirm.thanks

cocplayer · 12 years ago

tnx. it works, bumili ako ng gems sa coc (yung tig 900petot). yup may vat nga sia 12% 1008petot yung nabawas sa load ko.

Joseph · 12 years ago

Been trying for the past hour but all I’ve been getting when trying to register the billing address is just the space for the zip code, and it keeps saying “invalid”.

No option to put in my actual address. Really frustrating.

Here’s a screenshot:http://i.imgur.com/laRTnMX.png

And yes I’ve actually tried scrolling up and down the window.

kuratong · 12 years ago

Just try and try,there should a province below the zip code that needs to be fill out,there is a separate field for street,brgy,city,zip,province

Marco · 12 years ago

i got the same problem. it only shows type boxes for phone num, name and zip code. i entered correct zip but it says invalid.

mac · 12 years ago

But to us postpaid, why can’ t we purchase above 500 credits? Can u please ask globe management about that.

JP · 12 years ago

Patulong naman po. Hindi lumalabas ung optio na Enable Globe Telecom billing.

gray · 12 years ago

Sayang yung 12% vat. Kung ako sa inyo gcash na lang via virtual amex. walang bawas yun. kahit prepaid card, pwede load-an. nagloload ako ng 500 per sweldo via bdo online transfer and no hassle. pwede kahit tig100 lang iload.

tor · 12 years ago

sa refund kung magkano binawas sayo ayon din ang ibabalik :)

enna · 12 years ago

Syempre tip sa Globe yung 12%
kung ayaw niyo gumamit ng credit card =)

Enna · 12 years ago

Good to know na meron nang ganitong option para makabili sa playstore.

Yung Smart po ba may ganto na?

John · 12 years ago

Can someone prove that it worked? Thanks :)

Abuzalzal · 12 years ago

paano kung no. ng kakilala ko ilagay ko eh di sa kanya ang charge sa akin ang download hahaha

gpr · 12 years ago

bogarts!!, syempre hindi gagana yun kasi hindi tugma ang number na nilagay mo kesa sa gamit mo, maread un ng system kung anung number na gamit mo pati ung network, so baka may bug to sa mga dual sims. yung mga feature pons ng nokia nga may “my number” na app kung di mo memorized ung number mo.

Estong · 12 years ago

Ang higirap ng mga naka Android. Cheapanga!

kunsel · 12 years ago

Boom! May VAT! Hmmm

JP · 12 years ago

“The Fragment app by Pixite LLC costs Php87.20 but deducted Php97.66 from our prepaid load. That’s Php10.46 on top of the app’s asking price.”

That’s an additional 12%, some sort of VAT?

Olats · 12 years ago

Yeah its a VAT 12% thingy.

Justin · 12 years ago

Pfft! Just use your credit card.

stupidpeoplehater · 12 years ago

of course using your credit card is an option when purchasing apps. but the article is about “How to purchase apps on Google Play using your Globe prepaid credits” right? or are you just too kupal to put your comments into context?

wag kang pabida.

Justin · 12 years ago

@stupidpeoplehater: Paano naman ako naging “pabida/kupal”? Maraming nag-cocomment na nahihirapan sila with using Globe prepaid credits, that’s why I gave them another option to pay.

Ikaw, brad, may na-contribute ka ba? Wala. Instead, bashing ka kaagad (sa akin). Sino ngayon ang “pabida” at “kupal”? Deushe!

JP · 12 years ago

Ok na sana eh kaso”Deushe”. Haha

JustSaying · 12 years ago

Mostly naman ang magttry gumamit nito ay yung mga walang credit card. Katulad ko, estduyante lang ako at di ako pinapahiram ng credit card ng ate ko. Ayoko naman ng palaging nag pa-pirate ng app. Siyempre maganda ring suportahan yung mga developer na magaling naman talaga. :)

unggoy · 12 years ago

Thank you Justin a.k.a. Captain Obvious for your very obvious tip para sa mga nahihirapan gumamit nito. Oo nga noh, bat di namin naisip na gamitin credit card namen? Sobrang helpful ng tip mo grabe. Obviously, you made my day better Captain Obvious! Anlake ng contribution mo, kahit na alam na namin lahat yun!

marc · 12 years ago

It says invalid zip code and it wont give me type boxes for street, brgy, city and province. Anyone who’s having the same problem as this?

marc · 12 years ago

It says invalid zip code and it wont give me fields for street, brgy, city and province. Anyone who’s having the same problem as this?

Mark · 12 years ago

It’s not working. :/ There’s a lot of complications that could affect: 1. Because it’s a dual sim phone 2. Because I have a Tattoo SIM

OpinionGuy · 12 years ago

how come dual sim interfere the transaction? as long you got your right # inputed on your google account I think It’ll do fine, the 2nd one might be the problem I guess. I’m not sure since I’m not planning to buy any product in google playstore since it’s pretty limited in terms of app selection.

Robrob · 12 years ago

That’s 12% more than the actual cost, probably VAT. They also forgot to embed it on the purchase you show on your screenshot. Will the Globe and Google fix this?