Smart’s mobile internet down due to ‘unexpected difficulties’

Smart Communications tweeted an update explaining that its mobile internet services are currently down as a result of unexpected difficulties while conducting a system upgrade.

SMART Advisory: Our mobile internet services are currently down due to unexpected difficulties that arose while a systems upgrade was…

— SMART (@LiveSmart) September 29, 2016

In its tweet, it said, “Our mobile internet services are currently down due to unexpected difficulties that arose while a systems upgrade was being implemented last night.”

…to restore normal services as soon as possible. Thank you very much for your patience and understanding.

— SMART (@LiveSmart) September 29, 2016

It is still unclear when the internet services will be back to its regular state, although in a series of following tweets, the company assures that their “technical team is working to restore normal services as soon as possible.”

Update 1: A couple of Smart subscribers have been reporting that they are already able to connect and use their mobile internet. How about in your area?

Update 2: Smart tweeted that the mobile internet services have been normalized and subscribers need to just refresh their data connection in order to successfully connect to the Internet once again.  

SMART Advisory: We are happy to report that our mobile internet services have been normalized. Thanks for your patience & understanding.

— SMART (@LiveSmart) September 29, 2016

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